{"make": "Ford", "model": "Edge", "segment": "midsize-suv", "canonical": "https://cars.insightarise.com/ford/edge/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Ford", "model": "Edge", "segment": "midsize-suv", "term_shares": {"stall": {"count": 219, "share": 10.1}}, "years": [{"year": 2018, "complaints": 800, "per_year": 92.2, "recalls": 7, "severe_share": 2.4, "idx_vs_all": 2.19, "early": 40, "early_closed": true, "early_idx": 0.45, "recent_12m": 132, "recent_trend": "steady", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2019, "complaints": 752, "per_year": 98.0, "recalls": 3, "severe_share": 1.1, "idx_vs_all": 2.33, "early": 39, "early_closed": true, "early_idx": 0.48, "recent_12m": 191, "recent_trend": "steady", "top_group": "transmission", "investigations": 0, "park_warnings": 0}, {"year": 2020, "complaints": 312, "per_year": 46.7, "recalls": 4, "severe_share": 4.2, "idx_vs_all": 1.11, "early": 29, "early_closed": true, "early_idx": 0.51, "recent_12m": 116, "recent_trend": "steady", "top_group": "transmission", "investigations": 1, "park_warnings": 0}, {"year": 2021, "complaints": 107, "per_year": 18.9, "recalls": 7, "severe_share": 3.7, "idx_vs_all": 0.45, "early": 20, "early_closed": true, "early_idx": 0.33, "recent_12m": 43, "recent_trend": "rising", "top_group": "transmission", "investigations": 1, "park_warnings": 0}, {"year": 2022, "complaints": 129, "per_year": 27.6, "recalls": 5, "severe_share": 7.0, "idx_vs_all": 0.66, "early": 24, "early_closed": true, "early_idx": 0.32, "recent_12m": 63, "recent_trend": "rising", "top_group": "transmission", "investigations": 1, "park_warnings": 0}, {"year": 2023, "complaints": 22, "per_year": 6.0, "recalls": 4, "severe_share": 4.5, "idx_vs_all": 0.14, "early": 9, "early_closed": true, "early_idx": 0.11, "recent_12m": 10, "recent_trend": null, "top_group": "electrical", "investigations": 0, "park_warnings": 0}, {"year": 2024, 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"dim", "docs": 4, "ratio": 91.2}, {"term": "night", "docs": 6, "ratio": 16.3}, {"term": "tail", "docs": 3, "ratio": 52.5}, {"term": "brake light", "docs": 3, "ratio": 34.7}]}, {"group": "steering", "count": 19, "share": 0.9, "ratio": 0.14, "page": false, "by_year": [{"year": 2018, "count": 10, "share": 1.2}, {"year": 2019, "count": 5, "share": 0.7}, {"year": 2020, "count": 2, "share": 0.6}, {"year": 2021, "count": 1, "share": 0.9}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 1, "share": 2.4}], "recent_12m": 3, "prior_12m": 6, "recent_trend": null, "keywords": [{"term": "adaptive steering", "docs": 6, "ratio": 4130.6}, {"term": "steering fault", "docs": 6, "ratio": 1975.5}, {"term": "steering wheel", "docs": 11, "ratio": 11.7}, {"term": "left", "docs": 7, "ratio": 5.4}, {"term": "power steering", "docs": 4, "ratio": 9.5}, {"term": "feel safe", "docs": 3, "ratio": 19.0}]}, {"group": "other", "count": 12, "share": 0.6, "ratio": 0.31, "page": false, "by_year": [{"year": 2018, "count": 4, "share": 0.5}, {"year": 2019, "count": 2, "share": 0.3}, {"year": 2020, "count": 3, "share": 1.0}, {"year": 2021, "count": 0, "share": 0.0}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 3, "share": 7.1}], "recent_12m": 1, "prior_12m": 1, "recent_trend": null, "keywords": [{"term": "seat", "docs": 7, "ratio": 14.4}, {"term": "upon", "docs": 3, "ratio": 4.6}, {"term": "front", "docs": 3, "ratio": 2.3}]}], "worst_year": 2019, "best_year": 2023, "years_high": [2018, 2019], "years_low": [2021, 2023, 2024], "avg_per_year": 43.6, "idx_vs_all": 1.04, "idx_vs_segment": 0.82, "band": "typical", "trend": {"label": "improving", "pct": -41.0, "from_years": [2018, 2019], "to_years": [2023, 2024], "from_idx": 0.46, "to_idx": 0.28, "from_early": 39, "to_early": 20}, "filed_by_year": [{"year": 2018, "count": 15}, {"year": 2019, "count": 44}, {"year": 2020, "count": 52}, {"year": 2021, "count": 89}, {"year": 2022, "count": 156}, {"year": 2023, "count": 270}, {"year": 2024, "count": 548}, {"year": 2025, "count": 620}, {"year": 2026, "count": 370}], "recent_12m": 571, "prior_12m": 607, "recent_trend": "steady", "recent_pct": -6.0, "age_buckets": [{"key": "age_0_1", "count": 122, "share": 5.6}, {"key": "age_1_2", "count": 120, "share": 5.5}, {"key": "age_2_3", "count": 113, "share": 5.2}, {"key": "age_3_5", "count": 521, "share": 24.1}, {"key": "age_5p", "count": 1288, "share": 59.5}], "median_age_months": 66, "keywords": [{"term": "coolant", "docs": 586, "ratio": 8.6}, {"term": "torque converter", "docs": 289, "ratio": 24.4}, {"term": "transmission", "docs": 562, "ratio": 3.2}, {"term": "intrusion", "docs": 215, "ratio": 10.9}, {"term": "diagnosed", "docs": 558, "ratio": 2.4}, {"term": "check engine", "docs": 390, "ratio": 3.1}, {"term": "cylinder", "docs": 250, "ratio": 5.8}, {"term": "illuminated", "docs": 438, "ratio": 2.5}], "investigations": [{"action": "EA23002", "subject": "Loss of Motive Power", "component": "ENGINE", "opened": "2023-09-29", "closed": "2024-10-31", "campaign": "24V635", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the “Nano” engine family.  If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in “Nano” engines, coordinated with NHTSA’s Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited “grinding burn” or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplier’s manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a va", "years": [2021, 2022], "open": false}, {"action": "RQ21002", "subject": "Rearview Camera FMVSS 111 Noncompliance", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "opened": "2021-08-03", "closed": null, "campaign": "", "summary": "On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced i", "years": [2020], "open": true}], "segment_rank": 5, "segment_n": 14, "peers": [{"make": "Dodge", "model": "Durango", "avg_per_year": 15.2, "idx_vs_all": 0.36, "top_group": "exterior", "complaints": 752, "recalls": 18, "trend": "improving", "recent_trend": "steady", "rank": 1, "self": false}, {"make": "Honda", "model": "Passport", "avg_per_year": 17.6, "idx_vs_all": 0.42, "top_group": "engine", "complaints": 652, "recalls": 16, "trend": "improving", "recent_trend": "rising", "rank": 2, "self": false}, {"make": "Nissan", "model": "Pathfinder", "avg_per_year": 20.1, "idx_vs_all": 0.48, "top_group": "engine", "complaints": 566, "recalls": 12, "trend": "worsening", "recent_trend": "rising", "rank": 3, "self": false}, {"make": "Kia", "model": "Sorento", "avg_per_year": 36.2, "idx_vs_all": 0.86, "top_group": "engine", "complaints": 1382, "recalls": 17, "trend": "stable", "recent_trend": "rising", "rank": 4, "self": false}, {"make": "Ford", "model": "Edge", "avg_per_year": 43.6, "idx_vs_all": 1.04, "top_group": "engine", "complaints": 2164, "recalls": 20, "trend": "improving", "recent_trend": "steady", "rank": 5, "self": true}, {"make": "Chevrolet", "model": "Traverse", "avg_per_year": 43.8, "idx_vs_all": 1.04, "top_group": "transmission", "complaints": 1657, "recalls": 