{"make": "Volkswagen", "model": "ID.4", "segment": "ev", "canonical": "https://cars.insightarise.com/volkswagen/id-4/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Volkswagen", "model": "ID.4", "segment": "ev", "term_shares": {"stall": {"count": 81, "share": 8.2}}, "years": [{"year": 2021, "complaints": 330, "per_year": 58.2, "recalls": 11, "severe_share": 8.5, "idx_vs_all": 1.38, "early": 73, "early_closed": true, "early_idx": 1.19, "recent_12m": 49, "recent_trend": "falling", "top_group": "electrical", "investigations": 2, "park_warnings": 0}, {"year": 2022, "complaints": 134, "per_year": 28.7, "recalls": 7, "severe_share": 11.9, "idx_vs_all": 0.68, "early": 49, "early_closed": true, "early_idx": 0.66, "recent_12m": 16, "recent_trend": "falling", "top_group": "electrical", "investigations": 2, "park_warnings": 0}, {"year": 2023, "complaints": 453, "per_year": 123.3, "recalls": 13, "severe_share": 13.2, "idx_vs_all": 2.93, "early": 278, 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"ota_recalls": 0, "crashes": 108, "fires": 13, "injuries": 70, "deaths": 0, "severe": 121, "severe_share": 12.2, "top_group": "electrical", "by_group": [{"group": "electrical", "count": 458, "share": 46.2, "ratio": 2.93, "page": true, "by_year": [{"year": 2021, "count": 158, "share": 47.9}, {"year": 2022, "count": 46, "share": 34.3}, {"year": 2023, "count": 210, "share": 46.4}, {"year": 2024, "count": 26, "share": 54.2}, {"year": 2025, "count": 18, "share": 69.2}], "recent_12m": 109, "prior_12m": 144, "recent_trend": "steady", "keywords": [{"term": "electrical", "docs": 134, "ratio": 6.9}, {"term": "prevention equipment", "docs": 42, "ratio": 227.5}, {"term": "system recall", "docs": 61, "ratio": 24.9}, {"term": "speedometer", "docs": 52, "ratio": 18.5}, {"term": "infotainment", "docs": 60, "ratio": 10.3}, {"term": "door", "docs": 82, "ratio": 4.5}]}, {"group": "hvac", "count": 103, "share": 10.4, "ratio": 1.16, "page": true, "by_year": [{"year": 2021, "count": 33, "share": 10.0}, 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"docs": 134, "ratio": 6.9}, {"term": "prevention equipment", "docs": 42, "ratio": 227.5}, {"term": "system recall", "docs": 61, "ratio": 24.9}, {"term": "speedometer", "docs": 52, "ratio": 18.5}, {"term": "infotainment", "docs": 60, "ratio": 10.3}, {"term": "door", "docs": 82, "ratio": 4.5}]}, {"group": "hvac", "count": 103, "share": 10.4, "ratio": 1.16, "page": true, "by_year": [{"year": 2021, "count": 33, "share": 10.0}, {"year": 2022, "count": 16, "share": 11.9}, {"year": 2023, "count": 46, "share": 10.2}, {"year": 2024, "count": 6, "share": 12.5}, {"year": 2025, "count": 2, "share": 7.7}], "recent_12m": 20, "prior_12m": 35, "recent_trend": "falling", "keywords": [{"term": "door", "docs": 33, "ratio": 8.0}, {"term": "open", "docs": 25, "ratio": 6.1}, {"term": "handle", "docs": 13, "ratio": 25.3}, {"term": "recalls", "docs": 13, "ratio": 5.1}, {"term": "sos", "docs": 6, "ratio": 33.7}, {"term": "display", "docs": 12, "ratio": 5.0}]}, {"group": "structure", "count": 88, "share": 8.9, "ratio": 0.97, "page": true, "by_year": [{"year": 2021, "count": 24, "share": 7.3}, {"year": 2022, "count": 8, "share": 6.0}, {"year": 2023, "count": 50, "share": 11.0}, {"year": 2024, "count": 5, "share": 10.4}, {"year": 2025, "count": 1, "share": 3.8}], "recent_12m": 13, "prior_12m": 29, "recent_trend": "falling", "keywords": [{"term": "door", "docs": 44, "ratio": 12.5}, {"term": "notification structure", "docs": 17, "ratio": 84.2}, {"term": "structure recall", "docs": 16, "ratio": 83.0}, {"term": "opened", "docs": 27, "ratio": 11.7}, {"term": "handle", "docs": 16, "ratio": 36.4}, {"term": "passenger", "docs": 25, "ratio": 5.6}]}, {"group": "brakes", "count": 60, "share": 6.1, "ratio": 1.0, "page": true, "by_year": [{"year": 2021, "count": 25, "share": 7.6}, {"year": 2022, "count": 8, "share": 6.0}, {"year": 2023, "count": 22, "share": 4.9}, {"year": 2024, "count": 2, "share": 4.2}, {"year": 2025, "count": 3, "share": 11.5}], "recent_12m": 12, "prior_12m": 15, "recent_trend": "steady", "keywords": [{"term": "brake", "docs": 36, "ratio": 6.2}, {"term": "accelerated", "docs": 19, "ratio": 21.7}, {"term": "braking", "docs": 23, "ratio": 6.8}, {"term": "pedal", "docs": 21, "ratio": 6.6}, {"term": "injuries", "docs": 12, "ratio": 13.0}, {"term": "police", "docs": 13, "ratio": 7.5}]}, {"group": "adas", "count": 60, "share": 6.1, "ratio": 1.06, "page": true, "by_year": [{"year": 2021, "count": 11, "share": 3.3}, {"year": 2022, "count": 12, "share": 9.0}, {"year": 2023, "count": 34, "share": 7.5}, {"year": 2024, "count": 3, "share": 6.2}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 10, "prior_12m": 22, "recent_trend": "falling", "keywords": [{"term": "cruise", "docs": 18, "ratio": 7.6}, {"term": "adaptive", "docs": 13, "ratio": 13.3}, {"term": "acc", "docs": 7, "ratio": 37.8}, {"term": "suddenly", "docs": 16, "ratio": 4.9}, {"term": "slow", "docs": 12, "ratio": 7.3}, {"term": "space", "docs": 8, "ratio": 18.5}]}, {"group": "transmission", "count": 57, "share": 5.8, "ratio": 0.49, "page": true, "by_year": [{"year": 2021, "count": 18, "share": 5.5}, {"year": 2022, "count": 11, "share": 8.2}, {"year": 2023, "count": 26, "share": 5.7}, {"year": 2024, "count": 2, "share": 4.2}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 19, "prior_12m": 15, "recent_trend": "steady", "keywords": [{"term": "electrical system", "docs": 20, "ratio": 19.6}, {"term": "error", "docs": 16, "ratio": 9.0}, {"term": "deel miami", "docs": 3, "ratio": 7572.7}, {"term": "power", "docs": 21, "ratio": 3.1}, {"term": "system working", "docs": 6, "ratio": 45.6}, {"term": "working correctly", "docs": 5, "ratio": 94.2}]}, {"group": "engine", "count": 51, "share": 5.1, "ratio": 0.23, "page": true, "by_year": [{"year": 2021, "count": 18, "share": 5.5}, {"year": 2022, "count": 5, "share": 3.7}, {"year": 2023, "count": 25, "share": 5.5}, {"year": 2024, "count": 2, "share": 4.2}, {"year": 2025, "count": 1, "share": 3.8}], "recent_12m": 11, "prior_12m": 10, "recent_trend": "steady", "keywords": [{"term": "electrical", "docs": 16, "ratio": 7.4}, {"term": "battery", "docs": 15, "ratio": 4.7}, {"term": "charging", "docs": 8, "ratio": 11.8}, {"term": "error", "docs": 10, "ratio": 6.3}, {"term": "rear motor", "docs": 3, "ratio": 180.1}, {"term": "course", "docs": 5, "ratio": 19.5}]}, {"group": "wheels", "count": 31, "share": 3.1, "ratio": 1.26, "page": false, "by_year": [{"year": 2021, "count": 13, "share": 3.9}, {"year": 2022, "count": 10, "share": 7.5}, {"year": 2023, "count": 8, "share": 1.8}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 3, "prior_12m": 7, "recent_trend": null, "keywords": [{"term": "tires", "docs": 22, "ratio": 36.2}, {"term": "bridgestone", "docs": 10, "ratio": 403.6}, {"term": "alenza", "docs": 7, "ratio": 1048.0}, {"term": "front", "docs": 16, "ratio": 4.7}, {"term": "blowout", "docs": 5, "ratio": 