{"make": "Kia", "model": "Seltos", "segment": "subcompact-suv", "canonical": "https://cars.insightarise.com/kia/seltos/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Kia", "model": "Seltos", "segment": "subcompact-suv", "term_shares": {"stall": {"count": 171, "share": 32.0}}, "years": [{"year": 2021, "complaints": 363, "per_year": 64.0, "recalls": 2, "severe_share": 5.2, "idx_vs_all": 1.52, "early": 90, "early_closed": true, "early_idx": 1.47, "recent_12m": 114, "recent_trend": "steady", "top_group": "engine", "investigations": 1, "park_warnings": 0}, {"year": 2022, "complaints": 72, "per_year": 15.4, "recalls": 1, "severe_share": 12.5, "idx_vs_all": 0.37, "early": 16, "early_closed": true, "early_idx": 0.22, "recent_12m": 26, "recent_trend": "steady", "top_group": "engine", "investigations": 1, "park_warnings": 0}, {"year": 2023, "complaints": 45, "per_year": 12.2, "recalls": 2, "severe_share": 8.9, "idx_vs_all": 0.29, "early": 24, "early_closed": true, "early_idx": 0.29, "recent_12m": 13, "recent_trend": "steady", "top_group": "engine", "investigations": 1, "park_warnings": 1}, {"year": 2024, "complaints": 42, "per_year": 15.7, "recalls": 2, "severe_share": 11.9, "idx_vs_all": 0.37, "early": 32, "early_closed": true, "early_idx": 0.46, "recent_12m": 17, "recent_trend": "steady", "top_group": "electrical", "investigations": 0, "park_warnings": 1}, {"year": 2025, "complaints": 12, "per_year": 7.2, "recalls": 0, "severe_share": 8.3, "idx_vs_all": 0.17, "early": 12, "early_closed": false, "early_idx": null, "recent_12m": 5, "recent_trend": null, "top_group": "electrical", "investigations": 0, "park_warnings": 0}], "first_year": 2021, "last_year": 2025, "n_years": 5, "complaints": 534, "recalls": 4, "recall_by_year": [{"year": 2021, "count": 1}, {"year": 2023, "count": 2}, {"year": 2025, "count": 1}], "park_warnings": 1, "ota_recalls": 0, "crashes": 28, "fires": 10, "injuries": 15, "deaths": 0, "severe": 38, 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"keywords": [{"term": "speedometer", "docs": 7, "ratio": 24.3}, {"term": "horn", "docs": 6, "ratio": 19.9}, {"term": "avoidance assist", "docs": 3, "ratio": 316.7}, {"term": "screen", "docs": 9, "ratio": 4.6}, {"term": "running", "docs": 7, "ratio": 6.1}, {"term": "tachometer", "docs": 3, "ratio": 63.8}]}, {"group": "transmission", "count": 45, "share": 8.4, "ratio": 0.72, "page": true, "by_year": [{"year": 2021, "count": 39, "share": 10.7}, {"year": 2022, "count": 2, "share": 2.8}, {"year": 2023, "count": 1, "share": 2.2}, {"year": 2024, "count": 3, "share": 7.1}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 7, "prior_12m": 12, "recent_trend": null, "keywords": [{"term": "transmission", "docs": 24, "ratio": 6.7}, {"term": "gears", "docs": 7, "ratio": 10.7}, {"term": "dual clutch", "docs": 3, "ratio": 228.4}, {"term": "piston oil", "docs": 3, "ratio": 129.6}, {"term": "reverse", "docs": 7, "ratio": 6.0}, {"term": "test performed", "docs": 3, "ratio": 41.5}]}, {"group": "hvac", "count": 43, "share": 8.1, "ratio": 0.9, "page": true, "by_year": [{"year": 2021, "count": 20, "share": 5.5}, {"year": 2022, "count": 11, "share": 15.3}, {"year": 2023, "count": 4, "share": 8.9}, {"year": 2024, "count": 7, "share": 16.7}, {"year": 2025, "count": 1, "share": 8.3}], "recent_12m": 12, "prior_12m": 11, "recent_trend": "steady", "keywords": [{"term": "engine april", "docs": 3, "ratio": 772.2}, {"term": "milwaukee", "docs": 3, "ratio": 346.1}, {"term": "stolen", "docs": 4, "ratio": 72.0}, {"term": "flames", "docs": 4, "ratio": 25.9}, {"term": "didn't", "docs": 6, "ratio": 6.7}, {"term": "security", "docs": 3, "ratio": 27.9}]}, {"group": "structure", "count": 21, "share": 3.9, "ratio": 0.43, "page": false, "by_year": [{"year": 2021, "count": 6, "share": 1.7}, {"year": 2022, "count": 1, "share": 1.4}, {"year": 2023, "count": 8, "share": 17.8}, {"year": 2024, "count": 5, "share": 11.9}, {"year": 2025, "count": 1, "share": 8.3}], "recent_12m": 3, "prior_12m": 3, 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"count": 8, "share": 1.5, "ratio": 0.6, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 0.6}, {"year": 2022, "count": 3, "share": 4.2}, {"year": 2023, "count": 1, "share": 2.2}, {"year": 2024, "count": 1, "share": 2.4}, {"year": 2025, "count": 1, "share": 8.3}], "recent_12m": 3, "prior_12m": 2, "recent_trend": null, "keywords": [{"term": "tires", "docs": 4, "ratio": 25.5}, {"term": "front", "docs": 5, "ratio": 5.7}, {"term": "left", "docs": 3, "ratio": 5.4}]}, {"group": "fuel", "count": 5, "share": 0.9, "ratio": 0.22, "page": false, "by_year": [{"year": 2021, "count": 5, "share": 