{"make": "Mercedes-Benz", "model": "GLE", "segment": "luxury-suv", "canonical": "https://cars.insightarise.com/mercedes-benz/gle/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Mercedes-Benz", "model": "GLE", "segment": "luxury-suv", "term_shares": {"stall": {"count": 75, "share": 15.8}}, "years": [{"year": 2018, "complaints": 56, "per_year": 6.5, "recalls": 0, "severe_share": 16.1, "idx_vs_all": 0.15, "early": 12, "early_closed": true, "early_idx": 0.13, "recent_12m": 8, "recent_trend": null, "top_group": "electrical", "investigations": 0, "park_warnings": 0}, {"year": 2019, "complaints": 32, "per_year": 4.2, "recalls": 0, "severe_share": 9.4, "idx_vs_all": 0.1, "early": 4, "early_closed": true, "early_idx": 0.05, "recent_12m": 4, "recent_trend": null, "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2020, "complaints": 123, "per_year": 18.4, "recalls": 0, "severe_share": 3.3, "idx_vs_all": 0.44, "early": 28, "early_closed": true, "early_idx": 0.49, "recent_12m": 27, "recent_trend": "steady", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2021, "complaints": 88, "per_year": 15.5, "recalls": 0, "severe_share": 6.8, "idx_vs_all": 0.37, "early": 27, "early_closed": true, "early_idx": 0.44, "recent_12m": 28, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2022, "complaints": 70, "per_year": 15.0, "recalls": 0, "severe_share": 4.3, "idx_vs_all": 0.36, "early": 28, "early_closed": true, "early_idx": 0.38, "recent_12m": 19, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2023, "complaints": 31, "per_year": 8.4, "recalls": 0, "severe_share": 9.7, "idx_vs_all": 0.2, "early": 25, "early_closed": true, "early_idx": 0.3, "recent_12m": 4, "recent_trend": null, "top_group": "transmission", "investigations": 0, "park_warnings": 0}, {"year": 2024, "complaints": 50, "per_year": 18.7, "recalls": 0, "severe_share": 8.0, "idx_vs_all": 0.44, "early": 29, "early_closed": true, "early_idx": 0.41, "recent_12m": 27, "recent_trend": "rising", "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2025, "complaints": 26, "per_year": 15.5, "recalls": 2, "severe_share": 3.8, "idx_vs_all": 0.37, "early": 26, "early_closed": false, "early_idx": null, "recent_12m": 12, "recent_trend": "steady", "top_group": "engine", "investigations": 0, "park_warnings": 0}], "first_year": 2018, "last_year": 2025, "n_years": 8, "complaints": 476, "recalls": 2, "recall_by_year": [{"year": 2025, "count": 2}], "park_warnings": 0, "ota_recalls": 0, "crashes": 26, "fires": 7, "injuries": 26, "deaths": 1, "severe": 33, "severe_share": 6.9, "top_group": "engine", "by_group": [{"group": "engine", "count": 128, "share": 26.9, "ratio": 1.21, "page": true, "by_year": [{"year": 2018, "count": 2, "share": 3.6}, {"year": 2019, "count": 2, "share": 6.2}, {"year": 2020, "count": 45, "share": 36.6}, {"year": 2021, "count": 38, "share": 43.2}, {"year": 2022, "count": 24, "share": 34.3}, {"year": 2023, "count": 3, "share": 9.7}, {"year": 2024, "count": 7, "share": 14.0}, {"year": 2025, "count": 7, "share": 26.9}], "recent_12m": 41, "prior_12m": 37, "recent_trend": "steady", "keywords": [{"term": "cylinder head", "docs": 33, "ratio": 76.3}, {"term": "engine", "docs": 84, "ratio": 3.1}, {"term": "light", "docs": 59, "ratio": 2.6}, {"term": "check", "docs": 40, "ratio": 3.7}, {"term": "battery malfunction", "docs": 7, "ratio": 291.4}, {"term": "warning", "docs": 54, "ratio": 1.8}]}, {"group": "electrical", "count": 76, "share": 16.0, "ratio": 1.01, "page": true, "by_year": [{"year": 2018, "count": 12, "share": 21.4}, {"year": 2019, "count": 3, "share": 9.4}, {"year": 2020, "count": 26, "share": 21.1}, {"year": 2021, "count": 14, "share": 15.9}, {"year": 2022, "count": 9, "share": 12.9}, {"year": 2023, "count": 3, "share": 9.7}, {"year": 2024, "count": 6, "share": 12.0}, 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{"make": "BMW", "model": "X3", "per_year": 15.0, "idx_vs_all": 0.36, "complaints": 70, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 15.0, "idx_vs_all": 