{"make": "Subaru", "model": "Outback", "segment": "midsize-suv", "canonical": "https://cars.insightarise.com/subaru/outback/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Subaru", "model": "Outback", "segment": "midsize-suv", "term_shares": {"stall": {"count": 244, "share": 6.5}}, "years": [{"year": 2018, "complaints": 807, "per_year": 93.0, "recalls": 3, "severe_share": 3.8, "idx_vs_all": 2.21, "early": 242, "early_closed": true, "early_idx": 2.72, "recent_12m": 37, "recent_trend": "steady", "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2019, "complaints": 1033, "per_year": 134.6, "recalls": 3, "severe_share": 2.5, "idx_vs_all": 3.2, "early": 352, "early_closed": true, "early_idx": 4.36, "recent_12m": 25, "recent_trend": "falling", "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2020, "complaints": 896, "per_year": 134.2, "recalls": 6, "severe_share": 2.9, "idx_vs_all": 3.19, "early": 544, "early_closed": true, "early_idx": 9.56, "recent_12m": 21, "recent_trend": "falling", "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2021, "complaints": 296, "per_year": 52.2, "recalls": 4, "severe_share": 3.4, "idx_vs_all": 1.24, "early": 169, "early_closed": true, "early_idx": 2.76, "recent_12m": 21, "recent_trend": "steady", "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2022, "complaints": 462, "per_year": 98.9, "recalls": 4, "severe_share": 3.0, "idx_vs_all": 2.35, "early": 328, "early_closed": true, "early_idx": 4.44, "recent_12m": 39, "recent_trend": "steady", "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2023, "complaints": 89, "per_year": 24.2, "recalls": 2, "severe_share": 9.0, "idx_vs_all": 0.58, "early": 72, "early_closed": true, "early_idx": 0.87, "recent_12m": 10, "recent_trend": "steady", "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2024, "complaints": 91, "per_year": 34.0, "recalls": 0, "severe_share": 7.7, "idx_vs_all": 0.81, "early": 64, "early_closed": true, "early_idx": 0.91, "recent_12m": 36, "recent_trend": "rising", "top_group": "structure", "investigations": 0, "park_warnings": 0}, {"year": 2025, "complaints": 75, "per_year": 44.8, "recalls": 0, "severe_share": 8.0, "idx_vs_all": 1.06, "early": 75, "early_closed": false, "early_idx": null, "recent_12m": 52, "recent_trend": "rising", "top_group": "hvac", "investigations": 0, "park_warnings": 0}], "first_year": 2018, "last_year": 2025, "n_years": 8, "complaints": 3749, "recalls": 15, "recall_by_year": [{"year": 2018, "count": 2}, {"year": 2019, "count": 2}, {"year": 2020, "count": 2}, {"year": 2021, "count": 3}, {"year": 2022, "count": 3}, {"year": 2023, "count": 2}, {"year": 2024, "count": 1}], "park_warnings": 0, "ota_recalls": 0, "crashes": 106, "fires": 23, "injuries": 59, "deaths": 0, "severe": 128, "severe_share": 3.4, "top_group": "structure", 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2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 1, "share": 1.3}], "recent_12m": 3, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "fuel", "docs": 34, "ratio": 10.0}, {"term": "gas", "docs": 19, "ratio": 7.5}, {"term": "pump", "docs": 15, "ratio": 9.3}, {"term": "ran", "docs": 10, "ratio": 14.4}, {"term": "tank", "docs": 8, "ratio": 12.5}, {"term": "gauge", "docs": 7, "ratio": 15.2}]}, {"group": "other", "count": 46, "share": 1.2, "ratio": 0.68, "page": false, "by_year": [{"year": 2018, "count": 14, "share": 1.7}, {"year": 2019, "count": 15, "share": 1.5}, {"year": 2020, "count": 4, "share": 0.4}, {"year": 2021, "count": 4, "share": 1.4}, {"year": 2022, "count": 2, "share": 0.4}, {"year": 2023, "count": 3, "share": 3.4}, {"year": 2024, "count": 2, "share": 2.2}, {"year": 2025, "count": 2, "share": 2.7}], "recent_12m": 6, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "accelerated", "docs": 18, "ratio": 26.8}, {"term": "seat", "docs": 16, "ratio": 8.6}, {"term": "began accelerate", "docs": 4, "ratio": 147.2}, {"term": "pedal", "docs": 12, "ratio": 4.9}, {"term": "injuries", "docs": 7, "ratio": 9.9}, {"term": "driver's", "docs": 7, "ratio": 8.4}]}, {"group": "wheels", "count": 30, "share": 0.8, "ratio": 0.32, "page": false, "by_year": [{"year": 2018, "count": 10, "share": 1.2}, {"year": 2019, "count": 5, "share": 0.5}, {"year": 2020, "count": 4, "share": 0.4}, {"year": 2021, "count": 3, "share": 1.0}, {"year": 2022, "count": 2, "share": 0.4}, {"year": 2023, "count": 2, "share": 2.2}, {"year": 2024, "count": 3, "share": 3.3}, {"year": 2025, "count": 1, "share": 1.3}], "recent_12m": 5, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "tires", "docs": 12, "ratio": 20.4}, {"term": "yokohama", "docs": 3, "ratio": 496.1}, {"term": "tread", "docs": 4, "ratio": 51.7}, {"term": "wheel bearing", "docs": 3, "ratio": 171.3}, {"term": "worn", "docs": 4, "ratio": 40.1}, {"term": "tire wear", "docs": 3, "ratio": 91.6}]}, {"group": "exterior", "count": 29, "share": 0.8, "ratio": 0.49, "page": false, "by_year": [{"year": 2018, "count": 5, "share": 0.6}, {"year": 2019, "count": 3, "share": 0.3}, {"year": 2020, "count": 7, "share": 0.8}, {"year": 2021, "count": 2, "share": 0.7}, {"year": 2022, "count": 2, "share": 0.4}, {"year": 2023, "count": 6, "share": 6.7}, {"year": 2024, "count": 1, "share": 1.1}, {"year": 2025, "count": 3, "share": 4.0}], "recent_12m": 3, "prior_12m": 3, "recent_trend": null, "keywords": [{"term": "beams", "docs": 15, "ratio": 160.4}, {"term": "headlights", "docs": 17, "ratio": 60.5}, {"term": "bright", "docs": 10, "ratio": 97.9}, {"term": "high", "docs": 17, "ratio": 14.5}, {"term": "oncoming", "docs": 11, "ratio": 36.0}, {"term": "aimed", "docs": 6, "ratio": 620.2}]}], "worst_year": 2019, "best_year": 2023, "years_high": [2019, 2020], "years_low": [2023, 2024], "avg_per_year": 77.0, "idx_vs_all": 1.83, "idx_vs_segment": 1.45, "band": "more", "trend": {"label": "improving", "pct": -75.0, "from_years": [2018, 2019], "to_years": [2023, 2024], "from_idx": 3.54, "to_idx": 0.89, "from_early": 297, "to_early": 68}, "filed_by_year": [{"year": 2017, "count": 6}, {"year": 2018, "count": 84}, {"year": 2019, "count": 290}, {"year": 2020, "count": 643}, {"year": 2021, "count": 781}, {"year": 2022, "count": 662}, {"year": 2023, "count": 482}, {"year": 2024, "count": 384}, {"year": 2025, "count": 242}, {"year": 2026, "count": 175}], "recent_12m": 241, "prior_12m": 276, "recent_trend": "steady", "recent_pct": -13.0, "age_buckets": [{"key": "age_0_1", "count": 