{"make": "Volkswagen", "model": "Tiguan", "segment": "compact-suv", "canonical": "https://cars.insightarise.com/volkswagen/tiguan/", "generated": "2026-09-04", "data_through": "2026-09-02", "method_version": "2026-09-04", "source": "NHTSA Office of Defects Investigation: owner complaints, safety recalls and defect investigations", "units": {"complaints": "count of owner complaints on record for the model year", "per_year": "complaints per year the model year has been on the road (counted from 1 January of the model year; minimum 1 year)", "idx_vs_*": "per_year divided by the comparison group's mean per_year; 1.00 = same rate", "early": "complaints filed within the first 24 months after 1 January of the model year", "recent_12m": "complaints filed in the last 12 months of data", "severe": "complaints reporting a crash or a fire (each complaint counted once)", "recall_covered_share": "share of complaints whose broad component category also has at least one recall (a category match, not proof that the recall covers the complaint)"}, "limitations": "Counts are not adjusted for sales volume; complaints are self-reported to NHTSA and not verified individually; U.S.-market vehicles only.", "summary": {"make": "Volkswagen", "model": "Tiguan", "segment": "compact-suv", "term_shares": {"stall": {"count": 160, "share": 13.5}}, "years": [{"year": 2018, "complaints": 288, "per_year": 33.2, "recalls": 13, "severe_share": 2.8, "idx_vs_all": 0.79, "early": 153, "early_closed": true, "early_idx": 1.72, "recent_12m": 25, "recent_trend": "rising", "top_group": "engine", "investigations": 2, "park_warnings": 1}, {"year": 2019, "complaints": 189, "per_year": 24.6, "recalls": 5, "severe_share": 3.7, "idx_vs_all": 0.58, "early": 54, "early_closed": true, "early_idx": 0.67, "recent_12m": 29, "recent_trend": "steady", "top_group": "electrical", "investigations": 0, "park_warnings": 0}, {"year": 2020, "complaints": 139, "per_year": 20.8, "recalls": 3, "severe_share": 3.6, "idx_vs_all": 0.49, "early": 20, "early_closed": true, "early_idx": 0.35, "recent_12m": 30, "recent_trend": "rising", "top_group": "electrical", "investigations": 0, "park_warnings": 0}, {"year": 2021, "complaints": 136, "per_year": 24.0, "recalls": 5, "severe_share": 1.5, "idx_vs_all": 0.57, "early": 23, "early_closed": true, "early_idx": 0.38, "recent_12m": 44, "recent_trend": "steady", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2022, "complaints": 261, "per_year": 55.8, "recalls": 5, "severe_share": 1.1, "idx_vs_all": 1.33, "early": 106, "early_closed": true, "early_idx": 1.43, "recent_12m": 88, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2023, "complaints": 60, "per_year": 16.3, "recalls": 1, "severe_share": 1.7, "idx_vs_all": 0.39, "early": 32, "early_closed": true, "early_idx": 0.39, "recent_12m": 20, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2024, "complaints": 62, "per_year": 23.2, "recalls": 2, "severe_share": 9.7, "idx_vs_all": 0.55, "early": 33, "early_closed": true, "early_idx": 0.47, "recent_12m": 46, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}, {"year": 2025, "complaints": 46, "per_year": 27.5, "recalls": 2, "severe_share": 2.2, "idx_vs_all": 0.65, "early": 46, "early_closed": false, "early_idx": null, "recent_12m": 41, "recent_trend": "rising", "top_group": "engine", "investigations": 0, "park_warnings": 0}], "first_year": 2018, "last_year": 2025, "n_years": 8, "complaints": 1181, "recalls": 26, "recall_by_year": [{"year": 2017, "count": 1}, {"year": 2018, "count": 7}, {"year": 2019, "count": 3}, {"year": 2020, "count": 4}, {"year": 2021, "count": 3}, {"year": 2022, "count": 4}, {"year": 2025, "count": 3}, {"year": 2026, "count": 1}], "park_warnings": 1, "ota_recalls": 0, "crashes": 25, "fires": 8, "injuries": 32, "deaths": 0, "severe": 33, "severe_share": 2.8, "top_group": 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"count": 0, "share": 0.0}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 1, "share": 2.2}], "recent_12m": 10, "prior_12m": 1, "recent_trend": null, "keywords": [{"term": "travel assist", "docs": 8, "ratio": 661.5}, {"term": "steering", "docs": 24, "ratio": 8.2}, {"term": "distracting", "docs": 10, "ratio": 