{"make": "Lexus", "model": "NX", "segment": "luxury-suv", "canonical": "https://cars.insightarise.com/lexus/nx/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Lexus", "model": "NX", "segment": "luxury-suv", "term_shares": {"stall": {"count": 11, "share": 8.9}}, "years": [{"year": 2021, "complaints": 17, "per_year": 3.0, "recalls": 0, "severe_share": 11.8, "idx_vs_all": 0.07, "early": 4, "early_closed": true, "early_idx": 0.07, "recent_12m": 2, "recent_trend": null, "top_group": "structure", "investigations": 1, "park_warnings": 0}, {"year": 2022, "complaints": 30, "per_year": 6.4, "recalls": 2, "severe_share": 26.7, "idx_vs_all": 0.15, "early": 17, "early_closed": true, "early_idx": 0.23, "recent_12m": 6, "recent_trend": null, "top_group": "hvac", "investigations": 1, "park_warnings": 0}, {"year": 2023, "complaints": 15, "per_year": 4.1, "recalls": 3, "severe_share": 6.7, "idx_vs_all": 0.1, "early": 8, "early_closed": true, "early_idx": 0.1, "recent_12m": 3, "recent_trend": null, "top_group": "hvac", "investigations": 0, "park_warnings": 0}, {"year": 2024, "complaints": 44, "per_year": 16.4, "recalls": 5, "severe_share": 15.9, "idx_vs_all": 0.39, "early": 34, "early_closed": true, "early_idx": 0.48, "recent_12m": 11, "recent_trend": "steady", "top_group": "electrical", "investigations": 0, "park_warnings": 0}, {"year": 2025, "complaints": 17, "per_year": 10.2, "recalls": 5, "severe_share": 17.6, "idx_vs_all": 0.24, "early": 17, "early_closed": false, "early_idx": null, "recent_12m": 10, "recent_trend": null, "top_group": "structure", "investigations": 0, "park_warnings": 0}], "first_year": 2021, "last_year": 2025, "n_years": 5, "complaints": 123, "recalls": 7, "recall_by_year": [{"year": 2023, "count": 1}, {"year": 2024, "count": 2}, {"year": 2025, "count": 3}, {"year": 2026, "count": 1}], "park_warnings": 0, "ota_recalls": 0, "crashes": 18, "fires": 3, "injuries": 11, "deaths": 0, "severe": 21, "severe_share": 17.1, "top_group": "electrical", "by_group": [{"group": "electrical", "count": 28, "share": 22.8, "ratio": 1.45, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 5.9}, {"year": 2022, "count": 6, "share": 20.0}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 18, "share": 40.9}, {"year": 2025, "count": 2, "share": 11.8}], "recent_12m": 10, "prior_12m": 8, "recent_trend": null, "keywords": [{"term": "doors", "docs": 7, "ratio": 19.9}, {"term": "battery", "docs": 11, "ratio": 6.3}, {"term": "gauges", "docs": 4, "ratio": 62.7}, {"term": "aaa", "docs": 4, "ratio": 47.5}, {"term": "plug-in hybrid", "docs": 3, "ratio": 164.0}, {"term": "locked", "docs": 6, "ratio": 10.8}]}, {"group": "structure", "count": 22, "share": 17.9, "ratio": 1.95, "page": false, "by_year": [{"year": 2021, "count": 4, "share": 23.5}, {"year": 2022, "count": 4, "share": 13.3}, {"year": 2023, "count": 2, "share": 13.3}, {"year": 2024, "count": 6, "share": 13.6}, {"year": 2025, "count": 6, "share": 35.3}], "recent_12m": 3, "prior_12m": 7, "recent_trend": null, "keywords": [{"term": "mirror", "docs": 7, "ratio": 35.4}, {"term": "side view", "docs": 3, "ratio": 147.5}, {"term": "vibrates", "docs": 3, "ratio": 65.8}, {"term": "closed", "docs": 4, "ratio": 12.0}, {"term": "sunroof", "docs": 4, "ratio": 11.0}, {"term": "objects", "docs": 3, "ratio": 24.5}]}, {"group": "hvac", "count": 22, "share": 17.9, "ratio": 2.0, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 5.9}, {"year": 2022, "count": 8, "share": 26.7}, {"year": 2023, "count": 3, "share": 20.0}, {"year": 2024, "count": 8, "share": 18.2}, {"year": 2025, "count": 2, "share": 11.8}], "recent_12m": 7, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "someone", "docs": 6, "ratio": 11.3}, {"term": "outside", "docs": 5, "ratio": 10.9}, {"term": "connect", "docs": 3, "ratio": 44.0}, {"term": "open door", "docs": 3, "ratio": 41.7}, {"term": "glass", "docs": 5, "ratio": 9.4}, {"term": "exploded", "docs": 4, "ratio": 14.7}]}, {"group": "brakes", "count": 10, "share": 8.1, "ratio": 1.34, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 11.8}, {"year": 2022, "count": 5, "share": 16.7}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 1, "share": 2.3}, {"year": 2025, "count": 1, "share": 5.9}], "recent_12m": 3, "prior_12m": 2, "recent_trend": null, "keywords": [{"term": "attempts", "docs": 3, "ratio": 22.9}, {"term": "warning lamps", "docs": 3, "ratio": 17.3}, {"term": "driveway", "docs": 3, "ratio": 16.1}, {"term": "brake", "docs": 