13, "trend": "stable", "recent_trend": "steady", "rank": 6, "self": false}, {"make": "Toyota", "model": "Highlander", "avg_per_year": 44.5, "idx_vs_all": 1.06, "top_group": "transmission", "complaints": 2062, "recalls": 21, "trend": "improving", "recent_trend": "rising", "rank": 7, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "avg_per_year": 58.3, "idx_vs_all": 1.38, "top_group": "engine", "complaints": 1968, "recalls": 26, "trend": "worsening", "recent_trend": "rising", "rank": 8, "self": false}, {"make": "Ford", "model": "Explorer", "avg_per_year": 65.6, "idx_vs_all": 1.56, "top_group": "transmission", "complaints": 3122, "recalls": 70, "trend": "improving", "recent_trend": "steady", "rank": 9, "self": false}, {"make": "Honda", "model": "Pilot", "avg_per_year": 67.4, "idx_vs_all": 1.6, "top_group": "engine", "complaints": 2824, "recalls": 26, "trend": "stable", "recent_trend": "steady", "rank": 10, "self": false}, {"make": "Kia", "model": "Telluride", "avg_per_year": 73.6, "idx_vs_all": 1.75, "top_group": "structure", "complaints": 1945, "recalls": 17, "trend": "improving", "recent_trend": "rising", "rank": 11, "self": false}, {"make": "Subaru", "model": "Outback", "avg_per_year": 77.0, "idx_vs_all": 1.83, "top_group": "structure", "complaints": 3749, "recalls": 15, "trend": "improving", "recent_trend": "steady", "rank": 12, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "avg_per_year": 85.9, "idx_vs_all": 2.04, "top_group": "electrical", "complaints": 3335, "recalls": 49, "trend": "worsening", "recent_trend": "rising", "rank": 13, "self": false}, {"make": "Hyundai", "model": "Palisade", "avg_per_year": 102.2, "idx_vs_all": 2.43, "top_group": "airbags", "complaints": 2277, "recalls": 13, "trend": "worsening", "recent_trend": "steady", "rank": 14, "self": false}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2018-02-16", "last_filed": "2026-09-02", "median_filing_delay_days": 17, "limited_data": false, "complaints": 800, "crashes": 17, "fires": 3, "injuries": 24, "deaths": 0, "severe": 19, "severe_share": 2.4, "injuries_per_100": 3.0, "per_year": 92.2, "age_years": 8.7, "by_group": [{"group": "engine", "count": 563, "share": 70.4, "ratio": 3.17}, {"group": "electrical", "count": 47, "share": 5.9, "ratio": 0.37}, {"group": "transmission", "count": 44, "share": 5.5, "ratio": 0.47}, {"group": "structure", "count": 36, "share": 4.5, "ratio": 0.49}, {"group": "hvac", "count": 23, "share": 2.9, "ratio": 0.32}, {"group": "brakes", "count": 22, "share": 2.8, "ratio": 0.46}, {"group": "airbags", "count": 18, "share": 2.2, "ratio": 0.58}, {"group": "wheels", "count": 14, "share": 1.8, "ratio": 0.72}, {"group": "exterior", "count": 12, "share": 1.5, "ratio": 0.96}, {"group": "steering", "count": 10, "share": 1.2, "ratio": 0.18}, {"group": "fuel", "count": 6, "share": 0.8, "ratio": 0.19}, {"group": "other", "count": 4, "share": 0.5, "ratio": 0.28}, {"group": "adas", "count": 1, "share": 0.1, "ratio": 0.02}], "top_group": "engine", "by_filed_year": [{"year": 2018, "count": 15}, {"year": 2019, "count": 25}, {"year": 2020, "count": 25}, {"year": 2021, "count": 43}, {"year": 2022, "count": 67}, {"year": 2023, "count": 149}, {"year": 2024, "count": 228}, {"year": 2025, "count": 153}, {"year": 2026, "count": 95}], "early": 40, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 25, "share": 3.1}, {"key": "age_1_2", "count": 29, "share": 3.6}, {"key": "age_2_3", "count": 25, "share": 3.1}, {"key": "age_3_5", "count": 118, "share": 14.8}, {"key": "age_5p", "count": 603, "share": 75.4}], "median_age_months": 75, "recent_12m": 132, "prior_12m": 185, "recent_trend": "steady", "recalls": 7, "recall_list": [{"campaign": "25V572000", "make": "Ford", "model": "Edge", "year": 2018, "received": "2025-09-04", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.", "consequence": "A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026.  Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V544000", "make": "Ford", "model": "Edge", "year": 2018, "received": "2025-08-22", "component": "SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS", "summary": "Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.", "consequence": "A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.", "remedy": "Dealers will inspect and replace the brake jounce hoses and adjust brake jounce hoses with no damage present, free of charge. Interim owner letters notifying owners of the safety risk were mailed September 8, 2025. Additional letters will be sent once the remedy is available, anticipated August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S87.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V413000", "make": "Ford", "model": "Edge", "year": 2018, "received": "2022-06-10", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)", "summary": "Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and  2015-2018 Edge vehicles.  The bushing that attaches the shifter cable to the transmission may degrade or detach.", "consequence": "A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.  Additionally, the vehicle may roll after the driver selects the 'Park' position.  Either scenario increases the risk of a crash or injury.", "remedy": "Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge.  Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022.  Remedy parts are expected to be available in 4th Quarter 2022.  Owner notification letters were mailed October 27, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S43.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V469000", "make": "Ford", "model": "Edge", "year": 2018, "received": "2020-08-10", "component": "SERVICE BRAKES", "summary": "Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles.  The front brake hoses may rupture prematurely.", "consequence": "A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.", "remedy": "Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Owner notification letters were mailed on May 13, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S42.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V612000", "make": "Ford", "model": "Edge", "year": 2018, "received": "2018-09-11", "component": "LATCHES/LOCKS/LINKAGES:DOORS:LATCH", "summary": "Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles.  These vehicles may have door striker bolts that are shorter than intended.  Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, \"Door Locks and Door Retention Components\" potentially resulting in the doors opening in the event of a crash.", "consequence": "If the doors open in the event of a crash, there is an increased risk of injury.", "remedy": "Ford will notify owners, and dealers will replace the door striker bolts, free of charge.  The recall began October 18, 2018.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 18C06.