52.3}, {"term": "wheel", "docs": 16, "ratio": 7.8}, {"term": "assist available", "docs": 6, "ratio": 134.1}, {"term": "lane assist", "docs": 5, "ratio": 45.3}]}, {"group": "exterior", "count": 25, "share": 2.1, "ratio": 1.35, "page": false, "by_year": [{"year": 2018, "count": 12, "share": 4.2}, {"year": 2019, "count": 4, "share": 2.1}, {"year": 2020, "count": 4, "share": 2.9}, {"year": 2021, "count": 3, "share": 2.2}, {"year": 2022, "count": 1, "share": 0.4}, {"year": 2023, "count": 0, "share": 0.0}, {"year": 2024, "count": 1, "share": 1.6}, {"year": 2025, "count": 0, "share": 0.0}], "recent_12m": 4, "prior_12m": 4, "recent_trend": null, "keywords": [{"term": "headlights", "docs": 11, "ratio": 45.4}, {"term": "low beams", "docs": 5, "ratio": 239.8}, {"term": "night", "docs": 7, "ratio": 14.4}, {"term": "overhead", "docs": 3, "ratio": 87.6}, {"term": "lighting", "docs": 4, "ratio": 26.9}, {"term": "condensation", "docs": 3, "ratio": 76.7}]}, {"group": "wheels", "count": 25, "share": 2.1, "ratio": 0.85, "page": false, "by_year": [{"year": 2018, "count": 10, "share": 3.5}, {"year": 2019, "count": 6, "share": 3.2}, {"year": 2020, "count": 2, "share": 1.4}, {"year": 2021, "count": 3, "share": 2.2}, {"year": 2022, "count": 1, "share": 0.4}, {"year": 2023, "count": 1, "share": 1.7}, {"year": 2024, "count": 1, "share": 1.6}, {"year": 2025, "count": 1, "share": 2.2}], "recent_12m": 7, "prior_12m": 3, "recent_trend": null, "keywords": [{"term": "suspension", "docs": 12, "ratio": 42.6}, {"term": "coil spring", "docs": 5, "ratio": 282.1}, {"term": "axle coil", "docs": 3, "ratio": 3453.2}, {"term": "springs", "docs": 5, "ratio": 125.1}, {"term": "tire", "docs": 8, "ratio": 13.8}, {"term": "rear coil", "docs": 3, "ratio": 278.5}]}, {"group": "other", "count": 14, "share": 1.2, "ratio": 0.66, "page": false, "by_year": [{"year": 2018, "count": 4, "share": 1.4}, {"year": 2019, "count": 1, "share": 0.5}, {"year": 2020, "count": 1, "share": 0.7}, {"year": 2021, "count": 1, "share": 0.7}, {"year": 2022, "count": 4, "share": 1.5}, {"year": 2023, "count": 2, "share": 3.3}, {"year": 2024, "count": 0, "share": 0.0}, {"year": 2025, "count": 1, "share": 2.2}], "recent_12m": 1, "prior_12m": 3, "recent_trend": null, "keywords": [{"term": "acceleration", "docs": 5, "ratio": 12.0}, {"term": "accelerate", "docs": 5, "ratio": 9.5}, {"term": "left turn", "docs": 3, "ratio": 30.9}, {"term": "gas pedal", "docs": 3, "ratio": 19.6}, {"term": "respond", "docs": 3, "ratio": 15.4}, {"term": "set", "docs": 3, "ratio": 14.5}]}], "worst_year": 2022, "best_year": 2023, "years_high": [2022], "years_low": [2023], "avg_per_year": 28.2, "idx_vs_all": 0.67, "idx_vs_segment": 0.45, "band": "fewer", "trend": {"label": "improving", "pct": -64.0, "from_years": [2018, 2019], "to_years": [2023, 2024], "from_idx": 1.2, "to_idx": 0.43, "from_early": 103, "to_early": 32}, "filed_by_year": [{"year": 2017, "count": 4}, {"year": 2018, "count": 94}, {"year": 2019, "count": 87}, {"year": 2020, "count": 58}, {"year": 2021, "count": 55}, {"year": 2022, "count": 104}, {"year": 2023, "count": 172}, {"year": 2024, "count": 160}, {"year": 2025, "count": 197}, {"year": 2026, "count": 250}], "recent_12m": 323, "prior_12m": 167, "recent_trend": "rising", "recent_pct": 93.0, "age_buckets": [{"key": "age_0_1", "count": 285, "share": 24.1}, {"key": "age_1_2", "count": 249, "share": 21.1}, {"key": "age_2_3", "count": 136, "share": 11.5}, {"key": "age_3_5", "count": 315, "share": 26.7}, {"key": "age_5p", "count": 196, "share": 16.6}], "median_age_months": 29, "keywords": [{"term": "oil", "docs": 188, "ratio": 2.8}, {"term": "overhead", "docs": 49, "ratio": 30.3}, {"term": "console", "docs": 65, "ratio": 11.3}, {"term": "travel assist", "docs": 36, "ratio": 73.1}, {"term": "consumption", "docs": 76, "ratio": 7.4}, {"term": "epc", "docs": 34, "ratio": 74.0}, {"term": "check starter", "docs": 26, "ratio": 51.1}, {"term": "pcv", "docs": 30, "ratio": 29.5}], "investigations": [{"action": "EA18005", "subject": "Seat Belt Webbing Failure", "component": "SEAT BELTS", "opened": "2018-07-03", "closed": "2023-02-27", "campaign": "20V724000", "summary": "In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system