5, "ratio": 5.2}, {"term": "left", "docs": 4, "ratio": 5.8}, {"term": "pedal", "docs": 3, "ratio": 5.7}]}, {"group": "wheels", "count": 8, "share": 6.5, "ratio": 2.61, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 11.8}, {"year": 2022, "count": 2, "share": 6.7}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 4, "share": 23.5}], "recent_12m": 1, "prior_12m": 3, "recent_trend": null, "keywords": [{"term": "lug bolts", "docs": 3, "ratio": 7708.0}, {"term": "tire", "docs": 6, "ratio": 32.3}, {"term": "remove", "docs": 3, "ratio": 67.2}, {"term": "pressure", "docs": 3, "ratio": 15.9}, {"term": "wheel", "docs": 4, "ratio": 7.1}, {"term": "side", "docs": 3, "ratio": 3.5}]}, {"group": "adas", "count": 7, "share": 5.7, "ratio": 0.99, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 5.9}, {"year": 2022, "count": 1, "share": 3.3}, {"year": 2023, "count": 2, "share": 13.3}, {"year": 2024, "count": 2, "share": 4.5}, {"year": 2025, "count": 1, "share": 5.9}], "recent_12m": 2, "prior_12m": 0, "recent_trend": null, "keywords": []}, {"group": "engine", "count": 7, "share": 5.7, "ratio": 0.26, "page": false, "by_year": [{"year": 2021, "count": 3, "share": 17.6}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 2, "share": 13.3}, {"year": 2024, "count": 2, "share": 4.5}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 2, "prior_12m": 3, "recent_trend": null, "keywords": []}, {"group": "other", "count": 7, "share": 5.7, "ratio": 3.15, "page": false, "by_year": [{"year": 2021, "count": 0, "share": 0.0}, {"year": 2022, "count": 2, "share": 6.7}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 3, "share": 6.8}, {"year": 2025, "count": 1, "share": 5.9}], "recent_12m": 1, "prior_12m": 2, "recent_trend": null, "keywords": []}], "problems": [{"group": "electrical", "count": 28, "share": 22.8, "ratio": 1.45, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 5.9}, {"year": 2022, "count": 6, "share": 20.0}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 18, "share": 40.9}, {"year": 2025, "count": 2, "share": 11.8}], "recent_12m": 10, "prior_12m": 8, "recent_trend": null, "keywords": [{"term": "doors", "docs": 7, "ratio": 19.9}, {"term": "battery", "docs": 11, "ratio": 6.3}, {"term": "gauges", "docs": 4, "ratio": 62.7}, {"term": "aaa", "docs": 4, "ratio": 47.5}, {"term": "plug-in hybrid", "docs": 3, "ratio": 164.0}, {"term": "locked", "docs": 6, "ratio": 10.8}]}, {"group": "structure", "count": 22, "share": 17.9, "ratio": 1.95, "page": false, "by_year": [{"year": 2021, "count": 4, "share": 23.5}, {"year": 2022, "count": 4, "share": 13.3}, {"year": 2023, "count": 2, "share": 13.3}, {"year": 2024, "count": 6, "share": 13.6}, {"year": 2025, "count": 6, "share": 35.3}], "recent_12m": 3, "prior_12m": 7, "recent_trend": null, "keywords": [{"term": "mirror", "docs": 7, "ratio": 35.4}, {"term": "side view", "docs": 3, "ratio": 147.5}, {"term": "vibrates", "docs": 3, "ratio": 65.8}, {"term": "closed", "docs": 4, "ratio": 12.0}, {"term": "sunroof", "docs": 4, "ratio": 11.0}, {"term": "objects", "docs": 3, "ratio": 24.5}]}, {"group": "hvac", "count": 22, "share": 17.9, "ratio": 2.0, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 5.9}, {"year": 2022, "count": 8, "share": 26.7}, {"year": 2023, "count": 3, "share": 20.0}, {"year": 2024, "count": 8, "share": 18.2}, {"year": 2025, "count": 2, "share": 11.8}], "recent_12m": 7, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "someone", "docs": 6, "ratio": 11.3}, {"term": "outside", "docs": 5, "ratio": 10.9}, {"term": "connect", "docs": 3, "ratio": 44.0}, {"term": "open door", "docs": 3, "ratio": 41.7}, {"term": "glass", "docs": 5, "ratio": 9.4}, {"term": "exploded", "docs": 4, "ratio": 14.7}]}, {"group": "brakes", "count": 10, "share": 8.1, "ratio": 1.34, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 11.8}, {"year": 2022, "count": 5, "share": 16.7}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 1, "share": 2.3}, {"year": 2025, "count": 1, "share": 5.9}], "recent_12m": 3, "prior_12m": 2, "recent_trend": null, "keywords": [{"term": "attempts", "docs": 3, "ratio": 22.9}, {"term": "warning lamps", "docs": 3, "ratio": 17.3}, {"term": "driveway", "docs": 3, "ratio": 16.1}, {"term": "brake", "docs": 5, "ratio": 5.2}, {"term": "left", "docs": 4, "ratio": 5.8}, {"term": "pedal", "docs": 3, "ratio": 5.7}]}, {"group": "wheels", "count": 8, "share": 6.5, "ratio": 2.61, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 