1162, "share": 31.0}, {"key": "age_1_2", "count": 907, "share": 24.2}, {"key": "age_2_3", "count": 601, "share": 16.0}, {"key": "age_3_5", "count": 746, "share": 19.9}, {"key": "age_5p", "count": 333, "share": 8.9}], "median_age_months": 21, "keywords": [{"term": "windshield", "docs": 1685, "ratio": 8.2}, {"term": "crack", "docs": 1115, "ratio": 12.0}, {"term": "battery", "docs": 766, "ratio": 3.3}, {"term": "impact", "docs": 429, "ratio": 5.3}, {"term": "rock", "docs": 314, "ratio": 9.1}, {"term": "eyesight", "docs": 198, "ratio": 15.4}, {"term": "dead", "docs": 291, "ratio": 5.8}, {"term": "side", "docs": 737, "ratio": 1.8}], "investigations": [], "segment_rank": 12, "segment_n": 14, "peers": [{"make": "Dodge", "model": "Durango", "avg_per_year": 15.2, "idx_vs_all": 0.36, "top_group": "exterior", "complaints": 752, "recalls": 18, "trend": "improving", "recent_trend": "steady", "rank": 1, "self": false}, {"make": "Honda", "model": "Passport", "avg_per_year": 17.6, "idx_vs_all": 0.42, "top_group": "engine", "complaints": 652, "recalls": 16, "trend": "improving", "recent_trend": "rising", "rank": 2, "self": false}, {"make": "Nissan", "model": "Pathfinder", "avg_per_year": 20.1, "idx_vs_all": 0.48, "top_group": "engine", "complaints": 566, "recalls": 12, "trend": "worsening", "recent_trend": "rising", "rank": 3, "self": false}, {"make": "Kia", "model": "Sorento", "avg_per_year": 36.2, "idx_vs_all": 0.86, "top_group": "engine", "complaints": 1382, "recalls": 17, "trend": "stable", "recent_trend": "rising", "rank": 4, "self": false}, {"make": "Ford", "model": "Edge", "avg_per_year": 43.6, "idx_vs_all": 1.04, "top_group": "engine", "complaints": 2164, "recalls": 20, "trend": "improving", "recent_trend": "steady", "rank": 5, "self": false}, {"make": "Chevrolet", "model": "Traverse", "avg_per_year": 43.8, "idx_vs_all": 1.04, "top_group": "transmission", "complaints": 1657, "recalls": 13, "trend": "stable", "recent_trend": "steady", "rank": 6, "self": false}, {"make": "Toyota", "model": "Highlander", "avg_per_year": 44.5, "idx_vs_all": 1.06, "top_group": "transmission", "complaints": 2062, "recalls": 21, "trend": "improving", "recent_trend": "rising", "rank": 7, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "avg_per_year": 58.3, "idx_vs_all": 1.38, "top_group": "engine", "complaints": 1968, "recalls": 26, "trend": "worsening", "recent_trend": "rising", "rank": 8, "self": false}, {"make": "Ford", "model": "Explorer", "avg_per_year": 65.6, "idx_vs_all": 1.56, "top_group": "transmission", "complaints": 3122, "recalls": 70, "trend": "improving", "recent_trend": "steady", "rank": 9, "self": false}, {"make": "Honda", "model": "Pilot", "avg_per_year": 67.4, "idx_vs_all": 1.6, "top_group": "engine", "complaints": 2824, "recalls": 26, "trend": "stable", "recent_trend": "steady", "rank": 10, "self": false}, {"make": "Kia", "model": "Telluride", "avg_per_year": 73.6, "idx_vs_all": 1.75, "top_group": "structure", "complaints": 1945, "recalls": 17, "trend": "improving", "recent_trend": "rising", "rank": 11, "self": false}, {"make": "Subaru", "model": "Outback", "avg_per_year": 77.0, "idx_vs_all": 1.83, "top_group": "structure", "complaints": 3749, "recalls": 15, "trend": "improving", "recent_trend": "steady", "rank": 12, "self": true}, {"make": "Jeep", "model": "Grand Cherokee", "avg_per_year": 85.9, "idx_vs_all": 2.04, "top_group": "electrical", "complaints": 3335, "recalls": 49, "trend": "worsening", "recent_trend": "rising", "rank": 13, "self": false}, {"make": "Hyundai", "model": "Palisade", "avg_per_year": 102.2, "idx_vs_all": 2.43, "top_group": "airbags", "complaints": 2277, "recalls": 13, "trend": "worsening", "recent_trend": "steady", "rank": 14, "self": false}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2017-08-20", "last_filed": "2026-08-01", "median_filing_delay_days": 9, "limited_data": false, "complaints": 807, "crashes": 27, "fires": 4, "injuries": 19, "deaths": 0, "severe": 31, "severe_share": 3.8, "injuries_per_100": 2.4, "per_year": 93.0, "age_years": 8.7, "by_group": [{"group": "structure", "count": 274, "share": 34.0, "ratio": 3.71}, {"group": "electrical", "count": 271, "share": 33.6, "ratio": 2.13}, {"group": "hvac", "count": 102, "share": 12.6, "ratio": 1.41}, {"group": "engine", "count": 36, "share": 4.5, "ratio": 0.2}, {"group": "steering", "count": 27, "share": 3.3, "ratio": 0.51}, {"group": "fuel", "count": 25, "share": 3.1, "ratio": 0.72}, {"group": "brakes", "count": 15, "share": 1.9, "ratio": 0.31}, {"group": "other", "count": 14, "share": 1.7, "ratio": 0.94}, {"group": "transmission", "count": 10, "share": 1.2, "ratio": 0.1}, {"group": "airbags", "count": 10, "share": 1.2, "ratio": 0.31}, {"group": "wheels", "count": 10, "share": 1.2, "ratio": 0.48}, {"group": "adas", "count": 8, "share": 1.0, "ratio": 0.17}, {"group": "exterior", "count": 5, "share": 0.6, "ratio": 0.38}], "top_group": "structure", "by_filed_year": [{"year": 2017, "count": 6}, {"year": 2018, "count": 80}, {"year": 2019, "count": 156}, {"year": 2020, "count": 164}, {"year": 2021, "count": 174}, {"year": 2022, "count": 66}, {"year": 2023, "count": 48}, {"year": 2024, "count": 47}, {"year": 2025, "count": 36}, {"year": 2026, "count": 30}], "early": 242, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 152, "share": 18.8}, {"key": "age_1_2", "count": 179, "share": 22.2}, {"key": "age_2_3", "count": 115, "share": 14.3}, {"key": "age_3_5", "count": 219, "share": 27.1}, {"key": "age_5p", "count": 142, "share": 17.6}], "median_age_months": 31, "recent_12m": 37, "prior_12m": 42, "recent_trend": "steady", "recalls": 3, "recall_list": [{"campaign": "21V587000", "make": "Subaru", "model": "Outback", "year": 2018, "received": "2021-07-29", "component": "FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles.  The low-pressure fuel pump inside the fuel tank may fail.", "consequence": "Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.", "remedy": "Dealers will replace the low-pressure fuel pump, free of charge.  Owner notification letters were mailed September 24, 2021.  Subaru and Toyota owners may call customer service at 1-844-373-6614.  Subaru's number for this recall is WRG-21.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V935000", "make": "Subaru", "model": "Outback", "year": 2018, "received": "2018-12-31", "component": "VISIBILITY:REARVIEW MIRRORS/DEVICES", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles.  