0.36, "complaints": 70, "self": true}, {"make": "Acura", "model": "MDX", "per_year": 36.2, "idx_vs_all": 0.86, "complaints": 169, "self": false}], "prev_year": {"year": 2021, "per_year": 15.5, "complaints": 88}, "next_year": {"year": 2023, "per_year": 8.4, "complaints": 31}, "investigations": [], "keywords": {"engine": [{"term": "cylinder head", "docs": 5, "ratio": 61.7}, {"term": "engine", "docs": 16, "ratio": 3.2}, {"term": "warning light", "docs": 7, "ratio": 4.8}, {"term": "light illuminated", "docs": 6, "ratio": 5.4}, {"term": "stall", "docs": 4, "ratio": 12.7}, {"term": "indicated", "docs": 4, "ratio": 12.2}], "electrical": [{"term": "insurance", "docs": 3, "ratio": 12.3}, {"term": "warning", "docs": 5, "ratio": 2.4}, {"term": "side", "docs": 3, "ratio": 3.1}, {"term": "safety", "docs": 3, "ratio": 1.9}, {"term": "light", "docs": 3, "ratio": 1.9}], "fuel": [{"term": "fuel", "docs": 7, "ratio": 14.9}, {"term": "gasoline recall", "docs": 4, "ratio": 53.2}, {"term": "system gasoline", "docs": 4, "ratio": 34.3}, {"term": "notification", "docs": 5, "ratio": 12.4}, {"term": "received", "docs": 5, "ratio": 8.4}, {"term": "amount recall", "docs": 4, "ratio": 12.7}]}, "changed": "2026-09-04"}, {"first_filed": "2022-12-07", "last_filed": "2026-03-29", "median_filing_delay_days": 10, "limited_data": false, "complaints": 31, "crashes": 3, "fires": 0, "injuries": 0, "deaths": 0, "severe": 3, "severe_share": 9.7, "injuries_per_100": 0.0, "per_year": 8.4, "age_years": 3.7, "by_group": [{"group": "transmission", "count": 6, "share": 19.4, "ratio": 1.67}, {"group": "hvac", "count": 6, "share": 19.4, "ratio": 2.16}, {"group": "structure", "count": 5, "share": 16.1, "ratio": 1.76}, {"group": "engine", "count": 3, "share": 9.7, "ratio": 0.44}, {"group": "electrical", "count": 3, "share": 9.7, "ratio": 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"2026-09-04T11:38:21+00:00", "segment": "luxury-suv", "idx_vs_all": 0.2, "idx_vs_make": 0.82, "idx_vs_year": 0.2, "idx_vs_segment": 0.56, "early_idx": 0.3, "band": "far_fewer", "rank_in_year": 23, "n_in_year": 92, "peers_year": [{"make": "BMW", "model": "X3", "per_year": 3.0, "idx_vs_all": 0.07, "complaints": 11, "self": false}, {"make": "Lexus", "model": "NX", "per_year": 4.1, "idx_vs_all": 0.1, "complaints": 15, "self": false}, {"make": "Audi", "model": "Q7", "per_year": 4.4, "idx_vs_all": 0.1, "complaints": 16, "self": false}, {"make": "BMW", "model": "X5", "per_year": 8.4, "idx_vs_all": 0.2, "complaints": 31, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 8.4, "idx_vs_all": 0.2, "complaints": 31, "self": true}, {"make": "Acura", "model": "MDX", "per_year": 11.7, "idx_vs_all": 0.28, "complaints": 43, "self": false}, {"make": "Audi", "model": "Q5", "per_year": 12.2, "idx_vs_all": 0.29, "complaints": 45, "self": false}, {"make": "Mercedes-Benz", "model": "GLC", 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"complaints": 44, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 18.7, "idx_vs_all": 0.44, "complaints": 50, "self": true}, {"make": "Lexus", "model": "RX", "per_year": 20.9, "idx_vs_all": 0.5, "complaints": 56, "self": false}, {"make": "BMW", "model": "X5", "per_year": 53.8, "idx_vs_all": 1.28, "complaints": 144, "self": false}], "prev_year": {"year": 2023, "per_year": 8.4, "complaints": 31}, "next_year": {"year": 2025, "per_year": 15.5, "complaints": 26}, "investigations": [], "keywords": {"structure": [{"term": "panel windshield", "docs": 3, "ratio": 2271.8}, {"term": "sunroof", "docs": 5, "ratio": 30.4}, {"term": "glass", "docs": 4, "ratio": 16.5}, {"term": "factory", "docs": 3, "ratio": 26.4}, {"term": "rain", "docs": 3, "ratio": 25.9}, {"term": "shattered", "docs": 3, "ratio": 21.4}]}, "changed": "2026-09-04"}, {"first_filed": "2024-10-22", "last_filed": "2026-08-27", "median_filing_delay_days": 21, "limited_data": true, "complaints": 26, "crashes": 1, "fires": 0, "injuries": 3, "deaths": 0, "severe": 1, "severe_share": 3.8, "injuries_per_100": 11.5, "per_year": 15.5, "age_years": 