{"make": "Hyundai", "model": "Palisade", "segment": "midsize-suv", "canonical": "https://cars.insightarise.com/hyundai/palisade/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Hyundai", "model": "Palisade", "segment": "midsize-suv", "term_shares": {"stall": {"count": 182, "share": 8.0}}, "years": [{"year": 2020, "complaints": 528, "per_year": 79.1, "recalls": 5, "severe_share": 3.8, "idx_vs_all": 1.88, "early": 170, "early_closed": true, "early_idx": 2.99, "recent_12m": 131, "recent_trend": "rising", "top_group": "structure", "investigations": 1, "park_warnings": 1}, {"year": 2021, "complaints": 429, "per_year": 75.6, "recalls": 6, "severe_share": 1.9, "idx_vs_all": 1.8, "early": 112, "early_closed": true, "early_idx": 1.83, "recent_12m": 117, "recent_trend": "steady", "top_group": "airbags", "investigations": 2, "park_warnings": 1}, {"year": 2022, "complaints": 302, "per_year": 64.6, "recalls": 5, "severe_share": 2.3, "idx_vs_all": 1.54, "early": 106, "early_closed": true, "early_idx": 1.43, "recent_12m": 90, "recent_trend": "steady", "top_group": "airbags", "investigations": 2, "park_warnings": 1}, {"year": 2023, "complaints": 396, "per_year": 107.8, "recalls": 5, "severe_share": 1.5, "idx_vs_all": 2.56, "early": 227, "early_closed": true, "early_idx": 2.73, "recent_12m": 111, "recent_trend": "steady", "top_group": "brakes", "investigations": 2, "park_warnings": 1}, {"year": 2024, "complaints": 382, "per_year": 142.8, "recalls": 5, "severe_share": 4.7, "idx_vs_all": 3.39, "early": 298, "early_closed": true, "early_idx": 4.24, "recent_12m": 141, "recent_trend": "steady", "top_group": "brakes", "investigations": 0, "park_warnings": 1}, {"year": 2025, "complaints": 240, "per_year": 143.5, "recalls": 3, "severe_share": 3.3, "idx_vs_all": 3.41, "early": 240, "early_closed": false, "early_idx": null, "recent_12m": 166, "recent_trend": "rising", "top_group": "brakes", "investigations": 1, "park_warnings": 1}], "first_year": 2020, "last_year": 2025, "n_years": 6, "complaints": 2277, "recalls": 13, "recall_by_year": [{"year": 2019, "count": 1}, {"year": 2021, "count": 1}, {"year": 2022, "count": 3}, {"year": 2023, "count": 4}, {"year": 2024, "count": 1}, {"year": 2025, "count": 2}, {"year": 2026, "count": 1}], "park_warnings": 3, "ota_recalls": 0, "crashes": 55, "fires": 14, "injuries": 58, "deaths": 1, "severe": 67, "severe_share": 2.9, "top_group": "airbags", "by_group": [{"group": "airbags", "count": 431, "share": 18.9, "ratio": 4.96, "page": true, "by_year": [{"year": 2020, "count": 56, "share": 10.6}, {"year": 2021, "count": 109, "share": 25.4}, {"year": 2022, "count": 75, "share": 24.8}, {"year": 2023, "count": 72, "share": 18.2}, {"year": 2024, "count": 55, "share": 14.4}, {"year": 2025, "count": 64, "share": 26.7}], "recent_12m": 230, "prior_12m": 129, "recent_trend": "rising", "keywords": [{"term": "seat", "docs": 282, "ratio": 16.2}, {"term": "row", "docs": 143, "ratio": 58.2}, {"term": "belts", "docs": 135, "ratio": 58.6}, {"term": "buckle", "docs": 94, "ratio": 76.9}, {"term": "unlatched", "docs": 65, "ratio": 100.5}, {"term": "passenger", "docs": 105, "ratio": 4.8}]}, {"group": "brakes", "count": 398, "share": 17.5, "ratio": 2.88, "page": true, "by_year": [{"year": 2020, "count": 6, "share": 1.1}, {"year": 2021, "count": 9, "share": 2.1}, {"year": 2022, "count": 7, "share": 2.3}, {"year": 2023, "count": 76, "share": 19.2}, {"year": 2024, "count": 214, "share": 56.0}, {"year": 2025, "count": 86, "share": 35.8}], "recent_12m": 108, "prior_12m": 210, "recent_trend": "falling", "keywords": [{"term": "abs", "docs": 184, "ratio": 37.3}, {"term": "brakes", "docs": 223, "ratio": 8.8}, {"term": "uneven", "docs": 107, "ratio": 78.9}, {"term": "bumpy", "docs": 58, "ratio": 112.7}, {"term": "braking", "docs": 145, "ratio": 6.5}, {"term": "stopping", "docs": 79, "ratio": 15.1}]}, {"group": "structure", "count": 383, "share": 16.8, "ratio": 1.83, "page": true, "by_year": [{"year": 2020, "count": 146, "share": 27.7}, {"year": 2021, "count": 71, "share": 16.6}, {"year": 2022, "count": 60, "share": 19.9}, {"year": 2023, "count": 76, "share": 19.2}, {"year": 2024, "count": 18, "share": 4.7}, {"year": 2025, "count": 12, "share": 5.0}], "recent_12m": 35, "prior_12m": 36, "recent_trend": "steady", "keywords": [{"term": "windshield", "docs": 198, "ratio": 9.4}, {"term": "crack", "docs": 100, "ratio": 10.5}, {"term": "glass", "docs": 94, "ratio": 10.1}, {"term": "small", "docs": 75, "ratio": 9.4}, {"term": "sunroof", "docs": 67, "ratio": 10.6}, {"term": "hazy", "docs": 27, "ratio": 225.4}]}, {"group": "engine", "count": 305, "share": 13.4, "ratio": 0.6, "page": true, "by_year": [{"year": 2020, "count": 132, "share": 25.0}, {"year": 2021, "count": 56, "share": 13.1}, {"year": 2022, "count": 50, "share": 16.6}, {"year": 2023, "count": 36, "share": 9.1}, {"year": 2024, "count": 19, "share": 5.0}, {"year": 2025, "count": 12, "share": 5.0}], "recent_12m": 154, "prior_12m": 70, 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{"term": "child safety", "docs": 12, "ratio": 72.8}]}, {"group": "electrical", "count": 150, "share": 6.6, "ratio": 0.42, "page": true, "by_year": [{"year": 2020, "count": 33, "share": 6.2}, {"year": 2021, "count": 47, "share": 11.0}, {"year": 2022, "count": 21, "share": 7.0}, {"year": 2023, "count": 27, "share": 6.8}, {"year": 2024, "count": 11, "share": 2.9}, {"year": 2025, "count": 11, "share": 4.6}], "recent_12m": 45, "prior_12m": 24, "recent_trend": "rising", "keywords": [{"term": "child", "docs": 27, "ratio": 19.8}, {"term": "safety lock", "docs": 14, "ratio": 258.2}, {"term": "locks", "docs": 15, "ratio": 14.5}, {"term": "doors", "docs": 17, "ratio": 9.0}, {"term": "error blockage", "docs": 5, "ratio": 685.2}, {"term": "digital", "docs": 10, "ratio": 19.7}]}, {"group": "wheels", "count": 133, "share": 5.8, "ratio": 2.34, "page": true, "by_year": [{"year": 2020, "count": 55, "share": 10.4}, {"year": 2021, "count": 25, "share": 5.8}, {"year": 2022, "count": 16, "share": 5.3}, 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47, "share": 11.0}, {"year": 2022, "count": 21, "share": 7.0}, {"year": 2023, "count": 27, "share": 6.8}, {"year": 2024, "count": 11, "share": 2.9}, {"year": 2025, "count": 11, "share": 4.6}], "recent_12m": 45, "prior_12m": 24, "recent_trend": "rising", "keywords": [{"term": "child", "docs": 27, "ratio": 19.8}, {"term": "safety lock", "docs": 14, "ratio": 258.2}, {"term": "locks", "docs": 15, "ratio": 14.5}, {"term": "doors", "docs": 17, "ratio": 9.0}, {"term": "error blockage", "docs": 5, "ratio": 685.2}, {"term": "digital", "docs": 10, "ratio": 19.7}]}, {"group": "wheels", "count": 133, "share": 5.8, "ratio": 2.34, "page": true, "by_year": [{"year": 2020, "count": 55, "share": 10.4}, {"year": 2021, "count": 25, "share": 5.8}, {"year": 2022, "count": 16, "share": 5.3}, {"year": 2023, "count": 22, "share": 5.6}, {"year": 2024, "count": 8, "share": 2.1}, {"year": 2025, "count": 7, "share": 2.9}], "recent_12m": 36, "prior_12m": 61, "recent_trend": "falling", "keywords": [{"term": 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3, "ratio": 258.2}]}, {"group": "other", "count": 75, "share": 3.3, "ratio": 1.82, "page": false, "by_year": [{"year": 2020, "count": 17, "share": 3.2}, {"year": 2021, "count": 19, "share": 4.4}, {"year": 2022, "count": 18, "share": 