1.4}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 2, "prior_12m": 0, "recent_trend": null, "keywords": []}, {"group": "adas", "count": 5, "share": 0.9, "ratio": 0.16, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 0.3}, {"year": 2022, "count": 1, "share": 1.4}, {"year": 2023, "count": 1, "share": 2.2}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 2, "share": 16.7}], "recent_12m": 2, "prior_12m": 2, "recent_trend": null, "keywords": []}, {"group": "other", "count": 4, "share": 0.7, "ratio": 0.41, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 0.6}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 2, "share": 4.8}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 2, "prior_12m": 1, "recent_trend": null, "keywords": []}, {"group": "brakes", "count": 4, "share": 0.7, "ratio": 0.12, "page": false, "by_year": [{"year": 2021, "count": 0, "share": 0.0}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 2, "share": 4.4}, {"year": 2024, "count": 1, "share": 2.4}, {"year": 2025, "count": 1, "share": 8.3}], "recent_12m": 0, "prior_12m": 4, "recent_trend": null, "keywords": []}, {"group": "exterior", "count": 3, "share": 0.6, "ratio": 0.36, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 0.3}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 2, "share": 16.7}], "recent_12m": 1, "prior_12m": 1, "recent_trend": null, "keywords": []}, {"group": "steering", "count": 3, "share": 0.6, "ratio": 0.09, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 0.6}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 1, "share": 2.4}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 2, "prior_12m": 0, "recent_trend": null, "keywords": []}], "worst_year": 2021, "best_year": 2025, "years_high": [2021], "years_low": [2023], "avg_per_year": 22.9, "idx_vs_all": 0.54, "idx_vs_segment": 0.93, "band": "fewer", "trend": {"label": "improving", "pct": -56.0, "from_years": [2021, 2022], "to_years": [2023, 2024], "from_idx": 0.84, "to_idx": 0.38, "from_early": 53, "to_early": 28}, "filed_by_year": [{"year": 2020, "count": 18}, {"year": 2021, "count": 36}, {"year": 2022, "count": 49}, {"year": 2023, "count": 60}, {"year": 2024, "count": 52}, {"year": 2025, "count": 190}, {"year": 2026, "count": 129}], "recent_12m": 175, "prior_12m": 163, "recent_trend": "steady", "recent_pct": 7.0, "age_buckets": [{"key": "age_0_1", "count": 119, "share": 22.3}, {"key": "age_1_2", "count": 75, "share": 14.0}, {"key": "age_2_3", "count": 61, "share": 11.4}, {"key": "age_3_5", "count": 211, "share": 39.5}, {"key": "age_5p", "count": 68, "share": 12.7}], "median_age_months": 38, "keywords": [{"term": "oil", "docs": 204, "ratio": 6.8}, {"term": "piston", "docs": 89, "ratio": 51.5}, {"term": "engine", "docs": 312, "ratio": 2.8}, {"term": "rings", "docs": 58, "ratio": 71.4}, {"term": "recall", "docs": 210, "ratio": 2.0}, {"term": "consumption", "docs": 58, "ratio": 12.5}, {"term": "change", "docs": 74, "ratio": 4.0}, {"term": "cooling", "docs": 44, "ratio": 7.9}], "investigations": [{"action": "AQ25001", "subject": "Kia 25V099 Piston Oil Ring Recall Effectiveness", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "opened": "2025-08-06", "closed": "2025-12-18", "campaign": "", "summary": "On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, inconsistent inspection results to determine whether an engine replacement was needed, and the unavailability of recall remedies. On August 11, 2025, an Information Request (IR) was issued to Kia requesting: 1) why the inspection test was revised from requiring a ‘cold’ engine to a ‘warm’ engine; 2) why the recall remedy was suspended from April 30, 2025 to May 7, 2025; 3) how Kia notified customers of the recall remedy suspension and the need to re-test engines that failed the ‘cold’ engine test; 4) the number of post-recall remedy complaints alleging engine or other engine related failures; and 5) the warranty coverage Kia is offering to vehicles that passed either inspection tests. On September 10, 2025, Kia responded to NHTSA’s IR: Kia reported the change in temperature from ‘cold’ to ‘warm’ engine testing was done to increase accuracy. The inspection test uses diagnostic tools that detects abnormal engine vibrations to identify damaged engines. From the initial launch of the Technical Service Bulletin (TSB) on April 4, 2025 through April 28, 2025, ‘cold’ engine testing resulted in a higher-than-expected failure rate when compared to the pre-recall warranty claim rate. This discrepancy led Kia to re-evaluate its inspection test and found that performing the inspection on a ‘cold’ engine can result in imprecise test results due to normal cold-start vibrations. Kia