p", "years": [2018], "open": false}, {"action": "PE18001", "subject": "Seat Belt Webbing Failure", "component": "SEAT BELTS:FRONT:WEBBING", "opened": "2018-01-10", "closed": "2018-07-03", "campaign": "", "summary": "In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front-passenger position. The tests were conducted on December 8, 2017 at MGA Research Corp. in Wisconsin (MGA) and December 13, 2017 at the Transportation Research Center of Ohio (TRC).During both crash tests, the driver seat belt webbing completely separated in tension where it looped through the seat belt latch tongue (see attached photos). Based on its analysis of the NCAP test results, VW asserted that the test dummy umbilical cord exerted additional forces on the seat belt system causing the separation. To support this theory, VW conducted several sled tests.The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE18-001) on 01/10/2018 to evaluate the two (2) incidents of seat belt separation. ODI and NCAP reviewed the sled test data submitted by VW in support of their theory. Micro analysis, conducted by the Materials Laboratory at the National Transportation Safety Board (NTSB), verified the seat belts failed in tension and not due to cuts or abrasion.PE18-001 has been upgraded to an Engineering Analysis (EA18-005) to further examine seat belt behavior in the subject vehicles and to determine, among other things, a root cause for the seat belt separation. ODI will perform a thorough review of any vehicle and seat belt design changes for the new 2018 MY Tiguan platform and their effects on the performance of the seat belt system.", "years": [2018], "open": false}], "segment_rank": 2, "segment_n": 12, "peers": [{"make": "Mazda", "model": "CX-5", "avg_per_year": 18.9, "idx_vs_all": 0.45, "top_group": "engine", "complaints": 826, "recalls": 3, "trend": "worsening", "recent_trend": "steady", "rank": 1, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "avg_per_year": 28.2, "idx_vs_all": 0.67, "top_group": "engine", "complaints": 1181, "recalls": 26, "trend": "improving", "recent_trend": "rising", "rank": 2, "self": true}, {"make": "Kia", "model": "Sportage", "avg_per_year": 28.5, "idx_vs_all": 0.68, "top_group": "engine", "complaints": 949, "recalls": 11, "trend": "worsening", "recent_trend": "rising", "rank": 3, "self": false}, {"make": "Jeep", "model": "Compass", "avg_per_year": 34.7, "idx_vs_all": 0.83, "top_group": "engine", "complaints": 1819, "recalls": 11, "trend": "improving", "recent_trend": "steady", "rank": 4, "self": false}, {"make": "Subaru", "model": "Forester", "avg_per_year": 49.5, "idx_vs_all": 1.18, "top_group": "structure", "complaints": 2417, "recalls": 12, "trend": "improving", "recent_trend": "steady", "rank": 5, "self": false}, {"make": "Jeep", "model": "Cherokee", "avg_per_year": 61.9, "idx_vs_all": 1.47, "top_group": "transmission", "complaints": 2798, "recalls": 21, "trend": "improving", "recent_trend": "steady", "rank": 6, "self": false}, {"make": "Chevrolet", "model": "Equinox", "avg_per_year": 62.9, "idx_vs_all": 1.49, "top_group": "engine", "complaints": 1917, "recalls": 23, "trend": "stable", "recent_trend": "steady", "rank": 7, "self": false}, {"make": "Toyota", "model": "RAV4", "avg_per_year": 71.4, "idx_vs_all": 1.7, "top_group": "engine", "complaints": 3075, "recalls": 23, "trend": "improving", "recent_trend": "steady", "rank": 8, "self": false}, {"make": "Hyundai", "model": "Tucson", "avg_per_year": 73.5, "idx_vs_all": 1.75, "top_group": "engine", "complaints": 2247, "recalls": 14, "trend": "worsening", "recent_trend": "rising", "rank": 9, "self": false}, {"make": "Nissan", "model": "Rogue", "avg_per_year": 81.0, "idx_vs_all": 1.92, "top_group": "engine", "complaints": 2991, "recalls": 24, "trend": "improving", "recent_trend": "rising", "rank": 10, "self": false}, {"make": "Ford", "model": "Escape", "avg_per_year": 97.3, "idx_vs_all": 2.31, "top_group": "engine", "complaints": 5144, "recalls": 49, "trend": "stable", "recent_trend": "steady", "rank": 11, "self": false}, {"make": "Honda", "model": "CR-V", "avg_per_year": 137.9, "idx_vs_all": 3.28, "top_group": "steering", "complaints": 5760, "recalls": 