6.0}, {"year": 2023, "count": 6, "share": 1.5}, {"year": 2024, "count": 8, "share": 2.1}, {"year": 2025, "count": 7, "share": 2.9}], "recent_12m": 24, "prior_12m": 4, "recent_trend": "rising", "keywords": [{"term": "trailer hitches", "docs": 32, "ratio": 573.7}, {"term": "notification trailer", "docs": 28, "ratio": 663.2}, {"term": "hitches recall", "docs": 27, "ratio": 700.0}, {"term": "distribution disconnect", "docs": 30, "ratio": 25.2}, {"term": "exceeded reasonable", "docs": 30, "ratio": 10.0}, {"term": "reasonable amount", "docs": 30, "ratio": 10.0}]}, {"group": "adas", "count": 57, "share": 2.5, "ratio": 0.44, "page": true, "by_year": [{"year": 2020, "count": 8, "share": 1.5}, {"year": 2021, "count": 13, "share": 3.0}, {"year": 2022, "count": 8, 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"ratio": 7.1}, {"term": "alignment", "docs": 9, "ratio": 31.1}, {"term": "pulls right", "docs": 5, "ratio": 263.5}, {"term": "pulling right", "docs": 4, "ratio": 190.3}, {"term": "corrected", "docs": 4, "ratio": 15.9}]}, {"group": "exterior", "count": 11, "share": 0.5, "ratio": 0.31, "page": false, "by_year": [{"year": 2020, "count": 0, "share": 0.0}, {"year": 2021, "count": 2, "share": 0.5}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 2, "share": 0.5}, {"year": 2024, "count": 6, "share": 1.6}, {"year": 2025, "count": 1, "share": 0.4}], "recent_12m": 1, "prior_12m": 5, "recent_trend": null, "keywords": [{"term": "headlights", "docs": 10, "ratio": 93.8}, {"term": "triangular", "docs": 3, "ratio": 2802.9}, {"term": "low beam", "docs": 4, "ratio": 242.2}, {"term": "night", "docs": 6, "ratio": 28.1}, {"term": "curve", "docs": 3, "ratio": 63.7}, {"term": "believe", "docs": 4, "ratio": 10.8}]}, {"group": "fuel", "count": 8, "share": 0.4, "ratio": 0.08, "page": false, "by_year": [{"year": 2020, "count": 2, "share": 0.4}, {"year": 2021, "count": 1, "share": 0.2}, {"year": 2022, "count": 2, "share": 0.7}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 3, "share": 1.2}], "recent_12m": 7, "prior_12m": 1, "recent_trend": null, "keywords": [{"term": "fuel", "docs": 6, "ratio": 12.8}, {"term": "injectors", "docs": 3, "ratio": 62.0}, {"term": "due", "docs": 3, "ratio": 4.0}]}], "worst_year": 2025, "best_year": 2022, "years_high": [], "years_low": [], "avg_per_year": 102.2, "idx_vs_all": 2.43, "idx_vs_segment": 1.93, "band": "far_more", "trend": {"label": "worsening", "pct": 45.0, "from_years": [2020, 2021], "to_years": [2023, 2024], "from_idx": 2.41, "to_idx": 3.49, "from_early": 141, "to_early": 262}, "filed_by_year": [{"year": 2019, "count": 14}, {"year": 2020, "count": 118}, {"year": 2021, "count": 114}, {"year": 2022, "count": 162}, {"year": 2023, "count": 264}, {"year": 2024, "count": 396}, {"year": 2025, "count": 697}, {"year": 2026, "count": 512}], "recent_12m": 756, "prior_12m": 609, "recent_trend": "steady", "recent_pct": 24.0, "age_buckets": [{"key": "age_0_1", "count": 756, "share": 33.2}, {"key": "age_1_2", "count": 497, "share": 21.8}, {"key": "age_2_3", "count": 303, "share": 13.3}, {"key": "age_3_5", "count": 484, "share": 21.3}, {"key": "age_5p", "count": 237, "share": 10.4}], "median_age_months": 20, "keywords": [{"term": "row", "docs": 200, "ratio": 15.4}, {"term": "seat", "docs": 364, "ratio": 4.0}, {"term": "abs", "docs": 199, "ratio": 7.1}, {"term": "belts", "docs": 147, "ratio": 12.1}, {"term": "uneven", "docs": 120, "ratio": 15.5}, {"term": "buckle", "docs": 96, "ratio": 14.9}, {"term": "bumpy", "docs": 69, "ratio": 23.4}, {"term": "shocks", "docs": 72, "ratio": 17.2}], "investigations": [{"action": "AQ26001", "subject": "NU Car rental of vehicles with open recalls", "component": "NONE", "opened": "2026-06-09", "closed": null, "campaign": "", "summary": "NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at least two vehicles to consumers without having performed required recall repairs. The Vehicle Owner Questionnaires (VOQ) related to this investigation can be found on nhtsa.gov by searching for ID number 11730449 and 11504655. Accordingly, we are opening this audit query to seek additional information concerning this issue.", "years": [2025], "open": true}, {"action": "PE24021", "subject": "Inadvertent Seat Belt Unlatch", "component": "SEAT BELTS", "opened": "2024-08-07", "closed": "2025-12-12", "campaign": "25V607", "summary": "On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but wil", "years": [2020, 2021, 2022, 2023], "open": false}, {"action": "RQ22005", "subject": "Windshield Wiper Failure", "component": "VISIBILITY/WIPER", "opened": "2022-12-02", "closed": "2023-05-26", "campaign": "23V180000", "summary": "On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the w", "years": [2021, 2022, 2023], "open": false}], "segment_rank": 14, "segment_n": 14, "peers": [{"make": "Dodge", "model": "Durango", "avg_per_year": 15.2, "idx_vs_all": 0.36, "top_group": "exterior", "complaints": 752, "recalls": 18, "trend": "improving", "recent_trend": "steady", "rank": 1, "self": false}, {"make": "Honda", "model": "Passport", "avg_per_year": 17.6, "idx_vs_all": 0.42, "top_group": "engine", "complaints": 652, "recalls": 16, "trend": "improving", "recent_trend": "rising", "rank": 2, "self": false}, {"make": "Nissan", "model": "Pathfinder", "avg_per_year": 20.1, "idx_vs_all": 0.48, "top_group": "engine", "complaints": 566, "recalls": 12, "trend": "worsening", "recent_trend": "rising", "rank": 3, "self": false}, {"make": "Kia", "model": "Sorento", "avg_per_year": 36.2, "idx_vs_all": 0.86, "top_group": "engine", "complaints": 1382, "recalls": 17, "trend": "stable", "recent_trend": "rising", "rank": 4, "self": false}, {"make": "Ford", "model": "Edge", "avg_per_year": 43.6, "idx_vs_all": 1.04, "top_group": "engine", "complaints": 2164, "recalls": 20, "trend": "improving", "recent_trend": "steady", "rank": 5, "self": false}, {"make": "Chevrolet", "model": "Traverse", "avg_per_year": 43.8, "idx_vs_all": 1.04, "top_group": "transmission", "complaints": 1657, "recalls": 13, "trend": "stable", "recent_trend": "steady", "rank": 6, "self": false}, {"make": "Toyota", "model": "Highlander", "avg_per_year": 44.5, "idx_vs_all": 1.06, "top_group": "transmission", "complaints": 2062, "recalls": 21, "trend": "improving", "recent_trend": "rising", "rank": 7, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "avg_per_year": 58.3, "idx_vs_all": 1.38, "top_group": "engine", "complaints": 1968, "recalls": 26, "trend": "worsening", "recent_trend": "rising", "rank": 8, "self": false}, {"make": "Ford", "model": "Explorer", "avg_per_year": 65.6, "idx_vs_all": 1.56, "top_group": "transmission", "complaints": 3122, "recalls": 70, "trend": "improving", "recent_trend": "steady", "rank": 9, "self": false}, {"make": "Honda", "model": "Pilot", "avg_per_year": 67.4, "idx_vs_all": 1.6, "top_group": "engine", "complaints": 2824, "recalls": 26, "trend": "stable", "recent_trend": "steady", "rank": 10, "self": false}, {"make": "Kia", "model": "Telluride", "avg_per_year": 73.6, "idx_vs_all": 1.75, "top_group": "structure", "complaints": 1945, "recalls": 17, "trend": "improving", "recent_trend": "rising", "rank": 11, "self": false}, {"make": "Subaru", "model": "Outback", "avg_per_year": 77.0, "idx_vs_all": 1.83, "top_group": "structure", "complaints": 3749, "recalls": 15, "trend": "improving", "recent_trend": "steady", "rank": 12, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "avg_per_year": 85.9, "idx_vs_all": 2.04, "top_group": "electrical", "complaints": 3335, "recalls": 49, "trend": "worsening", "recent_trend": "rising", "rank": 13, "self": false}, {"make": "Hyundai", "model": "Palisade", "avg_per_year": 102.2, "idx_vs_all": 2.43, "top_group": "airbags", "complaints": 2277, "recalls": 13, "trend": "worsening", "recent_trend": "steady", "rank": 14, "self": true}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2019-08-18", "last_filed": "2026-08-25", "median_filing_delay_days": 15, "limited_data": false, "complaints": 528, "crashes": 13, "fires": 7, "injuries": 16, "deaths": 0, "severe": 20, "severe_share": 3.8, "injuries_per_100": 3.0, "per_year": 79.1, "age_years": 6.7, "by_group": [{"group": "structure", "count": 146, "share": 27.7, "ratio": 3.02}, {"group": "engine", "count": 132, "share": 25.0, "ratio": 1.13}, {"group": "airbags", "count": 56, "share": 10.6, "ratio": 2.78}, {"group": "wheels", "count": 55, "share": 10.4, "ratio": 4.17}, {"group": "hvac", "count": 49, "share": 9.3, "ratio": 1.04}, {"group": "electrical", "count": 33, "share": 6.2, "ratio": 0.39}, {"group": "other", "count": 17, "share": 3.2, "ratio": 1.77}, {"group": "transmission", "count": 13, "share": 2.5, "ratio": 0.21}, {"group": "steering", "count": 11, "share": 2.1, "ratio": 0.32}, {"group": "adas", "count": 8, "share": 1.5, "ratio": 0.26}, {"group": "brakes", "count": 6, "share": 1.1, "ratio": 0.18}, {"group": "fuel", "count": 2, "share": 0.4, "ratio": 0.09}], "top_group": "structure", "by_filed_year": [{"year": 2019, "count": 14}, {"year": 2020, "count": 102}, {"year": 2021, "count": 54}, {"year": 2022, "count": 43}, {"year": 2023, "count": 56}, {"year": 2024, "count": 50}, {"year": 2025, "count": 119}, {"year": 2026, "count": 90}], "early": 170, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 134, "share": 25.4}, {"key": "age_1_2", "count": 52, "share": 9.8}, {"key": "age_2_3", "count": 43, "share": 8.1}, {"key": "age_3_5", "count": 126, "share": 23.9}, {"key": "age_5p", "count": 173, "share": 32.8}], "median_age_months": 43, "recent_12m": 131, "prior_12m": 95, "recent_trend": "rising", "recalls": 5, "recall_list": [{"campaign": "26V034000", "make": "Hyundai", "model": "Palisade", "year": 2020, "received": "2026-01-23", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Improper side curtain air bag deployment increases the risk of injury during a crash.", "remedy": "Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V607000", "make": "Hyundai", "model": "Palisade", "year": 2020, "received": "2025-09-12", "component": "SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.", "consequence": "Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.", "remedy": "Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283.  Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V633000", "make": "Hyundai", "model": "Palisade", "year": 2020, "received": "2022-08-18", "component": "TRAILER HITCHES", "summary": "Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership.  Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.", "consequence": "A fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will install a new fuse and wire extension kit, as necessary, free of charge.  Owner notification letters were mailed May 18, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 235.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "22V627000", "make": "Hyundai", "model": "Palisade", "year": 2020, "received": "2022-08-15", "component": "VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles.  The windshield wiper motor may become inoperative, causing the wipers to fail.", "consequence": "Windshield wiper failure can reduce visibility, increasing the risk of a crash.", "remedy": "Dealers will replace the driver-side windshield wiper arm, free of charge.  Owner notification letters were mailed December 13, 2022.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 233.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V802000", "make": "Hyundai", "model": "Palisade", "year": 2020, "received": "2019-11-07", "component": "AIR BAGS:SIDE/WINDOW", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles.  The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.", "consequence": "Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.", "remedy": "Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge.  The recall began December 20, 2019.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 186.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "other", "structure"], "recall_covered_share": 41.5, "park_warnings": 1, "ota_recalls": 0, "make": "Hyundai", "model": "Palisade", "year": 2020, "fetched_at": "2026-09-04T11:21:56+00:00", "segment": "midsize-suv", "idx_vs_all": 1.88, "idx_vs_make": 1.42, "idx_vs_year": 2.09, "idx_vs_segment": 1.49, "early_idx": 2.99, "band": "more", "rank_in_year": 72, "n_in_year": 82, "peers_year": [{"make": "Nissan", "model": "Pathfinder", "per_year": 7.8, "idx_vs_all": 0.19, "complaints": 52, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 10.9, "idx_vs_all": 0.26, "complaints": 73, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 13.9, "idx_vs_all": 0.33, "complaints": 93, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 20.1, "idx_vs_all": 0.48, "complaints": 134, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 30.9, "idx_vs_all": 0.73, "complaints": 206, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 33.4, "idx_vs_all": 0.79, "complaints": 223, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 34.9, "idx_vs_all": 0.83, "complaints": 233, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 46.7, "idx_vs_all": 1.11, "complaints": 312, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 47.6, "idx_vs_all": 1.13, "complaints": 318, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 72.4, "idx_vs_all": 1.72, "complaints": 483, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 79.1, "idx_vs_all": 1.88, "complaints": 528, "self": true}, {"make": "Kia", "model": "Telluride", "per_year": 112.1, "idx_vs_all": 2.66, "complaints": 748, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 134.2, "idx_vs_all": 3.19, "complaints": 896, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 180.2, "idx_vs_all": 4.28, "complaints": 1203, "self": false}], "prev_year": null, "next_year": {"year": 2021, "per_year": 75.6, "complaints": 429}, "investigations": [{"action": "PE24021", "subject": "Inadvertent Seat Belt Unlatch", "component": "SEAT BELTS", "opened": "2024-08-07", "closed": "2025-12-12", "campaign": "25V607", "summary": "On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but wil", "years": [2020, 2021, 2022, 2023], "open": false}], "keywords": {"structure": [{"term": "windshield", "docs": 104, "ratio": 13.0}, {"term": "crack", "docs": 61, "ratio": 16.8}, {"term": "small", "docs": 46, "ratio": 15.1}, {"term": "pebble", "docs": 26, "ratio": 85.4}, {"term": "rock", "docs": 23, "ratio": 17.0}, {"term": "chip", "docs": 18, "ratio": 22.9}], "engine": [{"term": "oil", "docs": 97, "ratio": 13.0}, {"term": "consumption", "docs": 55, "ratio": 48.0}, {"term": "engine", "docs": 102, "ratio": 3.7}, {"term": "consuming", "docs": 20, "ratio": 56.8}, {"term": "excessive", "docs": 