revised the inspection to ‘warm’ engine testing to minimize vibration interference. Kia sampled the field and performed a comparative analysis between ‘cold’ and ‘warm’", "years": [2021, 2022, 2023], "open": false}], "segment_rank": 5, "segment_n": 6, "peers": [{"make": "Mazda", "model": "CX-30", "avg_per_year": 10.3, "idx_vs_all": 0.25, "top_group": "engine", "complaints": 243, "recalls": 7, "trend": "improving", "recent_trend": "rising", "rank": 1, "self": false}, {"make": "Subaru", "model": "Crosstrek", "avg_per_year": 21.7, "idx_vs_all": 0.52, "top_group": "structure", "complaints": 881, "recalls": 13, "trend": "improving", "recent_trend": "rising", "rank": 2, "self": false}, {"make": "Toyota", "model": "Corolla Cross", "avg_per_year": 21.7, "idx_vs_all": 0.52, "top_group": "engine", "complaints": 288, "recalls": 7, "trend": "worsening", "recent_trend": "steady", "rank": 3, "self": false}, {"make": "Hyundai", "model": "Kona", "avg_per_year": 22.4, "idx_vs_all": 0.53, "top_group": "engine", "complaints": 928, "recalls": 12, "trend": "worsening", "recent_trend": "steady", "rank": 4, "self": false}, {"make": "Kia", "model": "Seltos", "avg_per_year": 22.9, "idx_vs_all": 0.54, "top_group": "engine", "complaints": 534, "recalls": 4, "trend": "improving", "recent_trend": "steady", "rank": 5, "self": true}, {"make": "Honda", "model": "HR-V", "avg_per_year": 42.7, "idx_vs_all": 1.01, "top_group": "structure", "complaints": 1452, "recalls": 12, "trend": "worsening", "recent_trend": "steady", "rank": 6, "self": false}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2020-06-30", "last_filed": "2026-09-01", "median_filing_delay_days": 13, "limited_data": false, "complaints": 363, "crashes": 13, "fires": 6, "injuries": 8, "deaths": 0, "severe": 19, "severe_share": 5.2, "injuries_per_100": 2.2, "per_year": 64.0, "age_years": 5.7, "by_group": [{"group": "engine", "count": 260, "share": 71.6, "ratio": 3.23}, {"group": "transmission", "count": 39, "share": 10.7, "ratio": 0.92}, {"group": "hvac", "count": 20, "share": 5.5, "ratio": 0.61}, {"group": "electrical", "count": 17, "share": 4.7, "ratio": 0.3}, {"group": "airbags", "count": 8, "share": 2.2, "ratio": 0.58}, {"group": "structure", "count": 6, "share": 1.7, "ratio": 0.19}, {"group": "fuel", "count": 5, "share": 1.4, "ratio": 0.33}, {"group": "steering", "count": 2, "share": 0.6, "ratio": 0.09}, {"group": "wheels", "count": 2, "share": 0.6, "ratio": 0.24}, {"group": "other", "count": 2, "share": 0.6, "ratio": 0.33}, {"group": "adas", "count": 1, "share": 0.3, "ratio": 0.05}, {"group": "exterior", "count": 1, "share": 0.3, "ratio": 0.19}], "top_group": "engine", "by_filed_year": [{"year": 2020, "count": 18}, {"year": 2021, "count": 33}, {"year": 2022, "count": 39}, {"year": 2023, "count": 38}, {"year": 2024, "count": 27}, {"year": 2025, "count": 120}, {"year": 2026, "count": 88}], "early": 90, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 61, "share": 16.8}, {"key": "age_1_2", "count": 42, "share": 11.6}, {"key": "age_2_3", "count": 36, "share": 9.9}, {"key": "age_3_5", "count": 156, "share": 43.0}, {"key": "age_5p", "count": 68, "share": 18.7}], "median_age_months": 49, "recent_12m": 114, "prior_12m": 101, "recent_trend": "steady", "recalls": 2, "recall_list": [{"campaign": "25V099000", "make": "Kia", "model": "Seltos", "year": 2021, "received": "2025-02-17", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "summary": "Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles.  The piston oil rings may have been manufactured incorrectly, which can result in engine damage.", "consequence": "Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.", "remedy": "Dealers will inspect and replace the engine as necessary, free of charge.  Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge.  Owner notification letters were mailed April 4, 2025.  Owners may contact Kia customer service at 800-333-4542.  Kia's number for this recall is SC336.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V259000", "make": "Kia", "model": "Seltos", "year": 2021, "received": "2021-04-13", "component": "ENGINE", "summary": "Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines.  The piston oil rings may not have been properly heat-treated, which may result in engine damage.", "consequence": "A damaged engine may stall, increasing the risk of a crash.  In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.", "remedy": "Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge.  In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software.  The recall began June 11, 2021.  Owners may contact Kia customer service at 1-800-333-4542.  