In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank.  If this occurs, the rearview image will not display while backing up the vehicle.  As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, \"Rearview Mirrors.\"", "consequence": "Failure to display the rearview image while backing up increases the risk of crash.", "remedy": "Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge.  The recall began on February 5, 2019.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WTZ-85.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V773000", "make": "Subaru", "model": "Outback", "year": 2018, "received": "2018-11-01", "component": "ELECTRICAL SYSTEM:SOFTWARE", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles.  Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.", "consequence": "The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.", "remedy": "Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge.  The recall began February 20, 2019.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WTW-82.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "fuel", "structure"], "recall_covered_share": 70.6, "park_warnings": 0, "ota_recalls": 0, "make": "Subaru", "model": "Outback", "year": 2018, "fetched_at": "2026-09-04T11:24:46+00:00", "segment": "midsize-suv", "idx_vs_all": 2.21, "idx_vs_make": 2.36, "idx_vs_year": 1.89, "idx_vs_segment": 1.75, "early_idx": 2.72, "band": "far_more", "rank_in_year": 63, "n_in_year": 73, "peers_year": [{"make": "Nissan", "model": "Pathfinder", "per_year": 8.9, "idx_vs_all": 0.21, "complaints": 77, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 26.4, "idx_vs_all": 0.63, "complaints": 229, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 29.1, "idx_vs_all": 0.69, "complaints": 252, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 31.0, "idx_vs_all": 0.74, "complaints": 269, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 49.2, "idx_vs_all": 1.17, "complaints": 427, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 50.4, "idx_vs_all": 1.2, "complaints": 437, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 52.7, "idx_vs_all": 1.25, "complaints": 457, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 83.7, "idx_vs_all": 1.99, "complaints": 726, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 92.2, "idx_vs_all": 2.19, "complaints": 800, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 93.0, "idx_vs_all": 2.21, "complaints": 807, "self": true}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 98.3, "idx_vs_all": 2.34, "complaints": 853, "self": false}], "prev_year": null, "next_year": {"year": 2019, "per_year": 134.6, "complaints": 1033}, "investigations": [], "keywords": {"structure": [{"term": "windshield", "docs": 247, "ratio": 16.4}, {"term": "crack", "docs": 153, "ratio": 22.5}, {"term": "rock", "docs": 46, "ratio": 18.1}, {"term": "impact", "docs": 51, "ratio": 8.6}, {"term": "glass", "docs": 51, "ratio": 7.7}, {"term": "small", "docs": 44, "ratio": 7.7}], "electrical": [{"term": "battery", "docs": 160, "ratio": 9.5}, {"term": "dead", "docs": 61, "ratio": 16.8}, {"term": "jump", "docs": 43, "ratio": 18.7}, {"term": "radio", "docs": 41, "ratio": 7.6}, {"term": "head unit", "docs": 20, "ratio": 50.6}, {"term": "drain", "docs": 25, "ratio": 15.8}], "hvac": [{"term": "windshield", "docs": 33, "ratio": 5.9}, {"term": "cracked", "docs": 23, "ratio": 9.8}, {"term": "touchscreen", "docs": 12, "ratio": 48.8}, {"term": "radio", "docs": 20, "ratio": 9.8}, {"term": "head unit", "docs": 10, "ratio": 67.2}, {"term": "delamination", "docs": 10, "ratio": 66.2}]}, "changed": "2026-09-04"}, {"first_filed": "2018-08-18", "last_filed": "2026-09-02", "median_filing_delay_days": 9, "limited_data": false, "complaints": 1033, "crashes": 24, "fires": 2, "injuries": 18, "deaths": 0, "severe": 26, "severe_share": 2.5, "injuries_per_100": 1.7, "per_year": 134.6, "age_years": 7.7, "by_group": [{"group": "structure", "count": 377, "share": 36.5, "ratio": 3.98}, {"group": "electrical", "count": 355, "share": 34.4, "ratio": 2.18}, {"group": "hvac", "count": 131, "share": 12.7, "ratio": 1.42}, {"group": "engine", "count": 40, "share": 3.9, "ratio": 0.18}, {"group": "steering", "count": 26, "share": 2.5, "ratio": 0.39}, {"group": "adas", "count": 23, "share": 2.2, "ratio": 0.38}, {"group": "brakes", "count": 18, "share": 1.7, "ratio": 0.28}, {"group": "fuel", "count": 18, "share": 1.7, "ratio": 0.39}, {"group": "other", "count": 15, "share": 1.5, "ratio": 0.83}, {"group": "transmission", "count": 11, "share": 1.1, "ratio": 0.09}, {"group": "airbags", "count": 11, "share": 1.1, "ratio": 0.29}, {"group": "wheels", "count": 5, "share": 0.5, "ratio": 0.2}, {"group": "exterior", "count": 3, "share": 0.3, "ratio": 0.19}], "top_group": "structure", "by_filed_year": [{"year": 2018, "count": 4}, {"year": 2019, "count": 118}, {"year": 2020, "count": 230}, {"year": 2021, "count": 201}, {"year": 2022, "count": 170}, {"year": 2023, "count": 129}, {"year": 2024, "count": 114}, {"year": 2025, "count": 49}, {"year": 2026, "count": 18}], "early": 352, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 202, "share": 19.6}, {"key": "age_1_2", "count": 210, "share": 20.3}, {"key": "age_2_3", "count": 188, "share": 18.2}, {"key": "age_3_5", "count": 287, "share": 27.8}, {"key": "age_5p", "count": 146, "share": 14.1}], "median_age_months": 29, "recent_12m": 25, "prior_12m": 74, "recent_trend": "falling", "recalls": 3, "recall_list": [{"campaign": "21V587000", "make": "Subaru", "model": "Outback", "year": 2019, "received": "2021-07-29", "component": "FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles.  The low-pressure fuel pump inside the fuel tank may fail.", "consequence": "Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.", "remedy": "Dealers will replace the low-pressure fuel pump, free of charge.  Owner notification letters were mailed September 24, 2021.  Subaru and Toyota owners may call customer service at 1-844-373-6614.  Subaru's number for this recall is WRG-21.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V218000", "make": "Subaru", "model": "Outback", "year": 2019, "received": "2020-04-16", "component": "FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles.  