11.8}, {"year": 2022, "count": 2, "share": 6.7}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 4, "share": 23.5}], "recent_12m": 1, "prior_12m": 3, "recent_trend": null, "keywords": [{"term": "lug bolts", "docs": 3, "ratio": 7708.0}, {"term": "tire", "docs": 6, "ratio": 32.3}, {"term": "remove", "docs": 3, "ratio": 67.2}, {"term": "pressure", "docs": 3, "ratio": 15.9}, {"term": "wheel", "docs": 4, "ratio": 7.1}, {"term": "side", "docs": 3, "ratio": 3.5}]}, {"group": "adas", "count": 7, "share": 5.7, "ratio": 0.99, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 5.9}, {"year": 2022, "count": 1, "share": 3.3}, {"year": 2023, "count": 2, "share": 13.3}, {"year": 2024, "count": 2, "share": 4.5}, {"year": 2025, "count": 1, "share": 5.9}], "recent_12m": 2, "prior_12m": 0, "recent_trend": null, "keywords": []}, {"group": "engine", "count": 7, "share": 5.7, "ratio": 0.26, "page": false, "by_year": [{"year": 2021, "count": 3, "share": 17.6}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 2, "share": 13.3}, {"year": 2024, "count": 2, "share": 4.5}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 2, "prior_12m": 3, "recent_trend": null, "keywords": []}, {"group": "other", "count": 7, "share": 5.7, "ratio": 3.15, "page": false, "by_year": [{"year": 2021, "count": 0, "share": 0.0}, {"year": 2022, "count": 2, "share": 6.7}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 3, "share": 6.8}, {"year": 2025, "count": 1, "share": 5.9}], "recent_12m": 1, "prior_12m": 2, "recent_trend": null, "keywords": []}, {"group": "transmission", "count": 4, "share": 3.3, "ratio": 0.28, "page": false, "by_year": [{"year": 2021, "count": 0, "share": 0.0}, {"year": 2022, "count": 1, "share": 3.3}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 2, "share": 4.5}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 1, "prior_12m": 2, "recent_trend": null, "keywords": []}, {"group": "airbags", "count": 3, "share": 2.4, "ratio": 0.64, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 11.8}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 0, "prior_12m": 1, "recent_trend": null, "keywords": []}, {"group": "fuel", "count": 3, "share": 2.4, "ratio": 0.57, "page": false, "by_year": [{"year": 2021, "count": 1, "share": 5.9}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 2, "share": 4.5}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 1, "prior_12m": 1, "recent_trend": null, "keywords": []}, {"group": "exterior", "count": 2, "share": 1.6, "ratio": 1.04, "page": false, "by_year": [{"year": 2021, "count": 0, "share": 0.0}, {"year": 2022, "count": 1, "share": 3.3}, {"year": 2023, "count": 1, "share": 6.7}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 1, "prior_12m": 1, "recent_trend": null, "keywords": []}], "worst_year": 2024, "best_year": 2021, "years_high": [2024], "years_low": [2021, 2023], "avg_per_year": 8.0, "idx_vs_all": 0.19, "idx_vs_segment": 0.53, "band": "far_fewer", "trend": {"label": "worsening", "pct": 93.0, "from_years": [2021, 2022], "to_years": [2023, 2024], "from_idx": 0.15, "to_idx": 0.29, "from_early": 10, "to_early": 21}, "filed_by_year": [{"year": 2021, "count": 1}, {"year": 2022, "count": 11}, {"year": 2023, "count": 21}, {"year": 2024, "count": 31}, {"year": 2025, "count": 36}, {"year": 2026, "count": 23}], "recent_12m": 32, "prior_12m": 34, "recent_trend": "steady", "recent_pct": -6.0, "age_buckets": [{"key": "age_0_1", "count": 52, "share": 42.3}, {"key": "age_1_2", "count": 36, "share": 29.3}, {"key": "age_2_3", "count": 18, "share": 14.6}, {"key": "age_3_5", "count": 15, "share": 12.2}, {"key": "age_5p", "count": 2, "share": 1.6}], "median_age_months": 15, "keywords": [{"term": "door", "docs": 21, "ratio": 4.3}, {"term": "hudson columbia", "docs": 3, "ratio": 3509.3}, {"term": "plug-in hybrid", "docs": 5, "ratio": 62.2}, {"term": "maintenance jim", "docs": 3, "ratio": 877.3}, {"term": "february maintenance", "docs": 3, "ratio": 877.3}, {"term": "columbia inspected", "docs": 3, "ratio": 877.3}, {"term": "tire", "docs": 13, "ratio": 4.6}, {"term": "side", "docs": 27, "ratio": 2.1}], "investigations": [{"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}], "segment_rank": 2, "segment_n": 9, "peers": [{"make": "Audi", "model": "Q7", "avg_per_year": 7.3, "idx_vs_all": 0.17, "top_group": "engine", "complaints": 349, "recalls": 20, "trend": "improving", "recent_trend": "steady", "rank": 1, "self": false}, {"make": "Lexus", "model": "NX", "avg_per_year": 