Kia's number for this recall is SC209.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["engine"], "recall_covered_share": 71.6, "park_warnings": 0, "ota_recalls": 0, "make": "Kia", "model": "Seltos", "year": 2021, "fetched_at": "2026-09-04T11:10:46+00:00", "segment": "subcompact-suv", "idx_vs_all": 1.52, "idx_vs_make": 1.8, "idx_vs_year": 1.68, "idx_vs_segment": 2.61, "early_idx": 1.47, "band": "more", "rank_in_year": 68, "n_in_year": 85, "peers_year": [{"make": "Honda", "model": "HR-V", "per_year": 11.1, "idx_vs_all": 0.26, "complaints": 63, "self": false}, {"make": "Mazda", "model": "CX-30", "per_year": 17.6, "idx_vs_all": 0.42, "complaints": 100, "self": false}, {"make": "Subaru", "model": "Crosstrek", "per_year": 20.3, "idx_vs_all": 0.48, "complaints": 115, "self": false}, {"make": "Hyundai", "model": "Kona", "per_year": 24.9, "idx_vs_all": 0.59, "complaints": 141, "self": false}, {"make": "Kia", "model": "Seltos", "per_year": 64.0, "idx_vs_all": 1.52, "complaints": 363, "self": true}], "prev_year": null, "next_year": {"year": 2022, "per_year": 15.4, "complaints": 72}, "investigations": [{"action": "AQ25001", "subject": "Kia 25V099 Piston Oil Ring Recall Effectiveness", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "opened": "2025-08-06", "closed": "2025-12-18", "campaign": "", "summary": "On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, inconsistent inspection results to determine whether an engine replacement was needed, and the unavailability of recall remedies. On August 11, 2025, an Information Request (IR) was issued to Kia requesting: 1) why the inspection test was revised from requiring a ‘cold’ engine to a ‘warm’ engine; 2) why the recall remedy was suspended from April 30, 2025 to May 7, 2025; 3) how Kia notified customers of the recall remedy suspension and the need to re-test engines that failed the ‘cold’ engine test; 4) the number of post-recall remedy complaints alleging engine or other engine related failures; and 5) the warranty coverage Kia is offering to vehicles that passed either inspection tests. On September 10, 2025, Kia responded to NHTSA’s IR: Kia reported the change in temperature from ‘cold’ to ‘warm’ engine testing was done to increase accuracy. The inspection test uses diagnostic tools that detects abnormal engine vibrations to identify damaged engines. From the initial launch of the Technical Service Bulletin (TSB) on April 4, 2025 through April 28, 2025, ‘cold’ engine testing resulted in a higher-than-expected failure rate when compared to the pre-recall warranty claim rate. This discrepancy led Kia to re-evaluate its inspection test and found that performing the inspection on a ‘cold’ engine can result in imprecise test results due to normal cold-start vibrations. Kia revised the inspection to ‘warm’ engine testing to minimize vibration interference. Kia sampled the field and performed a comparative analysis between ‘cold’ and ‘warm’", "years": [2021, 2022, 2023], "open": false}], "keywords": {"engine": [{"term": "oil", "docs": 149, "ratio": 10.1}, {"term": "piston", "docs": 69, "ratio": 81.9}, {"term": "engine", "docs": 216, "ratio": 4.0}, {"term": "rings", "docs": 46, "ratio": 116.2}, {"term": "recall", "docs": 143, "ratio": 2.8}, {"term": "consumption", "docs": 46, "ratio": 20.4}], "transmission": [{"term": "transmission", "docs": 23, "ratio": 7.4}, {"term": "dual clutch", "docs": 3, "ratio": 263.5}, {"term": "piston oil", "docs": 3, "ratio": 149.6}, {"term": "gears", "docs": 6, "ratio": 10.5}, {"term": "reverse", "docs": 7, "ratio": 7.0}, {"term": "rpms", "docs": 4, "ratio": 18.8}], "hvac": [{"term": "engine april", "docs": 3, "ratio": 1660.2}, {"term": "stolen", "docs": 4, "ratio": 154.7}, {"term": "milwaukee", "docs": 3, "ratio": 744.2}, {"term": "grinding", "docs": 4, "ratio": 25.2}, {"term": "security", "docs": 3, "ratio": 60.0}, {"term": "software", "docs": 5, "ratio": 7.7}]}, "changed": "2026-09-04"}, {"first_filed": "2021-12-15", "last_filed": "2026-08-17", "median_filing_delay_days": 26, "limited_data": false, "complaints": 72, "crashes": 6, "fires": 3, "injuries": 2, "deaths": 0, "severe": 9, "severe_share": 12.5, "injuries_per_100": 2.8, "per_year": 15.4, "age_years": 4.7, "by_group": [{"group": "engine", "count": 46, "share": 63.9, "ratio": 2.88}, {"group": "hvac", "count": 11, "share": 15.3, "ratio": 1.71}, {"group": "electrical", "count": 5, "share": 6.9, "ratio": 0.44}, {"group": "airbags", "count": 3, "share": 4.2, "ratio": 1.1}, {"group": "wheels", "count": 3, "share": 4.2, "ratio": 1.69}, {"group": "transmission", "count": 2, "share": 2.8, "ratio": 0.24}, {"group": "adas", "count": 