26, "ratio": 16.9}, {"term": "burning", "docs": 25, "ratio": 17.7}], "airbags": [{"term": "seat", "docs": 32, "ratio": 14.1}, {"term": "unlatched", "docs": 11, "ratio": 130.8}, {"term": "row", "docs": 14, "ratio": 43.9}, {"term": "buckle", "docs": 12, "ratio": 75.6}, {"term": "belts", "docs": 13, "ratio": 43.4}, {"term": "chairs", "docs": 4, "ratio": 446.8}]}, "changed": "2026-09-04"}, {"first_filed": "2020-08-05", "last_filed": "2026-09-01", "median_filing_delay_days": 10, "limited_data": false, "complaints": 429, "crashes": 8, "fires": 1, "injuries": 19, "deaths": 0, "severe": 8, "severe_share": 1.9, "injuries_per_100": 4.4, "per_year": 75.6, "age_years": 5.7, "by_group": [{"group": "airbags", "count": 109, "share": 25.4, "ratio": 6.65}, {"group": "structure", "count": 71, "share": 16.6, "ratio": 1.81}, {"group": "engine", "count": 56, "share": 13.1, "ratio": 0.59}, {"group": "hvac", "count": 53, "share": 12.4, "ratio": 1.38}, {"group": "electrical", "count": 47, "share": 11.0, "ratio": 0.7}, {"group": "wheels", "count": 25, "share": 5.8, "ratio": 2.33}, {"group": "other", "count": 19, "share": 4.4, "ratio": 2.43}, {"group": "transmission", "count": 15, "share": 3.5, "ratio": 0.3}, {"group": "adas", "count": 13, "share": 3.0, "ratio": 0.52}, {"group": "brakes", "count": 9, "share": 2.1, "ratio": 0.35}, {"group": "steering", "count": 9, "share": 2.1, "ratio": 0.32}, {"group": "exterior", "count": 2, "share": 0.5, "ratio": 0.32}, {"group": "fuel", "count": 1, "share": 0.2, "ratio": 0.05}], "top_group": "airbags", "by_filed_year": [{"year": 2020, "count": 16}, {"year": 2021, "count": 57}, {"year": 2022, "count": 39}, {"year": 2023, "count": 52}, {"year": 2024, "count": 63}, {"year": 2025, "count": 118}, {"year": 2026, "count": 84}], "early": 112, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 93, "share": 21.7}, {"key": "age_1_2", "count": 48, "share": 11.2}, {"key": "age_2_3", "count": 48, "share": 11.2}, {"key": "age_3_5", "count": 176, "share": 41.0}, {"key": "age_5p", "count": 64, "share": 14.9}], "median_age_months": 40, "recent_12m": 117, "prior_12m": 107, "recent_trend": "steady", "recalls": 6, "recall_list": [{"campaign": "26V034000", "make": "Hyundai", "model": "Palisade", "year": 2021, "received": "2026-01-23", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Improper side curtain air bag deployment increases the risk of injury during a crash.", "remedy": "Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V607000", "make": "Hyundai", "model": "Palisade", "year": 2021, "received": "2025-09-12", "component": "SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.", "consequence": "Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.", "remedy": "Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283.  Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V180000", "make": "Hyundai", "model": "Palisade", "year": 2021, "received": "2023-03-17", "component": "VISIBILITY/WIPER", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles.  The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.", "consequence": "Windshield wiper failure can reduce visibility, increasing the risk of a crash.", "remedy": "Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 243.  This recall is an expansion of recall number 22V-627.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V633000", "make": "Hyundai", "model": "Palisade", "year": 2021, "received": "2022-08-18", "component": "TRAILER HITCHES", "summary": "Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership.  Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.", "consequence": "A fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will install a new fuse and wire extension kit, as necessary, free of charge.  Owner notification letters were mailed May 18, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 235.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "22V627000", "make": "Hyundai", "model": "Palisade", "year": 2021, "received": "2022-08-15", "component": "VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles.  The windshield wiper motor may become inoperative, causing the wipers to fail.", "consequence": "Windshield wiper failure can reduce visibility, increasing the risk of a crash.", "remedy": "Dealers will replace the driver-side windshield wiper arm, free of charge.  Owner notification letters were mailed December 13, 2022.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 233.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V840000", "make": "Hyundai", "model": "Palisade", "year": 2021, "received": "2021-10-27", "component": "SERVICE BRAKES, HYDRAULIC:FLUID", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles.  The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.", "consequence": "Reduced braking performance can extend the distance required to stop the vehicle, increasing the risk of a crash.", "remedy": "Dealers will replace the brake master cylinder, and flush the brake fluid, free of charge.  Owner notification letters were mailed on December 24, 2021.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 212.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "brakes", "other", "structure"], "recall_covered_share": 48.5, "park_warnings": 1, "ota_recalls": 0, "make": "Hyundai", "model": "Palisade", "year": 2021, "fetched_at": "2026-09-04T11:21:59+00:00", "segment": "midsize-suv", "idx_vs_all": 1.8, "idx_vs_make": 1.36, "idx_vs_year": 1.98, "idx_vs_segment": 1.42, "early_idx": 1.83, "band": "more", "rank_in_year": 74, "n_in_year": 85, "peers_year": [{"make": "Kia", "model": "Sorento", "per_year": 5.1, "idx_vs_all": 0.12, "complaints": 29, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 15.5, "idx_vs_all": 0.37, "complaints": 88, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 18.9, "idx_vs_all": 0.45, "complaints": 107, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 24.5, "idx_vs_all": 0.58, "complaints": 139, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 32.6, "idx_vs_all": 0.77, "complaints": 185, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 35.1, "idx_vs_all": 0.83, "complaints": 199, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 52.2, "idx_vs_all": 1.24, "complaints": 296, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 62.4, "idx_vs_all": 1.48, "complaints": 354, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 74.0, "idx_vs_all": 1.76, "complaints": 420, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 74.7, "idx_vs_all": 1.78, "complaints": 424, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 75.6, "idx_vs_all": 1.8, "complaints": 429, "self": true}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 84.3, "idx_vs_all": 2.0, "complaints": 478, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 91.0, "idx_vs_all": 2.16, "complaints": 516, "self": false}], "prev_year": {"year": 2020, "per_year": 79.1, "complaints": 528}, "next_year": {"year": 2022, "per_year": 64.6, "complaints": 302}, "investigations": [{"action": "PE24021", "subject": "Inadvertent Seat Belt Unlatch", "component": "SEAT BELTS", "opened": "2024-08-07", "closed": "2025-12-12", "campaign": "25V607", "summary": "On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but wil", "years": [2020, 2021, 2022, 2023], "open": false}, {"action": "RQ22005", "subject": "Windshield