24, "trend": "stable", "recent_trend": "steady", "rank": 12, "self": false}], "changed": "2026-09-04"}, "model_years": [{"first_filed": "2017-10-04", "last_filed": "2026-09-02", "median_filing_delay_days": 10, "limited_data": false, "complaints": 288, "crashes": 5, "fires": 3, "injuries": 12, "deaths": 0, "severe": 8, "severe_share": 2.8, "injuries_per_100": 4.2, "per_year": 33.2, "age_years": 8.7, "by_group": [{"group": "engine", "count": 82, "share": 28.5, "ratio": 1.28}, {"group": "electrical", "count": 36, "share": 12.5, "ratio": 0.79}, {"group": "structure", "count": 32, "share": 11.1, "ratio": 1.21}, {"group": "hvac", "count": 25, "share": 8.7, "ratio": 0.97}, {"group": "transmission", "count": 20, "share": 6.9, "ratio": 0.59}, {"group": "fuel", "count": 19, "share": 6.6, "ratio": 1.53}, {"group": "airbags", "count": 19, "share": 6.6, "ratio": 1.73}, {"group": "brakes", "count": 15, "share": 5.2, "ratio": 0.86}, {"group": "exterior", "count": 12, "share": 4.2, "ratio": 2.69}, {"group": "wheels", "count": 10, "share": 3.5, "ratio": 1.4}, {"group": "steering", "count": 8, "share": 2.8, "ratio": 0.43}, {"group": "adas", "count": 6, "share": 2.1, "ratio": 0.37}, {"group": "other", "count": 4, "share": 1.4, "ratio": 0.77}], "top_group": "engine", "by_filed_year": [{"year": 2017, "count": 4}, {"year": 2018, "count": 92}, {"year": 2019, "count": 57}, {"year": 2020, "count": 26}, {"year": 2021, "count": 20}, {"year": 2022, "count": 20}, {"year": 2023, "count": 21}, {"year": 2024, "count": 12}, {"year": 2025, "count": 17}, {"year": 2026, "count": 19}], "early": 153, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 111, "share": 38.5}, {"key": "age_1_2", "count": 55, "share": 19.1}, {"key": "age_2_3", "count": 23, "share": 8.0}, {"key": "age_3_5", "count": 34, "share": 11.8}, {"key": "age_5p", "count": 65, "share": 22.6}], "median_age_months": 19, "recent_12m": 25, "prior_12m": 13, "recent_trend": "rising", "recalls": 13, "recall_list": [{"campaign": "22V226000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2022-04-06", "component": "STRUCTURE:BODY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles.  Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.", "consequence": "An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.", "remedy": "Dealers will replace the spoiler, free of charge.  Owner notification letters were mailed June 3, 2022.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 66N5.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V732000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2021-09-23", "component": "STRUCTURE:BODY:ROOF AND PILLARS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles.  During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.", "consequence": "The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.", "remedy": "Dealers will be replace the roof reinforcement, free of charge.  Owner notification letters were mailed November 19, 2021.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 51H5.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V724000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2020-11-20", "component": "SEAT BELTS:FRONT:WEBBING", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles.  In the event of a crash, one or both of the front seat belt's webbing may tear.", "consequence": "A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.", "remedy": "Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge.  The recall began April 13, 2021.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 69BH.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V679000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2019-09-25", "component": "UNKNOWN OR OTHER", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles.  Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.", "consequence": "If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.", "remedy": "Volkswagen will notify owners and repurchase the affected vehicles.  The recall began November 6, 2019.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 01D7.  Note: This recall is an expansion of NHTSA recall number 18V-329.