1, "share": 1.4, "ratio": 0.24}, {"group": "structure", "count": 1, "share": 1.4, "ratio": 0.15}], "top_group": "engine", "by_filed_year": [{"year": 2021, "count": 3}, {"year": 2022, "count": 7}, {"year": 2023, "count": 6}, {"year": 2024, "count": 7}, {"year": 2025, "count": 33}, {"year": 2026, "count": 16}], "early": 16, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 13, "share": 18.1}, {"key": "age_1_2", "count": 5, "share": 6.9}, {"key": "age_2_3", "count": 7, "share": 9.7}, {"key": "age_3_5", "count": 47, "share": 65.3}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 39, "recent_12m": 26, "prior_12m": 26, "recent_trend": "steady", "recalls": 1, "recall_list": [{"campaign": "25V099000", "make": "Kia", "model": "Seltos", "year": 2022, "received": "2025-02-17", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "summary": "Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles.  The piston oil rings may have been manufactured incorrectly, which can result in engine damage.", "consequence": "Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.", "remedy": "Dealers will inspect and replace the engine as necessary, free of charge.  Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge.  Owner notification letters were mailed April 4, 2025.  Owners may contact Kia customer service at 800-333-4542.  Kia's number for this recall is SC336.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["engine"], "recall_covered_share": 63.9, "park_warnings": 0, "ota_recalls": 0, "make": "Kia", "model": "Seltos", "year": 2022, "fetched_at": "2026-09-04T11:10:49+00:00", "segment": "subcompact-suv", "idx_vs_all": 0.37, "idx_vs_make": 0.43, "idx_vs_year": 0.39, "idx_vs_segment": 0.63, "early_idx": 0.22, "band": "far_fewer", "rank_in_year": 38, "n_in_year": 92, "peers_year": [{"make": "Subaru", "model": "Crosstrek", "per_year": 6.4, "idx_vs_all": 0.15, "complaints": 30, "self": false}, {"make": "Mazda", "model": "CX-30", "per_year": 7.1, "idx_vs_all": 0.17, "complaints": 33, "self": false}, {"make": "Toyota", "model": "Corolla Cross", "per_year": 9.6, "idx_vs_all": 0.23, "complaints": 45, "self": false}, {"make": "Kia", "model": "Seltos", "per_year": 15.4, "idx_vs_all": 0.37, "complaints": 72, "self": true}, {"make": "Honda", "model": "HR-V", "per_year": 18.2, "idx_vs_all": 0.43, "complaints": 85, "self": false}, {"make": "Hyundai", "model": "Kona", "per_year": 26.3, "idx_vs_all": 0.62, "complaints": 123, "self": false}], "prev_year": {"year": 2021, "per_year": 64.0, "complaints": 363}, "next_year": {"year": 2023, "per_year": 12.2, "complaints": 45}, "investigations": [{"action": "AQ25001", "subject": "Kia 25V099 Piston Oil Ring Recall Effectiveness", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "opened": "2025-08-06", "closed": "2025-12-18", "campaign": "", "summary": "On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, inconsistent inspection results to determine whether an engine replacement was needed, and the unavailability of recall remedies. On August 11, 2025, an Information Request (IR) was issued to Kia requesting: 1) why the inspection test was revised from requiring a ‘cold’ engine to a ‘warm’ engine; 2) why the recall remedy was suspended from April 30, 2025 to May 7, 2025; 3) how Kia notified customers of the recall remedy suspension and the need to re-test engines that failed the ‘cold’ engine test; 4) the number of post-recall remedy complaints alleging engine or other engine related failures; and 5) the warranty coverage Kia is offering to vehicles that passed either inspection tests. On September 10, 2025, Kia responded to NHTSA’s IR: Kia reported the change in temperature from ‘cold’ to ‘warm’ engine testing was done to increase accuracy. The inspection test uses diagnostic tools that detects abnormal engine vibrations to identify damaged engines. From the initial launch of the Technical Service Bulletin (TSB) on April 4, 2025 through April 28, 2025, ‘cold’ engine testing resulted in a higher-than-expected failure rate when compared to the pre-recall warranty claim rate. This discrepancy led Kia to re-evaluate its inspection test and found that performing the inspection on a ‘cold’ engine can result in imprecise test results due to normal cold-start vibrations. Kia revised the inspection to ‘warm’ engine testing to minimize vibration interference. Kia sampled the field and performed a comparative analysis between ‘cold’ and ‘warm’", "years": [2021, 2022, 2023], "open": false}], "keywords": {"engine": [{"term": "oil", "docs": 26, "ratio": 10.0}, {"term": "engine", "docs": 39, "ratio": 4.0}, {"term": "piston", "docs": 12, "ratio": 