{"make": "Chrysler", "model": "Pacifica", "segment": "minivan", "canonical": "https://cars.insightarise.com/chrysler/pacifica/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Chrysler", "model": "Pacifica", "segment": "minivan", "term_shares": {"stall": {"count": 811, "share": 30.6}}, "years": [{"year": 2018, "complaints": 1081, "per_year": 124.6, "recalls": 12, "severe_share": 4.9, "idx_vs_all": 2.96, "early": 292, "early_closed": true, "early_idx": 3.28, "recent_12m": 192, "recent_trend": "rising", "top_group": "engine", "investigations": 6, "park_warnings": 0}, {"year": 2019, "complaints": 350, "per_year": 45.6, "recalls": 7, "severe_share": 3.4, "idx_vs_all": 1.08, "early": 63, "early_closed": true, "early_idx": 0.78, "recent_12m": 61, "recent_trend": "steady", "top_group": "engine", "investigations": 3, "park_warnings": 0}, {"year": 2020, "complaints": 224, "per_year": 33.6, "recalls": 6, "severe_share": 5.8, "idx_vs_all": 0.8, "early": 22, "early_closed": true, "early_idx": 0.39, "recent_12m": 45, "recent_trend": "steady", "top_group": "engine", "investigations": 3, "park_warnings": 1}, {"year": 2021, "complaints": 390, "per_year": 68.7, "recalls": 7, "severe_share": 3.1, "idx_vs_all": 1.63, "early": 118, "early_closed": true, "early_idx": 1.93, "recent_12m": 61, "recent_trend": "steady", "top_group": "engine", "investigations": 3, "park_warnings": 1}, {"year": 2022, "complaints": 319, "per_year": 68.3, "recalls": 10, "severe_share": 3.1, "idx_vs_all": 1.62, "early": 118, "early_closed": true, "early_idx": 1.6, "recent_12m": 65, "recent_trend": "steady", "top_group": "engine", "investigations": 3, "park_warnings": 1}, {"year": 2023, "complaints": 191, "per_year": 52.0, "recalls": 14, "severe_share": 2.1, "idx_vs_all": 1.24, "early": 56, "early_closed": true, "early_idx": 0.67, "recent_12m": 91, "recent_trend": "rising", "top_group": "engine", "investigations": 2, "park_warnings": 1}, {"year": 2024, "complaints": 67, "per_year": 25.0, "recalls": 11, "severe_share": 3.0, "idx_vs_all": 0.59, "early": 48, "early_closed": true, "early_idx": 0.68, "recent_12m": 29, "recent_trend": "rising", "top_group": "engine", "investigations": 1, "park_warnings": 0}, {"year": 2025, "complaints": 28, "per_year": 16.7, "recalls": 9, "severe_share": 10.7, "idx_vs_all": 0.4, "early": 28, "early_closed": false, "early_idx": null, "recent_12m": 21, "recent_trend": "rising", "top_group": "airbags", "investigations": 0, "park_warnings": 0}], "first_year": 2018, "last_year": 2025, "n_years": 8, "complaints": 2650, "recalls": 35, "recall_by_year": [{"year": 2017, "count": 2}, {"year": 2018, "count": 5}, {"year": 2019, "count": 3}, {"year": 2020, "count": 2}, {"year": 2022, "count": 2}, {"year": 2023, "count": 3}, {"year": 2024, "count": 6}, {"year": 2025, "count": 6}, {"year": 2026, "count": 6}], "park_warnings": 2, "ota_recalls": 2, "crashes": 79, "fires": 35, "injuries": 61, "deaths": 1, "severe": 109, "severe_share": 4.1, 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0.9}, {"year": 2021, "count": 18, "share": 4.6}, {"year": 2022, "count": 8, "share": 2.5}, {"year": 2023, "count": 1, "share": 0.5}, {"year": 2024, "count": 1, "share": 1.5}, {"year": 2025, "count": 1, "share": 3.6}], "recent_12m": 7, "prior_12m": 10, "recent_trend": null, "keywords": [{"term": "van", "docs": 12, "ratio": 36.0}, {"term": "fuel line", "docs": 7, "ratio": 154.2}, {"term": "charging", "docs": 11, "ratio": 18.0}, {"term": "hybrid", "docs": 11, "ratio": 11.6}, {"term": "pack", "docs": 6, "ratio": 64.9}, {"term": "engine", "docs": 22, "ratio": 2.3}]}, {"group": "wheels", "count": 29, "share": 1.1, "ratio": 0.44, "page": false, "by_year": [{"year": 2018, "count": 16, "share": 1.5}, {"year": 2019, "count": 4, "share": 1.1}, {"year": 2020, "count": 3, "share": 1.3}, {"year": 2021, "count": 3, "share": 0.8}, {"year": 2022, "count": 2, "share": 0.6}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 1, "share": 1.5}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 3, "prior_12m": 2, "recent_trend": null, "keywords": [{"term": "lower control", "docs": 9, "ratio": 241.4}, {"term": "control arm", "docs": 8, "ratio": 86.7}, {"term": "suspension", "docs": 9, "ratio": 27.6}, {"term": "creaking noise", "docs": 5, "ratio": 278.7}, {"term": "noise front", "docs": 5, "ratio": 122.8}, {"term": "joint", "docs": 5, "ratio": 79.0}]}, {"group": "adas", "count": 24, "share": 0.9, "ratio": 0.16, "page": false, "by_year": [{"year": 2018, "count": 8, "share": 0.7}, {"year": 2019, "count": 2, "share": 0.6}, {"year": 2020, "count": 0, "share": 0.0}, {"year": 2021, "count": 3, "share": 0.8}, {"year": 2022, "count": 3, "share": 0.9}, {"year": 2023, "count": 2, "share": 1.0}, {"year": 2024, "count": 3, "share": 4.5}, {"year": 2025, "count": 3, "share": 10.7}], "recent_12m": 6, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "cruise control", "docs": 13, "ratio": 14.8}, {"term": "adaptive cruise", "docs": 10, "ratio": 28.2}, {"term": "collision", "docs": 13, "ratio": 9.8}, {"term": "system", "docs": 16, "ratio": 4.0}, {"term": "braking", "docs": 9, "ratio": 6.7}, {"term": "front", "docs": 11, "ratio": 4.2}]}, {"group": "exterior", "count": 4, "share": 0.2, "ratio": 0.1, "page": false, "by_year": [{"year": 2018, "count": 2, "share": 0.2}, {"year": 2019, "count": 0, "share": 0.0}, {"year": 2020, "count": 0, "share": 0.0}, {"year": 2021, "count": 2, "share": 0.5}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 1, "prior_12m": 1, "recent_trend": null, "keywords": []}], "worst_year": 2018, "best_year": 2025, "years_high": [2018], "years_low": [2024], "avg_per_year": 54.3, "idx_vs_all": 1.29, "idx_vs_segment": 1.04, "band": "more", "trend": {"label": "improving", "pct": -67.0, "from_years": [2018, 2019], "to_years": [2023, 2024], "from_idx": 2.03, "to_idx": 0.68, "from_early": 177, "to_early": 52}, "filed_by_year": [{"year": 2017, "count": 5}, {"year": 2018, "count": 119}, {"year": 2019, "count": 209}, {"year": 2020, "count": 94}, {"year": 2021, "count": 138}, {"year": 2022, "count": 330}, {"year": 2023, "count": 417}, {"year": 2024, "count": 480}, {"year": 2025, "count": 479}, {"year": 2026, "count": 379}], "recent_12m": 565, "prior_12m": 458, "recent_trend": "steady", "recent_pct": 23.0, "age_buckets": [{"key": "age_0_1", "count": 355, "share": 13.4}, {"key": "age_1_2", "count": 457, "share": 17.2}, {"key": "age_2_3", "count": 407, "share": 15.4}, {"key": "age_3_5", "count": 702, "share": 26.5}, {"key": "age_5p", "count": 729, "share": 27.5}], "median_age_months": 39, "keywords": [{"term": "van", "docs": 434, "ratio": 22.6}, {"term": "hybrid", "docs": 465, "ratio": 8.5}, {"term": "shut soon", "docs": 181, "ratio": 43.3}, {"term": "safely shut", "docs": 137, "ratio": 41.8}, {"term": "power", "docs": 638, "ratio": 2.0}, {"term": "engine light", "docs": 377, "ratio": 3.1}, {"term": "propulsion system", "docs": 119, "ratio": 33.5}, {"term": "charging system", "docs": 129, "ratio": 15.4}], "investigations": [{"action": "PE25009", "subject": "Intermittent Loss of Electric Power Steering", "component": "STEERING:ELECTRIC POWER ASSIST SYSTEM", "opened": "2025-09-05", "closed": null, "campaign": "", "summary": "The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivation of EPS assistance, which may result in an oversteer condition. This behavior could increase the risk of a crash, especially at higher speeds. ODI has identified multiple VOQs describing similar symptoms. This investigation will assess the frequency, root cause, and potential safety-related consequences of the alleged EPS malfunction. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018], "open": true}, {"action": "PE24028", "subject": "Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.", "component": "EQUIPMENT:ELECTRICAL", "opened": "2024-10-03", "closed": "2025-06-05", "campaign": "", "summary": "On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an incomplete response to the IR on December 9, 2024. Enel X Way later provided a complete response to the IR on January 24, 2025. ODI reviewed Enel X Way’s IR submissions to determine whether further action is required. Based on ODI’s analysis, there was no clear trend in the cause of the failures described in customer complaints and warranty reports. Additionally, there have been no recent reports alleging safety issues. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor for any safety trends and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov.", "years": [2018], "open": false}, {"action": "RQ24004", "subject": "Loss of motive power due to an internal wiring connector short.", "component": "ELECTRICAL SYSTEM:WIRING", "opened": "2024-02-27", "closed": null, "campaign": "", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of ti", "years": [2018, 2019, 2020, 2021, 2022, 2023], "open": true}, {"action": "RQ24001", "subject": "Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "opened": "2024-01-16", "closed": null, "campaign": "26V362", "summary": "On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by FCA and suppliers. A software remedy designed to improve thermal event detectability by monitoring battery diagnostics is currently being installed on subject vehicles as an interim remedy. As of November 23, 2023, the root cause of the battery failure is unknown. From December 2022 through December 2023, NHTSA has received four consumer complaints (VOQs) alleging vehicle thermal events involving recalled 2017 and 2018 Chrysler Pacifica PHEVs. Additional information collected from complainants confirmed a thermal event originating near or at the HV battery pack after the Recall 22V077 remedy had been applied to the vehicle. Follow up meetings with FCA and suppliers in November and December 2023 to discuss the ongoing root cause investigation and post-recall remedy incidents indicated a recent increase in HV battery thermal events. Furthermore, a review of NHTSA complaint data indicated the post-recall HV battery thermal event complaint rate now exceeds pre-recall levels. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to review the effectiveness of the original recall remedy, understand the root cause of the battery fires, investigate additional reports of Pacifica PHEV HV battery fires, and to increase monitoring of the manufacturer root cause investigation. To review the ODI reports cited in the Opening Resume ODI Report Identificatio", "years": [2018], "open": true}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}, {"action": "PE22008", "subject": "Transmission fault leading to loss of motive power", "component": "POWER TRAIN", "opened": "2022-07-22", "closed": "2024-03-27", "campaign": "23V010", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018, 2019, 2020, 2021, 2022, 2023, 2024], "open": false}], "segment_rank": 3, "segment_n": 4, "peers": [{"make": "Toyota", "model": "Sienna", "avg_per_year": 28.8, "idx_vs_all": 0.68, "top_group": "other", "complaints": 603, "recalls": 17, "trend": "worsening", "recent_trend": "rising", "rank": 1, "self": false}, {"make": "Kia", "model": "Carnival", "avg_per_year": 44.0, "idx_vs_all": 1.05, "top_group": "electrical", "complaints": 433, "recalls": 6, "trend": "improving", "recent_trend": "steady", "rank": 2, "self": false}, {"make": "Chrysler", "model": "Pacifica", "avg_per_year": 54.3, "idx_vs_all": 1.29, "top_group": "engine", "complaints": 2650, "recalls": 35, "trend": "improving", "recent_trend": "steady", "rank": 3, "self": true}, {"make": "Honda", "model": "Odyssey", "avg_per_year": 77.1, "idx_vs_all": 1.83, "top_group": "electrical", "complaints": 3165, "recalls": 27, "trend": "improving", "recent_trend": "rising", "rank": 4, "self": false}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2017-11-14", "last_filed": "2026-09-01", "median_filing_delay_days": 10, "limited_data": false, "complaints": 1081, "crashes": 30, "fires": 26, "injuries": 19, "deaths": 0, "severe": 53, "severe_share": 4.9, "injuries_per_100": 1.8, "per_year": 124.6, "age_years": 8.7, "by_group": [{"group": "engine", "count": 436, "share": 40.3, "ratio": 1.82}, {"group": "electrical", "count": 201, "share": 18.6, "ratio": 1.18}, {"group": "steering", "count": 118, "share": 10.9, "ratio": 1.68}, {"group": "transmission", "count": 109, "share": 10.1, "ratio": 0.87}, {"group": "other", "count": 72, "share": 6.7, "ratio": 3.7}, {"group": "hvac", "count": 60, "share": 5.6, "ratio": 0.62}, {"group": "brakes", "count": 20, "share": 1.9, "ratio": 0.31}, {"group": "structure", "count": 18, "share": 1.7, "ratio": 0.19}, {"group": "wheels", "count": 16, "share": 1.5, "ratio": 0.6}, {"group": "fuel", "count": 11, "share": 1.0, "ratio": 0.23}, {"group": "airbags", "count": 10, "share": 0.9, "ratio": 0.24}, {"group": "adas", "count": 8, "share": 0.7, "ratio": 0.12}, {"group": "exterior", "count": 2, "share": 0.2, "ratio": 0.13}], "top_group": "engine", "by_filed_year": [{"year": 2017, "count": 5}, {"year": 2018, "count": 118}, {"year": 2019, "count": 169}, {"year": 2020, "count": 64}, {"year": 2021, "count": 68}, {"year": 2022, "count": 131}, {"year": 2023, "count": 125}, {"year": 2024, "count": 140}, {"year": 2025, "count": 140}, {"year": 2026, "count": 121}], "early": 292, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 155, "share": 14.3}, {"key": "age_1_2", "count": 157, "share": 14.5}, {"key": "age_2_3", "count": 69, "share": 6.4}, {"key": "age_3_5", "count": 212, "share": 19.6}, {"key": "age_5p", "count": 488, "share": 45.1}], "median_age_months": 54, "recent_12m": 192, "prior_12m": 122, "recent_trend": "rising", "recalls": 12, "recall_list": [{"campaign": "25V876000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V010000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2023-01-17", "component": "ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES", "summary": "Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.", "consequence": "An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.", "remedy": "Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V886000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2019-12-12", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens.  A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"", "consequence": "The lingering rearview image can distract the driver, increasing the risk of a crash.", "remedy": "Chrysler will notify owners, and dealers will update the radio software, free of charge.  The recall began January 9, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is VE2.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V348000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2019-05-09", "component": "ELECTRICAL SYSTEM:12V/24V/48V BATTERY", "summary": "Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems.  A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.", "consequence": "A loss of power steering assist or a stall can increase the risk of crash.", "remedy": "Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge.  The recall began May 24, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  FCA US' number for this recall is V53.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V143000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2019-02-28", "component": "SUSPENSION:FRONT:CONTROL ARM:LOWER ARM", "summary": "Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles.  The right front lower control arm may separate from the steering knuckle.", "consequence": "A control arm separation could increase the risk of a crash.", "remedy": "Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary.  The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt.  These repairs will be performed free of charge.  The recall began April 26, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is V15.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V524000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2018-08-09", "component": "ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD", "summary": "Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles.  The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.", "consequence": "A vehicle stall can increase the risk of a crash.", "remedy": "Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge.  The recall began October 2, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U87.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V492000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2018-07-26", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION", "summary": "Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles.  A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.", "consequence": "If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.", "remedy": "Chrysler will notify owners, and dealers will replace the transmission, free of charge.  The recall is expected to begin September 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U85.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V493000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2018-07-26", "component": "POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT", "summary": "Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles.  The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.", "consequence": "If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the \"Park\" position.  Either condition may increase the risk of a crash.", "remedy": "Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge.  The recall began September 18, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U80.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V395000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2018-06-14", "component": "ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE", "summary": "Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles.  The Manual Park Release (MPR) plug may be removed without a tool.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, \"Theft Protection.\"", "consequence": "If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.", "remedy": "Chrysler will notify owners, and dealers will replace the MPR plug, free of charge.  The recall began July 9, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U50.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V332000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2018-05-17", "component": "ELECTRICAL SYSTEM:WIRING", "summary": "Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles.  These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.  If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.", "consequence": "If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.", "remedy": "Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge.  The recall began June 4, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Note: Owners are advised to stop using cruise control until the software update has been performed.  In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "17V824000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2017-12-21", "component": "EQUIPMENT", "summary": "Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.  