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V188000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2019-03-06", "component": "SUSPENSION:REAR:SPRINGS:COIL SPRINGS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles.  The rear coil springs may prematurely fracture.", "consequence": "If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.", "remedy": "Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge.  The recall began April 12, 2019.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 42J5.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V824000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2018-11-26", "component": "ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry.  The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, \"Theft Protection.\"", "consequence": "If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.", "remedy": "Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge.  The recall began December 13, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's numbers for this recall are 90L3 and 90L4.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V467000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2018-07-13", "component": "VISIBILITY:SUN/MOON ROOF ASSEMBLY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles.  The LED module for the panoramic sunroof ambient light bar may short circuit.", "consequence": "A short-circuit can increase the risk of a fire.", "remedy": "Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature.  The recall began July 24, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall 60D1.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V375000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2018-06-06", "component": "AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles.  In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.", "consequence": "If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.", "remedy": "Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge.  The recall began July 19, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's numbers for this recall are 69W8, and 69W9.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V324000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2018-05-16", "component": "SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles.  The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.", "consequence": "A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.", "remedy": "Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge.  The recall began May 30, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 40N4.  Note: owners are advised not to drive their vehicle until the recall repair has been performed.", "park_it": 1, "park_outside": 0, "ota": 0}, {"campaign": "18V262000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2018-04-25", "component": "SUSPENSION:REAR:SHOCK ABSORBER", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles.  A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process", "consequence": "If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.", "remedy": "Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge.  The recall began May 30, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 42i7.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V159000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2018-03-08", "component": "ENGINE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles.  The engine support bolts on these vehicles may not have been properly tightened.", "consequence": "If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.", "remedy": "Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge.  The recall began March 26, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 10F7.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V102000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2018-02-09", "component": "AIR BAGS:FRONTAL", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles.  The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, \"Occupant Crash Protection.\"", "consequence": "In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.", "remedy": "Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge.  The recall began May 30, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 69V2.