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V548000", "make": "Ford", "model": "Edge", "year": 2018, "received": "2018-08-20", "component": "ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR", "summary": "Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles.  The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.", "consequence": "An electrical arc can increase the risk of a fire.", "remedy": "Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge.  The recall began September 26, 2018.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 18S25.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V390000", "make": "Ford", "model": "Edge", "year": 2018, "received": "2018-06-11", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER", "summary": "Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles.  On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.", "consequence": "If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.", "remedy": "Ford will notify owners, and dealers will replace the torque converters, free of charge.  The recall began on July 5, 2018.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 17S16 (S2).  Note: This recall is an expansion of recall 17V-427.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["brakes", "electrical", "structure", "transmission"], "recall_covered_share": 18.6, "park_warnings": 0, "ota_recalls": 0, "make": "Ford", "model": "Edge", "year": 2018, "fetched_at": "2026-09-04T11:24:04+00:00", "segment": "midsize-suv", "idx_vs_all": 2.19, "idx_vs_make": 1.69, "idx_vs_year": 1.88, "idx_vs_segment": 1.74, "early_idx": 0.45, "band": "far_more", "rank_in_year": 62, "n_in_year": 73, "peers_year": [{"make": "Nissan", "model": "Pathfinder", "per_year": 8.9, "idx_vs_all": 0.21, "complaints": 77, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 26.4, "idx_vs_all": 0.63, "complaints": 229, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 29.1, "idx_vs_all": 0.69, "complaints": 252, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 31.0, "idx_vs_all": 0.74, "complaints": 269, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 49.2, "idx_vs_all": 1.17, "complaints": 427, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 50.4, "idx_vs_all": 1.2, "complaints": 437, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 52.7, "idx_vs_all": 1.25, "complaints": 457, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 83.7, "idx_vs_all": 1.99, "complaints": 726, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 92.2, "idx_vs_all": 2.19, "complaints": 800, "self": true}, {"make": "Subaru", "model": "Outback", "per_year": 93.0, "idx_vs_all": 2.21, "complaints": 807, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 98.3, "idx_vs_all": 2.34, "complaints": 853, "self": false}], "prev_year": null, "next_year": {"year": 2019, "per_year": 98.0, "complaints": 752}, "investigations": [], "keywords": {"engine": [{"term": "coolant", "docs": 470, "ratio": 26.4}, {"term": "engine", "docs": 521, "ratio": 4.4}, {"term": "cylinder", "docs": 224, "ratio": 19.8}, {"term": "intrusion", "docs": 180, "ratio": 35.1}, {"term": "check", "docs": 308, "ratio": 6.5}, {"term": "light", "docs": 364, "ratio": 3.7}], "electrical": [{"term": "prevention", "docs": 19, "ratio": 78.4}, {"term": "rearview", "docs": 11, "ratio": 45.1}, {"term": "received", "docs": 19, "ratio": 5.4}, {"term": "camera", "docs": 15, "ratio": 8.1}, {"term": "amount recall", "docs": 14, "ratio": 7.6}, {"term": "exceeded reasonable", "docs": 14, "ratio": 7.5}], "transmission": [{"term": "torque", "docs": 14, "ratio": 41.3}, {"term": "converter", "docs": 13, "ratio": 33.1}, {"term": "transmission", "docs": 19, "ratio": 5.4}, {"term": "power train", "docs": 9, "ratio": 18.0}, {"term": "clutch", "docs": 6, "ratio": 27.9}, {"term": "flexplate", "docs": 3, "ratio": 754.6}]}, "changed": "2026-09-04"}, {"first_filed": "2019-06-06", "last_filed": "2026-08-31", "median_filing_delay_days": 19, "limited_data": false, "complaints": 752, "crashes": 7, "fires": 1, "injuries": 4, "deaths": 0, "severe": 8, "severe_share": 1.1, "injuries_per_100": 0.5, "per_year": 98.0, "age_years": 7.7, "by_group": [{"group": "transmission", "count": 405, "share": 53.9, "ratio": 4.63}, {"group": "engine", "count": 178, "share": 23.7, "ratio": 1.07}, {"group": "hvac", "count": 46, "share": 6.1, "ratio": 0.68}, {"group": "structure", "count": 24, "share": 3.2, "ratio": 0.35}, {"group": "wheels", "count": 24, "share": 3.2, "ratio": 1.28}, {"group": "electrical", "count": 21, "share": 2.8, "ratio": 0.18}, {"group": "airbags", "count": 19, "share": 2.5, "ratio": 0.65}, {"group": "fuel", "count": 16, "share": 2.1, "ratio": 0.49}, {"group": "brakes", "count": 9, "share": 1.2, "ratio": 0.2}, {"group": "steering", "count": 5, "share": 0.7, "ratio": 0.11}, {"group": "adas", "count": 2, "share": 0.3, "ratio": 0.05}, {"group": "other", "count": 2, "share": 0.3, "ratio": 0.17}, {"group": "exterior", "count": 1, "share": 0.1, "ratio": 0.06}], "top_group": "transmission", "by_filed_year": [{"year": 2019, "count": 19}, {"year": 2020, "count": 20}, {"year": 2021, "count": 21}, {"year": 2022, "count": 45}, {"year": 2023, "count": 70}, {"year": 2024, "count": 211}, {"year": 2025, "count": 254}, {"year": 2026, "count": 112}], "early": 39, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 30, "share": 4.0}, {"key": "age_1_2", "count": 29, "share": 3.9}, {"key": "age_2_3", "count": 30, "share": 4.0}, {"key": "age_3_5", "count": 160, "share": 21.3}, {"key": "age_5p", "count": 503, "share": 66.9}], "median_age_months": 68, "recent_12m": 191, "prior_12m": 259, "recent_trend": "steady", "recalls": 3, "recall_list": [{"campaign": "25V442000", "make": "Ford", "model": "Edge", "year": 2019, "received": "2025-06-27", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX,  Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.", "consequence": "A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.", "remedy": "Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V550000", "make": "Ford", "model": "Edge", "year": 2019, "received": "2020-09-10", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION", "summary": "Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles.  The start/stop accumulator endcap may have missing or loose bolts.", "consequence": "Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.  A transmission fluid leak in the presence of an ignition source may increase the risk of fire.", "remedy": "Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge.  The recall began September 23, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S49.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V766000", "make": "Ford", "model": "Edge", "year": 2019, "received": "2019-10-25", "component": "SEAT BELTS:FRONT:WEBBING", "summary": "Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles.  The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.", "consequence": "In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.", "remedy": "Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge.  