80.5}, {"term": "recall", "docs": 30, "ratio": 3.4}, {"term": "quart", "docs": 8, "ratio": 54.5}, {"term": "ring", "docs": 7, "ratio": 85.9}], "hvac": [{"term": "pulled", "docs": 3, "ratio": 8.4}, {"term": "engine", "docs": 4, "ratio": 1.7}, {"term": "warning", "docs": 4, "ratio": 1.6}, {"term": "light", "docs": 3, "ratio": 1.5}]}, "changed": "2026-09-04"}, {"first_filed": "2022-09-01", "last_filed": "2026-08-23", "median_filing_delay_days": 12, "limited_data": false, "complaints": 45, "crashes": 4, "fires": 0, "injuries": 3, "deaths": 0, "severe": 4, "severe_share": 8.9, "injuries_per_100": 6.7, "per_year": 12.2, "age_years": 3.7, "by_group": [{"group": "engine", "count": 18, "share": 40.0, "ratio": 1.8}, {"group": "electrical", "count": 9, "share": 20.0, "ratio": 1.27}, {"group": "structure", "count": 8, "share": 17.8, "ratio": 1.94}, {"group": "hvac", "count": 4, "share": 8.9, "ratio": 0.99}, {"group": "brakes", "count": 2, "share": 4.4, "ratio": 0.73}, {"group": "transmission", "count": 1, "share": 2.2, "ratio": 0.19}, {"group": "airbags", "count": 1, "share": 2.2, "ratio": 0.58}, {"group": "adas", "count": 1, "share": 2.2, "ratio": 0.38}, {"group": "wheels", "count": 1, "share": 2.2, "ratio": 0.88}], "top_group": "engine", "by_filed_year": [{"year": 2022, "count": 3}, {"year": 2023, "count": 11}, {"year": 2024, "count": 10}, {"year": 2025, "count": 11}, {"year": 2026, "count": 10}], "early": 24, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 18, "share": 40.0}, {"key": "age_1_2", "count": 8, "share": 17.8}, {"key": "age_2_3", "count": 11, "share": 24.4}, {"key": "age_3_5", "count": 8, "share": 17.8}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 20, "recent_12m": 13, "prior_12m": 13, "recent_trend": "steady", "recalls": 2, "recall_list": [{"campaign": "25V099000", "make": "Kia", "model": "Seltos", "year": 2023, "received": "2025-02-17", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "summary": "Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles.  The piston oil rings may have been manufactured incorrectly, which can result in engine damage.", "consequence": "Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.", "remedy": "Dealers will inspect and replace the engine as necessary, free of charge.  Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge.  Owner notification letters were mailed April 4, 2025.  Owners may contact Kia customer service at 800-333-4542.  Kia's number for this recall is SC336.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V531000", "make": "Kia", "model": "Seltos", "year": 2023, "received": "2023-07-31", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP", "summary": "Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles.  The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.", "consequence": "An electric oil pump assembly that overheats increases the risk of a vehicle fire.", "remedy": "Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge.  Owner notification letters are expected to be mailed September 28, 2023.  Owners may contact Kia customer service at 1-800-333-4542.  Kia's number for this recall is SC275.", "park_it": 0, "park_outside": 1, "ota": 0}], "recall_groups": ["engine", "transmission"], "recall_covered_share": 42.2, "park_warnings": 1, "ota_recalls": 0, "make": "Kia", "model": "Seltos", "year": 2023, "fetched_at": "2026-09-04T11:10:51+00:00", "segment": "subcompact-suv", "idx_vs_all": 0.29, "idx_vs_make": 0.34, "idx_vs_year": 0.29, "idx_vs_segment": 0.5, "early_idx": 0.29, "band": "far_fewer", "rank_in_year": 29, "n_in_year": 92, "peers_year": [{"make": "Mazda", "model": "CX-30", "per_year": 6.3, "idx_vs_all": 0.15, "complaints": 23, "self": false}, {"make": "Subaru", "model": "Crosstrek", "per_year": 9.3, "idx_vs_all": 0.22, "complaints": 34, "self": false}, {"make": "Kia", "model": "Seltos", "per_year": 12.2, "idx_vs_all": 0.29, "complaints": 45, "self": true}, {"make": "Hyundai", "model": "Kona", "per_year": 19.6, "idx_vs_all": 0.47, "complaints": 72, "self": false}, {"make": "Toyota", "model": "Corolla Cross", "per_year": 47.9, "idx_vs_all": 1.14, "complaints": 176, "self": false}, {"make": "Honda", "model": "HR-V", "per_year": 186.4, "idx_vs_all": 4.43, "complaints": 685, "self": false}], "prev_year": {"year": 2022, "per_year": 15.4, "complaints": 72}, "next_year": {"year": 2024, "per_year": 15.7, "complaints": 42}, "investigations": [{"action": "AQ25001", "subject": "Kia 25V099 Piston Oil Ring Recall Effectiveness", "component": "ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL", "opened": "2025-08-06", "closed": "2025-12-18", "campaign": "", "summary": "On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, inconsistent