{"make": "Mazda", "model": "CX-5", "segment": "compact-suv", "canonical": "https://cars.insightarise.com/mazda/cx-5/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Mazda", "model": "CX-5", "segment": "compact-suv", "term_shares": {"stall": {"count": 68, "share": 8.2}}, "years": [{"year": 2018, "complaints": 117, "per_year": 13.5, "recalls": 3, "severe_share": 0.9, "idx_vs_all": 0.32, "early": 0, "early_closed": true, "early_idx": 0.0, "recent_12m": 51, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2019, "complaints": 267, "per_year": 34.8, "recalls": 2, "severe_share": 3.4, "idx_vs_all": 0.83, "early": 21, "early_closed": true, "early_idx": 0.26, "recent_12m": 55, "recent_trend": "steady", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2020, "complaints": 106, "per_year": 15.9, "recalls": 0, "severe_share": 8.5, "idx_vs_all": 0.38, "early": 24, "early_closed": true, "early_idx": 0.42, "recent_12m": 21, "recent_trend": "steady", "top_group": "electrical", "investigations": 0, "park_warnings": 0}, {"year": 2021, "complaints": 143, "per_year": 25.2, "recalls": 0, "severe_share": 6.3, "idx_vs_all": 0.6, "early": 61, "early_closed": true, "early_idx": 1.0, "recent_12m": 25, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2022, "complaints": 63, "per_year": 13.5, "recalls": 0, "severe_share": 11.1, "idx_vs_all": 0.32, "early": 18, "early_closed": true, "early_idx": 0.24, "recent_12m": 23, "recent_trend": "rising", "top_group": "exterior", "investigations": 0, "park_warnings": 0}, {"year": 2023, "complaints": 61, "per_year": 16.6, "recalls": 0, "severe_share": 13.1, "idx_vs_all": 0.39, "early": 24, "early_closed": true, "early_idx": 0.29, "recent_12m": 24, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2024, "complaints": 42, "per_year": 15.7, "recalls": 0, "severe_share": 11.9, "idx_vs_all": 0.37, "early": 25, "early_closed": true, "early_idx": 0.36, "recent_12m": 21, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2025, "complaints": 27, "per_year": 16.1, "recalls": 0, "severe_share": 14.8, "idx_vs_all": 0.38, "early": 27, "early_closed": false, "early_idx": null, "recent_12m": 25, "recent_trend": "rising", "top_group": "brakes", "investigations": 0, "park_warnings": 0}], "first_year": 2018, "last_year": 2025, "n_years": 8, "complaints": 826, "recalls": 3, "recall_by_year": [{"year": 2018, "count": 1}, {"year": 2019, "count": 1}, {"year": 2021, "count": 1}], "park_warnings": 0, "ota_recalls": 0, "crashes": 47, "fires": 5, "injuries": 31, "deaths": 0, "severe": 52, "severe_share": 6.3, "top_group": "engine", "by_group": [{"group": "engine", "count": 365, "share": 44.2, "ratio": 1.99, "page": true, "by_year": [{"year": 2018, "count": 98, "share": 83.8}, {"year": 2019, 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3, "ratio": 12.1}, {"term": "speed", "docs": 6, "ratio": 3.2}, {"term": "forward", "docs": 4, "ratio": 4.7}, {"term": "safety", "docs": 7, "ratio": 2.4}]}, {"group": "fuel", "count": 16, "share": 1.9, "ratio": 0.45, "page": false, "by_year": [{"year": 2018, "count": 1, "share": 0.9}, {"year": 2019, "count": 11, "share": 4.1}, {"year": 2020, "count": 1, "share": 0.9}, {"year": 2021, "count": 1, "share": 0.7}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 1, "share": 1.6}, {"year": 2024, "count": 1, "share": 2.4}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 3, "prior_12m": 2, "recent_trend": null, "keywords": [{"term": "fuel", "docs": 10, "ratio": 10.7}, {"term": "system gasoline", "docs": 5, "ratio": 21.4}, {"term": "gasoline recall", "docs": 4, "ratio": 26.6}, {"term": "received", "docs": 7, "ratio": 5.9}, {"term": "notification", "docs": 6, "ratio": 7.5}, {"term": "confirmed available", "docs": 4, "ratio": 20.0}]}, {"group": "wheels", "count": 11, "share": 1.3, "ratio": 0.53, "page": false, "by_year": [{"year": 2018, "count": 0, "share": 0.0}, {"year": 2019, "count": 2, "share": 0.7}, {"year": 2020, "count": 1, "share": 0.9}, {"year": 2021, "count": 3, "share": 2.1}, {"year": 2022, "count": 2, "share": 3.2}, {"year": 2023, "count": 1, "share": 1.6}, {"year": 2024, "count": 2, "share": 