134.9}, {"term": "scorpion zero", "docs": 3, "ratio": 2320.7}]}, {"group": "other", "count": 21, "share": 2.1, "ratio": 1.17, "page": false, "by_year": [{"year": 2021, "count": 4, "share": 1.2}, {"year": 2022, "count": 4, "share": 3.0}, {"year": 2023, "count": 11, "share": 2.4}, {"year": 2024, "count": 1, "share": 2.1}, {"year": 2025, "count": 1, "share": 3.8}], "recent_12m": 5, "prior_12m": 6, "recent_trend": null, "keywords": [{"term": "accelerated", "docs": 7, "ratio": 22.8}, {"term": "passenger seat", "docs": 4, "ratio": 27.0}, {"term": "crashed", "docs": 4, "ratio": 18.5}, {"term": "accelerator", "docs": 5, "ratio": 8.5}, {"term": "police", "docs": 5, "ratio": 8.2}, {"term": "pulling", "docs": 4, "ratio": 11.2}]}, {"group": "steering", "count": 19, "share": 1.9, "ratio": 0.3, "page": false, "by_year": [{"year": 2021, "count": 9, "share": 2.7}, {"year": 2022, "count": 3, "share": 2.2}, {"year": 2023, "count": 7, "share": 1.5}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 4, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "steering", "docs": 14, "ratio": 7.3}, {"term": "wheel", "docs": 10, "ratio": 7.5}, {"term": "left", "docs": 8, "ratio": 6.1}, {"term": "suddenly", "docs": 7, "ratio": 6.7}, {"term": "control", "docs": 9, "ratio": 4.4}, {"term": "messages appeared", "docs": 3, "ratio": 60.7}]}, {"group": "fuel", "count": 16, "share": 1.6, "ratio": 0.37, "page": false, "by_year": [{"year": 2021, "count": 8, "share": 2.4}, {"year": 2022, "count": 1, "share": 0.7}, {"year": 2023, "count": 6, "share": 1.3}, {"year": 2024, "count": 1, "share": 2.1}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 4, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "releasing", "docs": 4, "ratio": 88.4}, {"term": "battery", "docs": 6, "ratio": 6.1}, {"term": "accelerate", "docs": 5, "ratio": 8.3}, {"term": "mode", "docs": 4, "ratio": 8.2}, {"term": "suddenly", "docs": 4, "ratio": 4.6}, {"term": "seconds", "docs": 3, "ratio": 7.3}]}, {"group": "airbags", "count": 16, "share": 1.6, "ratio": 0.42, "page": false, "by_year": [{"year": 2021, "count": 7, "share": 2.1}, {"year": 2022, "count": 5, "share": 3.7}, {"year": 2023, "count": 4, "share": 0.9}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 3, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "airbag", "docs": 9, "ratio": 44.6}, {"term": "error", "docs": 5, "ratio": 10.0}, {"term": "automatic braking", "docs": 3, "ratio": 39.6}, {"term": "seat", "docs": 5, "ratio": 7.7}, {"term": "deployed", "docs": 3, "ratio": 17.1}, {"term": "critical", "docs": 3, "ratio": 16.2}]}, {"group": "exterior", "count": 11, "share": 1.1, "ratio": 0.71, "page": false, "by_year": [{"year": 2021, "count": 2, "share": 0.6}, {"year": 2022, "count": 5, "share": 3.7}, {"year": 2023, "count": 4, "share": 0.9}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 2, "prior_12m": 1, "recent_trend": null, "keywords": [{"term": "night", "docs": 5, "ratio": 23.4}, {"term": "lit", "docs": 3, "ratio": 45.1}, {"term": "controls", "docs": 3, "ratio": 30.9}, {"term": "design", "docs": 3, "ratio": 15.7}, {"term": "driver's", "docs": 3, "ratio": 15.1}, {"term": "lights", "docs": 5, "ratio": 3.9}]}], "worst_year": 2023, "best_year": 2025, "years_high": [2023], "years_low": [2022, 2024], "avg_per_year": 48.7, "idx_vs_all": 1.16, "idx_vs_segment": 0.86, "band": "typical", "trend": {"label": "worsening", "pct": 111.0, "from_years": [2021, 2022], "to_years": [2023, 2024], "from_idx": 0.93, "to_idx": 1.95, "from_early": 61, "to_early": 158}, "filed_by_year": [{"year": 2021, "count": 19}, {"year": 2022, "count": 68}, {"year": 2023, "count": 230}, {"year": 2024, "count": 310}, {"year": 2025, "count": 218}, {"year": 2026, "count": 146}], "recent_12m": 215, "prior_12m": 296, "recent_trend": "steady", "recent_pct": -27.0, "age_buckets": [{"key": "age_0_1", "count": 216, "share": 21.8}, {"key": "age_1_2", "count": 312, "share": 31.5}, {"key": "age_2_3", "count": 224, "share": 22.6}, {"key": "age_3_5", "count": 210, "share": 21.2}, {"key": "age_5p", "count": 29, "share": 2.9}], "median_age_months": 23, "keywords": [{"term": "door", "docs": 182, "ratio": 4.6}, {"term": "electrical", "docs": 182, "ratio": 4.3}, {"term": "prevention equipment", "docs": 46, "ratio": 115.1}, {"term": "available", "docs": 214, "ratio": 2.2}, {"term": "system recall", "docs": 63, "ratio": 11.9}, {"term": "speedometer", "docs": 65, "ratio": 10.7}, {"term": "open", "docs": 129, "ratio": 3.3}, {"term": "infotainment", "docs": 80, "ratio": 6.3}], "investigations": [{"action": "RQ24010", "subject": "Inadvertent Door Opening", "component": "LATCHES/LOCKS/LINKAGES:DOORS:LATCH", "opened": "2024-05-16", "closed": "2024-11-04", "campaign": "", "summary": "On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update.  The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle.  Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Qu", "years": [2021, 2022, 2023], "open": false}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2021, 2022], "open": false}], "segment_rank": 7, "segment_n": 10, "peers": [{"make": "Tesla", "model": "Model S", "avg_per_year": 17.4, "idx_vs_all": 0.41, "top_group": "hvac", "complaints": 708, "recalls": 31, "trend": "worsening", "recent_trend": "falling", "rank": 1, "self": false}, {"make": "Chevrolet", "model": "Bolt EV", "avg_per_year": 17.8, "idx_vs_all": 0.42, "top_group": "electrical", "complaints": 532, "recalls": 13, "trend": "stable", "recent_trend": "steady", "rank": 2, "self": false}, {"make": "Tesla", "model": "Model X", "avg_per_year": 18.6, "idx_vs_all": 0.44, "top_group": "hvac", "complaints": 736, "recalls": 33, "trend": "worsening", "recent_trend": "falling", "rank": 3, "self": false}, {"make": "Ford", "model": "Mustang Mach-E", "avg_per_year": 28.9, "idx_vs_all": 0.69, "top_group": "electrical", "complaints": 650, "recalls": 0, "trend": "improving", "recent_trend": "steady", "rank": 4, "self": false}, {"make": "Ford", "model": "F-150 Lightning", "avg_per_year": 33.4, "idx_vs_all": 0.79, "top_group": "electrical", "complaints": 536, "recalls": 2, "trend": "improving", "recent_trend": "falling", "rank": 5, "self": false}, {"make": "Kia", "model": "EV6", "avg_per_year": 38.5, "idx_vs_all": 0.91, "top_group": "electrical", "complaints": 535, "recalls": 5, "trend": "improving", "recent_trend": "rising", "rank": 6, "self": false}, {"make": "Volkswagen", "model": "ID.4", "avg_per_year": 48.7, "idx_vs_all": 1.16, "top_group": "electrical", "complaints": 991, "recalls": 24, "trend": "worsening", "recent_trend": "steady", "rank": 7, "self": true}, {"make": "Tesla", "model": "Model 3", "avg_per_year": 100.4, "idx_vs_all": 2.39, "top_group": "adas", "complaints": 4228, "recalls": 35, "trend": "worsening", "recent_trend": "steady", "rank": 8, "self": false}, {"make": "Hyundai", "model": "Ioniq 5", "avg_per_year": 114.8, "idx_vs_all": 2.73, "top_group": "electrical", "complaints": 1319, "recalls": 