The low pressure fuel pump may become inoperative.", "consequence": "If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.", "remedy": "Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge.  The recall began June 4, 2020.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WRD-20.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V493000", "make": "Subaru", "model": "Outback", "year": 2019, "received": "2019-06-26", "component": "STRUCTURE", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles.  Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.", "consequence": "In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.", "remedy": "Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge.  The recall began July 26, 2019.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WUH-93.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["fuel", "structure"], "recall_covered_share": 38.2, "park_warnings": 0, "ota_recalls": 0, "make": "Subaru", "model": "Outback", "year": 2019, "fetched_at": "2026-09-04T11:24:49+00:00", "segment": "midsize-suv", "idx_vs_all": 3.2, "idx_vs_make": 3.41, "idx_vs_year": 2.94, "idx_vs_segment": 2.54, "early_idx": 4.36, "band": "far_more", "rank_in_year": 72, "n_in_year": 76, "peers_year": [{"make": "Nissan", "model": "Pathfinder", "per_year": 9.8, "idx_vs_all": 0.23, "complaints": 75, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 18.2, "idx_vs_all": 0.43, "complaints": 140, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 28.7, "idx_vs_all": 0.68, "complaints": 220, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 35.7, "idx_vs_all": 0.85, "complaints": 274, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 37.9, "idx_vs_all": 0.9, "complaints": 291, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 47.4, "idx_vs_all": 1.13, "complaints": 364, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 52.5, "idx_vs_all": 1.25, "complaints": 403, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 55.1, "idx_vs_all": 1.31, "complaints": 423, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 62.7, "idx_vs_all": 1.49, "complaints": 481, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 98.0, "idx_vs_all": 2.33, "complaints": 752, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 116.2, "idx_vs_all": 2.76, "complaints": 892, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 134.6, "idx_vs_all": 3.2, "complaints": 1033, "self": true}], "prev_year": {"year": 2018, "per_year": 93.0, "complaints": 807}, "next_year": {"year": 2020, "per_year": 134.2, "complaints": 896}, "investigations": [], "keywords": {"structure": [{"term": "windshield", "docs": 355, "ratio": 17.1}, {"term": "crack", "docs": 240, "ratio": 25.6}, {"term": "impact", "docs": 82, "ratio": 10.0}, {"term": "rock", "docs": 57, "ratio": 16.3}, {"term": "chip", "docs": 45, "ratio": 22.2}, {"term": "inches", "docs": 46, "ratio": 17.9}], "electrical": [{"term": "battery", "docs": 265, "ratio": 12.1}, {"term": "dead", "docs": 93, "ratio": 19.5}, {"term": "dcm", "docs": 41, "ratio": 159.8}, {"term": "drain", "docs": 59, "ratio": 28.5}, {"term": "jump", "docs": 61, "ratio": 20.3}, {"term": "parasitic", "docs": 38, "ratio": 74.8}], "hvac": [{"term": "windshield", "docs": 70, "ratio": 9.7}, {"term": "cracked", "docs": 36, "ratio": 12.0}, {"term": "bubbles", "docs": 10, "ratio": 84.5}, {"term": "screen", "docs": 25, "ratio": 4.5}, {"term": "touch", "docs": 14, "ratio": 14.1}, {"term": "radio", "docs": 18, "ratio": 6.9}]}, "changed": "2026-09-04"}, {"first_filed": "2019-10-30", "last_filed": "2026-08-19", "median_filing_delay_days": 3, "limited_data": false, "complaints": 896, "crashes": 19, "fires": 7, "injuries": 4, "deaths": 0, "severe": 26, "severe_share": 2.9, "injuries_per_100": 0.4, "per_year": 134.2, "age_years": 6.7, "by_group": [{"group": "structure", "count": 377, "share": 42.1, "ratio": 4.59}, {"group": "electrical", "count": 242, "share": 27.0, "ratio": 1.71}, {"group": "hvac", "count": 100, "share": 11.2, "ratio": 1.25}, {"group": "engine", "count": 50, "share": 5.6, "ratio": 0.25}, {"group": "transmission", "count": 41, "share": 4.6, "ratio": 0.4}, {"group": "adas", "count": 32, "share": 3.6, "ratio": 0.63}, {"group": "airbags", "count": 15, "share": 1.7, "ratio": 0.45}, {"group": "brakes", "count": 9, "share": 1.0, "ratio": 0.16}, {"group": "steering", "count": 8, "share": 0.9, "ratio": 0.14}, {"group": "fuel", "count": 7, "share": 0.8, "ratio": 0.19}, {"group": "exterior", "count": 7, "share": 0.8, "ratio": 0.51}, {"group": "wheels", "count": 4, "share": 0.4, "ratio": 0.16}, {"group": "other", "count": 4, "share": 0.4, "ratio": 0.22}], "top_group": "structure", "by_filed_year": [{"year": 2019, "count": 16}, {"year": 2020, "count": 244}, {"year": 2021, "count": 284}, {"year": 2022, "count": 176}, {"year": 2023, "count": 74}, {"year": 2024, "count": 59}, {"year": 2025, "count": 27}, {"year": 2026, "count": 16}], "early": 544, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 307, "share": 34.3}, {"key": "age_1_2", "count": 280, "share": 31.2}, {"key": "age_2_3", "count": 152, "share": 17.0}, {"key": "age_3_5", "count": 121, "share": 13.5}, {"key": "age_5p", "count": 36, "share": 4.0}], "median_age_months": 17, "recent_12m": 21, "prior_12m": 33, "recent_trend": "falling", "recalls": 6, "recall_list": [{"campaign": "24V227000", "make": "Subaru", "model": "Outback", "year": 2020, "received": "2024-03-22", "component": "AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles.  A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.", "consequence": "An air bag that does not deploy during a crash can increase the risk of injury.", "remedy": "Dealers will replace the ODS sensors on the front passenger seat, free of charge.  Owner notifications were mailed February 3, 2025.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WRA-24.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V485000", "make": "Subaru", "model": "Outback", "year": 2020, "received": "2022-07-08", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles.  A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.", "consequence": "An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.", "remedy": "Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide.  If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge.  Owner notification letters are expected to be mailed August 24, 2022.  