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "17V662000", "make": "Volkswagen", "model": "Tiguan", "year": 2018, "received": "2017-10-18", "component": "EXTERIOR LIGHTING:TAIL LIGHTS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles.  The back-up lights in the taillight assemblies may not be bright enough.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"", "consequence": "If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.", "remedy": "Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge.  The recall began December 15, 2017.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 94J9.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "electrical", "engine", "exterior", "hvac", "structure", "wheels"], "recall_covered_share": 75.0, "park_warnings": 1, "ota_recalls": 0, "make": "Volkswagen", "model": "Tiguan", "year": 2018, "fetched_at": "2026-09-04T11:16:08+00:00", "segment": "compact-suv", "idx_vs_all": 0.79, "idx_vs_make": 1.14, "idx_vs_year": 0.68, "idx_vs_segment": 0.53, "early_idx": 1.72, "band": "fewer", "rank_in_year": 42, "n_in_year": 73, "peers_year": [{"make": "Mazda", "model": "CX-5", "per_year": 13.5, "idx_vs_all": 0.32, "complaints": 117, "self": false}, {"make": "Kia", "model": "Sportage", "per_year": 18.7, "idx_vs_all": 0.44, "complaints": 162, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 33.2, "idx_vs_all": 0.79, "complaints": 288, "self": true}, {"make": "Toyota", "model": "RAV4", "per_year": 39.8, "idx_vs_all": 0.95, "complaints": 345, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 45.1, "idx_vs_all": 1.07, "complaints": 391, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 46.5, "idx_vs_all": 1.11, "complaints": 403, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 56.8, "idx_vs_all": 1.35, "complaints": 493, "self": false}, {"make": "Jeep", "model": "Cherokee", "per_year": 78.6, "idx_vs_all": 1.87, "complaints": 682, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 80.9, "idx_vs_all": 1.92, "complaints": 702, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 107.9, "idx_vs_all": 2.56, "complaints": 936, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 205.0, "idx_vs_all": 4.87, "complaints": 1778, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 245.3, "idx_vs_all": 5.83, "complaints": 2128, "self": false}], "prev_year": null, "next_year": {"year": 2019, "per_year": 24.6, "complaints": 189}, "investigations": [{"action": "EA18005", "subject": "Seat Belt Webbing Failure", "component": "SEAT BELTS", "opened": "2018-07-03", "closed": "2023-02-27", "campaign": "20V724000", "summary": "In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system p", "years": [2018], "open": false}, {"action": "PE18001", "subject": "Seat Belt Webbing Failure", "component": "SEAT BELTS:FRONT:WEBBING", "opened": "2018-01-10", "closed": "2018-07-03", "campaign": "", "summary": "In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front-passenger position. The tests were conducted on December 8, 2017 at MGA Research Corp. in Wisconsin (MGA) and December 13, 2017 at the Transportation Research Center of Ohio (TRC).During both crash tests, the driver seat belt webbing completely separated in tension where it looped through the seat belt latch tongue (see attached photos). Based on its analysis of the NCAP test results, VW asserted that the test dummy umbilical cord exerted additional forces on the seat belt system causing the separation. To support this theory, VW conducted several sled tests.The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE18-001) on 01/10/2018 to evaluate the two (2) incidents of seat belt separation. ODI and NCAP reviewed the sled test data submitted by VW in support of their theory. Micro analysis, conducted by the Materials Laboratory at the National Transportation Safety Board (NTSB), verified the seat belts failed in tension and not due to cuts or abrasion.PE18-001 has been upgraded to an Engineering Analysis (EA18-005) to further examine seat belt behavior in the subject vehicles and to determine, among other things, a root cause for the seat belt separation. ODI will perform a thorough review of any vehicle and seat belt design changes