14, "trend": "improving", "recent_trend": "rising", "rank": 9, "self": false}, {"make": "Tesla", "model": "Model Y", "avg_per_year": 128.3, "idx_vs_all": 3.05, "top_group": "adas", "complaints": 3749, "recalls": 36, "trend": "stable", "recent_trend": "steady", "rank": 10, "self": false}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2021-05-20", "last_filed": "2026-08-22", "median_filing_delay_days": 7, "limited_data": false, "complaints": 330, "crashes": 27, "fires": 1, "injuries": 22, "deaths": 0, "severe": 28, "severe_share": 8.5, "injuries_per_100": 6.7, "per_year": 58.2, "age_years": 5.7, "by_group": [{"group": "electrical", "count": 158, "share": 47.9, "ratio": 3.04}, {"group": "hvac", "count": 33, "share": 10.0, "ratio": 1.12}, {"group": "brakes", "count": 25, "share": 7.6, "ratio": 1.25}, {"group": "structure", "count": 24, "share": 7.3, "ratio": 0.8}, {"group": "engine", "count": 18, "share": 5.5, "ratio": 0.25}, {"group": "transmission", "count": 18, "share": 5.5, "ratio": 0.47}, {"group": "wheels", "count": 13, "share": 3.9, "ratio": 1.56}, {"group": "adas", "count": 11, "share": 3.3, "ratio": 0.58}, {"group": "steering", "count": 9, "share": 2.7, "ratio": 0.42}, {"group": "fuel", "count": 8, "share": 2.4, "ratio": 0.56}, {"group": "airbags", "count": 7, "share": 2.1, "ratio": 0.55}, {"group": "other", "count": 4, "share": 1.2, "ratio": 0.66}, {"group": "exterior", "count": 2, "share": 0.6, "ratio": 0.38}], "top_group": "electrical", "by_filed_year": [{"year": 2021, "count": 19}, {"year": 2022, "count": 54}, {"year": 2023, "count": 99}, {"year": 2024, "count": 67}, {"year": 2025, "count": 55}, {"year": 2026, "count": 36}], "early": 73, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 37, "share": 11.2}, {"key": "age_1_2", "count": 57, "share": 17.3}, {"key": "age_2_3", "count": 87, "share": 26.4}, {"key": "age_3_5", "count": 120, "share": 36.4}, {"key": "age_5p", "count": 29, "share": 8.8}], "median_age_months": 32, "recent_12m": 49, "prior_12m": 71, "recent_trend": "falling", "recalls": 11, "recall_list": [{"campaign": "25V120000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2025-02-27", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, \"Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect.\"", "consequence": "Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.", "remedy": "Dealers will update the brake control unit software, free of charge.  Owner notification letters were mailed March 14, 2025.  Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 97H3.  Audi's number for this recall is 454R.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V651000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2024-09-04", "component": "STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles.  The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.", "consequence": "A vehicle door that opens unexpectedly while driving increases the risk of injury.", "remedy": "Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge.  Owner notification letters were mailed on December 27, 2024.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 57J9.  This recall expands previous recall numbers 23V-312 and 23V-213.  Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V344000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2024-05-15", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles.  Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset.  This can result in loss of speedometer information or loss of rearview camera image.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, \"Control and Displays\" and 111, \"Rear Visibility.\"", "consequence": "Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.", "remedy": "Dealers will update the vehicle software, free of charge.  Owner notification letters were mailed on December 20, 2024.  Owners may contact VW customer service at 1-800-893-5298.  VW's number for this recall is 919A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V312000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2023-05-03", "component": "STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles.  The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.", "consequence": "A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.", "remedy": "Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge.  Owner notification letters were mailed March 19, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall are 57J5 and 57J8.  This recall was replaced by recall number 24V-651", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V040000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2023-02-01", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles.  Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.", "consequence": "A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.", "remedy": "Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge.  Owner notification letters are expected to be mailed March 31, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 97ZZ.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V858000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2022-11-02", "component": "AIR BAGS:FRONTAL", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles.  The passenger air bag may be incorrectly folded.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.", "remedy": "Volkswagen will replace the passenger air bag module, free of charge.  Owner notification letters were mailed February 14, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number to this recall is 69EH.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V162000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2022-03-16", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles.  Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.", "consequence": "An unreliable battery connection may cause a stall, increasing the risk of a crash.", "remedy": "Dealers will replace the battery cell modules, free of charge.  Owner notification letters were mailed December 6, 2022.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 9302.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V852000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2021-11-03", "component": "STEERING:GEAR BOX (OTHER THAN RACK AND PINION)", "summary": "Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle.  The steering gear may have an incorrectly assembled or missing drive bushing.", "consequence": "An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.", "remedy": "A dealer will replace the steering gear, free of charge.  Owner notification letters were mailed November 5, 2021.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 48Q7.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V606000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2021-08-05", "component": "SEAT BELTS:REAR/OTHER:RETRACTOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "An unsecured child restraint system can increase the risk of injury during a crash.", "remedy": "Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge.  