inspection results to determine whether an engine replacement was needed, and the unavailability of recall remedies. On August 11, 2025, an Information Request (IR) was issued to Kia requesting: 1) why the inspection test was revised from requiring a ‘cold’ engine to a ‘warm’ engine; 2) why the recall remedy was suspended from April 30, 2025 to May 7, 2025; 3) how Kia notified customers of the recall remedy suspension and the need to re-test engines that failed the ‘cold’ engine test; 4) the number of post-recall remedy complaints alleging engine or other engine related failures; and 5) the warranty coverage Kia is offering to vehicles that passed either inspection tests. On September 10, 2025, Kia responded to NHTSA’s IR: Kia reported the change in temperature from ‘cold’ to ‘warm’ engine testing was done to increase accuracy. The inspection test uses diagnostic tools that detects abnormal engine vibrations to identify damaged engines. From the initial launch of the Technical Service Bulletin (TSB) on April 4, 2025 through April 28, 2025, ‘cold’ engine testing resulted in a higher-than-expected failure rate when compared to the pre-recall warranty claim rate. This discrepancy led Kia to re-evaluate its inspection test and found that performing the inspection on a ‘cold’ engine can result in imprecise test results due to normal cold-start vibrations. Kia revised the inspection to ‘warm’ engine testing to minimize vibration interference. Kia sampled the field and performed a comparative analysis between ‘cold’ and ‘warm’", "years": [2021, 2022, 2023], "open": false}], "keywords": {"engine": [{"term": "engine", "docs": 13, "ratio": 3.4}, {"term": "light", "docs": 12, "ratio": 3.8}, {"term": "smoke", "docs": 5, "ratio": 20.0}, {"term": "oil", "docs": 6, "ratio": 5.9}, {"term": "turbo", "docs": 3, "ratio": 29.2}, {"term": "foot", "docs": 4, "ratio": 12.3}], "electrical": [{"term": "forward", "docs": 4, "ratio": 8.8}, {"term": "displayed", "docs": 3, "ratio": 10.7}, {"term": "screen", "docs": 3, "ratio": 7.9}, {"term": "incident", "docs": 3, "ratio": 7.1}, {"term": "message", "docs": 3, "ratio": 6.8}, {"term": "collision", "docs": 3, "ratio": 6.0}], "structure": [{"term": "reflects", "docs": 4, "ratio": 599.5}, {"term": "reflection", "docs": 3, "ratio": 385.4}, {"term": "glass", "docs": 3, "ratio": 15.5}, {"term": "windshield", "docs": 3, "ratio": 6.8}, {"term": "side", "docs": 3, "ratio": 3.5}, {"term": "front", "docs": 3, "ratio": 3.4}]}, "changed": "2026-09-04"}, {"first_filed": "2023-08-22", "last_filed": "2026-07-27", "median_filing_delay_days": 6, "limited_data": false, "complaints": 42, "crashes": 4, "fires": 1, "injuries": 2, "deaths": 0, "severe": 5, "severe_share": 11.9, "injuries_per_100": 4.8, "per_year": 15.7, "age_years": 2.7, "by_group": [{"group": "electrical", "count": 13, "share": 31.0, "ratio": 1.97}, {"group": "engine", "count": 7, "share": 16.7, "ratio": 0.75}, {"group": "hvac", "count": 7, "share": 16.7, "ratio": 1.86}, {"group": "structure", "count": 5, "share": 11.9, "ratio": 1.3}, {"group": "transmission", "count": 3, "share": 7.1, "ratio": 0.61}, {"group": "airbags", "count": 2, "share": 4.8, "ratio": 1.26}, {"group": "other", "count": 2, "share": 4.8, "ratio": 2.65}, {"group": "brakes", "count": 1, "share": 2.4, "ratio": 0.4}, {"group": "steering", "count": 1, "share": 2.4, "ratio": 0.37}, {"group": "wheels", "count": 1, "share": 2.4, "ratio": 0.96}], "top_group": "electrical", "by_filed_year": [{"year": 2023, "count": 5}, {"year": 2024, "count": 6}, {"year": 2025, "count": 21}, {"year": 2026, "count": 10}], "early": 32, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 19, "share": 45.2}, {"key": "age_1_2", "count": 16, "share": 38.1}, {"key": "age_2_3", "count": 7, "share": 16.7}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 14, "recent_12m": 17, "prior_12m": 16, "recent_trend": "steady", "recalls": 2, "recall_list": [{"campaign": "23V830000", "make": "Kia", "model": "Seltos", "year": 2024, "received": "2023-12-22", "component": "AIR BAGS", "summary": "Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles.  Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.", "consequence": "An air bag that deploys unexpectedly can increase the risk of injury or crash.", "remedy": "Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge.  Owner notification letters were mailed January 31, 2024.  Owners may contact Kia customer service at 1-800-333-4542.  Kia's number for this recall is SC289.