A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.  These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.  Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.  For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf", "consequence": "If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.", "remedy": "Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge.  The recall began February 14, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on \"Product Safety Recall\" for more information. Chrysler's number for this recall is T82.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "17V542000", "make": "Chrysler", "model": "Pacifica", "year": 2018, "received": "2017-08-31", "component": "SEAT BELTS:REAR/OTHER", "summary": "Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option.  In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.", "consequence": "Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.", "remedy": "Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge.  The recall began October 26, 2017.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is T54.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "hvac", "transmission", "wheels"], "recall_covered_share": 36.6, "park_warnings": 0, "ota_recalls": 0, "make": "Chrysler", "model": "Pacifica", "year": 2018, "fetched_at": "2026-09-04T11:33:06+00:00", "segment": "minivan", "idx_vs_all": 2.96, "idx_vs_make": 2.29, "idx_vs_year": 2.54, "idx_vs_segment": 2.39, "early_idx": 3.28, "band": "far_more", "rank_in_year": 68, "n_in_year": 73, "peers_year": [{"make": "Toyota", "model": "Sienna", "per_year": 8.0, "idx_vs_all": 0.19, "complaints": 69, "self": false}, {"make": "Honda", "model": "Odyssey", "per_year": 112.2, "idx_vs_all": 2.67, "complaints": 973, "self": false}, {"make": "Chrysler", "model": "Pacifica", "per_year": 124.6, "idx_vs_all": 2.96, "complaints": 1081, "self": true}], "prev_year": null, "next_year": {"year": 2019, "per_year": 45.6, "complaints": 350}, "investigations": [{"action": "PE25009", "subject": "Intermittent Loss of Electric Power Steering", "component": "STEERING:ELECTRIC POWER ASSIST SYSTEM", "opened": "2025-09-05", "closed": null, "campaign": "", "summary": "The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivation of EPS assistance, which may result in an oversteer condition. This behavior could increase the risk of a crash, especially at higher speeds. ODI has identified multiple VOQs describing similar symptoms. This investigation will assess the frequency, root cause, and potential safety-related consequences of the alleged EPS malfunction. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018], "open": true}, {"action": "PE24028", "subject": "Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.", "component": "EQUIPMENT:ELECTRICAL", "opened": "2024-10-03", "closed": "2025-06-05", "campaign": "", "summary": "On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an incomplete response to the IR on December 9, 2024. Enel X Way later provided a complete response to the IR on January 24, 2025. ODI reviewed Enel X Way’s IR submissions to determine whether further action is required. Based on ODI’s analysis, there was no clear trend in the cause of the failures described in customer complaints and warranty reports. Additionally, there have been no recent reports alleging safety issues. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor for any safety trends and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov.", "years": [2018], "open": false}, {"action": "RQ24004", "subject": "Loss of motive power due to an internal wiring connector short.", "component": "ELECTRICAL SYSTEM:WIRING", "opened": "2024-02-27", "closed": null, "campaign": "", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of ti", "years": [2018, 2019, 2020, 2021, 2022, 2023], "open": true}, {"action": "RQ24001", "subject": "Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "opened": "2024-01-16", "closed": null, "campaign": "26V362", "summary": "On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by FCA and suppliers. A software remedy designed to improve thermal event detectability by monitoring battery diagnostics is currently being installed on subject vehicles as an interim remedy. As of November 23, 2023, the root cause of the battery failure is unknown. From December 2022 through December 2023, NHTSA has received four consumer complaints (VOQs) alleging vehicle thermal events involving recalled 2017 and 2018 Chrysler Pacifica PHEVs. Additional information collected from complainants confirmed a thermal event originating near or at the HV battery pack after the Recall 22V077 remedy had been applied to the vehicle. Follow up meetings with FCA and suppliers in November and December 2023 to discuss the ongoing root cause investigation and post-recall remedy incidents indicated a recent increase in HV battery thermal events. Furthermore, a review of NHTSA complaint data indicated the post-recall HV battery thermal event complaint rate now exceeds pre-recall levels. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to review the effectiveness of the original recall remedy, understand the root cause of the battery fires, investigate additional reports of Pacifica PHEV HV battery fires, and to increase monitoring of the manufacturer root cause investigation. To review the ODI reports cited in the Opening Resume ODI Report Identificatio", "years": [2018], "open": true}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}, {"action": "PE22008", "subject": "Transmission fault leading to loss of motive power", "component": "POWER TRAIN", "opened": "2022-07-22", "closed": "2024-03-27", "campaign": "23V010", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018, 2019, 2020, 2021, 2022, 2023, 2024], "open": false}], "keywords": {"engine": [{"term": "head gasket", "docs": 111, "ratio": 30.9}, {"term": "engine", "docs": 283, "ratio": 3.1}, {"term": "van", "docs": 94, "ratio": 29.7}, {"term": "cylinder", "docs": 90, "ratio": 10.3}, {"term": "misfire", "docs": 65, "ratio": 15.8}, {"term": "blown", "docs": 55, "ratio": 18.3}], "electrical": [{"term": "van", "docs": 33, "ratio": 22.6}, {"term": "hybrid", "docs": 36, "ratio": 8.7}, {"term": "battery", "docs": 53, "ratio": 4.3}, {"term": "electrical", "docs": 41, "ratio": 4.8}, {"term": "propulsion system", "docs": 15, "ratio": 55.6}, {"term": "sliding", "docs": 17, "ratio": 18.9}], "steering": [{"term": "steering", "docs": 108, "ratio": 9.0}, {"term": "wheel", "docs": 69, "ratio": 8.3}, {"term": "gradual", "docs": 17, "ratio": 163.2}, {"term": "sticking", "docs": 21, "ratio": 34.3}, {"term": "o'clock", "docs": 12, "ratio": 221.7}, {"term": "turns", "docs": 25, "ratio": 12.7}]}, "changed": "2026-09-04"}, {"first_filed": "2018-10-24", "last_filed": "2026-09-02", "median_filing_delay_days": 9, "limited_data": false, "complaints": 350, "crashes": 11, "fires": 3, "injuries": 3, "deaths": 0, "severe": 12, "severe_share": 3.4, "injuries_per_100": 0.9, "per_year": 45.6, "age_years": 7.7, "by_group": [{"group": "engine", "count": 95, "share": 27.1, "ratio": 1.22}, {"group": "electrical", "count": 68, "share": 19.4, "ratio": 1.23}, {"group": "transmission", "count": 51, "share": 14.6, "ratio": 1.26}, {"group": "brakes", "count": 48, "share": 13.7, "ratio": 2.26}, {"group": "hvac", "count": 28, "share": 8.0, "ratio": 0.89}, {"group": "steering", "count": 27, "share": 7.7, "ratio": 1.19}, {"group": "structure", "count": 12, "share": 3.4, "ratio": 0.37}, {"group": "other", "count": 8, "share": 2.3, "ratio": 1.27}, {"group": "fuel", "count": 4, "share": 1.1, "ratio": 0.26}, {"group": "wheels", "count": 4, "share": 1.1, "ratio": 0.44}, {"group": "airbags", "count": 3, "share": 0.9, "ratio": 0.24}, {"group": "adas", "count": 2, "share": 0.6, "ratio": 0.1}], "top_group": "engine", "by_filed_year": [{"year": 2018, "count": 1}, {"year": 2019, "count": 40}, {"year": 2020, "count": 22}, {"year": 2021, "count": 30}, {"year": 2022, "count": 46}, {"year": 2023, "count": 52}, {"year": 2024, "count": 60}, {"year": 2025, "count": 60}, {"year": 2026, "count": 39}], "early": 63, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 47, "share": 13.4}, {"key": "age_1_2", "count": 24, "share": 6.9}, {"key": "age_2_3", "count": 35, "share": 10.0}, {"key": "age_3_5", "count": 100, "share": 28.6}, {"key": "age_5p", "count": 144, "share": 41.1}], "median_age_months": 52, "recent_12m": 61, "prior_12m": 61, "recent_trend": "steady", "recalls": 7, "recall_list": [{"campaign": "26V327000", "make": "Chrysler", "model": "Pacifica", "year": 2019, "received": "2026-05-21", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V876000", "make": "Chrysler", "model": "Pacifica", "year": 2019, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V010000", "make": "Chrysler", "model": "Pacifica", "year": 2019, "received": "2023-01-17", "component": "ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES", "summary": "Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.", "consequence": "An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.", "remedy": "Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V191000", "make": "Chrysler", "model": "Pacifica", "year": 2019, "received": "2020-09-10", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4\" or 12\" radio displays.  A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"", "consequence": "The lingering rearview image can distract the driver, increasing the risk of a crash.", "remedy": "Chrysler has notified owners, and dealers will update the radio display software, free of charge.  Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.  The recall began April 27, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is W30-W37.", "park_it": 0, "park_outside": 0, "ota": 1}, {"campaign": "19V886000", "make": "Chrysler", "model": "Pacifica", "year": 2019, "received": "2019-12-12", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens.  A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"", "consequence": "The lingering rearview image can distract the driver, increasing the risk of a crash.", "remedy": "Chrysler will notify owners, and dealers will update the radio software, free of charge.  The recall began January 9, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is VE2.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V348000", "make": "Chrysler", "model": "Pacifica", "year": 2019, "received": "2019-05-09", "component": "ELECTRICAL SYSTEM:12V/24V/48V BATTERY", "summary": "Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems.  A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.", "consequence": "A loss of power steering assist or a stall can increase the risk of crash.", "remedy": "Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge.  The recall began May 24, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  FCA US' number for this recall is V53.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V524000", "make": "Chrysler", "model": "Pacifica", "year": 2019, "received": "2018-08-09", "component": "ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD", "summary": "Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles.  The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.", "consequence": "A vehicle stall can increase the risk of a crash.", "remedy": "Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge.  The recall began October 2, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U87.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "hvac"], "recall_covered_share": 27.4, "park_warnings": 0, "ota_recalls": 1, "make": "Chrysler", "model": "Pacifica", "year": 2019, "fetched_at": "2026-09-04T11:33:09+00:00", "segment": "minivan", "idx_vs_all": 1.08, "idx_vs_make": 0.84, "idx_vs_year": 1.0, "idx_vs_segment": 0.88, "early_idx": 0.78, "band": "typical", "rank_in_year": 50, "n_in_year": 76, "peers_year": [{"make": "Toyota", "model": "Sienna", "per_year": 5.9, "idx_vs_all": 0.14, "complaints": 45, "self": false}, {"make": "Chrysler", "model": "Pacifica", "per_year": 45.6, "idx_vs_all": 1.08, "complaints": 350, "self": true}, {"make": "Honda", "model": "Odyssey", "per_year": 122.7, "idx_vs_all": 2.92, "complaints": 942, "self": false}], "prev_year": {"year": 2018, "per_year": 124.6, "complaints": 1081}, "next_year": {"year": 2020, "per_year": 33.6, "complaints": 224}, "investigations": [{"action": "RQ24004", "subject": "Loss of motive power due to an internal wiring connector short.", "component": "ELECTRICAL SYSTEM:WIRING", "opened": "2024-02-27", "closed": null, "campaign": "", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of ti", "years": [2018, 2019, 2020, 2021, 2022, 2023], "open": true}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}, {"action": "PE22008", "subject": "Transmission fault leading to loss of motive power", "component": "POWER TRAIN", "opened": "2022-07-22", "closed": "2024-03-27", "campaign": "23V010", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018, 2019, 2020, 2021, 2022, 2023, 2024], "open": false}], "keywords": {"engine": [{"term": "van", "docs": 17, "ratio": 24.7}, {"term": "engine", "docs": 52, "ratio": 2.6}, {"term": "head gasket", "docs": 14, "ratio": 17.9}, {"term": "shut", "docs": 24, "ratio": 5.1}, {"term": "light", "docs": 36, "ratio": 2.1}, {"term": "power", "docs": 27, "ratio": 2.4}], "electrical": [{"term": "van", "docs": 12, "ratio": 24.3}, {"term": "backup", "docs": 12, "ratio": 15.4}, {"term": "electrical", "docs": 17, "ratio": 5.9}, {"term": "uconnect", "docs": 8, "ratio": 33.0}, {"term": "system", "docs": 29, "ratio": 2.5}, {"term": "camera", "docs": 15, "ratio": 5.6}], "transmission": [{"term": "transmission", "docs": 23, "ratio": 5.6}, {"term": "van", "docs": 11, "ratio": 29.7}, {"term": "gear", "docs": 13, "ratio": 6.2}, {"term": "safely shut", "docs": 5, "ratio": 79.2}, {"term": "shut soon", "docs": 5, "ratio": 62.1}, {"term": "shifter assembly", "docs": 3, "ratio": 156.7}]}, "changed": "2026-09-04"}, {"first_filed": "2020-01-06", "last_filed": "2026-09-01", "median_filing_delay_days": 8, "limited_data": false, "complaints": 224, "crashes": 10, "fires": 3, "injuries": 11, "deaths": 0, "severe": 13, "severe_share": 5.8, "injuries_per_100": 4.9, "per_year": 33.6, "age_years": 6.7, "by_group": [{"group": "engine", "count": 75, "share": 33.5, "ratio": 1.51}, {"group": "electrical", "count": 43, "share": 19.2, "ratio": 1.22}, {"group": "transmission", "count": 36, "share": 16.1, "ratio": 1.38}, {"group": "steering", "count": 24, "share": 10.7, "ratio": 1.65}, {"group": "hvac", "count": 11, "share": 4.9, "ratio": 0.55}, {"group": "other", "count": 10, "share": 4.5, "ratio": 2.49}, {"group": "structure", "count": 9, "share": 4.0, "ratio": 0.44}, {"group": "brakes", "count": 7, "share": 3.1, "ratio": 0.51}, {"group": "airbags", "count": 4, "share": 1.8, "ratio": 0.47}, {"group": "wheels", "count": 3, "share": 1.3, "ratio": 0.52}, {"group": "fuel", "count": 2, "share": 0.9, "ratio": 0.21}], "top_group": "engine", "by_filed_year": [{"year": 2020, "count": 8}, {"year": 2021, "count": 14}, {"year": 2022, "count": 33}, {"year": 2023, "count": 45}, {"year": 2024, "count": 53}, {"year": 2025, "count": 43}, {"year": 2026, "count": 28}], "early": 22, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 11, "share": 4.9}, {"key": "age_1_2", "count": 18, "share": 8.0}, {"key": "age_2_3", "count": 35, "share": 15.6}, {"key": "age_3_5", "count": 100, "share": 44.6}, {"key": "age_5p", "count": 60, "share": 26.8}], "median_age_months": 48, "recent_12m": 45, "prior_12m": 45, "recent_trend": "steady", "recalls": 6, "recall_list": [{"campaign": "26V362000", "make": "Chrysler", "model": "Pacifica", "year": 2020, "received": "2026-06-04", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the \"Off\" position.", "consequence": "A vehicle fire increases the risk of injury.", "remedy": "Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "25V876000", "make": "Chrysler", "model": "Pacifica", "year": 2020, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V793000", "make": "Chrysler", "model": "Pacifica", "year": 2020, "received": "2024-10-24", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles.  An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, \"Side Impact Protection\" and 226, \"Ejection Mitigation.\"", "consequence": "An air bag that does not deploy during a crash increases the risk of injury.", "remedy": "Dealers will secure the connector, free of charge.  All vehicles have been remedied.  Owner notification letters were mailed October 22, 2024.  Owners may contact FCA customer service at 1-800-853-1403.  FCA's number for this recall is A8B.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V010000", "make": "Chrysler", "model": "Pacifica", "year": 2020, "received": "2023-01-17", "component": "ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES", "summary": "Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.", "consequence": "An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.", "remedy": "Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V191000", "make": "Chrysler", "model": "Pacifica", "year": 2020, "received": "2020-09-10", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4\" or 12\" radio displays.  A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"", "consequence": "The lingering rearview image can distract the driver, increasing the risk of a crash.", "remedy": "Chrysler has notified owners, and dealers will update the radio display software, free of charge.  Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.  The recall began April 27, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is W30-W37.", "park_it": 0, "park_outside": 0, "ota": 1}, {"campaign": "20V334000", "make": "Chrysler", "model": "Pacifica", "year": 2020, "received": "2020-06-09", "component": "ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH", "summary": "Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (\"PHEV\").  The 12 volt isolator post located behind the driver's seat may develop high resistance.", "consequence": "A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.", "remedy": "FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.  In the event the post is compromised, the 12v isolator post and associated cables will be replaced.  Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint.  The recall remedy is currently under development.  FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint.  If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed.  Interim notifications are expected to begin around June 22, 2020.  The recall began July 30, 2020.  Owners may contact FCA US LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is W46.\r\n\r\nNote: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed:  do not park these vehicles inside of buildings or structures, or near other vehicles.  Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "hvac"], "recall_covered_share": 25.9, "park_warnings": 1, "ota_recalls": 1, "make": "Chrysler", "model": "Pacifica", "year": 2020, "fetched_at": "2026-09-04T11:33:12+00:00", "segment": "minivan", "idx_vs_all": 0.8, "idx_vs_make": 0.62, "idx_vs_year": 0.89, "idx_vs_segment": 0.65, "early_idx": 0.39, "band": "typical", "rank_in_year": 53, "n_in_year": 82, "peers_year": [{"make": "Toyota", "model": "Sienna", "per_year": 5.7, "idx_vs_all": 0.14, "complaints": 38, "self": false}, {"make": "Chrysler", "model": "Pacifica", "per_year": 33.6, "idx_vs_all": 0.8, "complaints": 224, "self": true}, {"make": "Honda", "model": "Odyssey", "per_year": 68.5, "idx_vs_all": 1.63, "complaints": 457, "self": false}], "prev_year": {"year": 2019, "per_year": 45.6, "complaints": 350}, "next_year": {"year": 2021, "per_year": 68.7, "complaints": 390}, "investigations": [{"action": "RQ24004", "subject": "Loss of motive power due to an internal wiring connector short.", "component": "ELECTRICAL SYSTEM:WIRING", "opened": "2024-02-27", "closed": null, "campaign": "", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of ti", "years": [2018, 2019, 2020, 2021, 2022, 2023], "open": true}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}, {"action": "PE22008", "subject": "Transmission fault leading to loss of motive power", "component": "POWER TRAIN", "opened": "2022-07-22", "closed": "2024-03-27", "campaign": "23V010", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018, 2019, 2020, 2021, 2022, 2023, 2024], "open": false}], "keywords": {"engine": [{"term": "engine", "docs": 41, "ratio": 2.6}, {"term": "shut", "docs": 21, "ratio": 5.7}, {"term": "light", "docs": 33, "ratio": 2.5}, {"term": "van", "docs": 10, "ratio": 18.4}, {"term": "check", "docs": 21, "ratio": 3.3}, {"term": "hybrid", "docs": 12, "ratio": 7.7}], "electrical": [{"term": "van", "docs": 12, "ratio": 38.5}, {"term": "electrical", "docs": 18, "ratio": 9.9}, {"term": "system hybrid", "docs": 5, "ratio": 199.2}, {"term": "hybrid propulsion", "docs": 5, "ratio": 117.8}, {"term": "propulsion system", "docs": 5, "ratio": 86.7}, {"term": "battery", "docs": 13, "ratio": 4.9}], "transmission": [{"term": "transmission", "docs": 17, "ratio": 5.9}, {"term": "hybrid", "docs": 11, "ratio": 14.8}, {"term": "shut", "docs": 12, "ratio": 6.8}, {"term": "park", "docs": 12, "ratio": 5.9}, {"term": "charging system", "docs": 5, "ratio": 43.8}, {"term": "van", "docs": 6, "ratio": 23.0}]}, "changed": "2026-09-04"}, {"first_filed": "2021-04-20", "last_filed": "2026-08-28", "median_filing_delay_days": 6, "limited_data": false, "complaints": 390, "crashes": 11, "fires": 1, "injuries": 11, "deaths": 0, "severe": 12, "severe_share": 3.1, "injuries_per_100": 2.8, "per_year": 68.7, "age_years": 5.7, "by_group": [{"group": "engine", "count": 145, "share": 37.2, "ratio": 1.68}, {"group": "electrical", "count": 83, "share": 21.3, "ratio": 1.35}, {"group": "transmission", "count": 69, "share": 17.7, "ratio": 1.52}, {"group": "hvac", "count": 27, "share": 6.9, "ratio": 0.77}, {"group": "fuel", "count": 18, "share": 4.6, "ratio": 1.07}, {"group": "steering", "count": 11, "share": 2.8, "ratio": 0.43}, {"group": "other", "count": 11, "share": 2.8, "ratio": 1.55}, {"group": "structure", "count": 9, "share": 2.3, "ratio": 0.25}, {"group": "brakes", "count": 6, "share": 1.5, "ratio": 0.25}, {"group": "airbags", "count": 3, "share": 0.8, "ratio": 0.21}, {"group": "adas", "count": 3, "share": 0.8, "ratio": 0.14}, {"group": "wheels", "count": 3, "share": 0.8, "ratio": 0.32}, {"group": "exterior", "count": 2, "share": 0.5, "ratio": 0.32}], "top_group": "engine", "by_filed_year": [{"year": 2021, "count": 26}, {"year": 2022, "count": 92}, {"year": 2023, "count": 89}, {"year": 2024, "count": 72}, {"year": 2025, "count": 63}, {"year": 2026, "count": 48}], "early": 118, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 39, "share": 10.0}, {"key": "age_1_2", "count": 91, "share": 23.3}, {"key": "age_2_3", "count": 89, "share": 22.8}, {"key": "age_3_5", "count": 134, "share": 34.4}, {"key": "age_5p", "count": 37, "share": 9.5}], "median_age_months": 31, "recent_12m": 61, "prior_12m": 74, "recent_trend": "steady", "recalls": 7, "recall_list": [{"campaign": "26V362000", "make": "Chrysler", "model": "Pacifica", "year": 2021, "received": "2026-06-04", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the \"Off\" position.", "consequence": "A vehicle fire increases the risk of injury.", "remedy": "Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "25V876000", "make": "Chrysler", "model": "Pacifica", "year": 2021, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V877000", "make": "Chrysler", "model": "Pacifica", "year": 2021, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V793000", "make": "Chrysler", "model": "Pacifica", "year": 2021, "received": "2024-10-24", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles.  An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, \"Side Impact Protection\" and 226, \"Ejection Mitigation.\"", "consequence": "An air bag that does not deploy during a crash increases the risk of injury.", "remedy": "Dealers will secure the connector, free of charge.  All vehicles have been remedied.  Owner notification letters were mailed October 22, 2024.  Owners may contact FCA customer service at 1-800-853-1403.  FCA's number for this recall is A8B.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V436000", "make": "Chrysler", "model": "Pacifica", "year": 2021, "received": "2024-06-13", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles.  The radio software may prevent the rearview image from displaying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.", "remedy": "Dealers will update the radio software or the software will be OTA, \"Over-The-Air,\" free of charge.  Owner notification letters were mailed beginning July 9, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are 66B and 79B.", "park_it": 0, "park_outside": 0, "ota": 1}, {"campaign": "23V010000", "make": "Chrysler", "model": "Pacifica", "year": 2021, "received": "2023-01-17", "component": "ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES", "summary": "Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.", "consequence": "An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.", "remedy": "Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V181000", "make": "Chrysler", "model": "Pacifica", "year": 2021, "received": "2022-03-24", "component": "SEATS:MID/REAR ASSEMBLY", "summary": "Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles.  The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, \"Child Restraint Anchorage Systems.\"", "consequence": "An unsecured seat increases the risk of injury in a crash.", "remedy": "Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge.  Owner notification letters were mailed April 7, 2022.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is Z22.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "hvac", "other"], "recall_covered_share": 31.8, "park_warnings": 1, "ota_recalls": 1, "make": "Chrysler", "model": "Pacifica", "year": 2021, "fetched_at": "2026-09-04T11:33:16+00:00", "segment": "minivan", "idx_vs_all": 1.63, "idx_vs_make": 1.26, "idx_vs_year": 1.8, "idx_vs_segment": 1.32, "early_idx": 1.93, "band": "more", "rank_in_year": 70, "n_in_year": 85, "peers_year": [{"make": "Toyota", "model": "Sienna", "per_year": 7.1, "idx_vs_all": 0.17, "complaints": 40, "self": false}, {"make": "Honda", "model": "Odyssey", "per_year": 24.3, "idx_vs_all": 0.58, "complaints": 138, "self": false}, {"make": "Chrysler", "model": "Pacifica", "per_year": 68.7, "idx_vs_all": 1.63, "complaints": 390, "self": true}], "prev_year": {"year": 2020, "per_year": 33.6, "complaints": 224}, "next_year": {"year": 2022, "per_year": 68.3, "complaints": 319}, "investigations": [{"action": "RQ24004", "subject": "Loss of motive power due to an internal wiring connector short.", "component": "ELECTRICAL SYSTEM:WIRING", "opened": "2024-02-27", "closed": null, "campaign": "", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of ti", "years": [2018, 2019, 2020, 2021, 2022, 2023], "open": true}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}, {"action": "PE22008", "subject": "Transmission fault leading to loss of motive power", "component": "POWER TRAIN", "opened": "2022-07-22", "closed": "2024-03-27", "campaign": "23V010", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018, 2019, 2020, 2021, 2022, 2023, 2024], "open": false}], "keywords": {"engine": [{"term": "charging system", "docs": 38, "ratio": 82.7}, {"term": "hybrid", "docs": 46, "ratio": 15.4}, {"term": "engine", "docs": 87, "ratio": 2.9}, {"term": "shoulder", "docs": 34, "ratio": 13.6}, {"term": "van", "docs": 27, "ratio": 25.7}, {"term": "shut", "docs": 42, "ratio": 5.9}], "electrical": [{"term": "hybrid", "docs": 36, "ratio": 21.0}, {"term": "notification prevention", "docs": 18, "ratio": 123.8}, {"term": "prevention recall", "docs": 16, "ratio": 139.4}, {"term": "tool", "docs": 22, "ratio": 14.9}, {"term": "confirms available", "docs": 21, "ratio": 15.9}, {"term": "amount recall", "docs": 25, "ratio": 7.7}], "transmission": [{"term": "charging system", "docs": 18, "ratio": 82.3}, {"term": "power", "docs": 40, "ratio": 4.8}, {"term": "hybrid", "docs": 21, "ratio": 14.7}, {"term": "error", "docs": 20, "ratio": 9.3}, {"term": "transmission", "docs": 27, "ratio": 4.9}, {"term": "message", "docs": 21, "ratio": 6.2}]}, "changed": "2026-09-04"}, {"first_filed": "2022-02-05", "last_filed": "2026-08-26", "median_filing_delay_days": 6, "limited_data": false, "complaints": 319, "crashes": 8, "fires": 2, "injuries": 13, "deaths": 