Owners may contact Subaru's customer service at 1-844-373-6614.  Subaru's number for this recall is WRK-22.  This recall is an expansion of previous recall number 21V-955.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V955000", "make": "Subaru", "model": "Outback", "year": 2020, "received": "2021-12-09", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles.  A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.", "consequence": "An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.", "remedy": "Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide.  If evidence of chain slippage or damage is found, the transmission will be replaced.  Repairs will be performed free of charge.  Owner notification letters were mailed August 19, 2022.  This recall includes all vehicles previously recalled under 19V-855.  Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WRK-21.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V587000", "make": "Subaru", "model": "Outback", "year": 2020, "received": "2021-07-29", "component": "FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles.  The low-pressure fuel pump inside the fuel tank may fail.", "consequence": "Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.", "remedy": "Dealers will replace the low-pressure fuel pump, free of charge.  Owner notification letters were mailed September 24, 2021.  Subaru and Toyota owners may call customer service at 1-844-373-6614.  Subaru's number for this recall is WRG-21.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V766000", "make": "Subaru", "model": "Outback", "year": 2020, "received": "2020-12-10", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with \"high\" grade and \"mid\" grade multimedia navigation.  The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.", "remedy": "Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge.  The recall began January 22, 2021.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WRH-20.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V664000", "make": "Subaru", "model": "Outback", "year": 2020, "received": "2019-09-18", "component": "SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles.  The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.", "consequence": "A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.", "remedy": "Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge.  The recall began October 1, 2019.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WUL-97.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "brakes", "electrical", "fuel", "transmission"], "recall_covered_share": 35.0, "park_warnings": 0, "ota_recalls": 0, "make": "Subaru", "model": "Outback", "year": 2020, "fetched_at": "2026-09-04T11:24:53+00:00", "segment": "midsize-suv", "idx_vs_all": 3.19, "idx_vs_make": 3.4, "idx_vs_year": 3.55, "idx_vs_segment": 2.53, "early_idx": 9.56, "band": "far_more", "rank_in_year": 80, "n_in_year": 82, "peers_year": [{"make": "Nissan", "model": "Pathfinder", "per_year": 7.8, "idx_vs_all": 0.19, "complaints": 52, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 10.9, "idx_vs_all": 0.26, "complaints": 73, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 13.9, "idx_vs_all": 0.33, "complaints": 93, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 20.1, "idx_vs_all": 0.48, "complaints": 134, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 30.9, "idx_vs_all": 0.73, "complaints": 206, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 33.4, "idx_vs_all": 0.79, "complaints": 223, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 34.9, "idx_vs_all": 0.83, "complaints": 233, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 46.7, "idx_vs_all": 1.11, "complaints": 312, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 47.6, "idx_vs_all": 1.13, "complaints": 318, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 72.4, "idx_vs_all": 1.72, "complaints": 483, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 79.1, "idx_vs_all": 1.88, "complaints": 528, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 112.1, "idx_vs_all": 2.66, "complaints": 748, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 134.2, "idx_vs_all": 3.19, "complaints": 896, "self": true}, {"make": "Ford", "model": "Explorer", "per_year": 180.2, "idx_vs_all": 4.28, "complaints": 1203, "self": false}], "prev_year": {"year": 2019, "per_year": 134.6, "complaints": 1033}, "next_year": {"year": 2021, "per_year": 52.2, "complaints": 296}, "investigations": [], "keywords": {"structure": [{"term": "windshield", "docs": 353, "ratio": 17.0}, {"term": "crack", "docs": 239, "ratio": 25.5}, {"term": "rock", "docs": 66, "ratio": 18.9}, {"term": "impact", "docs": 75, "ratio": 9.2}, {"term": "side", "docs": 127, "ratio": 3.2}, {"term": "inches", "docs": 45, "ratio": 17.5}], "electrical": [{"term": "battery", "docs": 190, "ratio": 12.7}, {"term": "dead", "docs": 78, "ratio": 24.0}, {"term": "jump", "docs": 70, "ratio": 34.1}, {"term": "died", "docs": 40, "ratio": 15.0}, {"term": "drained", "docs": 30, "ratio": 30.9}, {"term": "electrical", "docs": 51, "ratio": 5.0}], "hvac": [{"term": "windshield", "docs": 63, "ratio": 11.5}, {"term": "crack", "docs": 38, "ratio": 15.3}, {"term": "rock", "docs": 14, "ratio": 15.1}, {"term": "glass", "docs": 18, "ratio": 7.4}, {"term": "hit", "docs": 19, "ratio": 3.5}, {"term": "spontaneously", "docs": 9, "ratio": 11.1}]}, "changed": "2026-09-04"}, {"first_filed": "2020-11-23", "last_filed": "2026-08-26", "median_filing_delay_days": 4, "limited_data": false, "complaints": 296, "crashes": 9, "fires": 1, "injuries": 4, "deaths": 0, "severe": 10, "severe_share": 3.4, "injuries_per_100": 1.4, "per_year": 52.2, "age_years": 5.7, "by_group": [{"group": "structure", "count": 105, "share": 35.5, "ratio": 3.87}, {"group": "electrical", "count": 74, "share": 25.0, "ratio": 1.59}, {"group": "hvac", "count": 38, "share": 12.8, "ratio": 1.43}, {"group": "engine", "count": 23, "share": 7.8, "ratio": 0.35}, {"group": "airbags", "count": 16, "share": 5.4, "ratio": 1.41}, {"group": "adas", "count": 16, "share": 5.4, "ratio": 0.94}, {"group": "transmission", "count": 5, "share": 1.7, "ratio": 0.15}, {"group": "fuel", "count": 5, "share": 1.7, "ratio": 0.39}, {"group": "other", "count": 4, "share": 1.4, "ratio": 0.77}, {"group": "steering", "count": 3, "share": 1.0, "ratio": 0.15}, {"group": "wheels", "count": 3, "share": 