for the new 2018 MY Tiguan platform and their effects on the performance of the seat belt system.", "years": [2018], "open": false}], "keywords": {"engine": [{"term": "epc", "docs": 15, "ratio": 470.0}, {"term": "engine", "docs": 46, "ratio": 2.7}, {"term": "accelerate", "docs": 20, "ratio": 6.5}, {"term": "hesitation", "docs": 12, "ratio": 20.6}, {"term": "hesitates", "docs": 9, "ratio": 28.9}, {"term": "dangerous", "docs": 21, "ratio": 4.2}], "electrical": [{"term": "function", "docs": 6, "ratio": 10.1}, {"term": "unlocked", "docs": 3, "ratio": 31.5}, {"term": "spot", "docs": 5, "ratio": 7.5}, {"term": "department", "docs": 5, "ratio": 7.2}, {"term": "fault", "docs": 5, "ratio": 6.9}, {"term": "fuel injector", "docs": 3, "ratio": 22.0}], "structure": [{"term": "b-pillar", "docs": 9, "ratio": 861.0}, {"term": "rattle", "docs": 11, "ratio": 131.2}, {"term": "noise", "docs": 11, "ratio": 7.8}, {"term": "side", "docs": 15, "ratio": 4.4}, {"term": "rattling", "docs": 6, "ratio": 28.8}, {"term": "ticking", "docs": 5, "ratio": 39.2}]}, "changed": "2026-09-04"}, {"first_filed": "2018-12-01", "last_filed": "2026-08-31", "median_filing_delay_days": 7, "limited_data": false, "complaints": 189, "crashes": 6, "fires": 1, "injuries": 5, "deaths": 0, "severe": 7, "severe_share": 3.7, "injuries_per_100": 2.6, "per_year": 24.6, "age_years": 7.7, "by_group": [{"group": "electrical", "count": 45, "share": 23.8, "ratio": 1.51}, {"group": "engine", "count": 41, "share": 21.7, "ratio": 0.98}, {"group": "hvac", "count": 23, "share": 12.2, "ratio": 1.36}, {"group": "brakes", "count": 17, "share": 9.0, "ratio": 1.48}, {"group": "adas", "count": 15, "share": 7.9, "ratio": 1.38}, {"group": "transmission", "count": 12, "share": 6.3, "ratio": 0.54}, {"group": "structure", "count": 11, "share": 5.8, "ratio": 0.63}, {"group": "airbags", "count": 8, "share": 4.2, "ratio": 1.1}, {"group": "wheels", "count": 6, "share": 3.2, "ratio": 1.28}, {"group": "fuel", "count": 4, "share": 2.1, "ratio": 0.49}, {"group": "exterior", "count": 4, "share": 2.1, "ratio": 1.34}, {"group": "steering", "count": 2, "share": 1.1, "ratio": 0.17}, {"group": "other", "count": 1, "share": 0.5, "ratio": 0.28}], "top_group": "electrical", "by_filed_year": [{"year": 2018, "count": 2}, {"year": 2019, "count": 30}, {"year": 2020, "count": 22}, {"year": 2021, "count": 16}, {"year": 2022, "count": 17}, {"year": 2023, "count": 29}, {"year": 2024, "count": 26}, {"year": 2025, "count": 22}, {"year": 2026, "count": 25}], "early": 54, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 38, "share": 20.1}, {"key": "age_1_2", "count": 25, "share": 13.2}, {"key": "age_2_3", "count": 14, "share": 7.4}, {"key": "age_3_5", "count": 42, "share": 22.2}, {"key": "age_5p", "count": 70, "share": 37.0}], "median_age_months": 47, "recent_12m": 29, "prior_12m": 23, "recent_trend": "steady", "recalls": 5, "recall_list": [{"campaign": "22V815000", "make": "Volkswagen", "model": "Tiguan", "year": 2019, "received": "2022-10-31", "component": "TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles.  The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, \"Tire Pressure Monitoring Systems.\"", "consequence": "An undetected sudden loss of pressure in all four tires increases the risk of a crash.", "remedy": "Dealers will update the TPMS software, free of charge.  Owner notification letters were mailed November 18, 2022.  Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V226000", "make": "Volkswagen", "model": "Tiguan", "year": 2019, "received": "2022-04-06", "component": "STRUCTURE:BODY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles.  Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.", "consequence": "An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.", "remedy": "Dealers will replace the spoiler, free of charge.  Owner notification letters were mailed June 3, 2022.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 66N5.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V241000", "make": "Volkswagen", "model": "Tiguan", "year": 2019, "received": "2019-03-27", "component": "EQUIPMENT:OTHER:LABELS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Tiguan LWB vehicles.  