Owner notification letters were mailed August 27, 2021.  Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V607000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2021-08-04", "component": "SEAT BELTS:REAR/OTHER:RETRACTOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles.  Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"", "consequence": "An unsecured child restraint system can increase the risk of injury during a crash.", "remedy": "Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge.  Owner notification letters were mailed August 27, 2021.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 69CQ.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V413000", "make": "Volkswagen", "model": "ID.4", "year": 2021, "received": "2021-06-02", "component": "EXTERIOR LIGHTING:HEADLIGHTS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles.  Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"", "consequence": "Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.", "remedy": "Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge.  Owner notification letters were mailed June 18, 2021.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 9406.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "exterior", "steering", "structure", "transmission"], "recall_covered_share": 66.1, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "ID.4", "year": 2021, "fetched_at": "2026-09-04T11:36:32+00:00", "segment": "ev", "idx_vs_all": 1.38, "idx_vs_make": 1.99, "idx_vs_year": 1.52, "idx_vs_segment": 1.03, "early_idx": 1.19, "band": "more", "rank_in_year": 65, "n_in_year": 85, "peers_year": [{"make": "Tesla", "model": "Model X", "per_year": 7.1, "idx_vs_all": 0.17, "complaints": 40, "self": false}, {"make": "Chevrolet", "model": "Bolt EV", "per_year": 11.8, "idx_vs_all": 0.28, "complaints": 67, "self": false}, {"make": "Tesla", "model": "Model S", "per_year": 31.0, "idx_vs_all": 0.74, "complaints": 176, "self": false}, {"make": "Volkswagen", "model": "ID.4", "per_year": 58.2, "idx_vs_all": 1.38, "complaints": 330, "self": true}, {"make": "Ford", "model": "Mustang Mach-E", "per_year": 60.5, "idx_vs_all": 1.44, "complaints": 343, "self": false}, {"make": "Tesla", "model": "Model 3", "per_year": 115.8, "idx_vs_all": 2.75, "complaints": 657, "self": false}, {"make": "Tesla", "model": "Model Y", "per_year": 187.9, "idx_vs_all": 4.47, "complaints": 1066, "self": false}], "prev_year": null, "next_year": {"year": 2022, "per_year": 28.7, "complaints": 134}, "investigations": [{"action": "RQ24010", "subject": "Inadvertent Door Opening", "component": "LATCHES/LOCKS/LINKAGES:DOORS:LATCH", "opened": "2024-05-16", "closed": "2024-11-04", "campaign": "", "summary": "On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update.  The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle.  Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Qu", "years": [2021, 2022, 2023], "open": false}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2021, 2022], "open": false}], "keywords": {"electrical": [{"term": "electrical", "docs": 57, "ratio": 8.5}, {"term": "system recall", "docs": 30, "ratio": 35.5}, {"term": "available", "docs": 54, "ratio": 3.4}, {"term": "reasonable", "docs": 37, "ratio": 5.5}, {"term": "exceeded", "docs": 35, "ratio": 5.4}, {"term": "amount recall", "docs": 34, "ratio": 5.5}], "hvac": [{"term": "door handle", "docs": 4, "ratio": 65.6}, {"term": "recalls", "docs": 7, "ratio": 8.7}, {"term": "handles", "docs": 3, "ratio": 82.8}, {"term": "inside", "docs": 6, "ratio": 6.3}, {"term": "open door", "docs": 3, "ratio": 27.8}, {"term": "emergency", "docs": 6, "ratio": 4.9}], "brakes": [{"term": "brake", "docs": 14, "ratio": 5.8}, {"term": "accelerated", "docs": 7, "ratio": 19.2}, {"term": "pedal", "docs": 9, "ratio": 6.8}, {"term": "braking", "docs": 9, "ratio": 6.4}, {"term": "auto hold", "docs": 3, "ratio": 170.9}, {"term": "stability control", "docs": 4, "ratio": 34.2}]}, "changed": "2026-09-04"}, {"first_filed": "2022-08-12", "last_filed": "2026-08-11", "median_filing_delay_days": 10, "limited_data": false, "complaints": 134, "crashes": 15, "fires": 1, "injuries": 10, "deaths": 0, "severe": 16, "severe_share": 11.9, "injuries_per_100": 7.5, "per_year": 28.7, "age_years": 4.7, "by_group": [{"group": "electrical", "count": 46, "share": 34.3, "ratio": 2.18}, {"group": "hvac", "count": 16, "share": 11.9, "ratio": 1.33}, {"group": "adas", "count": 12, "share": 9.0, "ratio": 1.57}, {"group": "transmission", "count": 11, "share": 8.2, "ratio": 0.7}, {"group": "wheels", "count": 10, "share": 7.5, "ratio": 3.01}, {"group": "brakes", "count": 8, "share": 6.0, "ratio": 0.99}, {"group": "structure", "count": 8, "share": 6.0, "ratio": 0.65}, {"group": "engine", "count": 5, "share": 3.7, "ratio": 0.17}, {"group": "airbags", "count": 5, "share": 3.7, "ratio": 0.97}, {"group": "exterior", "count": 5, "share": 3.7, "ratio": 2.37}, {"group": "other", "count": 4, "share": 3.0, "ratio": 1.66}, {"group": "steering", "count": 3, "share": 2.2, "ratio": 0.34}, {"group": "fuel", "count": 1, "share": 0.7, "ratio": 0.16}], "top_group": "electrical", "by_filed_year": [{"year": 2022, "count": 12}, {"year": 2023, "count": 37}, {"year": 2024, "count": 50}, {"year": 2025, "count": 26}, {"year": 2026, "count": 9}], "early": 49, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 20, "share": 14.9}, {"key": "age_1_2", "count": 41, "share": 30.6}, {"key": "age_2_3", "count": 41, "share": 30.6}, {"key": "age_3_5", "count": 32, "share": 23.9}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 27, "recent_12m": 16, "prior_12m": 36, "recent_trend": "falling", "recalls": 7, "recall_list": [{"campaign": "25V120000", "make": "Volkswagen", "model": "ID.4", "year": 2022, "received": "2025-02-27", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, \"Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect.\"", "consequence": "Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.", "remedy": "Dealers will update the brake control unit software, free of charge.  Owner notification letters were mailed March 14, 2025.  Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 97H3.  Audi's number for this recall is 454R.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V651000", "make": "Volkswagen", "model": "ID.4", "year": 2022, "received": "2024-09-04", "component": "STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles.  The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.", "consequence": "A vehicle door that opens unexpectedly while driving increases the risk of injury.", "remedy": "Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge.  Owner notification letters were mailed on December 27, 2024.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 57J9.  