8.0, "idx_vs_all": 0.19, "top_group": "electrical", "complaints": 123, "recalls": 7, "trend": "worsening", "recent_trend": "steady", "rank": 2, "self": true}, {"make": "Lexus", "model": "RX", "avg_per_year": 11.3, "idx_vs_all": 0.27, "top_group": "airbags", "complaints": 303, "recalls": 8, "trend": "worsening", "recent_trend": "steady", "rank": 3, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "avg_per_year": 12.8, "idx_vs_all": 0.3, "top_group": "engine", "complaints": 476, "recalls": 2, "trend": "worsening", "recent_trend": "steady", "rank": 4, "self": false}, {"make": "Mercedes-Benz", "model": "GLC", "avg_per_year": 13.9, "idx_vs_all": 0.33, "top_group": "engine", "complaints": 510, "recalls": 3, "trend": "worsening", "recent_trend": "steady", "rank": 5, "self": false}, {"make": "Audi", "model": "Q5", "avg_per_year": 14.1, "idx_vs_all": 0.33, "top_group": "electrical", "complaints": 553, "recalls": 19, "trend": "stable", "recent_trend": "rising", "rank": 6, "self": false}, {"make": "BMW", "model": "X3", "avg_per_year": 14.6, "idx_vs_all": 0.35, "top_group": "electrical", "complaints": 606, "recalls": 41, "trend": "improving", "recent_trend": "rising", "rank": 7, "self": false}, {"make": "BMW", "model": "X5", "avg_per_year": 22.4, "idx_vs_all": 0.53, "top_group": "electrical", "complaints": 768, "recalls": 42, "trend": "worsening", "recent_trend": "steady", "rank": 8, "self": false}, {"make": "Acura", "model": "MDX", "avg_per_year": 27.9, "idx_vs_all": 0.66, "top_group": "engine", "complaints": 923, "recalls": 16, "trend": "stable", "recent_trend": "rising", "rank": 9, "self": false}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2021-10-13", "last_filed": "2026-04-09", "median_filing_delay_days": 21, "limited_data": true, "complaints": 17, "crashes": 1, "fires": 1, "injuries": 2, "deaths": 0, "severe": 2, "severe_share": 11.8, "injuries_per_100": 11.8, "per_year": 3.0, "age_years": 5.7, "by_group": [{"group": "structure", "count": 4, "share": 23.5, "ratio": 2.56}, {"group": "engine", "count": 3, "share": 17.6, "ratio": 0.79}, {"group": "brakes", "count": 2, "share": 11.8, "ratio": 1.95}, {"group": "airbags", "count": 2, "share": 11.8, "ratio": 3.09}, {"group": "wheels", "count": 2, "share": 11.8, "ratio": 4.73}, {"group": "electrical", "count": 1, "share": 5.9, "ratio": 0.37}, {"group": "fuel", "count": 1, "share": 5.9, "ratio": 1.37}, {"group": "adas", "count": 1, "share": 5.9, "ratio": 1.03}, {"group": "hvac", "count": 1, "share": 5.9, "ratio": 0.66}], "top_group": "structure", "by_filed_year": [{"year": 2021, "count": 1}, {"year": 2022, "count": 3}, {"year": 2023, "count": 2}, {"year": 2024, "count": 5}, {"year": 2025, "count": 4}, {"year": 2026, "count": 2}], "early": 4, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 1, "share": 5.9}, {"key": "age_1_2", "count": 4, "share": 23.5}, {"key": "age_2_3", "count": 3, "share": 17.6}, {"key": "age_3_5", "count": 7, "share": 41.2}, {"key": "age_5p", "count": 2, "share": 11.8}], "median_age_months": 43, "recent_12m": 2, "prior_12m": 6, "recent_trend": null, "recalls": 0, "recall_list": [], "recall_groups": [], "recall_covered_share": 0.0, "park_warnings": 0, "ota_recalls": 0, "make": "Lexus", "model": "NX", "year": 2021, "fetched_at": "2026-09-04T11:39:43+00:00", "segment": "luxury-suv", "idx_vs_all": 0.07, "idx_vs_make": 0.39, "idx_vs_year": 0.08, "idx_vs_segment": 0.2, "early_idx": 0.07, "band": "far_fewer", "rank_in_year": 6, "n_in_year": 85, "peers_year": [{"make": "Lexus", "model": "NX", "per_year": 3.0, "idx_vs_all": 0.07, "complaints": 17, "self": true}, {"make": "Mercedes-Benz", "model": "GLC", "per_year": 11.1, "idx_vs_all": 0.26, "complaints": 63, "self": false}, {"make": "Lexus", "model": "RX", "per_year": 12.3, "idx_vs_all": 0.29, "complaints": 70, "self": false}, {"make": "Audi", "model": "Q7", "per_year": 12.5, "idx_vs_all": 0.3, "complaints": 71, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 15.5, "idx_vs_all": 0.37, "complaints": 88, "self": false}, {"make": "Audi", "model": "Q5", "per_year": 17.5, "idx_vs_all": 0.42, "complaints": 99, "self": false}, {"make": "BMW", "model": "X5", "per_year": 18.2, "idx_vs_all": 0.43, "complaints": 103, "self": false}, {"make": "BMW", "model": "X3", "per_year": 18.7, "idx_vs_all": 0.44, "complaints": 106, "self": false}], "prev_year": null, "next_year": {"year": 2022, "per_year": 6.4, "complaints": 