1, "severe": 10, "severe_share": 3.1, "injuries_per_100": 4.1, "per_year": 68.3, "age_years": 4.7, "by_group": [{"group": "engine", "count": 122, "share": 38.2, "ratio": 1.72}, {"group": "transmission", "count": 72, "share": 22.6, "ratio": 1.94}, {"group": "electrical", "count": 39, "share": 12.2, "ratio": 0.77}, {"group": "hvac", "count": 22, "share": 6.9, "ratio": 0.77}, {"group": "other", "count": 18, "share": 5.6, "ratio": 3.1}, {"group": "airbags", "count": 12, "share": 3.8, "ratio": 0.99}, {"group": "brakes", "count": 10, "share": 3.1, "ratio": 0.51}, {"group": "fuel", "count": 8, "share": 2.5, "ratio": 0.58}, {"group": "steering", "count": 6, "share": 1.9, "ratio": 0.29}, {"group": "structure", "count": 5, "share": 1.6, "ratio": 0.17}, {"group": "adas", "count": 3, "share": 0.9, "ratio": 0.16}, {"group": "wheels", "count": 2, "share": 0.6, "ratio": 0.24}], "top_group": "engine", "by_filed_year": [{"year": 2022, "count": 28}, {"year": 2023, "count": 90}, {"year": 2024, "count": 86}, {"year": 2025, "count": 68}, {"year": 2026, "count": 47}], "early": 118, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 38, "share": 11.9}, {"key": "age_1_2", "count": 91, "share": 28.5}, {"key": "age_2_3", "count": 84, "share": 26.3}, {"key": "age_3_5", "count": 106, "share": 33.2}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 28, "recent_12m": 65, "prior_12m": 77, "recent_trend": "steady", "recalls": 10, "recall_list": [{"campaign": "26V362000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2026-06-04", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the \"Off\" position.", "consequence": "A vehicle fire increases the risk of injury.", "remedy": "Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "26V189000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2026-03-26", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V876000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V877000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V302000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2025-05-08", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V793000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2024-10-24", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles.  An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, \"Side Impact Protection\" and 226, \"Ejection Mitigation.\"", "consequence": "An air bag that does not deploy during a crash increases the risk of injury.", "remedy": "Dealers will secure the connector, free of charge.  All vehicles have been remedied.  Owner notification letters were mailed October 22, 2024.  Owners may contact FCA customer service at 1-800-853-1403.  FCA's number for this recall is A8B.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V436000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2024-06-13", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles.  The radio software may prevent the rearview image from displaying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.", "remedy": "Dealers will update the radio software or the software will be OTA, \"Over-The-Air,\" free of charge.  Owner notification letters were mailed beginning July 9, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are 66B and 79B.", "park_it": 0, "park_outside": 0, "ota": 1}, {"campaign": "23V010000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2023-01-17", "component": "ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES", "summary": "Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.", "consequence": "An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.", "remedy": "Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V619000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2022-08-11", "component": "VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles.  The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.", "consequence": "Improperly functioning wipers can reduce the driver's visibility in certain weather conditions, increasing the risk of a crash.", "remedy": "Dealers will tighten the wiper arm nuts, free of charge.  Owner notification letters were mailed August 30, 2022.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US's number for this recall is Z80.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V181000", "make": "Chrysler", "model": "Pacifica", "year": 2022, "received": "2022-03-24", "component": "SEATS:MID/REAR ASSEMBLY", "summary": "Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles.  The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, \"Child Restraint Anchorage Systems.\"", "consequence": "An unsecured seat increases the risk of injury in a crash.", "remedy": "Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge.  Owner notification letters were mailed April 7, 2022.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is Z22.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "hvac", "other", "structure"], "recall_covered_share": 30.1, "park_warnings": 1, "ota_recalls": 1, "make": "Chrysler", "model": "Pacifica", "year": 2022, "fetched_at": "2026-09-04T11:33:20+00:00", "segment": "minivan", "idx_vs_all": 1.62, "idx_vs_make": 1.26, "idx_vs_year": 1.75, "idx_vs_segment": 1.31, "early_idx": 1.6, "band": "more", "rank_in_year": 76, "n_in_year": 92, "peers_year": [{"make": "Toyota", "model": "Sienna", "per_year": 3.2, "idx_vs_all": 0.08, "complaints": 15, "self": false}, {"make": "Honda", "model": "Odyssey", "per_year": 27.8, "idx_vs_all": 0.66, "complaints": 130, "self": false}, {"make": "Kia", "model": "Carnival", "per_year": 28.5, "idx_vs_all": 0.68, "complaints": 133, "self": false}, {"make": "Chrysler", "model": "Pacifica", "per_year": 68.3, "idx_vs_all": 1.62, "complaints": 319, "self": true}], "prev_year": {"year": 2021, "per_year": 68.7, "complaints": 390}, "next_year": {"year": 2023, "per_year": 52.0, "complaints": 191}, "investigations": [{"action": "RQ24004", "subject": "Loss of motive power due to an internal wiring connector short.", "component": "ELECTRICAL SYSTEM:WIRING", "opened": "2024-02-27", "closed": null, "campaign": "", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of ti", "years": [2018, 2019, 2020, 2021, 2022, 2023], "open": true}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}, {"action": "PE22008", "subject": "Transmission fault leading to loss of motive power", "component": "POWER TRAIN", "opened": "2022-07-22", "closed": "2024-03-27", "campaign": "23V010", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018, 2019, 2020, 2021, 2022, 2023, 2024], "open": false}], "keywords": {"engine": [{"term": "shut soon", "docs": 31, "ratio": 161.1}, {"term": "safely", "docs": 41, "ratio": 15.1}, {"term": "turtle", "docs": 20, "ratio": 87.7}, {"term": "shoulder", "docs": 30, "ratio": 14.3}, {"term": "message", "docs": 39, "ratio": 6.5}, {"term": "engine", "docs": 68, "ratio": 2.7}], "transmission": [{"term": "shut soon", "docs": 17, "ratio": 149.7}, {"term": "turtle", "docs": 17, "ratio": 126.3}, {"term": "transmission", "docs": 40, "ratio": 6.9}, {"term": "safely", "docs": 24, "ratio": 15.0}, {"term": "hybrid", "docs": 21, "ratio": 14.1}, {"term": "power", "docs": 37, "ratio": 4.3}], "electrical": [{"term": "hybrid", "docs": 11, "ratio": 13.7}, {"term": "propulsion system", "docs": 5, "ratio": 95.6}, {"term": "shut", "docs": 10, "ratio": 5.2}, {"term": "message", "docs": 9, "ratio": 4.7}, {"term": "electrical system", "docs": 6, "ratio": 8.6}, {"term": "notification electrical", "docs": 4, "ratio": 21.6}]}, "changed": "2026-09-04"}, {"first_filed": "2023-01-24", "last_filed": "2026-08-25", "median_filing_delay_days": 6, "limited_data": false, "complaints": 191, "crashes": 4, "fires": 0, "injuries": 2, "deaths": 0, "severe": 4, "severe_share": 2.1, "injuries_per_100": 1.0, "per_year": 52.0, "age_years": 3.7, "by_group": [{"group": "engine", "count": 65, "share": 34.0, "ratio": 1.53}, {"group": "airbags", "count": 31, "share": 16.2, "ratio": 4.24}, {"group": "transmission", "count": 30, "share": 15.7, "ratio": 1.35}, {"group": "electrical", "count": 30, "share": 15.7, "ratio": 1.0}, {"group": "hvac", "count": 13, "share": 6.8, "ratio": 0.76}, {"group": "steering", "count": 8, "share": 4.2, "ratio": 0.65}, {"group": "other", "count": 6, "share": 3.1, "ratio": 1.71}, {"group": "brakes", "count": 4, "share": 2.1, "ratio": 0.35}, {"group": "adas", "count": 2, "share": 1.0, "ratio": 0.17}, {"group": "fuel", "count": 1, "share": 0.5, "ratio": 0.12}, {"group": "structure", "count": 1, "share": 0.5, "ratio": 0.05}], "top_group": "engine", "by_filed_year": [{"year": 2023, "count": 16}, {"year": 2024, "count": 40}, {"year": 2025, "count": 76}, {"year": 2026, "count": 59}], "early": 56, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 22, "share": 11.5}, {"key": "age_1_2", "count": 40, "share": 20.9}, {"key": "age_2_3", "count": 79, "share": 41.4}, {"key": "age_3_5", "count": 50, "share": 26.2}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 29, "recent_12m": 91, "prior_12m": 52, "recent_trend": "rising", "recalls": 14, "recall_list": [{"campaign": "26V358000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2026-06-02", "component": "AIR BAGS:FRONTAL", "summary": "Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.", "consequence": "The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.", "remedy": "Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "26V327000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2026-05-21", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "26V296000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2026-05-11", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS", "summary": "Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "26V189000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2026-03-26", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V876000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V877000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V388000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2025-06-12", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V302000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2025-05-08", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V793000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2024-10-24", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles.  