This recall expands previous recall numbers 23V-312 and 23V-213.  Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V344000", "make": "Volkswagen", "model": "ID.4", "year": 2022, "received": "2024-05-15", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles.  Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset.  This can result in loss of speedometer information or loss of rearview camera image.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, \"Control and Displays\" and 111, \"Rear Visibility.\"", "consequence": "Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.", "remedy": "Dealers will update the vehicle software, free of charge.  Owner notification letters were mailed on December 20, 2024.  Owners may contact VW customer service at 1-800-893-5298.  VW's number for this recall is 919A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V436000", "make": "Volkswagen", "model": "ID.4", "year": 2022, "received": "2023-06-21", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles.  The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.", "remedy": "Dealers will update the software, free of charge.  Owner notification letters are expected to be mailed August 18, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 93S7.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V312000", "make": "Volkswagen", "model": "ID.4", "year": 2022, "received": "2023-05-03", "component": "STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles.  The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.", "consequence": "A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.", "remedy": "Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge.  Owner notification letters were mailed March 19, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall are 57J5 and 57J8.  This recall was replaced by recall number 24V-651", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V823000", "make": "Volkswagen", "model": "ID.4", "year": 2022, "received": "2022-11-02", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles.  The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.", "remedy": "Dealers will replace the rearview camera, free of charge.  Owner notification letters were mailed to Audi owners February 14, 2023.  Volkswagen owners will receive an owner notification letter once remedy parts become available.  Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V764000", "make": "Volkswagen", "model": "ID.4", "year": 2022, "received": "2022-10-12", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles.  The rearview camera image may be delayed or deactivated.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.", "remedy": "Dealers will update the vehicle's software, free of charge.  Owner notification letters were mailed January 17, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 91EG.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "structure", "transmission"], "recall_covered_share": 48.5, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "ID.4", "year": 2022, "fetched_at": "2026-09-04T11:36:34+00:00", "segment": "ev", "idx_vs_all": 0.68, "idx_vs_make": 0.98, "idx_vs_year": 0.73, "idx_vs_segment": 0.51, "early_idx": 0.66, "band": "fewer", "rank_in_year": 55, "n_in_year": 92, "peers_year": [{"make": "Chevrolet", "model": "Bolt EV", "per_year": 12.6, "idx_vs_all": 0.3, "complaints": 59, "self": false}, {"make": "Tesla", "model": "Model X", "per_year": 26.7, "idx_vs_all": 0.63, "complaints": 125, "self": false}, {"make": "Ford", "model": "Mustang Mach-E", "per_year": 28.7, "idx_vs_all": 0.68, "complaints": 134, "self": false}, {"make": "Volkswagen", "model": "ID.4", "per_year": 28.7, "idx_vs_all": 0.68, "complaints": 134, "self": true}, {"make": "Tesla", "model": "Model S", "per_year": 29.1, "idx_vs_all": 0.69, "complaints": 136, "self": false}, {"make": "Kia", "model": "EV6", "per_year": 58.8, "idx_vs_all": 1.4, "complaints": 275, "self": false}, {"make": "Ford", "model": "F-150 Lightning", "per_year": 64.4, "idx_vs_all": 1.53, "complaints": 301, "self": false}, {"make": "Hyundai", "model": "Ioniq 5", "per_year": 86.0, "idx_vs_all": 2.04, "complaints": 402, "self": false}, {"make": "Tesla", "model": "Model 3", "per_year": 163.3, "idx_vs_all": 3.88, "complaints": 763, "self": false}, {"make": "Tesla", "model": "Model Y", "per_year": 182.7, "idx_vs_all": 4.34, "complaints": 854, "self": false}], "prev_year": {"year": 2021, "per_year": 58.2, "complaints": 330}, "next_year": {"year": 2023, "per_year": 123.3, "complaints": 453}, "investigations": [{"action": "RQ24010", "subject": "Inadvertent Door Opening", "component": "LATCHES/LOCKS/LINKAGES:DOORS:LATCH", "opened": "2024-05-16", "closed": "2024-11-04", "campaign": "", "summary": "On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update.  The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle.  Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Qu", "years": [2021, 2022, 2023], "open": false}, {"action": "DP22005", "subject": "Pedestrian alert sounds", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM", "opened": "2023-01-27", "closed": "2023-08-07", "campaign": "22V063000", "summary": "NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.", "years": [2021, 2022], "open": false}], "keywords": {"electrical": [{"term": "door", "docs": 13, "ratio": 7.1}, {"term": "equipment electrical", "docs": 4, "ratio": 266.2}, {"term": "prevention equipment", "docs": 4, "ratio": 215.7}, {"term": "speedometer", "docs": 6, "ratio": 21.3}, {"term": "instrument", "docs": 8, "ratio": 8.7}, {"term": "reset", "docs": 7, "ratio": 10.2}], "hvac": [{"term": "door handles", "docs": 3, "ratio": 284.0}, {"term": "open", "docs": 4, "ratio": 6.3}, {"term": "function", "docs": 3, "ratio": 11.4}, {"term": "working", "docs": 4, "ratio": 5.6}, {"term": "locked", "docs": 3, "ratio": 9.5}, {"term": "outside", "docs": 3, "ratio": 9.0}], "adas": [{"term": "adaptive cruise", "docs": 4, "ratio": 22.6}, {"term": "spot", "docs": 4, "ratio": 18.0}, {"term": "slow", "docs": 4, "ratio": 12.1}, {"term": "crashed", "docs": 3, "ratio": 24.2}, {"term": "wheel", "docs": 5, "ratio": 5.9}, {"term": "cruise control", "docs": 4, "ratio": 9.1}]}, "changed": "2026-09-04"}, {"first_filed": "2022-11-22", "last_filed": "2026-08-27", "median_filing_delay_days": 16, "limited_data": false, "complaints": 453, "crashes": 53, "fires": 7, "injuries": 32, "deaths": 0, "severe": 60, "severe_share": 13.2, "injuries_per_100": 7.1, "per_year": 123.3, "age_years": 3.7, "by_group": [{"group": "electrical", "count": 210, "share": 46.4, "ratio": 2.95}, {"group": "structure", "count": 50, "share": 11.0, "ratio": 1.2}, {"group": "hvac", "count": 46, "share": 10.2, "ratio": 1.14}, {"group": "adas", "count": 34, "share": 7.5, "ratio": 1.31}, {"group": "transmission", "count": 26, "share": 5.7, "ratio": 0.49}, {"group": "engine", "count": 25, "share": 5.5, "ratio": 0.25}, {"group": "brakes", "count": 