4.8}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 4, "prior_12m": 2, "recent_trend": null, "keywords": [{"term": "tires", "docs": 8, "ratio": 37.1}, {"term": "spare", "docs": 4, "ratio": 174.4}, {"term": "tread", "docs": 4, "ratio": 141.0}, {"term": "answer", "docs": 3, "ratio": 57.0}, {"term": "installed", "docs": 3, "ratio": 19.9}, {"term": "left", "docs": 4, "ratio": 5.3}]}, {"group": "steering", "count": 5, "share": 0.6, "ratio": 0.09, "page": false, "by_year": [{"year": 2018, "count": 0, "share": 0.0}, {"year": 2019, "count": 1, "share": 0.4}, {"year": 2020, "count": 1, "share": 0.9}, {"year": 2021, "count": 0, "share": 0.0}, {"year": 2022, "count": 0, "share": 0.0}, {"year": 2023, "count": 2, "share": 3.3}, {"year": 2024, "count": 1, "share": 2.4}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 1, "prior_12m": 1, "recent_trend": null, "keywords": []}], "worst_year": 2019, "best_year": 2018, "years_high": [2019], "years_low": [], "avg_per_year": 18.9, "idx_vs_all": 0.45, "idx_vs_segment": 0.3, "band": "far_fewer", "trend": {"label": "worsening", "pct": 150.0, "from_years": [2018, 2019], "to_years": [2023, 2024], "from_idx": 0.13, "to_idx": 0.32, "from_early": 10, "to_early": 24}, "filed_by_year": [{"year": 2019, "count": 10}, {"year": 2020, "count": 25}, {"year": 2021, "count": 44}, {"year": 2022, "count": 83}, {"year": 2023, "count": 117}, {"year": 2024, "count": 172}, {"year": 2025, "count": 191}, {"year": 2026, "count": 184}], "recent_12m": 245, "prior_12m": 191, "recent_trend": "steady", "recent_pct": 28.0, "age_buckets": [{"key": "age_0_1", "count": 114, "share": 13.8}, {"key": "age_1_2", "count": 115, "share": 13.9}, {"key": "age_2_3", "count": 91, "share": 11.0}, {"key": "age_3_5", "count": 202, "share": 24.5}, {"key": "age_5p", "count": 304, "share": 36.8}], "median_age_months": 47, "keywords": [{"term": "cylinder head", "docs": 177, "ratio": 63.4}, {"term": "oil", "docs": 274, "ratio": 5.9}, {"term": "cracked cylinder", "docs": 89, "ratio": 133.6}, {"term": "leak", "docs": 112, "ratio": 6.9}, {"term": "burning", "docs": 90, "ratio": 10.2}, {"term": "smoke", "docs": 96, "ratio": 8.3}, {"term": "head cracked", "docs": 33, "ratio": 125.0}, {"term": "ghost", "docs": 47, "ratio": 24.9}], "investigations": [], "segment_rank": 1, "segment_n": 12, "peers": [{"make": "Mazda", "model": "CX-5", "avg_per_year": 18.9, "idx_vs_all": 0.45, "top_group": "engine", "complaints": 826, "recalls": 3, "trend": "worsening", "recent_trend": "steady", "rank": 1, "self": true}, {"make": "Volkswagen", "model": "Tiguan", "avg_per_year": 28.2, "idx_vs_all": 0.67, "top_group": "engine", "complaints": 1181, "recalls": 26, "trend": "improving", "recent_trend": "rising", "rank": 2, "self": false}, {"make": "Kia", "model": "Sportage", "avg_per_year": 28.5, "idx_vs_all": 0.68, "top_group": "engine", "complaints": 949, "recalls": 11, "trend": "worsening", "recent_trend": "rising", "rank": 3, "self": false}, {"make": "Jeep", "model": "Compass", "avg_per_year": 34.7, "idx_vs_all": 0.83, "top_group": "engine", "complaints": 1819, "recalls": 11, "trend": "improving", "recent_trend": "steady", "rank": 4, "self": false}, {"make": "Subaru", "model": "Forester", "avg_per_year": 49.5, "idx_vs_all": 1.18, "top_group": "structure", "complaints": 2417, "recalls": 12, "trend": "improving", "recent_trend": "steady", "rank": 5, "self": false}, {"make": "Jeep", "model": "Cherokee", "avg_per_year": 61.9, "idx_vs_all": 1.47, "top_group": "transmission", "complaints": 2798, "recalls": 21, "trend": "improving", "recent_trend": "steady", "rank": 6, "self": false}, {"make": "Chevrolet", "model": "Equinox", "avg_per_year": 62.9, "idx_vs_all": 1.49, "top_group": "engine", "complaints": 1917, "recalls": 23, "trend": "stable", "recent_trend": "steady", "rank": 7, "self": false}, {"make": "Toyota", "model": "RAV4", "avg_per_year": 71.4, "idx_vs_all": 1.7, "top_group": "engine", "complaints": 3075, "recalls": 23, "trend": "improving", "recent_trend": "steady", "rank": 8, "self": false}, {"make": "Hyundai", "model": "Tucson", "avg_per_year": 73.5, "idx_vs_all": 