Wiper Failure", "component": "VISIBILITY/WIPER", "opened": "2022-12-02", "closed": "2023-05-26", "campaign": "23V180000", "summary": "On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the w", "years": [2021, 2022, 2023], "open": false}], "keywords": {"airbags": [{"term": "seat", "docs": 82, "ratio": 18.6}, {"term": "row", "docs": 52, "ratio": 83.7}, {"term": "belt", "docs": 47, "ratio": 31.8}, {"term": "buckle", "docs": 29, "ratio": 93.8}, {"term": "unlatched", "docs": 18, "ratio": 110.0}, {"term": "passenger", "docs": 37, "ratio": 6.7}], "structure": [{"term": "windshield", "docs": 42, "ratio": 10.8}, {"term": "glass", "docs": 21, "ratio": 12.2}, {"term": "crack", "docs": 20, "ratio": 11.3}, {"term": "sunroof", "docs": 17, "ratio": 14.5}, {"term": "pebble", "docs": 10, "ratio": 67.6}, {"term": "rock", "docs": 12, "ratio": 18.3}], "engine": [{"term": "oil", "docs": 37, "ratio": 11.7}, {"term": "consumption", "docs": 21, "ratio": 43.2}, {"term": "engine", "docs": 45, "ratio": 3.8}, {"term": "quarts", "docs": 10, "ratio": 52.5}, {"term": "excessive", "docs": 13, "ratio": 19.9}, {"term": "burning", "docs": 10, "ratio": 16.7}]}, "changed": "2026-09-04"}, {"first_filed": "2021-09-26", "last_filed": "2026-08-19", "median_filing_delay_days": 8, "limited_data": false, "complaints": 302, "crashes": 5, "fires": 2, "injuries": 7, "deaths": 0, "severe": 7, "severe_share": 2.3, "injuries_per_100": 2.3, "per_year": 64.6, "age_years": 4.7, "by_group": [{"group": "airbags", "count": 75, "share": 24.8, "ratio": 6.49}, {"group": "structure", "count": 60, "share": 19.9, "ratio": 2.17}, {"group": "engine", "count": 50, "share": 16.6, "ratio": 0.75}, {"group": "hvac", "count": 28, "share": 9.3, "ratio": 1.04}, {"group": "electrical", "count": 21, "share": 7.0, "ratio": 0.44}, {"group": "other", "count": 18, "share": 6.0, "ratio": 3.32}, {"group": "wheels", "count": 16, "share": 5.3, "ratio": 2.13}, {"group": "steering", "count": 10, "share": 3.3, "ratio": 0.51}, {"group": "adas", "count": 8, "share": 2.6, "ratio": 0.45}, {"group": "transmission", "count": 7, "share": 2.3, "ratio": 0.2}, {"group": "brakes", "count": 7, "share": 2.3, "ratio": 0.38}, {"group": "fuel", "count": 2, "share": 0.7, "ratio": 0.16}], "top_group": "airbags", "by_filed_year": [{"year": 2021, "count": 3}, {"year": 2022, "count": 41}, {"year": 2023, "count": 62}, {"year": 2024, "count": 53}, {"year": 2025, "count": 72}, {"year": 2026, "count": 71}], "early": 106, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 64, "share": 21.2}, {"key": "age_1_2", "count": 56, "share": 18.5}, {"key": "age_2_3", "count": 54, "share": 17.9}, {"key": "age_3_5", "count": 128, "share": 42.4}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 30, "recent_12m": 90, "prior_12m": 70, "recent_trend": "steady", "recalls": 5, "recall_list": [{"campaign": "26V034000", "make": "Hyundai", "model": "Palisade", "year": 2022, "received": "2026-01-23", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Improper side curtain air bag deployment increases the risk of injury during a crash.", "remedy": "Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V607000", "make": "Hyundai", "model": "Palisade", "year": 2022, "received": "2025-09-12", "component": "SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.", "consequence": "Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.", "remedy": "Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283.  Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V180000", "make": "Hyundai", "model": "Palisade", "year": 2022, "received": "2023-03-17", "component": "VISIBILITY/WIPER", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles.  The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.", "consequence": "Windshield wiper failure can reduce visibility, increasing the risk of a crash.", "remedy": "Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 243.  This recall is an expansion of recall number 22V-627.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V633000", "make": "Hyundai", "model": "Palisade", "year": 2022, "received": "2022-08-18", "component": "TRAILER HITCHES", "summary": "Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership.  Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.", "consequence": "A fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will install a new fuse and wire extension kit, as necessary, free of charge.  Owner notification letters were mailed May 18, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 235.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "22V353000", "make": "Hyundai", "model": "Palisade", "year": 2022, "received": "2022-05-18", "component": "ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles.  The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.", "consequence": "A disabled display screen will not show critical information, such as the meters, gauges, and warning lights, which can increase the risk of a crash.", "remedy": "Dealers will replace the instrument cluster assembly, free of charge.  Owner notification letters were mailed July 15, 2022.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 230.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "other", "structure"], "recall_covered_share": 57.6, "park_warnings": 1, "ota_recalls": 0, "make": "Hyundai", "model": "Palisade", "year": 2022, "fetched_at": "2026-09-04T11:22:01+00:00", "segment": "midsize-suv", "idx_vs_all": 1.54, "idx_vs_make": 1.16, "idx_vs_year": 1.65, "idx_vs_segment": 1.22, "early_idx": 1.43, "band": "more", "rank_in_year": 74, "n_in_year": 92, "peers_year": [{"make": "Dodge", "model": "Durango", "per_year": 12.0, "idx_vs_all": 0.29, "complaints": 56, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 12.4, "idx_vs_all": 0.29, "complaints": 58, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 20.3, "idx_vs_all": 0.48, "complaints": 95, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 27.6, "idx_vs_all": 0.66, "complaints": 129, "self": false}, {"make": "Nissan", "model": "Pathfinder", "per_year": 28.9, "idx_vs_all": 0.69, "complaints": 135, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 31.7, "idx_vs_all": 0.75, "complaints": 148, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 46.9, "idx_vs_all": 1.11, "complaints": 219, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 51.8, "idx_vs_all": 1.23, "complaints": 242, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 55.6, "idx_vs_all": 1.32, "complaints": 260, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 55.8, "idx_vs_all": 1.33, "complaints": 261, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 64.6, "idx_vs_all": 1.54, "complaints": 302, "self": true}, {"make": "Kia", "model": "Telluride", "per_year": 68.3, "idx_vs_all": 1.62, "complaints": 319, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 93.7, "idx_vs_all": 2.23, "complaints": 438, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 98.9, "idx_vs_all": 2.35, "complaints": 462, "self": false}], "prev_year": {"year": 2021, "per_year": 75.6, "complaints": 429}, "next_year": {"year": 2023, "per_year": 107.8, "complaints": 396}, "investigations": [{"action": "PE24021", "subject": "Inadvertent Seat Belt Unlatch", "component": "SEAT