An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, \"Side Impact Protection\" and 226, \"Ejection Mitigation.\"", "consequence": "An air bag that does not deploy during a crash increases the risk of injury.", "remedy": "Dealers will secure the connector, free of charge.  All vehicles have been remedied.  Owner notification letters were mailed October 22, 2024.  Owners may contact FCA customer service at 1-800-853-1403.  FCA's number for this recall is A8B.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V436000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2024-06-13", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles.  The radio software may prevent the rearview image from displaying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.", "remedy": "Dealers will update the radio software or the software will be OTA, \"Over-The-Air,\" free of charge.  Owner notification letters were mailed beginning July 9, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are 66B and 79B.", "park_it": 0, "park_outside": 0, "ota": 1}, {"campaign": "24V199000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2024-03-14", "component": "AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE", "summary": "Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles.  The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "An air bag that does not deploy in a crash can increase the risk of injury.", "remedy": "Dealers will inspect and replace the steering column control module, as necessary free of charge.  Some owner notification letters were mailed April 11, 2024 through June 20, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V753000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2023-11-09", "component": "ELECTRICAL SYSTEM:12V/24V/48V BATTERY", "summary": "Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles.  An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.", "consequence": "A fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will correct the isolator to fit the anti-rotation stud, free of charge.  Owner notification letters were mailed November 28, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is B0A.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "23V500000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2023-07-20", "component": "FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS", "summary": "Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles.  The fuel line may be deformed, causing a fuel leak.", "consequence": "A fuel leak in the presence of an ignition source increases the risk of a fire.", "remedy": "Dealers will inspect and replace the fuel line as necessary, free of charge.  Owner notification letters were mailed August 31, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 77A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V010000", "make": "Chrysler", "model": "Pacifica", "year": 2023, "received": "2023-01-17", "component": "ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES", "summary": "Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.", "consequence": "An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.", "remedy": "Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "fuel", "hvac"], "recall_covered_share": 39.3, "park_warnings": 1, "ota_recalls": 1, "make": "Chrysler", "model": "Pacifica", "year": 2023, "fetched_at": "2026-09-04T11:33:24+00:00", "segment": "minivan", "idx_vs_all": 1.24, "idx_vs_make": 0.96, "idx_vs_year": 1.24, "idx_vs_segment": 1.0, "early_idx": 0.67, "band": "typical", "rank_in_year": 67, "n_in_year": 92, "peers_year": [{"make": "Kia", "model": "Carnival", "per_year": 13.6, "idx_vs_all": 0.32, "complaints": 50, "self": false}, {"make": "Toyota", "model": "Sienna", "per_year": 18.0, "idx_vs_all": 0.43, "complaints": 66, "self": false}, {"make": "Honda", "model": "Odyssey", "per_year": 26.1, "idx_vs_all": 0.62, "complaints": 96, "self": false}, {"make": "Chrysler", "model": "Pacifica", "per_year": 52.0, "idx_vs_all": 1.24, "complaints": 191, "self": true}], "prev_year": {"year": 2022, "per_year": 68.3, "complaints": 319}, "next_year": {"year": 2024, "per_year": 25.0, "complaints": 67}, "investigations": [{"action": "RQ24004", "subject": "Loss of motive power due to an internal wiring connector short.", "component": "ELECTRICAL SYSTEM:WIRING", "opened": "2024-02-27", "closed": null, "campaign": "", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of ti", "years": [2018, 2019, 2020, 2021, 2022, 2023], "open": true}, {"action": "PE22008", "subject": "Transmission fault leading to loss of motive power", "component": "POWER TRAIN", "opened": "2022-07-22", "closed": "2024-03-27", "campaign": "23V010", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018, 2019, 2020, 2021, 2022, 2023, 2024], "open": false}], "keywords": {"engine": [{"term": "shut soon", "docs": 23, "ratio": 224.3}, {"term": "safely shut", "docs": 16, "ratio": 199.0}, {"term": "engine", "docs": 47, "ratio": 3.4}, {"term": "turtle", "docs": 12, "ratio": 98.7}, {"term": "hybrid", "docs": 20, "ratio": 14.9}, {"term": "power", "docs": 34, "ratio": 4.3}], "airbags": [{"term": "notification air", "docs": 16, "ratio": 132.4}, {"term": "air bags", "docs": 19, "ratio": 38.5}, {"term": "recall", "docs": 29, "ratio": 4.8}, {"term": "received", "docs": 18, "ratio": 7.8}, {"term": "amount", "docs": 15, "ratio": 9.5}, {"term": "exceeded reasonable", "docs": 13, "ratio": 10.5}], "transmission": [{"term": "safely shut", "docs": 9, "ratio": 242.5}, {"term": "shut soon", "docs": 9, "ratio": 190.2}, {"term": "shoulder", "docs": 10, "ratio": 19.4}, {"term": "hybrid", "docs": 9, "ratio": 14.5}, {"term": "pull", "docs": 10, "ratio": 9.5}, {"term": "traffic", "docs": 11, "ratio": 4.5}]}, "changed": "2026-09-04"}, {"first_filed": "2024-03-05", "last_filed": "2026-08-27", "median_filing_delay_days": 6, "limited_data": false, "complaints": 67, "crashes": 2, "fires": 0, "injuries": 2, "deaths": 0, "severe": 2, "severe_share": 3.0, "injuries_per_100": 3.0, "per_year": 25.0, "age_years": 2.7, "by_group": [{"group": "engine", "count": 25, "share": 37.3, "ratio": 1.68}, {"group": "transmission", "count": 13, "share": 19.4, "ratio": 1.67}, {"group": "airbags", "count": 11, "share": 16.4, "ratio": 4.29}, {"group": "electrical", "count": 4, "share": 6.0, "ratio": 0.38}, {"group": "brakes", "count": 3, "share": 4.5, "ratio": 0.74}, {"group": "adas", "count": 3, "share": 4.5, "ratio": 0.78}, {"group": "hvac", "count": 3, "share": 4.5, "ratio": 0.5}, {"group": "steering", "count": 2, "share": 3.0, "ratio": 0.46}, {"group": "fuel", "count": 1, "share": 1.5, "ratio": 0.35}, {"group": "wheels", "count": 1, "share": 1.5, "ratio": 0.6}, {"group": "other", "count": 1, "share": 1.5, "ratio": 0.83}], "top_group": "engine", "by_filed_year": [{"year": 2024, "count": 29}, {"year": 2025, "count": 19}, {"year": 2026, "count": 19}], "early": 48, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 31, "share": 46.3}, {"key": "age_1_2", "count": 20, "share": 29.9}, {"key": "age_2_3", "count": 16, "share": 23.9}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 15, "recent_12m": 29, "prior_12m": 20, "recent_trend": "rising", "recalls": 11, "recall_list": [{"campaign": "26V358000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2026-06-02", "component": "AIR BAGS:FRONTAL", "summary": "Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.", "consequence": "The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.", "remedy": "Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "26V296000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2026-05-11", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS", "summary": "Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "26V189000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2026-03-26", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V876000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V877000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V471000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2025-07-17", "component": "EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS", "summary": "Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers replaced the radio, free of charge.  All affected vehicles have been repaired.  Owner notification letters were mailed August 7, 2025.  Owners may contact Chrysler customer service at 800-853-1403.  Chrysler's number for this recall is 57C.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V302000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2025-05-08", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V888000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2024-11-25", "component": "SEATS:BARRIERS", "summary": "Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles.  