The recall began November 12, 2019.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 19S37.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "transmission"], "recall_covered_share": 59.2, "park_warnings": 0, "ota_recalls": 0, "make": "Ford", "model": "Edge", "year": 2019, "fetched_at": "2026-09-04T11:24:07+00:00", "segment": "midsize-suv", "idx_vs_all": 2.33, "idx_vs_make": 1.8, "idx_vs_year": 2.14, "idx_vs_segment": 1.85, "early_idx": 0.48, "band": "far_more", "rank_in_year": 65, "n_in_year": 76, "peers_year": [{"make": "Nissan", "model": "Pathfinder", "per_year": 9.8, "idx_vs_all": 0.23, "complaints": 75, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 18.2, "idx_vs_all": 0.43, "complaints": 140, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 28.7, "idx_vs_all": 0.68, "complaints": 220, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 35.7, "idx_vs_all": 0.85, "complaints": 274, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 37.9, "idx_vs_all": 0.9, "complaints": 291, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 47.4, "idx_vs_all": 1.13, "complaints": 364, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 52.5, "idx_vs_all": 1.25, "complaints": 403, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 55.1, "idx_vs_all": 1.31, "complaints": 423, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 62.7, "idx_vs_all": 1.49, "complaints": 481, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 98.0, "idx_vs_all": 2.33, "complaints": 752, "self": true}, {"make": "Honda", "model": "Pilot", "per_year": 116.2, "idx_vs_all": 2.76, "complaints": 892, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 134.6, "idx_vs_all": 3.2, "complaints": 1033, "self": false}], "prev_year": {"year": 2018, "per_year": 92.2, "complaints": 800}, "next_year": {"year": 2020, "per_year": 46.7, "complaints": 312}, "investigations": [], "keywords": {"transmission": [{"term": "torque", "docs": 167, "ratio": 53.5}, {"term": "converter", "docs": 158, "ratio": 43.6}, {"term": "transmission", "docs": 272, "ratio": 8.4}, {"term": "shuddering", "docs": 45, "ratio": 28.7}, {"term": "jerking", "docs": 55, "ratio": 14.3}, {"term": "gears", "docs": 59, "ratio": 10.0}], "engine": [{"term": "coolant", "docs": 88, "ratio": 15.6}, {"term": "white smoke", "docs": 37, "ratio": 58.4}, {"term": "engine", "docs": 112, "ratio": 3.0}, {"term": "smoke exhaust", "docs": 26, "ratio": 63.5}, {"term": "egr", "docs": 22, "ratio": 99.3}, {"term": "intrusion", "docs": 26, "ratio": 16.0}], "hvac": [{"term": "transmission", "docs": 15, "ratio": 4.1}, {"term": "sunroof", "docs": 8, "ratio": 10.6}, {"term": "glass", "docs": 9, "ratio": 8.1}, {"term": "exploded", "docs": 7, "ratio": 12.3}, {"term": "panoramic", "docs": 4, "ratio": 24.6}, {"term": "moon roof", "docs": 3, "ratio": 63.8}]}, "changed": "2026-09-04"}, {"first_filed": "2020-07-01", "last_filed": "2026-08-31", "median_filing_delay_days": 18, "limited_data": false, "complaints": 312, "crashes": 12, "fires": 1, "injuries": 15, "deaths": 0, "severe": 13, "severe_share": 4.2, "injuries_per_100": 4.8, "per_year": 46.7, "age_years": 6.7, "by_group": [{"group": "transmission", "count": 163, "share": 52.2, "ratio": 4.49}, {"group": "engine", "count": 49, "share": 15.7, "ratio": 0.71}, {"group": "electrical", "count": 23, "share": 7.4, "ratio": 0.47}, {"group": "hvac", "count": 23, "share": 7.4, "ratio": 0.83}, {"group": "airbags", "count": 13, "share": 4.2, "ratio": 1.1}, {"group": "structure", "count": 13, "share": 4.2, "ratio": 0.46}, {"group": "adas", "count": 8, "share": 2.6, "ratio": 0.45}, {"group": "wheels", "count": 6, "share": 1.9, "ratio": 0.76}, {"group": "brakes", "count": 5, "share": 1.6, "ratio": 0.26}, {"group": "fuel", "count": 3, "share": 1.0, "ratio": 0.23}, {"group": "other", "count": 3, "share": 1.0, "ratio": 0.55}, {"group": "steering", "count": 2, "share": 0.6, "ratio": 0.09}, {"group": "exterior", "count": 1, "share": 0.3, "ratio": 0.19}], "top_group": "transmission", "by_filed_year": [{"year": 2020, "count": 7}, {"year": 2021, "count": 22}, {"year": 2022, "count": 12}, {"year": 2023, "count": 27}, {"year": 2024, "count": 58}, {"year": 2025, "count": 113}, {"year": 2026, "count": 73}], "early": 29, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 13, "share": 4.2}, {"key": "age_1_2", "count": 21, "share": 6.7}, {"key": "age_2_3", "count": 17, "share": 5.4}, {"key": "age_3_5", "count": 95, "share": 30.4}, {"key": "age_5p", "count": 166, "share": 53.2}], "median_age_months": 62, "recent_12m": 116, "prior_12m": 90, "recent_trend": "steady", "recalls": 4, "recall_list": [{"campaign": "25V442000", "make": "Ford", "model": "Edge", "year": 2020, "received": "2025-06-27", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX,  Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.", "consequence": "A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.", "remedy": "Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V011000", "make": "Ford", "model": "Edge", "year": 2020, "received": "2021-01-15", "component": "POWER TRAIN:DRIVELINE:DRIVESHAFT", "summary": "Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles.  An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.", "consequence": "If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.", "remedy": "Ford will notify owners, and dealers will check the rear drive unit lubricant level.  Axles found to have lubricant at the minimum level will be filled to the full level.  Axles found to be below the minimum lubricant fill level will be replaced, free of charge.  This recall began March 12, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 21S02.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V575000", "make": "Ford", "model": "Edge", "year": 2020, "received": "2020-09-23", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.  Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "Reduced rearward visibility can increase the risk of a crash.", "remedy": "Ford will notify owners, and dealers will replace the rearview camera, free of charge.  The recall began November 17, 2020.  Remedy became available on February 1, 2021.  Owner notification letters were mailed on February 1, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20C19.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V550000", "make": "Ford", "model": "Edge", "year": 2020, "received": "2020-09-10", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION", "summary": "Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles.  The start/stop accumulator endcap may have missing or loose bolts.", "consequence": "Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.  A transmission fluid leak in the presence of an ignition source may increase the risk of fire.", "remedy": "Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge.  The recall began September 23, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S49.