BELTS", "opened": "2024-08-07", "closed": "2025-12-12", "campaign": "25V607", "summary": "On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but wil", "years": [2020, 2021, 2022, 2023], "open": false}, {"action": "RQ22005", "subject": "Windshield Wiper Failure", "component": "VISIBILITY/WIPER", "opened": "2022-12-02", "closed": "2023-05-26", "campaign": "23V180000", "summary": "On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the w", "years": [2021, 2022, 2023], "open": false}], "keywords": {"airbags": [{"term": "seat", "docs": 47, "ratio": 15.5}, {"term": "row", "docs": 29, "ratio": 67.8}, {"term": "buckle", "docs": 19, "ratio": 89.3}, {"term": "unlatched", "docs": 16, "ratio": 142.1}, {"term": "belts", "docs": 20, "ratio": 49.9}, {"term": "passenger", "docs": 25, "ratio": 6.6}], "structure": [{"term": "wiper", "docs": 14, "ratio": 38.1}, {"term": "windshield", "docs": 24, "ratio": 7.3}, {"term": "glass", "docs": 18, "ratio": 12.4}, {"term": "sunroof", "docs": 16, "ratio": 16.2}, {"term": "shattered", "docs": 12, "ratio": 14.3}, {"term": "snow", "docs": 8, "ratio": 20.0}], "engine": [{"term": "oil", "docs": 23, "ratio": 8.1}, {"term": "radiator", "docs": 11, "ratio": 68.8}, {"term": "engine", "docs": 32, "ratio": 3.1}, {"term": "consumption", "docs": 9, "ratio": 20.7}, {"term": "quarts", "docs": 7, "ratio": 41.2}, {"term": "low", "docs": 14, "ratio": 5.8}]}, "changed": "2026-09-04"}, {"first_filed": "2022-08-09", "last_filed": "2026-09-01", "median_filing_delay_days": 7, "limited_data": false, "complaints": 396, "crashes": 6, "fires": 0, "injuries": 2, "deaths": 0, "severe": 6, "severe_share": 1.5, "injuries_per_100": 0.5, "per_year": 107.8, "age_years": 3.7, "by_group": [{"group": "brakes", "count": 76, "share": 19.2, "ratio": 3.17}, {"group": "structure", "count": 76, "share": 19.2, "ratio": 2.09}, {"group": "airbags", "count": 72, "share": 18.2, "ratio": 4.77}, {"group": "hvac", "count": 38, "share": 9.6, "ratio": 1.07}, {"group": "engine", "count": 36, "share": 9.1, "ratio": 0.41}, {"group": "transmission", "count": 27, "share": 6.8, "ratio": 0.58}, {"group": "electrical", "count": 27, "share": 6.8, "ratio": 0.43}, {"group": "wheels", "count": 22, "share": 5.6, "ratio": 2.25}, {"group": "adas", "count": 8, "share": 2.0, "ratio": 0.35}, {"group": "steering", "count": 6, "share": 1.5, "ratio": 0.23}, {"group": "other", "count": 6, "share": 1.5, "ratio": 0.83}, {"group": "exterior", "count": 2, "share": 0.5, "ratio": 0.32}], "top_group": "brakes", "by_filed_year": [{"year": 2022, "count": 39}, {"year": 2023, "count": 86}, {"year": 2024, "count": 102}, {"year": 2025, "count": 91}, {"year": 2026, "count": 78}], "early": 227, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 156, "share": 39.4}, {"key": "age_1_2", "count": 96, "share": 24.2}, {"key": "age_2_3", "count": 90, "share": 22.7}, {"key": "age_3_5", "count": 54, "share": 13.6}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 18, "recent_12m": 111, "prior_12m": 92, "recent_trend": "steady", "recalls": 5, "recall_list": [{"campaign": "26V034000", "make": "Hyundai", "model": "Palisade", "year": 2023, "received": "2026-01-23", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Improper side curtain air bag deployment increases the risk of injury during a crash.", "remedy": "Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V607000", "make": "Hyundai", "model": "Palisade", "year": 2023, "received": "2025-09-12", "component": "SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.", "consequence": "Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.", "remedy": "Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283.  Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V526000", "make": "Hyundai", "model": "Palisade", "year": 2023, "received": "2023-07-27", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles.  The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.", "consequence": "An electric oil pump assembly that overheats increases the risk of a vehicle fire.", "remedy": "Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge.  Owner notification letters were mailed starting September 7, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 246.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "23V415000", "make": "Hyundai", "model": "Palisade", "year": 2023, "received": "2023-06-08", "component": "SERVICE BRAKES, HYDRAULIC:POWER ASSIST", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles.  The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.", "consequence": "A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.", "remedy": "Dealers will inspect and replace the brake booster as necessary, free of charge.  Owner notification letters were mailed July 14, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 245.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V180000", "make": "Hyundai", "model": "Palisade", "year": 2023, "received": "2023-03-17", "component": "VISIBILITY/WIPER", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles.  The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.", "consequence": "Windshield wiper failure can reduce visibility, increasing the risk of a crash.", "remedy": "Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 243.  This recall is an expansion of recall number 22V-627.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "brakes", "structure", "transmission"], "recall_covered_share": 63.4, "park_warnings": 1, "ota_recalls": 0, "make": "Hyundai", "model": "Palisade", "year": 2023, "fetched_at": "2026-09-04T11:22:04+00:00", "segment": "midsize-suv", "idx_vs_all": 2.56, "idx_vs_make": 1.94, "idx_vs_year": 2.56, "idx_vs_segment": 2.03, "early_idx": 2.73, "band": "far_more", "rank_in_year": 82, "n_in_year": 92, "peers_year": [{"make": "Ford", "model": "Edge", "per_year": 6.0, "idx_vs_all": 0.14, "complaints": 22, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 9.5, "idx_vs_all": 0.23, "complaints": 35, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 10.1, "idx_vs_all": 0.24, "complaints": 37, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 23.4, "idx_vs_all": 0.56, "complaints": 86, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 24.2, "idx_vs_all": 0.58, "complaints": 89, "self": false}, {"make": "Nissan", "model": "Pathfinder", "per_year": 28.0, "idx_vs_all": 0.67, "complaints": 103, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 29.1, "idx_vs_all": 0.69, "complaints": 107, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 37.3, "idx_vs_all": 0.89, "complaints": 137, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 42.5, "idx_vs_all": 1.01, "complaints": 156, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 50.4, "idx_vs_all": 1.2, "complaints": 185, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 55.5, "idx_vs_all": 1.32, "complaints": 204, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 76.8, "idx_vs_all": 1.83, "complaints": 282, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 107.8, "idx_vs_all": 2.56, "complaints": 396, "self": true}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 153.0, "idx_vs_all": 3.64, "complaints": 562, "self": false}], "prev_year": {"year": 2022, "per_year": 64.6, "complaints": 302}, "next_year": {"year": 2024, "per_year": 142.8, "complaints": 382}, "investigations": [{"action": "PE24021", "subject": "Inadvertent