30}, "investigations": [{"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}], "keywords": {}, "changed": "2026-09-04"}, {"first_filed": "2022-03-24", "last_filed": "2026-08-28", "median_filing_delay_days": 25, "limited_data": false, "complaints": 30, "crashes": 8, "fires": 0, "injuries": 3, "deaths": 0, "severe": 8, "severe_share": 26.7, "injuries_per_100": 10.0, "per_year": 6.4, "age_years": 4.7, "by_group": [{"group": "hvac", "count": 8, "share": 26.7, "ratio": 2.98}, {"group": "electrical", "count": 6, "share": 20.0, "ratio": 1.27}, {"group": "brakes", "count": 5, "share": 16.7, "ratio": 2.75}, {"group": "structure", "count": 4, "share": 13.3, "ratio": 1.45}, {"group": "wheels", "count": 2, "share": 6.7, "ratio": 2.69}, {"group": "other", "count": 2, "share": 6.7, "ratio": 3.7}, {"group": "transmission", "count": 1, "share": 3.3, "ratio": 0.28}, {"group": "adas", "count": 1, "share": 3.3, "ratio": 0.58}, {"group": "exterior", "count": 1, "share": 3.3, "ratio": 2.11}], "top_group": "hvac", "by_filed_year": [{"year": 2022, "count": 8}, {"year": 2023, "count": 9}, {"year": 2024, "count": 5}, {"year": 2025, "count": 5}, {"year": 2026, "count": 3}], "early": 17, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 10, "share": 33.3}, {"key": "age_1_2", "count": 9, "share": 30.0}, {"key": "age_2_3", "count": 4, "share": 13.3}, {"key": "age_3_5", "count": 7, "share": 23.3}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 20, "recent_12m": 6, "prior_12m": 2, "recent_trend": null, "recalls": 2, "recall_list": [{"campaign": "26V162000", "make": "Lexus", "model": "NX", "year": 2022, "received": "2026-03-18", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V744000", "make": "Lexus", "model": "NX", "year": 2022, "received": "2025-10-30", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical"], "recall_covered_share": 20.0, "park_warnings": 0, "ota_recalls": 0, "make": "Lexus", "model": "NX", "year": 2022, "fetched_at": "2026-09-04T11:39:48+00:00", "segment": "luxury-suv", "idx_vs_all": 0.15, "idx_vs_make": 0.83, "idx_vs_year": 0.16, "idx_vs_segment": 0.42, "early_idx": 0.23, "band": "far_fewer", "rank_in_year": 15, "n_in_year": 92, "peers_year": [{"make": "Audi", "model": "Q7", "per_year": 3.9, "idx_vs_all": 0.09, "complaints": 18, "self": false}, {"make": "Lexus", "model": "NX", "per_year": 6.4, "idx_vs_all": 0.15, "complaints": 30, "self": true}, {"make": "Lexus", "model": "RX", "per_year": 8.1, "idx_vs_all": 0.19, "complaints": 38, "self": false}, {"make": "Audi", "model": "Q5", "per_year": 9.8, "idx_vs_all": 0.23, "complaints": 46, "self": false}, {"make": "Mercedes-Benz", "model": "GLC", "per_year": 13.3, "idx_vs_all": 0.32, "complaints": 62, "self": false}, {"make": "BMW", "model": "X5", "per_year": 14.8, "idx_vs_all": 0.35, "complaints": 69, "self": false}, {"make": "BMW", "model": "X3", "per_year": 15.0, "idx_vs_all": 0.36, "complaints": 70, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 15.0, "idx_vs_all": 0.36, "complaints": 70, "self": false}, {"make": "Acura", "model": "MDX", "per_year": 36.2, "idx_vs_all": 0.86, "complaints": 169, "self": false}], "prev_year": {"year": 2021, "per_year": 3.0, "complaints": 17}, "next_year": {"year": 2023, "per_year": 4.1, "complaints": 15}, "investigations": [{"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2018, 2019, 2020, 2021, 2022], "open": false}], "keywords": {"hvac": [{"term": "cause", "docs": 3, "ratio": 5.0}, {"term": "side", "docs": 3, "ratio": 3.5}]}, "changed": "2026-09-04"}, {"first_filed": "2023-04-08", "last_filed": "2026-08-07", "median_filing_delay_days": 49, "limited_data": true, "complaints": 15, "crashes": 1, "fires": 0, "injuries": 1, "deaths": 0, "severe": 1, "severe_share": 6.7, "injuries_per_100": 6.7, "per_year": 4.1, "age_years": 3.7, "by_group": [{"group": "hvac", "count": 3, "share": 20.0, "ratio": 2.23}, {"group": "engine", "count": 2, "share": 13.3, "ratio": 0.6}, {"group": "adas", "count": 2, "share": 13.3, "ratio": 2.32}, {"group": "structure", "count": 2, "share": 13.3, "ratio": 1.45}, {"group": "transmission", "count": 1, "share": 6.7, "ratio": 0.58}, {"group": "electrical", "count": 1, "share": 6.7, "ratio": 0.43}, {"group": "brakes", "count": 1, "share": 6.7, "ratio": 1.1}, {"group": "airbags", "count": 1, "share": 6.7, "ratio": 1.75}, {"group": "exterior", "count": 1, "share": 6.7, "ratio": 4.29}, {"group": "other", "count": 1, "share": 6.7, "ratio": 3.7}], "top_group": "hvac", "by_filed_year": [{"year": 