22, "share": 4.9, "ratio": 0.81}, {"group": "other", "count": 11, "share": 2.4, "ratio": 1.33}, {"group": "wheels", "count": 8, "share": 1.8, "ratio": 0.72}, {"group": "steering", "count": 7, "share": 1.5, "ratio": 0.23}, {"group": "fuel", "count": 6, "share": 1.3, "ratio": 0.3}, {"group": "airbags", "count": 4, "share": 0.9, "ratio": 0.24}, {"group": "exterior", "count": 4, "share": 0.9, "ratio": 0.58}], "top_group": "electrical", "by_filed_year": [{"year": 2022, "count": 2}, {"year": 2023, "count": 94}, {"year": 2024, "count": 182}, {"year": 2025, "count": 94}, {"year": 2026, "count": 81}], "early": 278, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 128, "share": 28.3}, {"key": "age_1_2", "count": 178, "share": 39.3}, {"key": "age_2_3", "count": 89, "share": 19.6}, {"key": "age_3_5", "count": 58, "share": 12.8}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 19, "recent_12m": 108, "prior_12m": 159, "recent_trend": "falling", "recalls": 13, "recall_list": [{"campaign": "26V028000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2026-01-21", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.", "consequence": "A vehicle fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete.  Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "26V030000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2026-01-21", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.", "consequence": "A high-voltage battery that overheats increases the risk of a fire.", "remedy": "Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V836000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2025-12-03", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.", "consequence": "A vehicle fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete.  Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "25V434000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2025-06-30", "component": "SERVICE BRAKES", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain  cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.", "consequence": "A loss of vehicle control increases the risk of a crash.", "remedy": "Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V120000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2025-02-27", "component": "POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, \"Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect.\"", "consequence": "Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.", "remedy": "Dealers will update the brake control unit software, free of charge.  Owner notification letters were mailed March 14, 2025.  Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 97H3.  Audi's number for this recall is 454R.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V875000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2024-11-20", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles.  The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.", "remedy": "Dealers will replace the peripheral camera control module, free of charge.  Owner notification letters were mailed December 26, 2025.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 91B3.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V651000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2024-09-04", "component": "STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles.  The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.", "consequence": "A vehicle door that opens unexpectedly while driving increases the risk of injury.", "remedy": "Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge.  Owner notification letters were mailed on December 27, 2024.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 57J9.  This recall expands previous recall numbers 23V-312 and 23V-213.  Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V643000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2024-08-28", "component": "AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE", "summary": "Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles.  The fasteners securing the passenger frontal air bag inflator may be loose.", "consequence": "An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.", "remedy": "Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V344000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2024-05-15", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles.  Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset.  This can result in loss of speedometer information or loss of rearview camera image.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, \"Control and Displays\" and 111, \"Rear Visibility.\"", "consequence": "Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.", "remedy": "Dealers will update the vehicle software, free of charge.  Owner notification letters were mailed on December 20, 2024.  Owners may contact VW customer service at 1-800-893-5298.  VW's number for this recall is 919A.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V750000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2023-12-07", "component": "STRUCTURE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles.  The interior sunshade for the panoramic glass roof may be insufficiently fire retardant.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, \"Flammability of Interior Materials.\"", "consequence": "In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.", "remedy": "Dealers will apply flame retardant to the sunshade fabric, free of charge.  Owner notification letters were mailed December 15, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 60G3.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V956000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2022-12-29", "component": "ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles.  The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.", "consequence": "A short circuit may cause a loss of drive power, increasing the risk of a crash.  A short circuit also increases the risk of a vehicle fire.", "remedy": "Owners are advised to park outside and away from structures until the remedy has been completed.  Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge.  Owner notification letters are expected to be mailed February 27, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 97HA.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "22V830000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2022-11-09", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles.  The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.", "consequence": "Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.", "remedy": "Dealers will inspect and replace the electric motor, if necessary, free of charge.  Owner notification letters are expected to be mailed January 6, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 19Q9.