1.0, "ratio": 0.4}, {"group": "brakes", "count": 2, "share": 0.7, "ratio": 0.12}, {"group": "exterior", "count": 2, "share": 0.7, "ratio": 0.45}], "top_group": "structure", "by_filed_year": [{"year": 2020, "count": 5}, {"year": 2021, "count": 103}, {"year": 2022, "count": 61}, {"year": 2023, "count": 56}, {"year": 2024, "count": 37}, {"year": 2025, "count": 20}, {"year": 2026, "count": 14}], "early": 169, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 125, "share": 42.2}, {"key": "age_1_2", "count": 53, "share": 17.9}, {"key": "age_2_3", "count": 51, "share": 17.2}, {"key": "age_3_5", "count": 58, "share": 19.6}, {"key": "age_5p", "count": 9, "share": 3.0}], "median_age_months": 16, "recent_12m": 21, "prior_12m": 23, "recent_trend": "steady", "recalls": 4, "recall_list": [{"campaign": "24V227000", "make": "Subaru", "model": "Outback", "year": 2021, "received": "2024-03-22", "component": "AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles.  A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.", "consequence": "An air bag that does not deploy during a crash can increase the risk of injury.", "remedy": "Dealers will replace the ODS sensors on the front passenger seat, free of charge.  Owner notifications were mailed February 3, 2025.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WRA-24.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V755000", "make": "Subaru", "model": "Outback", "year": 2021, "received": "2023-11-09", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH", "summary": "Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles.  An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.", "consequence": "An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.", "remedy": "Dealers will replace the inhibitor switch, free of charge.  Owner notification letters were mailed January 8, 2024.  Owners may contact Subaru customer service at 1-800-782-2783.  Subaru's number for this recall is WRQ-23.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V485000", "make": "Subaru", "model": "Outback", "year": 2021, "received": "2022-07-08", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles.  A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.", "consequence": "An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.", "remedy": "Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide.  If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge.  Owner notification letters are expected to be mailed August 24, 2022.  Owners may contact Subaru's customer service at 1-844-373-6614.  Subaru's number for this recall is WRK-22.  This recall is an expansion of previous recall number 21V-955.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V024000", "make": "Subaru", "model": "Outback", "year": 2021, "received": "2021-01-26", "component": "POWER TRAIN:SHIFT LINKAGE/CABLE/ROD", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles.  The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.", "consequence": "A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.", "remedy": "Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge.  The recall began February 12, 2021.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WRA-21.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "transmission"], "recall_covered_share": 7.1, "park_warnings": 0, "ota_recalls": 0, "make": "Subaru", "model": "Outback", "year": 2021, "fetched_at": "2026-09-04T11:24:55+00:00", "segment": "midsize-suv", "idx_vs_all": 1.24, "idx_vs_make": 1.32, "idx_vs_year": 1.37, "idx_vs_segment": 0.98, "early_idx": 2.76, "band": "typical", "rank_in_year": 63, "n_in_year": 85, "peers_year": [{"make": "Kia", "model": "Sorento", "per_year": 5.1, "idx_vs_all": 0.12, "complaints": 29, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 15.5, "idx_vs_all": 0.37, "complaints": 88, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 18.9, "idx_vs_all": 0.45, "complaints": 107, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 24.5, "idx_vs_all": 0.58, "complaints": 139, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 32.6, "idx_vs_all": 0.77, "complaints": 185, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 35.1, "idx_vs_all": 0.83, "complaints": 199, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 52.2, "idx_vs_all": 1.24, "complaints": 296, "self": true}, {"make": "Kia", "model": "Telluride", "per_year": 62.4, "idx_vs_all": 1.48, "complaints": 354, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 74.0, "idx_vs_all": 1.76, "complaints": 420, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 74.7, "idx_vs_all": 1.78, "complaints": 424, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 75.6, "idx_vs_all": 1.8, "complaints": 429, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 84.3, "idx_vs_all": 2.0, "complaints": 478, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 91.0, "idx_vs_all": 2.16, "complaints": 516, "self": false}], "prev_year": {"year": 2020, "per_year": 134.2, "complaints": 896}, "next_year": {"year": 2022, "per_year": 98.9, "complaints": 462}, "investigations": [], "keywords": {"structure": [{"term": "windshield", "docs": 95, "ratio": 16.5}, {"term": "crack", "docs": 74, "ratio": 28.4}, {"term": "impact", "docs": 29, "ratio": 12.7}, {"term": "side", "docs": 41, "ratio": 3.7}, {"term": "bottom", "docs": 15, "ratio": 16.6}, {"term": "glass", "docs": 20, "ratio": 7.9}], "electrical": [{"term": "battery", "docs": 41, "ratio": 8.9}, {"term": "jump", "docs": 13, "ratio": 20.7}, {"term": "dead", "docs": 14, "ratio": 14.1}, {"term": "drain", "docs": 11, "ratio": 25.5}, {"term": "blank", "docs": 10, "ratio": 16.3}, {"term": "eyesight", "docs": 8, "ratio": 31.6}], "hvac": [{"term": "windshield", "docs": 20, "ratio": 9.6}, {"term": "cracked", "docs": 11, "ratio": 12.6}, {"term": "spread", "docs": 5, "ratio": 31.6}, {"term": "rock", "docs": 6, "ratio": 17.1}, {"term": "glass", "docs": 7, "ratio": 7.6}, {"term": "next morning", "docs": 4, "ratio": 28.8}]}, "changed": "2026-09-04"}, {"first_filed": "2021-07-14", "last_filed": "2026-08-31", "median_filing_delay_days": 3, "limited_data": false, "complaints": 462, "crashes": 10, "fires": 4, "injuries": 6, "deaths": 0, "severe": 14, "severe_share": 3.0, "injuries_per_100": 1.3, "per_year": 98.9, "age_years": 4.7, "by_group": [{"group": "structure", "count": 284, "share": 61.5, "ratio": 