2023, "count": 3}, {"year": 2024, "count": 5}, {"year": 2025, "count": 6}, {"year": 2026, "count": 1}], "early": 8, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 7, "share": 46.7}, {"key": "age_1_2", "count": 4, "share": 26.7}, {"key": "age_2_3", "count": 3, "share": 20.0}, {"key": "age_3_5", "count": 1, "share": 6.7}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 12, "recent_12m": 3, "prior_12m": 4, "recent_trend": null, "recalls": 3, "recall_list": [{"campaign": "26V162000", "make": "Lexus", "model": "NX", "year": 2023, "received": "2026-03-18", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V744000", "make": "Lexus", "model": "NX", "year": 2023, "received": "2025-10-30", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V040000", "make": "Lexus", "model": "NX", "year": 2023, "received": "2025-01-29", "component": "STEERING:COLUMN", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.  An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.", "remedy": "Dealers will inspect and replace the spiral cable assembly as necessary, free of charge.  Owner notification letters were mailed March 17, 2025.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 25TA02.  Lexus' number for this recall is 25LA02.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "steering"], "recall_covered_share": 6.7, "park_warnings": 0, "ota_recalls": 0, "make": "Lexus", "model": "NX", "year": 2023, "fetched_at": "2026-09-04T11:39:51+00:00", "segment": "luxury-suv", "idx_vs_all": 0.1, "idx_vs_make": 0.53, "idx_vs_year": 0.1, "idx_vs_segment": 0.27, "early_idx": 0.1, "band": "far_fewer", "rank_in_year": 10, "n_in_year": 92, "peers_year": [{"make": "BMW", "model": "X3", "per_year": 3.0, "idx_vs_all": 0.07, "complaints": 11, "self": false}, {"make": "Lexus", "model": "NX", "per_year": 4.1, "idx_vs_all": 0.1, "complaints": 15, "self": true}, {"make": "Audi", "model": "Q7", "per_year": 4.4, "idx_vs_all": 0.1, "complaints": 16, "self": false}, {"make": "BMW", "model": "X5", "per_year": 8.4, "idx_vs_all": 0.2, "complaints": 31, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 8.4, "idx_vs_all": 0.2, "complaints": 31, "self": false}, {"make": "Acura", "model": "MDX", "per_year": 11.7, "idx_vs_all": 0.28, "complaints": 43, "self": false}, {"make": "Audi", "model": "Q5", "per_year": 12.2, "idx_vs_all": 0.29, "complaints": 45, "self": false}, {"make": "Mercedes-Benz", "model": "GLC", "per_year": 17.7, "idx_vs_all": 0.42, "complaints": 65, "self": false}, {"make": "Lexus", "model": "RX", "per_year": 17.7, "idx_vs_all": 0.42, "complaints": 65, "self": false}], "prev_year": {"year": 2022, "per_year": 6.4, "complaints": 30}, "next_year": {"year": 2024, "per_year": 16.4, "complaints": 44}, "investigations": [], "keywords": {}, "changed": "2026-09-04"}, {"first_filed": "2023-06-20", "last_filed": "2026-08-16", "median_filing_delay_days": 9, "limited_data": false, "complaints": 44, "crashes": 5, "fires": 2, "injuries": 4, "deaths": 0, "severe": 7, "severe_share": 15.9, "injuries_per_100": 9.1, "per_year": 16.4, "age_years": 2.7, "by_group": [{"group": "electrical", "count": 18, "share": 40.9, "ratio": 2.6}, {"group": "hvac", "count": 8, "share": 18.2, "ratio": 2.03}, {"group": "structure", "count": 6, "share": 13.6, "ratio": 1.48}, {"group": "other", "count": 3, "share": 6.8, "ratio": 3.76}, {"group": "engine", "count": 2, "share": 4.5, "ratio": 0.2}, {"group": "transmission", "count": 2, "share": 4.5, "ratio": 0.39}, {"group": "fuel", "count": 2, "share": 4.5, "ratio": 1.04}, {"group": "adas", "count": 2, "share": 4.5, "ratio": 0.78}, {"group": "brakes", "count": 1, "share": 2.3, "ratio": 0.38}], "top_group": "electrical", "by_filed_year": [{"year": 2023, "count": 7}, {"year": 2024, "count": 14}, {"year": 2025, "count": 13}, {"year": 2026, "count": 10}], "early": 34, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 23, "share": 52.3}, {"key": "age_1_2", "count": 13, "share": 29.5}, {"key": "age_2_3", "count": 8, "share": 18.2}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 10, "recent_12m": 11, "prior_12m": 15, "recent_trend": "steady", "recalls": 5, "recall_list": [{"campaign": "26V162000", "make": "Lexus", "model": "NX", "year": 2024, "received": "2026-03-18", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V744000", "make": "Lexus", "model": "NX", "year": 2024, "received": "2025-10-30", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V040000", "make": "Lexus", "model": "NX", "year": 2024, "received": "2025-01-29", "component": "STEERING:COLUMN", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.  