Seat Belt Unlatch", "component": "SEAT BELTS", "opened": "2024-08-07", "closed": "2025-12-12", "campaign": "25V607", "summary": "On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but wil", "years": [2020, 2021, 2022, 2023], "open": false}, {"action": "RQ22005", "subject": "Windshield Wiper Failure", "component": "VISIBILITY/WIPER", "opened": "2022-12-02", "closed": "2023-05-26", "campaign": "23V180000", "summary": "On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the w", "years": [2021, 2022, 2023], "open": false}], "keywords": {"brakes": [{"term": "abs", "docs": 33, "ratio": 35.0}, {"term": "brakes", "docs": 41, "ratio": 8.5}, {"term": "uneven", "docs": 15, "ratio": 58.0}, {"term": "bumps", "docs": 15, "ratio": 50.5}, {"term": "brake pedal", "docs": 21, "ratio": 11.7}, {"term": "braking", "docs": 27, "ratio": 6.3}], "structure": [{"term": "hazy", "docs": 27, "ratio": 1135.9}, {"term": "windows", "docs": 35, "ratio": 50.4}, {"term": "row", "docs": 20, "ratio": 46.2}, {"term": "glass", "docs": 21, "ratio": 11.4}, {"term": "sunlight", "docs": 10, "ratio": 99.1}, {"term": "cloudy", "docs": 9, "ratio": 159.2}], "airbags": [{"term": "seat", "docs": 47, "ratio": 16.1}, {"term": "belts", "docs": 25, "ratio": 65.0}, {"term": "row", "docs": 22, "ratio": 53.6}, {"term": "unlatched", "docs": 14, "ratio": 129.5}, {"term": "unbuckled", "docs": 12, "ratio": 193.4}, {"term": "ejection", "docs": 7, "ratio": 304.1}]}, "changed": "2026-09-04"}, {"first_filed": "2023-08-29", "last_filed": "2026-08-30", "median_filing_delay_days": 4, "limited_data": false, "complaints": 382, "crashes": 15, "fires": 3, "injuries": 8, "deaths": 0, "severe": 18, "severe_share": 4.7, "injuries_per_100": 2.1, "per_year": 142.8, "age_years": 2.7, "by_group": [{"group": "brakes", "count": 214, "share": 56.0, "ratio": 9.23}, {"group": "airbags", "count": 55, "share": 14.4, "ratio": 3.77}, {"group": "engine", "count": 19, "share": 5.0, "ratio": 0.23}, {"group": "hvac", "count": 19, "share": 5.0, "ratio": 0.56}, {"group": "structure", "count": 18, "share": 4.7, "ratio": 0.51}, {"group": "adas", "count": 12, "share": 3.1, "ratio": 0.54}, {"group": "electrical", "count": 11, "share": 2.9, "ratio": 0.18}, {"group": "transmission", "count": 9, "share": 2.4, "ratio": 0.21}, {"group": "wheels", "count": 8, "share": 2.1, "ratio": 0.84}, {"group": "other", "count": 8, "share": 2.1, "ratio": 1.16}, {"group": "exterior", "count": 6, "share": 1.6, "ratio": 1.02}, {"group": "steering", "count": 3, "share": 0.8, "ratio": 0.12}], "top_group": "brakes", "by_filed_year": [{"year": 2023, "count": 8}, {"year": 2024, "count": 127}, {"year": 2025, "count": 163}, {"year": 2026, "count": 84}], "early": 298, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 152, "share": 39.8}, {"key": "age_1_2", "count": 162, "share": 42.4}, {"key": "age_2_3", "count": 68, "share": 17.8}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 16, "recent_12m": 141, "prior_12m": 171, "recent_trend": "steady", "recalls": 5, "recall_list": [{"campaign": "26V034000", "make": "Hyundai", "model": "Palisade", "year": 2024, "received": "2026-01-23", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Improper side curtain air bag deployment increases the risk of injury during a crash.", "remedy": "Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V607000", "make": "Hyundai", "model": "Palisade", "year": 2024, "received": "2025-09-12", "component": "SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.", "consequence": "Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.", "remedy": "Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283.  Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V106000", "make": "Hyundai", "model": "Palisade", "year": 2024, "received": "2024-02-13", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "summary": "Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles.  The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.", "consequence": "A loss of drive power increases the risk of a crash.  A hole in the engine block increases the risk of a fire.", "remedy": "Dealers will replace the engine sub-assembly, free of charge.  Owner notification letters were mailed by December 6, 2024.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 255.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V599000", "make": "Hyundai", "model": "Palisade", "year": 2024, "received": "2023-08-25", "component": "AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats.  The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags.  As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.", "remedy": "Dealers will update the ODS software, free of charge.  Owner notification letters were mailed September 26th, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 249.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V526000", "make": "Hyundai", "model": "Palisade", "year": 2024, "received": "2023-07-27", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles.  The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.", "consequence": "An electric oil pump assembly that overheats increases the risk of a vehicle fire.", "remedy": "Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge.  Owner notification letters were mailed starting September 7, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 246.", "park_it": 0, "park_outside": 1, "ota": 0}], "recall_groups": ["airbags", "engine", "transmission"], "recall_covered_share": 21.7, "park_warnings": 1, "ota_recalls": 0, "make": "Hyundai", "model": "Palisade", "year": 2024, "fetched_at": "2026-09-04T11:22:06+00:00", "segment": "midsize-suv", "idx_vs_all": 3.39, "idx_vs_make": 2.57, "idx_vs_year": 3.73, "idx_vs_segment": 2.69, "early_idx": 4.24, "band": "far_more", "rank_in_year": 87, "n_in_year": 89, "peers_year": [{"make": "Dodge", "model": "Durango", "per_year": 4.9, "idx_vs_all": 0.12, "complaints": 13, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 6.0, "idx_vs_all": 0.14, "complaints": 16, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 7.1, "idx_vs_all": 0.17, "complaints": 19, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 15.7, "idx_vs_all": 0.37, "complaints": 42, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 15.7, "idx_vs_all": 0.37, "complaints": 42, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 17.2, "idx_vs_all": 0.41, "complaints": 46, "self": false}, {"make": "Nissan", "model": "Pathfinder", "per_year": 28.0, "idx_vs_all": 0.67, "complaints": 75, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 34.0, "idx_vs_all": 0.81, "complaints": 91, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 40.7, "idx_vs_all": 0.97, "complaints": 109, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 49.3, "idx_vs_all": 1.17, "complaints": 132, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 65.4, "idx_vs_all": 1.55, "complaints": 175, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 80.4, "idx_vs_all": 1.91, "complaints": 215, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 113.3, "idx_vs_all": 2.69, "complaints": 303, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 142.8, "idx_vs_all": 3.39, "complaints": 382, "self": true}], "prev_year": {"year": 2023, "per_year": 107.8, "complaints": 396}, "next_year": {"year": 2025, "per_year": 143.5, "complaints": 