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "transmission"], "recall_covered_share": 59.6, "park_warnings": 0, "ota_recalls": 0, "make": "Ford", "model": "Edge", "year": 2020, "fetched_at": "2026-09-04T11:24:09+00:00", "segment": "midsize-suv", "idx_vs_all": 1.11, "idx_vs_make": 0.86, "idx_vs_year": 1.24, "idx_vs_segment": 0.88, "early_idx": 0.51, "band": "typical", "rank_in_year": 62, "n_in_year": 82, "peers_year": [{"make": "Nissan", "model": "Pathfinder", "per_year": 7.8, "idx_vs_all": 0.19, "complaints": 52, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 10.9, "idx_vs_all": 0.26, "complaints": 73, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 13.9, "idx_vs_all": 0.33, "complaints": 93, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 20.1, "idx_vs_all": 0.48, "complaints": 134, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 30.9, "idx_vs_all": 0.73, "complaints": 206, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 33.4, "idx_vs_all": 0.79, "complaints": 223, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 34.9, "idx_vs_all": 0.83, "complaints": 233, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 46.7, "idx_vs_all": 1.11, "complaints": 312, "self": true}, {"make": "Toyota", "model": "Highlander", "per_year": 47.6, "idx_vs_all": 1.13, "complaints": 318, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 72.4, "idx_vs_all": 1.72, "complaints": 483, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 79.1, "idx_vs_all": 1.88, "complaints": 528, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 112.1, "idx_vs_all": 2.66, "complaints": 748, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 134.2, "idx_vs_all": 3.19, "complaints": 896, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 180.2, "idx_vs_all": 4.28, "complaints": 1203, "self": false}], "prev_year": {"year": 2019, "per_year": 98.0, "complaints": 752}, "next_year": {"year": 2021, "per_year": 18.9, "complaints": 107}, "investigations": [{"action": "RQ21002", "subject": "Rearview Camera FMVSS 111 Noncompliance", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "opened": "2021-08-03", "closed": null, "campaign": "", "summary": "On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced i", "years": [2020], "open": true}], "keywords": {"transmission": [{"term": "torque", "docs": 59, "ratio": 47.0}, {"term": "transmission", "docs": 106, "ratio": 8.1}, {"term": "converter", "docs": 55, "ratio": 37.8}, {"term": "shuddering", "docs": 23, "ratio": 36.4}, {"term": "jerking", "docs": 24, "ratio": 15.5}, {"term": "gears", "docs": 22, "ratio": 9.3}], "engine": [{"term": "coolant", "docs": 12, "ratio": 7.7}, {"term": "transmission", "docs": 16, "ratio": 4.1}, {"term": "engine", "docs": 23, "ratio": 2.2}, {"term": "shuddering", "docs": 5, "ratio": 26.4}, {"term": "jerks", "docs": 5, "ratio": 18.5}, {"term": "fluid", "docs": 6, "ratio": 9.4}], "electrical": [{"term": "camera", "docs": 15, "ratio": 16.5}, {"term": "rearview", "docs": 8, "ratio": 67.1}, {"term": "image", "docs": 7, "ratio": 54.5}, {"term": "distorted", "docs": 5, "ratio": 100.6}, {"term": "screen", "docs": 8, "ratio": 8.3}, {"term": "black", "docs": 6, "ratio": 16.1}]}, "changed": "2026-09-04"}, {"first_filed": "2021-06-04", "last_filed": "2026-08-31", "median_filing_delay_days": 22, "limited_data": false, "complaints": 107, "crashes": 3, "fires": 1, "injuries": 1, "deaths": 0, "severe": 4, "severe_share": 3.7, "injuries_per_100": 0.9, "per_year": 18.9, "age_years": 5.7, "by_group": [{"group": "transmission", "count": 31, "share": 29.0, "ratio": 2.49}, {"group": "electrical", "count": 29, "share": 27.1, "ratio": 1.72}, {"group": "engine", "count": 13, "share": 12.1, "ratio": 0.55}, {"group": "hvac", "count": 9, "share": 8.4, "ratio": 0.94}, {"group": "adas", "count": 6, "share": 5.6, "ratio": 0.98}, {"group": "structure", "count": 6, "share": 5.6, "ratio": 0.61}, {"group": "brakes", "count": 3, "share": 2.8, "ratio": 0.46}, {"group": "airbags", "count": 3, "share": 2.8, "ratio": 0.73}, {"group": "wheels", "count": 3, "share": 2.8, "ratio": 1.12}, {"group": "fuel", "count": 2, "share": 1.9, "ratio": 0.44}, {"group": "steering", "count": 1, "share": 0.9, "ratio": 0.14}, {"group": "exterior", "count": 1, "share": 0.9, "ratio": 0.58}], "top_group": "transmission", "by_filed_year": [{"year": 2021, "count": 3}, {"year": 2022, "count": 17}, {"year": 2023, "count": 11}, {"year": 2024, "count": 17}, {"year": 2025, "count": 32}, {"year": 2026, "count": 27}], "early": 20, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 6, "share": 5.6}, {"key": "age_1_2", "count": 16, "share": 15.0}, {"key": "age_2_3", "count": 16, "share": 15.0}, {"key": "age_3_5", "count": 53, "share": 49.5}, {"key": "age_5p", "count": 16, "share": 15.0}], "median_age_months": 47, "recent_12m": 43, "prior_12m": 21, "recent_trend": "rising", "recalls": 7, "recall_list": [{"campaign": "26V124000", "make": "Ford", "model": "Edge", "year": 2021, "received": "2026-03-03", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.", "consequence": "A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.", "remedy": "The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V315000", "make": "Ford", "model": "Edge", "year": 2021, "received": "2025-05-09", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.", "consequence": "A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V160000", "make": "Ford", "model": "Edge", "year": 2021, "received": "2025-03-14", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151.  A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.", "consequence": "A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the rearview camera software, free of charge.  Owner notification letters were mailed April 25, 2025.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 25S28.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V635000", "make": "Ford", "model": "Edge", "year": 2021, "received": "2024-08-23", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine.  The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.", "consequence": "A loss of drive power increases the risk of a crash.", "remedy": "Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S55.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V151000", "make": "Ford", "model": "Edge", "year": 2021, "received": "2022-03-11", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles.  A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.", "consequence": "A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.", "remedy": "The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.  Owner notification letters were mailed on April 29, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S14.", "park_it": 0, "park_outside": 0, "ota": 1}, {"campaign": "21V377000", "make": "Ford", "model": "Edge", "year": 2021, "received": "2021-05-24", "component": "SEAT BELTS:FRONT:RETRACTOR", "summary": "Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles.  