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V823000", "make": "Volkswagen", "model": "ID.4", "year": 2023, "received": "2022-11-02", "component": "BACK OVER PREVENTION:DISPLAY FUNCTION", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles.  The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.", "remedy": "Dealers will replace the rearview camera, free of charge.  Owner notification letters were mailed to Audi owners February 14, 2023.  Volkswagen owners will receive an owner notification letter once remedy parts become available.  Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "brakes", "electrical", "structure", "transmission"], "recall_covered_share": 68.9, "park_warnings": 3, "ota_recalls": 0, "make": "Volkswagen", "model": "ID.4", "year": 2023, "fetched_at": "2026-09-04T11:36:37+00:00", "segment": "ev", "idx_vs_all": 2.93, "idx_vs_make": 4.22, "idx_vs_year": 2.93, "idx_vs_segment": 2.19, "early_idx": 3.35, "band": "far_more", "rank_in_year": 86, "n_in_year": 92, "peers_year": [{"make": "Chevrolet", "model": "Bolt EV", "per_year": 16.1, "idx_vs_all": 0.38, "complaints": 59, "self": false}, {"make": "Tesla", "model": "Model S", "per_year": 30.5, "idx_vs_all": 0.72, "complaints": 112, "self": false}, {"make": "Ford", "model": "Mustang Mach-E", "per_year": 32.4, "idx_vs_all": 0.77, "complaints": 119, "self": false}, {"make": "Kia", "model": "EV6", "per_year": 37.0, "idx_vs_all": 0.88, "complaints": 136, "self": false}, {"make": "Tesla", "model": "Model X", "per_year": 52.3, "idx_vs_all": 1.24, "complaints": 192, "self": false}, {"make": "Ford", "model": "F-150 Lightning", "per_year": 54.2, "idx_vs_all": 1.29, "complaints": 199, "self": false}, {"make": "Hyundai", "model": "Ioniq 5", "per_year": 104.8, "idx_vs_all": 2.49, "complaints": 385, "self": false}, {"make": "Tesla", "model": "Model 3", "per_year": 113.5, "idx_vs_all": 2.7, "complaints": 417, "self": false}, {"make": "Volkswagen", "model": "ID.4", "per_year": 123.3, "idx_vs_all": 2.93, "complaints": 453, "self": true}, {"make": "Tesla", "model": "Model Y", "per_year": 311.4, "idx_vs_all": 7.4, "complaints": 1144, "self": false}], "prev_year": {"year": 2022, "per_year": 28.7, "complaints": 134}, "next_year": {"year": 2024, "per_year": 17.9, "complaints": 48}, "investigations": [{"action": "RQ24010", "subject": "Inadvertent Door Opening", "component": "LATCHES/LOCKS/LINKAGES:DOORS:LATCH", "opened": "2024-05-16", "closed": "2024-11-04", "campaign": "", "summary": "On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update.  The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle.  Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Qu", "years": [2021, 2022, 2023], "open": false}], "keywords": {"electrical": [{"term": "equipment electrical", "docs": 28, "ratio": 408.2}, {"term": "prevention equipment", "docs": 28, "ratio": 330.8}, {"term": "electrical system", "docs": 48, "ratio": 12.8}, {"term": "speedometer", "docs": 28, "ratio": 21.8}, {"term": "system recall", "docs": 27, "ratio": 24.1}, {"term": "infotainment", "docs": 32, "ratio": 11.9}], "structure": [{"term": "door", "docs": 24, "ratio": 12.0}, {"term": "notification structure", "docs": 8, "ratio": 69.8}, {"term": "opened", "docs": 14, "ratio": 10.7}, {"term": "passenger", "docs": 17, "ratio": 6.7}, {"term": "handle", "docs": 9, "ratio": 36.0}, {"term": "available", "docs": 21, "ratio": 4.2}], "hvac": [{"term": "door", "docs": 17, "ratio": 9.2}, {"term": "open", "docs": 14, "ratio": 7.7}, {"term": "handle", "docs": 6, "ratio": 26.1}, {"term": "navigation system", "docs": 4, "ratio": 40.9}, {"term": "black", "docs": 6, "ratio": 8.1}, {"term": "gps", "docs": 4, "ratio": 19.8}]}, "changed": "2026-09-04"}, {"first_filed": "2024-06-13", "last_filed": "2026-07-03", "median_filing_delay_days": 8, "limited_data": false, "complaints": 48, "crashes": 4, "fires": 1, "injuries": 1, "deaths": 0, "severe": 5, "severe_share": 10.4, "injuries_per_100": 2.1, "per_year": 17.9, "age_years": 2.7, "by_group": [{"group": "electrical", "count": 26, "share": 54.2, "ratio": 3.44}, {"group": "hvac", "count": 6, "share": 12.5, "ratio": 1.39}, {"group": "structure", "count": 5, "share": 10.4, "ratio": 1.13}, {"group": "adas", "count": 3, "share": 6.2, "ratio": 1.08}, {"group": "engine", "count": 2, "share": 4.2, "ratio": 0.19}, {"group": "transmission", "count": 2, "share": 4.2, "ratio": 0.36}, {"group": "brakes", "count": 2, "share": 4.2, "ratio": 0.69}, {"group": "fuel", "count": 1, "share": 2.1, "ratio": 0.49}, {"group": "other", "count": 1, "share": 2.1, "ratio": 1.16}], "top_group": "electrical", "by_filed_year": [{"year": 2024, "count": 11}, {"year": 2025, "count": 28}, {"year": 2026, "count": 9}], "early": 39, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 14, "share": 29.2}, {"key": "age_1_2", "count": 27, "share": 56.2}, {"key": "age_2_3", "count": 7, "share": 14.6}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 18, "recent_12m": 22, "prior_12m": 24, "recent_trend": "steady", "recalls": 8, "recall_list": [{"campaign": "26V028000", "make": "Volkswagen", "model": "ID.4", "year": 2024, "received": "2026-01-21", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.", "consequence": "A vehicle fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete.  Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "26V030000", "make": "Volkswagen", "model": "ID.4", "year": 2024, "received": "2026-01-21", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.", "consequence": "A high-voltage battery that overheats increases the risk of a fire.", "remedy": "Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V836000", "make": "Volkswagen", "model": "ID.4", "year": 2024, "received": "2025-12-03", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.", "consequence": "A vehicle fire while parked or driving can increase the risk of injury.", "remedy": "Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete.  Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.", "park_it": 0, "park_outside": 1, "ota": 0}, {"campaign": "25V434000", "make": "Volkswagen", "model": "ID.4", "year": 2024, "received": "2025-06-30", "component": "SERVICE BRAKES", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain  cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.", "consequence": "A loss of vehicle control increases the risk of a crash.", "remedy": "Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V125000", "make": "Volkswagen", "model": "ID.4", "year": 2024, "received": "2025-02-28", "component": "ELECTRICAL SYSTEM:12V/24V/48V BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles.  The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.", "consequence": "A loss of drive power increases the risk of a crash.", "remedy": "Dealers will replace the OCDC, free of charge.  Owner notification letters were mailed on May 20, 2025.  Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 93CJ.  Audi's number for this recall is 93FR.