240}, "investigations": [], "keywords": {"brakes": [{"term": "abs", "docs": 104, "ratio": 39.2}, {"term": "uneven", "docs": 64, "ratio": 87.8}, {"term": "brakes", "docs": 124, "ratio": 9.1}, {"term": "bumpy", "docs": 37, "ratio": 133.7}, {"term": "braking", "docs": 78, "ratio": 6.5}, {"term": "stopping", "docs": 47, "ratio": 16.7}], "airbags": [{"term": "belts", "docs": 22, "ratio": 74.8}, {"term": "seat", "docs": 34, "ratio": 15.3}, {"term": "air bags", "docs": 17, "ratio": 19.4}, {"term": "reasonable", "docs": 21, "ratio": 8.9}, {"term": "available", "docs": 28, "ratio": 5.1}, {"term": "amount", "docs": 22, "ratio": 7.9}], "engine": [{"term": "engine", "docs": 13, "ratio": 3.3}, {"term": "experienced", "docs": 8, "ratio": 6.0}, {"term": "cooling recall", "docs": 3, "ratio": 62.9}, {"term": "additional", "docs": 4, "ratio": 15.0}, {"term": "intermittent", "docs": 4, "ratio": 14.5}, {"term": "began", "docs": 5, "ratio": 7.8}]}, "changed": "2026-09-04"}, {"first_filed": "2024-11-04", "last_filed": "2026-09-02", "median_filing_delay_days": 7, "limited_data": false, "complaints": 240, "crashes": 8, "fires": 1, "injuries": 6, "deaths": 1, "severe": 8, "severe_share": 3.3, "injuries_per_100": 2.5, "per_year": 143.5, "age_years": 1.7, "by_group": [{"group": "brakes", "count": 86, "share": 35.8, "ratio": 5.9}, {"group": "airbags", "count": 64, "share": 26.7, "ratio": 6.99}, {"group": "hvac", "count": 21, "share": 8.8, "ratio": 0.98}, {"group": "engine", "count": 12, "share": 5.0, "ratio": 0.23}, {"group": "structure", "count": 12, "share": 5.0, "ratio": 0.55}, {"group": "electrical", "count": 11, "share": 4.6, "ratio": 0.29}, {"group": "adas", "count": 8, "share": 3.3, "ratio": 0.58}, {"group": "wheels", "count": 7, "share": 2.9, "ratio": 1.16}, {"group": "other", "count": 7, "share": 2.9, "ratio": 1.6}, {"group": "transmission", "count": 5, "share": 2.1, "ratio": 0.18}, {"group": "steering", "count": 3, "share": 1.2, "ratio": 0.18}, {"group": "fuel", "count": 3, "share": 1.2, "ratio": 0.28}, {"group": "exterior", "count": 1, "share": 0.4, "ratio": 0.26}], "top_group": "brakes", "by_filed_year": [{"year": 2024, "count": 1}, {"year": 2025, "count": 134}, {"year": 2026, "count": 105}], "early": 240, "early_closed": false, "age_buckets": [{"key": "age_0_1", "count": 157, "share": 65.4}, {"key": "age_1_2", "count": 83, "share": 34.6}, {"key": "age_2_3", "count": 0, "share": 0.0}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 9, "recent_12m": 166, "prior_12m": 74, "recent_trend": "rising", "recalls": 3, "recall_list": [{"campaign": "26V034000", "make": "Hyundai", "model": "Palisade", "year": 2025, "received": "2026-01-23", "component": "AIR BAGS:SIDE/WINDOW:CURTAIN", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "Improper side curtain air bag deployment increases the risk of injury during a crash.", "remedy": "Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V607000", "make": "Hyundai", "model": "Palisade", "year": 2025, "received": "2025-09-12", "component": "SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.", "consequence": "Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.", "remedy": "Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283.  Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V291000", "make": "Hyundai", "model": "Palisade", "year": 2025, "received": "2025-05-06", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP", "summary": "Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai Palisade vehicles.  An insufficient seal on the controller for the electric oil pump may allow moisture to accumulate in the printed circuit board, which can cause an electrical short and result in a fire.", "consequence": "A fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed.  Dealers will replace the electric oil pump controller, free of charge.  Owner notification letters were mailed June 11, 2025.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 278.", "park_it": 0, "park_outside": 1, "ota": 0}], "recall_groups": ["airbags", "transmission"], "recall_covered_share": 28.8, "park_warnings": 1, "ota_recalls": 0, "make": "Hyundai", "model": "Palisade", "year": 2025, "fetched_at": "2026-09-04T11:22:08+00:00", "segment": "midsize-suv", "idx_vs_all": 3.41, "idx_vs_make": 2.58, "idx_vs_year": 2.99, "idx_vs_segment": 2.7, "early_idx": null, "band": "far_more", "rank_in_year": 78, "n_in_year": 85, "peers_year": [{"make": "Dodge", "model": "Durango", "per_year": 4.2, "idx_vs_all": 0.1, "complaints": 7, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 5.4, "idx_vs_all": 0.13, "complaints": 9, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 20.9, "idx_vs_all": 0.5, "complaints": 35, "self": false}, {"make": "Nissan", "model": "Pathfinder", "per_year": 29.3, "idx_vs_all": 0.7, "complaints": 49, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 44.8, "idx_vs_all": 1.06, "complaints": 75, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 57.4, "idx_vs_all": 1.36, "complaints": 96, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 62.2, "idx_vs_all": 1.48, "complaints": 104, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 62.8, "idx_vs_all": 1.49, "complaints": 105, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 73.5, "idx_vs_all": 1.75, "complaints": 123, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 103.4, "idx_vs_all": 2.46, "complaints": 173, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 116.0, "idx_vs_all": 2.76, "complaints": 194, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 126.7, "idx_vs_all": 3.01, "complaints": 212, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 143.5, "idx_vs_all": 3.41, "complaints": 240, "self": true}], "prev_year": {"year": 2024, "per_year": 142.8, "complaints": 382}, "next_year": null, "investigations": [{"action": "AQ26001", "subject": "NU Car rental of vehicles with open recalls", "component": "NONE", "opened": "2026-06-09", "closed": null, "campaign": "", "summary": "NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at least two vehicles to consumers without having performed required recall repairs. The Vehicle Owner Questionnaires (VOQ) related to this investigation can be found on nhtsa.gov by searching for ID number 11730449 and 11504655. Accordingly, we are opening this audit query to seek additional information concerning this issue.", "years": [2025], "open": true}], "keywords": {"brakes": [{"term": "abs", "docs": 42, "ratio": 39.4}, {"term": "uneven", "docs": 27, "ratio": 92.2}, {"term": "brakes", "docs": 46, "ratio": 8.4}, {"term": "braking", "docs": 33, "ratio": 6.8}, {"term": "surfaces", "docs": 13, "ratio": 107.7}, {"term": "bumpy", "docs": 12, "ratio": 107.9}], "airbags": [{"term": "seat", "docs": 40, "ratio": 15.4}, {"term": "belts", "docs": 25, "ratio": 73.1}, {"term": "available", "docs": 39, "ratio": 6.1}, {"term": "recall", "docs": 48, "ratio": 3.9}, {"term": "row", "docs": 16, "ratio": 43.9}, {"term": "ejection", "docs": 9, "ratio": 439.9}], "hvac": [{"term": "third-row", "docs": 3, "ratio": 360.6}, {"term": "moonroof", "docs": 3, "ratio": 83.2}, {"term": "delivery", "docs": 3, "ratio": 29.4}, {"term": "sunroof", "docs": 4, "ratio": 11.6}, {"term": "seat", "docs": 5, "ratio": 5.9}, {"term": "including", "docs": 4, "ratio": 6.7}]}, "changed": "2026-09-04"}]}