The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, \"Occupant Crash Protection.\"", "consequence": "A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.", "remedy": "Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge.  Owner notification letters were mailed on June 15, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 21C13.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V011000", "make": "Ford", "model": "Edge", "year": 2021, "received": "2021-01-15", "component": "POWER TRAIN:DRIVELINE:DRIVESHAFT", "summary": "Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles.  An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.", "consequence": "If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.", "remedy": "Ford will notify owners, and dealers will check the rear drive unit lubricant level.  Axles found to have lubricant at the minimum level will be filled to the full level.  Axles found to be below the minimum lubricant fill level will be replaced, free of charge.  This recall began March 12, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 21S02.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "engine", "transmission"], "recall_covered_share": 71.0, "park_warnings": 0, "ota_recalls": 1, "make": "Ford", "model": "Edge", "year": 2021, "fetched_at": "2026-09-04T11:24:10+00:00", "segment": "midsize-suv", "idx_vs_all": 0.45, "idx_vs_make": 0.35, "idx_vs_year": 0.49, "idx_vs_segment": 0.36, "early_idx": 0.33, "band": "far_fewer", "rank_in_year": 40, "n_in_year": 85, "peers_year": [{"make": "Kia", "model": "Sorento", "per_year": 5.1, "idx_vs_all": 0.12, "complaints": 29, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 15.5, "idx_vs_all": 0.37, "complaints": 88, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 18.9, "idx_vs_all": 0.45, "complaints": 107, "self": true}, {"make": "Honda", "model": "Passport", "per_year": 24.5, "idx_vs_all": 0.58, "complaints": 139, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 32.6, "idx_vs_all": 0.77, "complaints": 185, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 35.1, "idx_vs_all": 0.83, "complaints": 199, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 52.2, "idx_vs_all": 1.24, "complaints": 296, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 62.4, "idx_vs_all": 1.48, "complaints": 354, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 74.0, "idx_vs_all": 1.76, "complaints": 420, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 74.7, "idx_vs_all": 1.78, "complaints": 424, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 75.6, "idx_vs_all": 1.8, "complaints": 429, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 84.3, "idx_vs_all": 2.0, "complaints": 478, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 91.0, "idx_vs_all": 2.16, "complaints": 516, "self": false}], "prev_year": {"year": 2020, "per_year": 46.7, "complaints": 312}, "next_year": {"year": 2022, "per_year": 27.6, "complaints": 129}, "investigations": [{"action": "EA23002", "subject": "Loss of Motive Power", "component": "ENGINE", "opened": "2023-09-29", "closed": "2024-10-31", "campaign": "24V635", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the “Nano” engine family.  If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in “Nano” engines, coordinated with NHTSA’s Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited “grinding burn” or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplier’s manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a va", "years": [2021, 2022], "open": false}], "keywords": {"transmission": [{"term": "transmission", "docs": 17, "ratio": 6.8}, {"term": "torque converter", "docs": 8, "ratio": 47.2}, {"term": "jerking", "docs": 7, "ratio": 23.7}, {"term": "shuddering", "docs": 4, "ratio": 33.3}, {"term": "accelerating", "docs": 6, "ratio": 9.2}, {"term": "rear differential", "docs": 3, "ratio": 47.7}], "electrical": [{"term": "prevention", "docs": 11, "ratio": 73.6}, {"term": "camera", "docs": 12, "ratio": 10.5}, {"term": "received notification", "docs": 10, "ratio": 8.0}, {"term": "rear-view", "docs": 4, "ratio": 87.4}, {"term": "amount recall", "docs": 8, "ratio": 7.0}, {"term": "exceeded reasonable", "docs": 8, "ratio": 6.9}], "engine": [{"term": "torque converter", "docs": 3, "ratio": 42.2}, {"term": "transmission", "docs": 4, "ratio": 3.8}, {"term": "local", "docs": 4, "ratio": 3.5}, {"term": "amount", "docs": 3, "ratio": 4.5}, {"term": "causing", "docs": 3, "ratio": 3.1}, {"term": "recall", "docs": 5, "ratio": 2.0}]}, "changed": "2026-09-04"}, {"first_filed": "2022-05-05", "last_filed": "2026-09-02", "median_filing_delay_days": 21, "limited_data": false, "complaints": 129, "crashes": 9, "fires": 0, "injuries": 15, "deaths": 0, "severe": 9, "severe_share": 7.0, "injuries_per_100": 11.6, "per_year": 27.6, "age_years": 4.7, "by_group": [{"group": "transmission", "count": 40, "share": 31.0, "ratio": 2.66}, {"group": "electrical", "count": 32, "share": 24.8, "ratio": 1.57}, {"group": "hvac", "count": 16, "share": 12.4, "ratio": 1.38}, {"group": "engine", "count": 12, "share": 9.3, "ratio": 0.42}, {"group": "structure", "count": 10, "share": 7.8, "ratio": 0.85}, {"group": "airbags", "count": 7, "share": 5.4, "ratio": 1.41}, {"group": "adas", "count": 7, "share": 5.4, "ratio": 0.94}, {"group": "fuel", "count": 2, "share": 1.6, "ratio": 0.37}, {"group": "brakes", "count": 1, "share": 0.8, "ratio": 0.13}, {"group": "wheels", "count": 1, "share": 0.8, "ratio": 0.32}, {"group": "exterior", "count": 1, "share": 0.8, "ratio": 0.51}], "top_group": "transmission", "by_filed_year": [{"year": 2022, "count": 15}, {"year": 2023, "count": 9}, {"year": 2024, "count": 11}, {"year": 2025, "count": 51}, {"year": 2026, "count": 43}], "early": 24, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 18, "share": 14.0}, {"key": "age_1_2", "count": 12, "share": 9.3}, {"key": "age_2_3", "count": 13, "share": 10.1}, {"key": "age_3_5", "count": 86, "share": 66.7}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 41, "recent_12m": 63, "prior_12m": 36, "recent_trend": "rising", "recalls": 5, "recall_list": [{"campaign": "26V124000", "make": "Ford", "model": "Edge", "year": 2022, "received": "2026-03-03", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.", "consequence": "A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.", "remedy": "The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V315000", "make": "Ford", "model": "Edge", "year": 2022, "received": "2025-05-09", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.", "consequence": "A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V160000", "make": "Ford", "model": "Edge", "year": 2022, "received": "2025-03-14", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151.  A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.", "consequence": "A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the rearview camera software, free of charge.  