6.7}, {"group": "hvac", "count": 60, "share": 13.0, "ratio": 1.45}, {"group": "electrical", "count": 39, "share": 8.4, "ratio": 0.53}, {"group": "engine", "count": 22, "share": 4.8, "ratio": 0.22}, {"group": "adas", "count": 16, "share": 3.5, "ratio": 0.61}, {"group": "transmission", "count": 15, "share": 3.2, "ratio": 0.28}, {"group": "brakes", "count": 9, "share": 1.9, "ratio": 0.31}, {"group": "airbags", "count": 7, "share": 1.5, "ratio": 0.39}, {"group": "steering", "count": 2, "share": 0.4, "ratio": 0.06}, {"group": "fuel", "count": 2, "share": 0.4, "ratio": 0.09}, {"group": "wheels", "count": 2, "share": 0.4, "ratio": 0.16}, {"group": "exterior", "count": 2, "share": 0.4, "ratio": 0.26}, {"group": "other", "count": 2, "share": 0.4, "ratio": 0.22}], "top_group": "structure", "by_filed_year": [{"year": 2021, "count": 19}, {"year": 2022, "count": 184}, {"year": 2023, "count": 125}, {"year": 2024, "count": 69}, {"year": 2025, "count": 35}, {"year": 2026, "count": 30}], "early": 328, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 222, "share": 48.1}, {"key": "age_1_2", "count": 122, "share": 26.4}, {"key": "age_2_3", "count": 63, "share": 13.6}, {"key": "age_3_5", "count": 55, "share": 11.9}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 13, "recent_12m": 39, "prior_12m": 42, "recent_trend": "steady", "recalls": 4, "recall_list": [{"campaign": "24V227000", "make": "Subaru", "model": "Outback", "year": 2022, "received": "2024-03-22", "component": "AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles.  A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.", "consequence": "An air bag that does not deploy during a crash can increase the risk of injury.", "remedy": "Dealers will replace the ODS sensors on the front passenger seat, free of charge.  Owner notifications were mailed February 3, 2025.  Owners may contact Subaru customer service at 1-844-373-6614.  Subaru's number for this recall is WRA-24.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V755000", "make": "Subaru", "model": "Outback", "year": 2022, "received": "2023-11-09", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH", "summary": "Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles.  An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.", "consequence": "An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.", "remedy": "Dealers will replace the inhibitor switch, free of charge.  Owner notification letters were mailed January 8, 2024.  Owners may contact Subaru customer service at 1-800-782-2783.  Subaru's number for this recall is WRQ-23.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V712000", "make": "Subaru", "model": "Outback", "year": 2022, "received": "2022-09-22", "component": "VISIBILITY:WINDSHIELD", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles.  The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, \"Windshield Mounting.\"", "consequence": "An insufficiently bonded windshield can detach during a crash, increasing the risk of injury.", "remedy": "Subaru will offer owners a vehicle exchange or repurchase, free of charge.  Owner notification letters are expected to be mailed November 21, 2022.  Owners may contact Subaru's customer service at 1-844-373-6614.  Subaru's number for this recall is WRH-22.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V473000", "make": "Subaru", "model": "Outback", "year": 2022, "received": "2022-07-01", "component": "ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles.  The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).", "consequence": "A loose electrical connection to the ECU may cause an engine stall, increasing the risk of a crash.", "remedy": "Dealers will replace the engine wiring harness and ECU, free of charge.  Owner notification letters are expected to be mailed August 30, 2022.  Owners may contact Subaru's customer service at 1-844-373-6614.  Subaru's number for this recall is WRC-22.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "engine", "structure", "transmission"], "recall_covered_share": 71.0, "park_warnings": 0, "ota_recalls": 0, "make": "Subaru", "model": "Outback", "year": 2022, "fetched_at": "2026-09-04T11:24:57+00:00", "segment": "midsize-suv", "idx_vs_all": 2.35, "idx_vs_make": 2.51, "idx_vs_year": 2.53, "idx_vs_segment": 1.86, "early_idx": 4.44, "band": "far_more", "rank_in_year": 84, "n_in_year": 92, "peers_year": [{"make": "Dodge", "model": "Durango", "per_year": 12.0, "idx_vs_all": 0.29, "complaints": 56, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 12.4, "idx_vs_all": 0.29, "complaints": 58, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 20.3, "idx_vs_all": 0.48, "complaints": 95, "self": false}, {"make": "Ford", "model": "Edge", "per_year": 27.6, "idx_vs_all": 0.66, "complaints": 129, "self": false}, {"make": "Nissan", "model": "Pathfinder", "per_year": 28.9, "idx_vs_all": 0.69, "complaints": 135, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 31.7, "idx_vs_all": 0.75, "complaints": 148, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 46.9, "idx_vs_all": 1.11, "complaints": 219, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 51.8, "idx_vs_all": 1.23, "complaints": 242, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 55.6, "idx_vs_all": 1.32, "complaints": 260, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 55.8, "idx_vs_all": 1.33, "complaints": 261, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 64.6, "idx_vs_all": 1.54, "complaints": 302, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 68.3, "idx_vs_all": 1.62, "complaints": 319, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 93.7, "idx_vs_all": 2.23, "complaints": 438, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 98.9, "idx_vs_all": 2.35, "complaints": 462, "self": true}], "prev_year": {"year": 2021, "per_year": 52.2, "complaints": 296}, "next_year": {"year": 2023, "per_year": 24.2, "complaints": 89}, "investigations": [], "keywords": {"structure": [{"term": "windshield", "docs": 268, "ratio": 17.2}, {"term": "crack", "docs": 197, "ratio": 27.9}, {"term": "impact", "docs": 105, "ratio": 17.0}, {"term": "rock", "docs": 60, "ratio": 22.8}, {"term": "passenger side", "docs": 62, "ratio": 9.3}, {"term": "edge", "docs": 46, "ratio": 13.2}], "hvac": [{"term": "windshield", "docs": 48, "ratio": 14.6}, {"term": "crack", "docs": 34, "ratio": 