1.75, "top_group": "engine", "complaints": 2247, "recalls": 14, "trend": "worsening", "recent_trend": "rising", "rank": 9, "self": false}, {"make": "Nissan", "model": "Rogue", "avg_per_year": 81.0, "idx_vs_all": 1.92, "top_group": "engine", "complaints": 2991, "recalls": 24, "trend": "improving", "recent_trend": "rising", "rank": 10, "self": false}, {"make": "Ford", "model": "Escape", "avg_per_year": 97.3, "idx_vs_all": 2.31, "top_group": "engine", "complaints": 5144, "recalls": 49, "trend": "stable", "recent_trend": "steady", "rank": 11, "self": false}, {"make": "Honda", "model": "CR-V", "avg_per_year": 137.9, "idx_vs_all": 3.28, "top_group": "steering", "complaints": 5760, "recalls": 24, "trend": "stable", "recent_trend": "steady", "rank": 12, "self": false}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2023-04-25", "last_filed": "2026-08-19", "median_filing_delay_days": 12, "limited_data": false, "complaints": 117, "crashes": 1, "fires": 0, "injuries": 1, "deaths": 0, "severe": 1, "severe_share": 0.9, "injuries_per_100": 0.9, "per_year": 13.5, "age_years": 8.7, "by_group": [{"group": "engine", "count": 98, "share": 83.8, "ratio": 3.77}, {"group": "transmission", "count": 10, "share": 8.5, "ratio": 0.73}, {"group": "hvac", "count": 4, "share": 3.4, "ratio": 0.38}, {"group": "electrical", "count": 2, "share": 1.7, "ratio": 0.11}, {"group": "brakes", "count": 1, "share": 0.9, "ratio": 0.15}, {"group": "fuel", "count": 1, "share": 0.9, "ratio": 0.21}, {"group": "adas", "count": 1, "share": 0.9, "ratio": 0.16}], "top_group": "engine", "by_filed_year": [{"year": 2023, "count": 10}, {"year": 2024, "count": 37}, {"year": 2025, "count": 29}, {"year": 2026, "count": 41}], "early": 0, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 0, "share": 0.0}, {"key": "age_1_2", "count": 0, "share": 0.0}, {"key": "age_2_3", "count": 0, "share": 0.0}, {"key": "age_3_5", "count": 2, "share": 1.7}, {"key": "age_5p", "count": 115, "share": 98.3}], "median_age_months": 85, "recent_12m": 51, "prior_12m": 30, "recent_trend": "rising", "recalls": 3, "recall_list": [{"campaign": "21V875000", "make": "Mazda", "model": "CX-5", "year": 2018, "received": "2021-11-12", "component": "FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP", "summary": "Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles.  The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.", "consequence": "Fuel pump failure may cause an engine stall, increasing the risk of a crash.", "remedy": "Dealers will replace the fuel pumps, free of charge.  Owner notification letters were mailed July 18, 2022.  Owners may contact Mazda customer service at 1-800-222-5500 Option 4.  Mazda's number for this recall is 5321K.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V497000", "make": "Mazda", "model": "CX-5", "year": 2018, "received": "2019-06-27", "component": "ENGINE", "summary": "Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles.  A software error in the powertrain control module (PCM) may cause the engine to stall.", "consequence": "An unexpected stall increases the risk of a crash.", "remedy": "Mazda will notify owners, and dealers will reprogram the PCM software, free of charge.  The recall began August 20, 2019.  Owners may contact Mazda customer service at 1-800-222-5500, option 4.  Mazda's number for this recall is 3719F.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V426000", "make": "Mazda", "model": "CX-5", "year": 2018, "received": "2018-06-25", "component": "AIR BAGS:SIDE/WINDOW", "summary": "Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles.  In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"", "consequence": "If the air bags do not deploy properly in a crash, it can increase the risk of injury.", "remedy": "Mazda will notify owners, and dealers will replace the curtain air bags, free of charge.  The recall began July 31, 2018.  Owners may contact Mazda customer service at 1-800-222-5500, Option 4.  Mazda's number for this recall is 2718F.