Owner notification letters were mailed April 25, 2025.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 25S28.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V635000", "make": "Ford", "model": "Edge", "year": 2022, "received": "2024-08-23", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine.  The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.", "consequence": "A loss of drive power increases the risk of a crash.", "remedy": "Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S55.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V151000", "make": "Ford", "model": "Edge", "year": 2022, "received": "2022-03-11", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles.  A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.", "consequence": "A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.", "remedy": "The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.  Owner notification letters were mailed on April 29, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S14.", "park_it": 0, "park_outside": 0, "ota": 1}], "recall_groups": ["electrical", "engine"], "recall_covered_share": 34.1, "park_warnings": 0, "ota_recalls": 1, "make": "Ford", "model": "Edge", "year": 2022, "fetched_at": "2026-09-04T11:24:12+00:00", "segment": "midsize-suv", "idx_vs_all": 0.66, "idx_vs_make": 0.51, "idx_vs_year": 0.71, "idx_vs_segment": 0.52, "early_idx": 0.32, "band": "fewer", "rank_in_year": 51, "n_in_year": 92, "peers_year": [{"make": "Dodge", "model": "Durango", "per_year": 12.0, "idx_vs_all": 0.29, "complaints": 56, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 12.4, "idx_vs_all": 0.29, "complaints": 58, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 20.3, "idx_vs_all": 0.48, "complaints": 95, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 27.6, "idx_vs_all": 0.66, "complaints": 129, "self": true}, {"make": "Nissan", "model": "Pathfinder", "per_year": 28.9, "idx_vs_all": 0.69, "complaints": 135, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 31.7, "idx_vs_all": 0.75, "complaints": 148, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 46.9, "idx_vs_all": 1.11, "complaints": 219, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 51.8, "idx_vs_all": 1.23, "complaints": 242, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 55.6, "idx_vs_all": 1.32, "complaints": 260, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 55.8, "idx_vs_all": 1.33, "complaints": 261, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 64.6, "idx_vs_all": 1.54, "complaints": 302, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 68.3, "idx_vs_all": 1.62, "complaints": 319, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 93.7, "idx_vs_all": 2.23, "complaints": 438, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 98.9, "idx_vs_all": 2.35, "complaints": 462, "self": false}], "prev_year": {"year": 2021, "per_year": 18.9, "complaints": 107}, "next_year": {"year": 2023, "per_year": 6.0, "complaints": 22}, "investigations": [{"action": "EA23002", "subject": "Loss of Motive Power", "component": "ENGINE", "opened": "2023-09-29", "closed": "2024-10-31", "campaign": "24V635", "summary": "On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the “Nano” engine family.  If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in “Nano” engines, coordinated with NHTSA’s Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited “grinding burn” or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplier’s manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a va", "years": [2021, 2022], "open": false}], "keywords": {"transmission": [{"term": "torque converter", "docs": 16, "ratio": 73.2}, {"term": "transmission", "docs": 29, "ratio": 9.0}, {"term": "jerking", "docs": 10, "ratio": 26.3}, {"term": "shuddering", "docs": 8, "ratio": 51.7}, {"term": "rebuild", "docs": 5, "ratio": 94.2}, {"term": "shifting", "docs": 7, "ratio": 7.7}], "electrical": [{"term": "notification prevention", "docs": 12, "ratio": 214.1}, {"term": "image", "docs": 11, "ratio": 61.5}, {"term": "camera", "docs": 17, "ratio": 13.5}, {"term": "rearview", "docs": 9, "ratio": 54.2}, {"term": "prevention recall", "docs": 6, "ratio": 135.6}, {"term": "received notification", "docs": 12, "ratio": 8.7}], "hvac": [{"term": "working", "docs": 4, "ratio": 5.6}, {"term": "others", "docs": 3, "ratio": 5.5}, {"term": "camera", "docs": 3, "ratio": 4.7}, {"term": "passenger", "docs": 3, "ratio": 3.7}, {"term": "available", "docs": 3, "ratio": 1.9}]}, "changed": "2026-09-04"}, {"first_filed": "2023-07-05", "last_filed": "2026-08-28", "median_filing_delay_days": 8, "limited_data": true, "complaints": 22, "crashes": 1, "fires": 0, "injuries": 1, "deaths": 0, "severe": 1, "severe_share": 4.5, "injuries_per_100": 4.5, "per_year": 6.0, "age_years": 3.7, "by_group": [{"group": "electrical", "count": 6, "share": 27.3, "ratio": 1.73}, {"group": "transmission", "count": 5, "share": 22.7, "ratio": 1.95}, {"group": "structure", "count": 3, "share": 13.6, "ratio": 1.48}, {"group": "engine", "count": 2, "share": 9.1, "ratio": 0.41}, {"group": "brakes", "count": 2, "share": 9.1, "ratio": 1.5}, {"group": "fuel", "count": 2, "share": 9.1, "ratio": 2.11}, {"group": "exterior", "count": 1, "share": 4.5, "ratio": 2.88}, {"group": "hvac", "count": 1, "share": 4.5, "ratio": 0.5}], "top_group": "electrical", "by_filed_year": [{"year": 2023, "count": 3}, {"year": 2024, "count": 6}, {"year": 2025, "count": 4}, {"year": 2026, "count": 9}], "early": 9, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 6, "share": 27.3}, {"key": "age_1_2", "count": 3, "share": 13.6}, {"key": "age_2_3", "count": 4, "share": 18.2}, {"key": "age_3_5", "count": 9, "share": 40.9}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 31, "recent_12m": 10, "prior_12m": 4, "recent_trend": null, "recalls": 4, "recall_list": [{"campaign": "26V124000", "make": "Ford", "model": "Edge", "year": 2023, "received": "2026-03-03", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.", "consequence": "A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.", "remedy": "The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V315000", "make": "Ford", "model": "Edge", "year": 2023, "received": "2025-05-09", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.", "consequence": "A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V596000", "make": "Ford", "model": "Edge", "year": 2023, "received": "2023-08-25", "component": "EXTERIOR LIGHTING:HEADLIGHTS", "summary": "Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles.  The front right headlight may be too bright or aimed incorrectly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"", "consequence": "A headlight that is too bright or aimed incorrectly may cause a glare to other road users, increasing the risk of a crash.", "remedy": "Dealers will inspect and replace the right headlight assembly as necessary, free of charge.  