An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.", "remedy": "Dealers will inspect and replace the spiral cable assembly as necessary, free of charge.  Owner notification letters were mailed March 17, 2025.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 25TA02.  Lexus' number for this recall is 25LA02.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V482000", "make": "Lexus", "model": "NX", "year": 2024, "received": "2024-06-27", "component": "SEATS:FRONT ASSEMBLY:HEAD RESTRAINT", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles.  The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, \"Head Restraints.\"", "consequence": "A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.", "remedy": "Dealers will replace the driver and front passenger seat head rest assemblies, free of charge.  Owner letters were mailed February 14, 2025.  Owners may contact Toyota customer service at 1-800-331-4331.  Toyota's numbers for this recall are 24LB06 and 24LA06.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V480000", "make": "Lexus", "model": "NX", "year": 2024, "received": "2023-07-12", "component": "STEERING:COLUMN", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles.  An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.", "remedy": "Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge.  Owner notification letters were mailed September 8, 2023.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 23TA08.  Lexus' number for this recall is 23LA02.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "other", "steering"], "recall_covered_share": 47.7, "park_warnings": 0, "ota_recalls": 0, "make": "Lexus", "model": "NX", "year": 2024, "fetched_at": "2026-09-04T11:39:58+00:00", "segment": "luxury-suv", "idx_vs_all": 0.39, "idx_vs_make": 2.13, "idx_vs_year": 0.43, "idx_vs_segment": 1.09, "early_idx": 0.48, "band": "far_fewer", "rank_in_year": 36, "n_in_year": 89, "peers_year": [{"make": "Audi", "model": "Q7", "per_year": 0.4, "idx_vs_all": 0.01, "complaints": 1, "self": false}, {"make": "Mercedes-Benz", "model": "GLC", "per_year": 11.6, "idx_vs_all": 0.28, "complaints": 31, "self": false}, {"make": "Audi", "model": "Q5", "per_year": 12.7, "idx_vs_all": 0.3, "complaints": 34, "self": false}, {"make": "BMW", "model": "X3", "per_year": 13.5, "idx_vs_all": 0.32, "complaints": 36, "self": false}, {"make": "Acura", "model": "MDX", "per_year": 15.0, "idx_vs_all": 0.36, "complaints": 40, "self": false}, {"make": "Lexus", "model": "NX", "per_year": 16.4, "idx_vs_all": 0.39, "complaints": 44, "self": true}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 18.7, "idx_vs_all": 0.44, "complaints": 50, "self": false}, {"make": "Lexus", "model": "RX", "per_year": 20.9, "idx_vs_all": 0.5, "complaints": 56, "self": false}, {"make": "BMW", "model": "X5", "per_year": 53.8, "idx_vs_all": 1.28, "complaints": 144, "self": false}], "prev_year": {"year": 2023, "per_year": 4.1, "complaints": 15}, "next_year": {"year": 2025, "per_year": 10.2, "complaints": 17}, "investigations": [], "keywords": {"electrical": [{"term": "gauges", "docs": 4, "ratio": 97.5}, {"term": "infotainment screen", "docs": 3, "ratio": 51.8}, {"term": "doors", "docs": 4, "ratio": 17.7}, {"term": "black", "docs": 4, "ratio": 13.7}, {"term": "except", "docs": 3, "ratio": 30.4}, {"term": "instrument", "docs": 4, "ratio": 11.1}], "hvac": [{"term": "someone", "docs": 4, "ratio": 20.7}, {"term": "pull", "docs": 3, "ratio": 10.6}, {"term": "dashboard", "docs": 3, "ratio": 10.5}, {"term": "traffic", "docs": 3, "ratio": 4.6}, {"term": "warning", "docs": 4, "ratio": 2.2}, {"term": "safety", "docs": 3, "ratio": 2.1}]}, "changed": "2026-09-04"}, {"first_filed": "2024-10-04", "last_filed": "2026-08-19", "median_filing_delay_days": 14, "limited_data": true, "complaints": 17, "crashes": 3, "fires": 0, "injuries": 1, "deaths": 0, "severe": 3, "severe_share": 17.6, "injuries_per_100": 5.9, "per_year": 10.2, "age_years": 1.7, "by_group": [{"group": "structure", "count": 6, "share": 35.3, "ratio": 3.85}, {"group": "wheels", "count": 4, "share": 23.5, "ratio": 9.43}, {"group": "electrical", "count": 2, "share": 11.8, "ratio": 0.75}, {"group": "hvac", "count": 2, "share": 11.8, "ratio": 1.32}, {"group": "brakes", "count": 1, "share": 5.9, "ratio": 0.97}, {"group": "adas", "count": 