1.7, "by_group": [{"group": "engine", "count": 7, "share": 26.9, "ratio": 1.21}, {"group": "hvac", "count": 4, "share": 15.4, "ratio": 1.72}, {"group": "electrical", "count": 3, "share": 11.5, "ratio": 0.73}, {"group": "wheels", "count": 3, "share": 11.5, "ratio": 4.61}, {"group": "transmission", "count": 2, "share": 7.7, "ratio": 0.66}, {"group": "brakes", "count": 1, "share": 3.8, "ratio": 0.63}, {"group": "steering", "count": 1, "share": 3.8, "ratio": 0.59}, {"group": "airbags", "count": 1, "share": 3.8, "ratio": 0.99}, {"group": "adas", "count": 1, "share": 3.8, "ratio": 0.66}, {"group": "structure", "count": 1, "share": 3.8, "ratio": 0.41}, {"group": "exterior", "count": 1, "share": 3.8, "ratio": 2.43}, {"group": "other", "count": 1, "share": 3.8, "ratio": 2.1}], "top_group": "engine", "by_filed_year": [{"year": 2024, "count": 3}, {"year": 2025, "count": 12}, {"year": 2026, "count": 11}], "early": 26, "early_closed": false, "age_buckets": [{"key": "age_0_1", "count": 23, "share": 88.5}, {"key": "age_1_2", "count": 3, "share": 11.5}, {"key": "age_2_3", "count": 0, "share": 0.0}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 4, "recent_12m": 12, "prior_12m": 14, "recent_trend": "steady", "recalls": 2, "recall_list": [{"campaign": "25V864000", "make": "Mercedes-Benz", "model": "GLE", "year": 2025, "received": "2025-12-12", "component": "SEAT BELTS:REAR/OTHER", "summary": "Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025-2026 GLE 350 4MATIC vehicles. The center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, \"Occupant Crash Protection,\" and FMVSS number 209, \"Seat Belt Assemblies.\"", "consequence": "In the event of a crash, an insufficiently restrained child has an increased risk of injury.", "remedy": "Dealers will replace the center rear seat belt assembly, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025. MBUSA's number for this recall is 2026010003.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V325000", "make": "Mercedes-Benz", "model": "GLE", "year": 2025, "received": "2025-05-30", "component": "VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR", "summary": "Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025  GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.", "consequence": "A detached mirror can reduce visibility for the driver.  A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist.  Either of these situations can increase the risk of a crash.", "remedy": "Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "structure"], "recall_covered_share": 7.7, "park_warnings": 0, "ota_recalls": 0, "make": "Mercedes-Benz", "model": "GLE", "year": 2025, "fetched_at": "2026-09-04T11:38:31+00:00", "segment": "luxury-suv", "idx_vs_all": 0.37, "idx_vs_make": 1.52, "idx_vs_year": 0.32, "idx_vs_segment": 1.03, "early_idx": null, "band": "far_fewer", "rank_in_year": 27, "n_in_year": 85, "peers_year": [{"make": "Audi", "model": "Q7", "per_year": 9.0, "idx_vs_all": 0.21, "complaints": 15, "self": false}, {"make": "Lexus", "model": "NX", "per_year": 10.2, "idx_vs_all": 0.24, "complaints": 17, "self": false}, {"make": "Lexus", "model": "RX", "per_year": 12.0, "idx_vs_all": 0.29, "complaints": 20, "self": false}, {"make": "Mercedes-Benz", "model": "GLE", "per_year": 15.5, "idx_vs_all": 0.37, "complaints": 26, "self": true}, {"make": "BMW", "model": "X3", "per_year": 20.3, "idx_vs_all": 0.48, "complaints": 34, "self": false}, {"make": "Mercedes-Benz", "model": "GLC", "per_year": 25.1, "idx_vs_all": 0.6, "complaints": 42, "self": false}, {"make": "Audi", "model": "Q5", "per_year": 25.1, "idx_vs_all": 0.6, "complaints": 42, "self": false}, {"make": "BMW", "model": "X5", "per_year": 36.5, "idx_vs_all": 0.87, "complaints": 61, "self": false}, {"make": "Acura", "model": "MDX", "per_year": 55.6, "idx_vs_all": 1.32, "complaints": 93, "self": false}], "prev_year": {"year": 2024, "per_year": 18.7, "complaints": 50}, "next_year": null, "investigations": [], "keywords": {}, "changed": "2026-09-04"}]}