Owner notification letters were mailed October 9, 2023.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 23C26.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V198000", "make": "Ford", "model": "Edge", "year": 2023, "received": "2023-03-24", "component": "CHILD SEAT:VEHICLE TETHER ANCHOR", "summary": "Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles.  The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, \"Child Restraint Anchorage Systems.\"", "consequence": "A child that is not properly restrained during a crash can have an increased risk of injury.", "remedy": "Dealers will replace the left-side second-row seat back frame, free of charge.  Owner notification letters were mailed May 11, 2023.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 23C09.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "exterior", "other"], "recall_covered_share": 31.8, "park_warnings": 0, "ota_recalls": 0, "make": "Ford", "model": "Edge", "year": 2023, "fetched_at": "2026-09-04T11:24:13+00:00", "segment": "midsize-suv", "idx_vs_all": 0.14, "idx_vs_make": 0.11, "idx_vs_year": 0.14, "idx_vs_segment": 0.11, "early_idx": 0.11, "band": "far_fewer", "rank_in_year": 14, "n_in_year": 92, "peers_year": [{"make": "Ford", "model": "Edge", "per_year": 6.0, "idx_vs_all": 0.14, "complaints": 22, "self": true}, {"make": "Dodge", "model": "Durango", "per_year": 9.5, "idx_vs_all": 0.23, "complaints": 35, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 10.1, "idx_vs_all": 0.24, "complaints": 37, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 23.4, "idx_vs_all": 0.56, "complaints": 86, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 24.2, "idx_vs_all": 0.58, "complaints": 89, "self": false}, {"make": "Nissan", "model": "Pathfinder", "per_year": 28.0, "idx_vs_all": 0.67, "complaints": 103, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 29.1, "idx_vs_all": 0.69, "complaints": 107, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 37.3, "idx_vs_all": 0.89, "complaints": 137, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 42.5, "idx_vs_all": 1.01, "complaints": 156, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 50.4, "idx_vs_all": 1.2, "complaints": 185, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 55.5, "idx_vs_all": 1.32, "complaints": 204, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 76.8, "idx_vs_all": 1.83, "complaints": 282, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 107.8, "idx_vs_all": 2.56, "complaints": 396, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 153.0, "idx_vs_all": 3.64, "complaints": 562, "self": false}], "prev_year": {"year": 2022, "per_year": 27.6, "complaints": 129}, "next_year": {"year": 2024, "per_year": 15.7, "complaints": 42}, "investigations": [], "keywords": {}, "changed": "2026-09-04"}, {"first_filed": "2023-09-22", "last_filed": "2026-07-20", "median_filing_delay_days": 20, "limited_data": false, "complaints": 42, "crashes": 5, "fires": 0, "injuries": 5, "deaths": 0, "severe": 5, "severe_share": 11.9, "injuries_per_100": 11.9, "per_year": 15.7, "age_years": 2.7, "by_group": [{"group": "electrical", "count": 12, "share": 28.6, "ratio": 1.82}, {"group": "hvac", "count": 7, "share": 16.7, "ratio": 1.86}, {"group": "structure", "count": 6, "share": 14.3, "ratio": 1.56}, {"group": "transmission", "count": 5, "share": 11.9, "ratio": 1.02}, {"group": "airbags", "count": 3, "share": 7.1, "ratio": 1.86}, {"group": "other", "count": 3, "share": 7.1, "ratio": 3.92}, {"group": "engine", "count": 2, "share": 4.8, "ratio": 0.22}, {"group": "exterior", "count": 2, "share": 4.8, "ratio": 3.07}, {"group": "brakes", "count": 1, "share": 2.4, "ratio": 0.4}, {"group": "steering", "count": 1, "share": 2.4, "ratio": 0.37}], "top_group": "electrical", "by_filed_year": [{"year": 2023, "count": 1}, {"year": 2024, "count": 17}, {"year": 2025, "count": 13}, {"year": 2026, "count": 11}], "early": 31, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 24, "share": 57.1}, {"key": "age_1_2", "count": 10, "share": 23.8}, {"key": "age_2_3", "count": 8, "share": 19.0}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 11, "recent_12m": 16, "prior_12m": 12, "recent_trend": "rising", "recalls": 2, "recall_list": [{"campaign": "26V124000", "make": "Ford", "model": "Edge", "year": 2024, "received": "2026-03-03", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.", "consequence": "A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.", "remedy": "The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V315000", "make": "Ford", "model": "Edge", "year": 2024, "received": "2025-05-09", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.", "consequence": "A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical"], "recall_covered_share": 28.6, "park_warnings": 0, "ota_recalls": 0, "make": "Ford", "model": "Edge", "year": 2024, "fetched_at": "2026-09-04T11:24:14+00:00", "segment": "midsize-suv", "idx_vs_all": 0.37, "idx_vs_make": 0.29, "idx_vs_year": 0.41, "idx_vs_segment": 0.3, "early_idx": 0.44, "band": "far_fewer", "rank_in_year": 34, "n_in_year": 89, "peers_year": [{"make": "Dodge", "model": "Durango", "per_year": 4.9, "idx_vs_all": 0.12, "complaints": 13, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 6.0, "idx_vs_all": 0.14, "complaints": 16, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 7.1, "idx_vs_all": 0.17, "complaints": 19, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 15.7, "idx_vs_all": 0.37, "complaints": 42, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 15.7, "idx_vs_all": 0.37, "complaints": 42, "self": true}, {"make": "Kia", "model": "Sorento", "per_year": 17.2, "idx_vs_all": 0.41, "complaints": 46, "self": false}, {"make": "Nissan", "model": "Pathfinder", "per_year": 28.0, "idx_vs_all": 0.67, "complaints": 75, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 34.0, "idx_vs_all": 0.81, "complaints": 91, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 40.7, "idx_vs_all": 0.97, "complaints": 109, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 49.3, "idx_vs_all": 1.17, "complaints": 132, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 65.4, "idx_vs_all": 1.55, "complaints": 175, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 80.4, "idx_vs_all": 1.91, "complaints": 215, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 113.3, "idx_vs_all": 2.69, "complaints": 303, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 142.8, "idx_vs_all": 3.39, "complaints": 382, "self": false}], "prev_year": {"year": 2023, "per_year": 6.0, "complaints": 22}, "next_year": null, "investigations": [], "keywords": {"electrical": [{"term": "prevention", "docs": 5, "ratio": 80.8}, {"term": "image", "docs": 4, "ratio": 59.7}, {"term": "received", "docs": 7, "ratio": 7.9}, {"term": "displayed", "docs": 5, "ratio": 13.3}, {"term": "aware", "docs": 7, "ratio": 5.7}, {"term": "reversing", "docs": 3, "ratio": 37.8}]}, "changed": "2026-09-04"}]}