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V531000", "make": "Kia", "model": "Seltos", "year": 2024, "received": "2023-07-31", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP", "summary": "Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles.  The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.", "consequence": "An electric oil pump assembly that overheats increases the risk of a vehicle fire.", "remedy": "Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge.  Owner notification letters are expected to be mailed September 28, 2023.  Owners may contact Kia customer service at 1-800-333-4542.  Kia's number for this recall is SC275.", "park_it": 0, "park_outside": 1, "ota": 0}], "recall_groups": ["airbags", "transmission"], "recall_covered_share": 11.9, "park_warnings": 1, "ota_recalls": 0, "make": "Kia", "model": "Seltos", "year": 2024, "fetched_at": "2026-09-04T11:10:53+00:00", "segment": "subcompact-suv", "idx_vs_all": 0.37, "idx_vs_make": 0.44, "idx_vs_year": 0.41, "idx_vs_segment": 0.64, "early_idx": 0.46, "band": "far_fewer", "rank_in_year": 31, "n_in_year": 89, "peers_year": [{"make": "Mazda", "model": "CX-30", "per_year": 11.2, "idx_vs_all": 0.27, "complaints": 30, "self": false}, {"make": "Kia", "model": "Seltos", "per_year": 15.7, "idx_vs_all": 0.37, "complaints": 42, "self": true}, {"make": "Toyota", "model": "Corolla Cross", "per_year": 17.9, "idx_vs_all": 0.43, "complaints": 48, "self": false}, {"make": "Hyundai", "model": "Kona", "per_year": 23.9, "idx_vs_all": 0.57, "complaints": 64, "self": false}, {"make": "Honda", "model": "HR-V", "per_year": 40.0, "idx_vs_all": 0.95, "complaints": 107, "self": false}, {"make": "Subaru", "model": "Crosstrek", "per_year": 42.2, "idx_vs_all": 1.0, "complaints": 113, "self": false}], "prev_year": {"year": 2023, "per_year": 12.2, "complaints": 45}, "next_year": {"year": 2025, "per_year": 7.2, "complaints": 12}, "investigations": [], "keywords": {"electrical": [{"term": "speedometer", "docs": 4, "ratio": 50.3}, {"term": "completely", "docs": 5, "ratio": 7.5}, {"term": "temperature", "docs": 3, "ratio": 17.5}, {"term": "black", "docs": 3, "ratio": 14.3}, {"term": "gas", "docs": 3, "ratio": 5.3}, {"term": "shut", "docs": 3, "ratio": 4.7}]}, "changed": "2026-09-04"}, {"first_filed": "2024-11-10", "last_filed": "2026-07-23", "median_filing_delay_days": 6, "limited_data": true, "complaints": 12, "crashes": 1, "fires": 0, "injuries": 0, "deaths": 0, "severe": 1, "severe_share": 8.3, "injuries_per_100": 0.0, "per_year": 7.2, "age_years": 1.7, "by_group": [{"group": "electrical", "count": 3, "share": 25.0, "ratio": 1.59}, {"group": "adas", "count": 2, "share": 16.7, "ratio": 2.91}, {"group": "exterior", "count": 2, "share": 16.7, "ratio": 10.68}, {"group": "engine", "count": 1, "share": 8.3, "ratio": 0.37}, {"group": "brakes", "count": 1, "share": 8.3, "ratio": 1.37}, {"group": "structure", "count": 1, "share": 8.3, "ratio": 0.9}, {"group": "wheels", "count": 1, "share": 8.3, "ratio": 3.33}, {"group": "hvac", "count": 1, "share": 8.3, "ratio": 0.93}], "top_group": "electrical", "by_filed_year": [{"year": 2024, "count": 2}, {"year": 2025, "count": 5}, {"year": 2026, "count": 5}], "early": 12, "early_closed": false, "age_buckets": [{"key": "age_0_1", "count": 8, "share": 66.7}, {"key": "age_1_2", "count": 4, "share": 33.3}, {"key": "age_2_3", "count": 0, "share": 0.0}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 6, "recent_12m": 5, "prior_12m": 7, "recent_trend": null, "recalls": 0, "recall_list": [], "recall_groups": [], "recall_covered_share": 0.0, "park_warnings": 0, "ota_recalls": 0, "make": "Kia", "model": "Seltos", "year": 2025, "fetched_at": "2026-09-04T11:10:55+00:00", "segment": "subcompact-suv", "idx_vs_all": 0.17, "idx_vs_make": 0.2, "idx_vs_year": 0.15, "idx_vs_segment": 0.29, "early_idx": null, "band": "far_fewer", "rank_in_year": 13, "n_in_year": 85, "peers_year": [{"make": "Kia", "model": "Seltos", "per_year": 7.2, "idx_vs_all": 0.17, "complaints": 12, "self": true}, {"make": "Toyota", "model": "Corolla Cross", "per_year": 11.4, "idx_vs_all": 0.27, "complaints": 19, "self": false}, {"make": "Mazda", "model": "CX-30", "per_year": 14.9, "idx_vs_all": 0.35, "complaints": 25, "self": false}, {"make": "Hyundai", "model": "Kona", "per_year": 17.3, "idx_vs_all": 0.41, "complaints": 29, "self": false}, {"make": "Honda", "model": "HR-V", "per_year": 25.1, "idx_vs_all": 0.6, "complaints": 42, "self": false}, {"make": "Subaru", "model": "Crosstrek", "per_year": 25.7, "idx_vs_all": 0.61, "complaints": 43, "self": false}], "prev_year": {"year": 2024, "per_year": 15.7, "complaints": 42}, "next_year": null, "investigations": [], "keywords": {}, "changed": "2026-09-04"}]}