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V651000", "make": "Volkswagen", "model": "ID.4", "year": 2024, "received": "2024-09-04", "component": "STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles.  The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.", "consequence": "A vehicle door that opens unexpectedly while driving increases the risk of injury.", "remedy": "Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge.  Owner notification letters were mailed on December 27, 2024.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 57J9.  This recall expands previous recall numbers 23V-312 and 23V-213.  Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "24V643000", "make": "Volkswagen", "model": "ID.4", "year": 2024, "received": "2024-08-28", "component": "AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE", "summary": "Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles.  The fasteners securing the passenger frontal air bag inflator may be loose.", "consequence": "An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.", "remedy": "Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "23V750000", "make": "Volkswagen", "model": "ID.4", "year": 2024, "received": "2023-12-07", "component": "STRUCTURE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles.  The interior sunshade for the panoramic glass roof may be insufficiently fire retardant.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, \"Flammability of Interior Materials.\"", "consequence": "In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.", "remedy": "Dealers will apply flame retardant to the sunshade fabric, free of charge.  Owner notification letters were mailed December 15, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 60G3.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "brakes", "electrical", "structure"], "recall_covered_share": 68.8, "park_warnings": 2, "ota_recalls": 0, "make": "Volkswagen", "model": "ID.4", "year": 2024, "fetched_at": "2026-09-04T11:36:38+00:00", "segment": "ev", "idx_vs_all": 0.43, "idx_vs_make": 0.61, "idx_vs_year": 0.47, "idx_vs_segment": 0.32, "early_idx": 0.55, "band": "far_fewer", "rank_in_year": 40, "n_in_year": 89, "peers_year": [{"make": "Tesla", "model": "Model X", "per_year": 9.7, "idx_vs_all": 0.23, "complaints": 26, "self": false}, {"make": "Ford", "model": "F-150 Lightning", "per_year": 11.2, "idx_vs_all": 0.27, "complaints": 30, "self": false}, {"make": "Tesla", "model": "Model S", "per_year": 14.2, "idx_vs_all": 0.34, "complaints": 38, "self": false}, {"make": "Ford", "model": "Mustang Mach-E", "per_year": 15.7, "idx_vs_all": 0.37, "complaints": 42, "self": false}, {"make": "Volkswagen", "model": "ID.4", "per_year": 17.9, "idx_vs_all": 0.43, "complaints": 48, "self": true}, {"make": "Kia", "model": "EV6", "per_year": 26.5, "idx_vs_all": 0.63, "complaints": 71, "self": false}, {"make": "Tesla", "model": "Model 3", "per_year": 80.4, "idx_vs_all": 1.91, "complaints": 215, "self": false}, {"make": "Hyundai", "model": "Ioniq 5", "per_year": 83.0, "idx_vs_all": 1.97, "complaints": 222, "self": false}, {"make": "Tesla", "model": "Model Y", "per_year": 117.4, "idx_vs_all": 2.79, "complaints": 314, "self": false}], "prev_year": {"year": 2023, "per_year": 123.3, "complaints": 453}, "next_year": {"year": 2025, "per_year": 15.5, "complaints": 26}, "investigations": [], "keywords": {"electrical": [{"term": "modules", "docs": 4, "ratio": 61.1}, {"term": "door", "docs": 8, "ratio": 7.7}, {"term": "safety", "docs": 14, "ratio": 3.1}, {"term": "sensors", "docs": 5, "ratio": 15.6}, {"term": "high-voltage", "docs": 3, "ratio": 55.7}, {"term": "accept", "docs": 3, "ratio": 49.4}]}, "changed": "2026-09-04"}, {"first_filed": "2025-07-24", "last_filed": "2026-08-17", "median_filing_delay_days": 2, "limited_data": true, "complaints": 26, "crashes": 9, "fires": 3, "injuries": 5, "deaths": 0, "severe": 12, "severe_share": 46.2, "injuries_per_100": 19.2, "per_year": 15.5, "age_years": 1.7, "by_group": [{"group": "electrical", "count": 18, "share": 69.2, "ratio": 4.39}, {"group": "brakes", "count": 3, "share": 11.5, "ratio": 1.9}, {"group": "hvac", "count": 2, "share": 7.7, "ratio": 0.86}, {"group": "engine", "count": 1, "share": 3.8, "ratio": 0.17}, {"group": "structure", "count": 1, "share": 3.8, "ratio": 0.41}, {"group": "other", "count": 1, "share": 3.8, "ratio": 2.1}], "top_group": "electrical", "by_filed_year": [{"year": 2025, "count": 15}, {"year": 2026, "count": 11}], "early": 26, "early_closed": false, "age_buckets": [{"key": "age_0_1", "count": 17, "share": 65.4}, {"key": "age_1_2", "count": 9, "share": 34.6}, {"key": "age_2_3", "count": 0, "share": 0.0}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 10, "recent_12m": 20, "prior_12m": 6, "recent_trend": "rising", "recalls": 1, "recall_list": [{"campaign": "26V030000", "make": "Volkswagen", "model": "ID.4", "year": 2025, "received": "2026-01-21", "component": "ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.", "consequence": "A high-voltage battery that overheats increases the risk of a fire.", "remedy": "Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical"], "recall_covered_share": 69.2, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "ID.4", "year": 2025, "fetched_at": "2026-09-04T11:36:39+00:00", "segment": "ev", "idx_vs_all": 0.37, "idx_vs_make": 0.53, "idx_vs_year": 0.32, "idx_vs_segment": 0.27, "early_idx": null, "band": "far_fewer", "rank_in_year": 26, "n_in_year": 85, "peers_year": [{"make": "Tesla", "model": "Model S", "per_year": 3.6, "idx_vs_all": 0.09, "complaints": 6, "self": false}, {"make": "Ford", "model": "F-150 Lightning", "per_year": 3.6, "idx_vs_all": 0.09, "complaints": 6, "self": false}, {"make": "Ford", "model": "Mustang Mach-E", "per_year": 7.2, "idx_vs_all": 0.17, "complaints": 12, "self": false}, {"make": "Tesla", "model": "Model X", "per_year": 9.0, "idx_vs_all": 0.21, "complaints": 15, "self": false}, {"make": "Volkswagen", "model": "ID.4", "per_year": 15.5, "idx_vs_all": 0.37, "complaints": 26, "self": true}, {"make": "Kia", "model": "EV6", "per_year": 31.7, "idx_vs_all": 0.75, "complaints": 53, "self": false}, {"make": "Tesla", "model": "Model Y", "per_year": 57.4, "idx_vs_all": 1.36, "complaints": 96, "self": false}, {"make": "Tesla", "model": "Model 3", "per_year": 67.6, "idx_vs_all": 1.61, "complaints": 113, "self": false}, {"make": "Hyundai", "model": "Ioniq 5", "per_year": 185.3, "idx_vs_all": 4.4, "complaints": 310, "self": false}], "prev_year": {"year": 2024, "per_year": 17.9, "complaints": 48}, "next_year": null, "investigations": [], "keywords": {"electrical": [{"term": "central", "docs": 4, "ratio": 134.3}, {"term": "infotainment", "docs": 6, "ratio": 26.1}, {"term": "controls", "docs": 5, "ratio": 31.5}, {"term": "access", "docs": 4, "ratio": 35.9}, {"term": "defect affecting", "docs": 3, "ratio": 104.3}, {"term": "space", "docs": 4, "ratio": 30.8}]}, "changed": "2026-09-04"}]}