The seat limiter may not have been installed, allowing the seat to move too far forward.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "A seat positioned too close to the air bag can increase the risk of injury during a crash.", "remedy": "Dealers will inspect and install a seat limiter as necessary, free of charge.  Owner notification letters were mailed December 17, 2024.  Owners may contact Braun customer service at 1-800-488-0359.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V238000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2024-03-28", "component": "VISIBILITY:WINDSHIELD:CRITICAL FASTENERS", "summary": "Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles.  The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, \"Windshield Mounting.\"", "consequence": "A windshield that detaches from the vehicle during a crash can increase the risk of injury.", "remedy": "Dealers will replace the windshield, free of charge.  Owner notification letters were mailed April 30, 2024.  Owners may contact FCA customer service at 1-800-853-1403.  FCA's number for this recall is 25B.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V240000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2024-03-28", "component": "TRACTION CONTROL SYSTEM", "summary": "Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles.  The traction control system (TCS) does not function when cruise control is activated.", "consequence": "An inactive traction control system can increase the risk of a crash.", "remedy": "Dealers will update the TCS software, free of charge.  Owner notification letters were mailed April 11, 2024.  Owners may contact FCA customer service at 1-800-853-1403.  FCA's number for this recall is 22B.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V199000", "make": "Chrysler", "model": "Pacifica", "year": 2024, "received": "2024-03-14", "component": "AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE", "summary": "Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles.  The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "An air bag that does not deploy in a crash can increase the risk of injury.", "remedy": "Dealers will inspect and replace the steering column control module, as necessary free of charge.  Some owner notification letters were mailed April 11, 2024 through June 20, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "hvac", "other", "structure"], "recall_covered_share": 22.4, "park_warnings": 0, "ota_recalls": 0, "make": "Chrysler", "model": "Pacifica", "year": 2024, "fetched_at": "2026-09-04T11:33:28+00:00", "segment": "minivan", "idx_vs_all": 0.59, "idx_vs_make": 0.46, "idx_vs_year": 0.65, "idx_vs_segment": 0.48, "early_idx": 0.68, "band": "fewer", "rank_in_year": 50, "n_in_year": 89, "peers_year": [{"make": "Toyota", "model": "Sienna", "per_year": 24.3, "idx_vs_all": 0.58, "complaints": 65, "self": false}, {"make": "Chrysler", "model": "Pacifica", "per_year": 25.0, "idx_vs_all": 0.59, "complaints": 67, "self": true}, {"make": "Kia", "model": "Carnival", "per_year": 26.2, "idx_vs_all": 0.62, "complaints": 70, "self": false}, {"make": "Honda", "model": "Odyssey", "per_year": 35.5, "idx_vs_all": 0.84, "complaints": 95, "self": false}], "prev_year": {"year": 2023, "per_year": 52.0, "complaints": 191}, "next_year": {"year": 2025, "per_year": 16.7, "complaints": 28}, "investigations": [{"action": "PE22008", "subject": "Transmission fault leading to loss of motive power", "component": "POWER TRAIN", "opened": "2022-07-22", "closed": "2024-03-27", "campaign": "23V010", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.", "years": [2018, 2019, 2020, 2021, 2022, 2023, 2024], "open": false}], "keywords": {"engine": [{"term": "shut soon", "docs": 12, "ratio": 304.2}, {"term": "safely", "docs": 14, "ratio": 25.2}, {"term": "engine shut", "docs": 8, "ratio": 56.0}, {"term": "message", "docs": 12, "ratio": 9.8}, {"term": "minutes", "docs": 9, "ratio": 9.3}, {"term": "pull", "docs": 8, "ratio": 9.1}], "transmission": [{"term": "safely", "docs": 7, "ratio": 24.3}, {"term": "transmission", "docs": 8, "ratio": 7.7}, {"term": "shoulder", "docs": 5, "ratio": 22.4}, {"term": "minutes", "docs": 6, "ratio": 11.9}, {"term": "recreate", "docs": 3, "ratio": 76.0}, {"term": "hybrid", "docs": 4, "ratio": 14.9}], "airbags": [{"term": "side curtain", "docs": 4, "ratio": 405.6}, {"term": "curtain airbags", "docs": 3, "ratio": 478.5}, {"term": "recall", "docs": 10, "ratio": 4.7}, {"term": "notification air", "docs": 3, "ratio": 69.9}, {"term": "fca", "docs": 3, "ratio": 54.2}, {"term": "remedy", "docs": 4, "ratio": 17.5}]}, "changed": "2026-09-04"}, {"first_filed": "2025-03-08", "last_filed": "2026-08-27", "median_filing_delay_days": 23, "limited_data": true, "complaints": 28, "crashes": 3, "fires": 0, "injuries": 0, "deaths": 0, "severe": 3, "severe_share": 10.7, "injuries_per_100": 0.0, "per_year": 16.7, "age_years": 1.7, "by_group": [{"group": "airbags", "count": 7, "share": 25.0, "ratio": 6.55}, {"group": "engine", "count": 5, "share": 17.9, "ratio": 0.81}, {"group": "brakes", "count": 3, "share": 10.7, "ratio": 1.76}, {"group": "adas", "count": 3, "share": 10.7, "ratio": 1.87}, {"group": "transmission", "count": 2, "share": 7.1, "ratio": 0.61}, {"group": "electrical", "count": 2, "share": 7.1, "ratio": 0.45}, {"group": "structure", "count": 2, "share": 7.1, "ratio": 0.77}, {"group": "other", "count": 2, "share": 7.1, "ratio": 3.92}, {"group": "fuel", "count": 1, "share": 3.6, "ratio": 0.84}, {"group": "hvac", "count": 1, "share": 3.6, "ratio": 0.4}], "top_group": "airbags", "by_filed_year": [{"year": 2025, "count": 10}, {"year": 2026, "count": 18}], "early": 28, "early_closed": false, "age_buckets": [{"key": "age_0_1", "count": 12, "share": 42.9}, {"key": "age_1_2", "count": 16, "share": 57.1}, {"key": "age_2_3", "count": 0, "share": 0.0}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 14, "recent_12m": 21, "prior_12m": 7, "recent_trend": "rising", "recalls": 9, "recall_list": [{"campaign": "26V561000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2026-09-01", "component": "ELECTRONIC STABILITY CONTROL (ESC)", "summary": "Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, \"Electronic Stability Control Systems.\"", "consequence": "A loss of electronic stability control increases the risk of a crash.", "remedy": "Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters are expected to mailed September 29, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 69D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning September 9, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "26V358000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2026-06-02", "component": "AIR BAGS:FRONTAL", "summary": "Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.", "consequence": "The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.", "remedy": "Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "26V296000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2026-05-11", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS", "summary": "Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "26V189000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2026-03-26", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V876000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V877000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2025-12-17", "component": "EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:", "summary": "Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.", "consequence": "An unsecured wheelchair can move during transit, increasing the risk of injury.", "remedy": "Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V573000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2025-09-04", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V471000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2025-07-17", "component": "EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS", "summary": "Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers replaced the radio, free of charge.  All affected vehicles have been repaired.  Owner notification letters were mailed August 7, 2025.  Owners may contact Chrysler customer service at 800-853-1403.  Chrysler's number for this recall is 57C.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V302000", "make": "Chrysler", "model": "Pacifica", "year": 2025, "received": "2025-05-08", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.", "remedy": "Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "hvac"], "recall_covered_share": 35.7, "park_warnings": 0, "ota_recalls": 0, "make": "Chrysler", "model": "Pacifica", "year": 2025, "fetched_at": "2026-09-04T11:33:31+00:00", "segment": "minivan", "idx_vs_all": 0.4, "idx_vs_make": 0.31, "idx_vs_year": 0.35, "idx_vs_segment": 0.32, "early_idx": null, "band": "far_fewer", "rank_in_year": 33, "n_in_year": 85, "peers_year": [{"make": "Chrysler", "model": "Pacifica", "per_year": 16.7, "idx_vs_all": 0.4, "complaints": 28, "self": true}, {"make": "Kia", "model": "Carnival", "per_year": 107.6, "idx_vs_all": 2.56, "complaints": 180, "self": false}, {"make": "Toyota", "model": "Sienna", "per_year": 158.4, "idx_vs_all": 3.76, "complaints": 265, "self": false}, {"make": "Honda", "model": "Odyssey", "per_year": 199.7, "idx_vs_all": 4.75, "complaints": 334, "self": false}], "prev_year": {"year": 2024, "per_year": 25.0, "complaints": 67}, "next_year": null, "investigations": [], "keywords": {}, "changed": "2026-09-04"}]}