22.8}, {"term": "impact", "docs": 15, "ratio": 11.5}, {"term": "hit", "docs": 17, "ratio": 5.3}, {"term": "rock", "docs": 9, "ratio": 16.2}, {"term": "side", "docs": 20, "ratio": 3.1}], "electrical": [{"term": "battery", "docs": 22, "ratio": 9.1}, {"term": "safety features", "docs": 6, "ratio": 17.5}, {"term": "controls", "docs": 6, "ratio": 17.4}, {"term": "drain", "docs": 5, "ratio": 22.0}, {"term": "screen", "docs": 9, "ratio": 5.5}, {"term": "dead", "docs": 6, "ratio": 11.5}]}, "changed": "2026-09-04"}, {"first_filed": "2022-10-05", "last_filed": "2026-09-02", "median_filing_delay_days": 7, "limited_data": false, "complaints": 89, "crashes": 8, "fires": 1, "injuries": 3, "deaths": 0, "severe": 8, "severe_share": 9.0, "injuries_per_100": 3.4, "per_year": 24.2, "age_years": 3.7, "by_group": [{"group": "structure", "count": 23, "share": 25.8, "ratio": 2.81}, {"group": "electrical", "count": 17, "share": 19.1, "ratio": 1.21}, {"group": "adas", "count": 14, "share": 15.7, "ratio": 2.74}, {"group": "hvac", "count": 11, "share": 12.4, "ratio": 1.38}, {"group": "exterior", "count": 6, "share": 6.7, "ratio": 4.29}, {"group": "transmission", "count": 5, "share": 5.6, "ratio": 0.48}, {"group": "brakes", "count": 4, "share": 4.5, "ratio": 0.74}, {"group": "other", "count": 3, "share": 3.4, "ratio": 1.88}, {"group": "airbags", "count": 2, "share": 2.2, "ratio": 0.58}, {"group": "wheels", "count": 2, "share": 2.2, "ratio": 0.88}, {"group": "engine", "count": 1, "share": 1.1, "ratio": 0.05}, {"group": "steering", "count": 1, "share": 1.1, "ratio": 0.17}], "top_group": "structure", "by_filed_year": [{"year": 2022, "count": 5}, {"year": 2023, "count": 47}, {"year": 2024, "count": 20}, {"year": 2025, "count": 11}, {"year": 2026, "count": 6}], "early": 72, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 57, "share": 64.0}, {"key": "age_1_2", "count": 16, "share": 18.0}, {"key": "age_2_3", "count": 10, "share": 11.2}, {"key": "age_3_5", "count": 6, "share": 6.7}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 8, "recent_12m": 10, "prior_12m": 13, "recent_trend": "steady", "recalls": 2, "recall_list": [{"campaign": "23V755000", "make": "Subaru", "model": "Outback", "year": 2023, "received": "2023-11-09", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH", "summary": "Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles.  An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.", "consequence": "An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.", "remedy": "Dealers will replace the inhibitor switch, free of charge.  Owner notification letters were mailed January 8, 2024.  Owners may contact Subaru customer service at 1-800-782-2783.  Subaru's number for this recall is WRQ-23.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V647000", "make": "Subaru", "model": "Outback", "year": 2023, "received": "2023-09-21", "component": "POWER TRAIN:DRIVELINE:DRIVESHAFT", "summary": "Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles.  The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.", "consequence": "Separation of the front end of the driveshaft increases the risk of a crash.", "remedy": "Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge.  Owner notification letters were mailed November 20, 2023.  Owners may contact Subaru's customer service at 1-844-373-6614.  Subaru's number for this recall is WRN-23.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["transmission"], "recall_covered_share": 5.6, "park_warnings": 0, "ota_recalls": 0, "make": "Subaru", "model": "Outback", "year": 2023, "fetched_at": "2026-09-04T11:25:00+00:00", "segment": "midsize-suv", "idx_vs_all": 0.58, "idx_vs_make": 0.61, "idx_vs_year": 0.58, "idx_vs_segment": 0.46, "early_idx": 0.87, "band": "fewer", "rank_in_year": 50, "n_in_year": 92, "peers_year": [{"make": "Ford", "model": "Edge", "per_year": 6.0, "idx_vs_all": 0.14, "complaints": 22, "self": false}, {"make": "Dodge", "model": "Durango", "per_year": 9.5, "idx_vs_all": 0.23, "complaints": 35, "self": false}, {"make": "Honda", "model": "Passport", "per_year": 10.1, "idx_vs_all": 0.24, "complaints": 37, "self": false}, {"make": "Chevrolet", "model": "Traverse", "per_year": 23.4, "idx_vs_all": 0.56, "complaints": 86, "self": false}, {"make": "Subaru", "model": "Outback", "per_year": 24.2, "idx_vs_all": 0.58, "complaints": 89, "self": true}, {"make": "Nissan", "model": "Pathfinder", "per_year": 28.0, "idx_vs_all": 0.67, "complaints": 103, "self": false}, {"make": "Ford", "model": "Explorer", "per_year": 29.1, "idx_vs_all": 0.69, "complaints": 107, "self": false}, {"make": "Honda", "model": "Pilot", "per_year": 37.3, "idx_vs_all": 0.89, "complaints": 137, "self": false}, {"make": "Kia", "model": "Sorento", "per_year": 42.5, "idx_vs_all": 1.01, "complaints": 156, "self": false}, {"make": "Toyota", "model": "Highlander", "per_year": 50.4, "idx_vs_all": 1.2, "complaints": 185, "self": false}, {"make": "Kia", "model": "Telluride", "per_year": 55.5, "idx_vs_all": 1.32, "complaints": 204, "self": false}, {"make": "Hyundai", "model": "Santa Fe", "per_year": 76.8, "idx_vs_all": 1.83, "complaints": 282, "self": false}, {"make": "Hyundai", "model": "Palisade", "per_year": 107.8, "idx_vs_all": 2.56, "complaints": 396, "self": false}, {"make": "Jeep", "model": "Grand Cherokee", "per_year": 153.0, "idx_vs_all": 3.64, "complaints": 562, "self": false}], "prev_year": {"year": 2022, "per_year": 98.9, "complaints": 462}, "next_year": {"year": 2024, "per_year": 34.0, "complaints": 91}, "investigations": [], "keywords": {"structure": [{"term": "windshield", "docs": 17, "ratio": 13.4}, {"term": "crack", "docs": 10, "ratio": 17.5}, {"term": "passenger side", "docs": 8, "ratio": 14.7}, {"term": "tiny", "docs": 4, "ratio": 80.5}, {"term": "pebbles", "docs": 3, "ratio": 312.8}, {"term": "fragile", "docs": 3, "ratio": 146.6}], "electrical": [{"term": "eyesight", "docs": 6, "ratio": 103.2}, {"term": "starlink", "docs": 4, "ratio": 368.0}, {"term": "weather conditions", "docs": 3, "ratio": 69.2}, {"term": "traction", "docs": 3, "ratio": 19.1}, {"term": "system", "docs": 8, "ratio": 2.8}, {"term": "safety", "docs": 8, "ratio": 2.7}], "adas": [{"term": "eyesight", "docs": 4, "ratio": 83.6}, {"term": "braking", "docs": 7, "ratio": 8.9}, {"term": "cruise control", "docs": 5, "ratio": 9.7}, 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