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "engine", "fuel"], "recall_covered_share": 84.6, "park_warnings": 0, "ota_recalls": 0, "make": "Mazda", "model": "CX-5", "year": 2018, "fetched_at": "2026-09-04T11:15:42+00:00", "segment": "compact-suv", "idx_vs_all": 0.32, "idx_vs_make": 1.12, "idx_vs_year": 0.27, "idx_vs_segment": 0.22, "early_idx": 0.0, "band": "far_fewer", "rank_in_year": 20, "n_in_year": 73, "peers_year": [{"make": "Mazda", "model": "CX-5", "per_year": 13.5, "idx_vs_all": 0.32, "complaints": 117, "self": true}, {"make": "Kia", "model": "Sportage", "per_year": 18.7, "idx_vs_all": 0.44, "complaints": 162, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 33.2, "idx_vs_all": 0.79, "complaints": 288, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 39.8, "idx_vs_all": 0.95, "complaints": 345, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 45.1, "idx_vs_all": 1.07, "complaints": 391, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 46.5, "idx_vs_all": 1.11, "complaints": 403, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 56.8, "idx_vs_all": 1.35, "complaints": 493, "self": false}, {"make": "Jeep", "model": "Cherokee", "per_year": 78.6, "idx_vs_all": 1.87, "complaints": 682, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 80.9, "idx_vs_all": 1.92, "complaints": 702, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 107.9, "idx_vs_all": 2.56, "complaints": 936, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 205.0, "idx_vs_all": 4.87, "complaints": 1778, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 245.3, "idx_vs_all": 5.83, "complaints": 2128, "self": false}], "prev_year": null, "next_year": {"year": 2019, "per_year": 34.8, "complaints": 267}, "investigations": [], "keywords": {"engine": [{"term": "cylinder head", "docs": 75, "ratio": 226.6}, {"term": "cracked cylinder", "docs": 39, "ratio": 493.6}, {"term": "oil", "docs": 79, "ratio": 14.2}, {"term": "smoke", "docs": 42, "ratio": 30.8}, {"term": "smell", "docs": 32, "ratio": 28.0}, {"term": "leaking", "docs": 36, "ratio": 17.9}], "transmission": [{"term": "cylinder head", "docs": 7, "ratio": 207.2}, {"term": "cracked cylinder", "docs": 5, "ratio": 620.2}, {"term": "oil", "docs": 9, "ratio": 15.9}, {"term": "smoke", "docs": 5, "ratio": 35.9}, {"term": "burning", "docs": 4, "ratio": 37.3}, {"term": "leak", "docs": 3, "ratio": 15.4}]}, "changed": "2026-09-04"}, {"first_filed": "2019-07-07", "last_filed": "2026-08-28", "median_filing_delay_days": 10, "limited_data": false, "complaints": 267, "crashes": 7, "fires": 2, "injuries": 5, "deaths": 0, "severe": 9, "severe_share": 3.4, "injuries_per_100": 1.9, "per_year": 34.8, "age_years": 7.7, "by_group": [{"group": "engine", "count": 133, "share": 49.8, "ratio": 2.24}, {"group": "electrical", "count": 40, "share": 15.0, "ratio": 0.95}, {"group": "hvac", "count": 28, "share": 10.5, "ratio": 1.17}, {"group": "structure", "count": 14, "share": 5.2, "ratio": 0.57}, {"group": "transmission", "count": 12, "share": 4.5, "ratio": 0.39}, {"group": "fuel", "count": 11, "share": 4.1, "ratio": 0.95}, {"group": "adas", "count": 8, "share": 3.0, "ratio": 0.52}, {"group": "airbags", "count": 6, "share": 2.2, "ratio": 0.58}, {"group": "other", "count": 5, "share": 1.9, "ratio": 1.05}, {"group": "brakes", "count": 4, "share": 1.5, "ratio": 0.25}, {"group": "exterior", "count": 3, "share": 1.1, "ratio": 0.7}, {"group": "wheels", "count": 2, "share": 0.7, "ratio": 0.28}, {"group": "steering", "count": 1, "share": 0.4, "ratio": 0.06}], "top_group": "engine", "by_filed_year": [{"year": 2019, "count": 10}, {"year": 2020, "count": 11}, {"year": 2021, "count": 19}, {"year": 2022, "count": 22}, {"year": 2023, "count": 45}, {"year": 2024, "count": 60}, {"year": 2025, "count": 59}, {"year": 2026, "count": 41}], "early": 21, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 18, "share": 6.7}, {"key": "age_1_2", "count": 6, "share": 2.2}, {"key": "age_2_3", "count": 25, "share": 9.4}, {"key": "age_3_5", "count": 78, "share": 29.2}, {"key": "age_5p", "count": 140, "share": 52.4}], "median_age_months": 61, "recent_12m": 55, "prior_12m": 71, "recent_trend": "steady", "recalls": 2, "recall_list": [{"campaign": "21V875000", "make": "Mazda", "model": "CX-5", "year": 2019, "received": "2021-11-12", "component": "FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP", "summary": "Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles.  