1, "share": 5.9, "ratio": 1.03}, {"group": "other", "count": 1, "share": 5.9, "ratio": 3.26}], "top_group": "structure", "by_filed_year": [{"year": 2024, "count": 2}, {"year": 2025, "count": 8}, {"year": 2026, "count": 7}], "early": 17, "early_closed": false, "age_buckets": [{"key": "age_0_1", "count": 11, "share": 64.7}, {"key": "age_1_2", "count": 6, "share": 35.3}, {"key": "age_2_3", "count": 0, "share": 0.0}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 8, "recent_12m": 10, "prior_12m": 7, "recent_trend": null, "recalls": 5, "recall_list": [{"campaign": "26V162000", "make": "Lexus", "model": "NX", "year": 2025, "received": "2026-03-18", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V744000", "make": "Lexus", "model": "NX", "year": 2025, "received": "2025-10-30", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V059000", "make": "Lexus", "model": "NX", "year": 2025, "received": "2025-02-06", "component": "SEAT BELTS:REAR/OTHER:WEBBING", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles.  The second-row center seat belt webbing may be damaged.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, \"Seat Belt Assemblies.\"", "consequence": "A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.", "remedy": "Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge.  Owner notification letters were mailed March 20, 2025.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's numbers for this recall are 25TA03 and 25LA03.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V911000", "make": "Lexus", "model": "NX", "year": 2025, "received": "2024-12-05", "component": "SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles.  Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.", "consequence": "A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle.  Wheel detachment can result in a loss of vehicle control.  Either condition increases the risk of a crash.", "remedy": "Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge.  In addition, any damaged components will be replaced, free of charge.  Owner notification letters were mailed January 23, 2025.  Owners may contact Toyota customer service at 1-800-331-4331.  Toyota's numbers for this recall are 24TA14 and 24LA08.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V482000", "make": "Lexus", "model": "NX", "year": 2025, "received": "2024-06-27", "component": "SEATS:FRONT ASSEMBLY:HEAD RESTRAINT", "summary": "Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles.  The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, \"Head Restraints.\"", "consequence": "A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.", "remedy": "Dealers will replace the driver and front passenger seat head rest assemblies, free of charge.  Owner letters were mailed February 14, 2025.  Owners may contact Toyota customer service at 1-800-331-4331.  Toyota's numbers for this recall are 24LB06 and 24LA06.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "brakes", "electrical", "other"], "recall_covered_share": 23.5, "park_warnings": 0, "ota_recalls": 0, "make": "Lexus", "model": "NX", "year": 2025, "fetched_at": "2026-09-04T11:40:02+00:00", "segment": "luxury-suv", "idx_vs_all": 0.24, "idx_vs_make": 1.33, "idx_vs_year": 0.21, "idx_vs_segment": 0.68, "early_idx": null, "band": "far_fewer", "rank_in_year": 19, "n_in_year": 85, "peers_year": [{"make": "Audi", "model": "Q7", "per_year": 9.0, "idx_vs_all": 0.21, "complaints": 15, "self": false}, {"make": "Lexus", "model": "NX", "per_year": 10.2, "idx_vs_all": 0.24, "complaints": 17, "self": true}, {"make": "Lexus", "model": "RX", "per_year": 12.0, "idx_vs_all": 0.29, "complaints": 20, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 15.5, "idx_vs_all": 0.37, "complaints": 26, "self": false}, {"make": "BMW", "model": "X3", "per_year": 20.3, "idx_vs_all": 0.48, "complaints": 34, "self": false}, {"make": "Mercedes-Benz", "model": "GLC", "per_year": 25.1, "idx_vs_all": 0.6, "complaints": 42, "self": false}, {"make": "Audi", "model": "Q5", "per_year": 25.1, "idx_vs_all": 0.6, "complaints": 42, "self": false}, {"make": "BMW", "model": "X5", "per_year": 36.5, "idx_vs_all": 0.87, "complaints": 61, "self": false}, {"make": "Acura", "model": "MDX", "per_year": 55.6, "idx_vs_all": 1.32, "complaints": 93, "self": false}], "prev_year": {"year": 2024, "per_year": 16.4, "complaints": 44}, "next_year": null, "investigations": [], "keywords": {}, "changed": "2026-09-04"}]}