The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.", "consequence": "Fuel pump failure may cause an engine stall, increasing the risk of a crash.", "remedy": "Dealers will replace the fuel pumps, free of charge.  Owner notification letters were mailed July 18, 2022.  Owners may contact Mazda customer service at 1-800-222-5500 Option 4.  Mazda's number for this recall is 5321K.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V497000", "make": "Mazda", "model": "CX-5", "year": 2019, "received": "2019-06-27", "component": "ENGINE", "summary": "Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles.  A software error in the powertrain control module (PCM) may cause the engine to stall.", "consequence": "An unexpected stall increases the risk of a crash.", "remedy": "Mazda will notify owners, and dealers will reprogram the PCM software, free of charge.  The recall began August 20, 2019.  Owners may contact Mazda customer service at 1-800-222-5500, option 4.  Mazda's number for this recall is 3719F.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["engine", "fuel"], "recall_covered_share": 53.9, "park_warnings": 0, "ota_recalls": 0, "make": "Mazda", "model": "CX-5", "year": 2019, "fetched_at": "2026-09-04T11:15:45+00:00", "segment": "compact-suv", "idx_vs_all": 0.83, "idx_vs_make": 2.88, "idx_vs_year": 0.76, "idx_vs_segment": 0.56, "early_idx": 0.26, "band": "typical", "rank_in_year": 44, "n_in_year": 76, "peers_year": [{"make": "Kia", "model": "Sportage", "per_year": 9.0, "idx_vs_all": 0.21, "complaints": 69, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 24.6, "idx_vs_all": 0.58, "complaints": 189, "self": false}, {"make": "Mazda", "model": "CX-5", "per_year": 34.8, "idx_vs_all": 0.83, "complaints": 267, "self": true}, {"make": "Chevrolet", "model": "Equinox", "per_year": 39.1, "idx_vs_all": 0.93, "complaints": 300, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 42.6, "idx_vs_all": 1.01, "complaints": 327, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 48.9, "idx_vs_all": 1.16, "complaints": 375, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 56.2, "idx_vs_all": 1.34, "complaints": 431, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 75.6, "idx_vs_all": 1.8, "complaints": 580, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 108.4, "idx_vs_all": 2.58, "complaints": 832, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 116.9, "idx_vs_all": 2.78, "complaints": 897, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 141.8, "idx_vs_all": 3.37, "complaints": 1088, "self": false}, {"make": "Jeep", "model": "Cherokee", "per_year": 211.5, "idx_vs_all": 5.03, "complaints": 1623, "self": false}], "prev_year": {"year": 2018, "per_year": 13.5, "complaints": 117}, "next_year": {"year": 2020, "per_year": 15.9, "complaints": 106}, "investigations": [], "keywords": {"engine": [{"term": "cylinder head", "docs": 86, "ratio": 191.4}, {"term": "cracked cylinder", "docs": 42, "ratio": 391.7}, {"term": "oil", "docs": 87, "ratio": 11.6}, {"term": "leak", "docs": 55, "ratio": 21.2}, {"term": "smoke", "docs": 42, "ratio": 22.7}, {"term": "burning", "docs": 38, "ratio": 26.7}], "electrical": [{"term": "ghost", "docs": 14, "ratio": 153.1}, {"term": "infotainment", "docs": 18, "ratio": 35.2}, {"term": "screen", "docs": 23, "ratio": 13.7}, {"term": "settings", "docs": 14, "ratio": 57.1}, {"term": "navigation", "docs": 13, "ratio": 33.5}, {"term": "touch", "docs": 10, "ratio": 33.1}], "hvac": [{"term": "ghost", "docs": 11, "ratio": 171.8}, {"term": "touch", "docs": 8, "ratio": 37.8}, {"term": "infotainment", "docs": 9, "ratio": 25.2}, {"term": "settings", "docs": 7, "ratio": 40.8}, {"term": "recognition", "docs": 4, "ratio": 256.9}, {"term": "screen", "docs": 10, "ratio": 8.5}]}, "changed": "2026-09-04"}, {"first_filed": "2020-02-18", "last_filed": "2026-08-10", 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