The tire information label contains inaccurate tire dimension and inflation pressure specifications.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, \"Tire Selection and Rims.\"", "consequence": "The incorrect specifications can result in improper tire inflations or to installing a tire of the wrong size on the vehicle.  Either of these situations can increase the risk of a vehicle crash.", "remedy": "Volkswagen has notified owners, and dealers will install a corrected tire information label, free of charge.  The recall began April 16, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 01D2.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "19V188000", "make": "Volkswagen", "model": "Tiguan", "year": 2019, "received": "2019-03-06", "component": "SUSPENSION:REAR:SPRINGS:COIL SPRINGS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles.  The rear coil springs may prematurely fracture.", "consequence": "If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.", "remedy": "Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge.  The recall began April 12, 2019.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 42J5.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "18V824000", "make": "Volkswagen", "model": "Tiguan", "year": 2019, "received": "2018-11-26", "component": "ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry.  The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, \"Theft Protection.\"", "consequence": "If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.", "remedy": "Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge.  The recall began December 13, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's numbers for this recall are 90L3 and 90L4.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "hvac", "structure", "wheels"], "recall_covered_share": 45.0, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "Tiguan", "year": 2019, "fetched_at": "2026-09-04T11:16:11+00:00", "segment": "compact-suv", "idx_vs_all": 0.58, "idx_vs_make": 0.84, "idx_vs_year": 0.54, "idx_vs_segment": 0.4, "early_idx": 0.67, "band": "fewer", "rank_in_year": 31, "n_in_year": 76, "peers_year": [{"make": "Kia", "model": "Sportage", "per_year": 9.0, "idx_vs_all": 0.21, "complaints": 69, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 24.6, "idx_vs_all": 0.58, "complaints": 189, "self": true}, {"make": "Mazda", "model": "CX-5", "per_year": 34.8, "idx_vs_all": 0.83, "complaints": 267, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 39.1, "idx_vs_all": 0.93, "complaints": 300, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 42.6, "idx_vs_all": 1.01, "complaints": 327, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 48.9, "idx_vs_all": 1.16, "complaints": 375, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 56.2, "idx_vs_all": 1.34, "complaints": 431, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 75.6, "idx_vs_all": 1.8, "complaints": 580, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 108.4, "idx_vs_all": 2.58, "complaints": 832, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 116.9, "idx_vs_all": 2.78, "complaints": 897, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 141.8, "idx_vs_all": 3.37, "complaints": 1088, "self": false}, {"make": "Jeep", "model": "Cherokee", "per_year": 211.5, "idx_vs_all": 5.03, "complaints": 1623, "self": false}], "prev_year": {"year": 2018, "per_year": 33.2, "complaints": 288}, "next_year": {"year": 2020, "per_year": 20.8, "complaints": 139}, "investigations": [], "keywords": {"electrical": [{"term": "check starter", "docs": 10, "ratio": 515.7}, {"term": "starter system", "docs": 10, "ratio": 333.1}, {"term": "brake lights", "docs": 9, "ratio": 65.8}, {"term": "ignition switch", "docs": 7, "ratio": 165.8}, {"term": "hot", "docs": 10, "ratio": 18.8}, {"term": "electrical", "docs": 14, "ratio": 7.3}], "engine": [{"term": "turbo lag", "docs": 4, "ratio": 379.4}, {"term": "auto trans", "docs": 3, "ratio": 1754.7}, {"term": "starter system", "docs": 4, "ratio": 146.2}, {"term": "oil", "docs": 12, "ratio": 5.2}, {"term": "seconds", "docs": 9, "ratio": 8.5}, {"term": "engine", "docs": 20, "ratio": 2.3}], "hvac": [{"term": "sunroof", "docs": 8, "ratio": 21.1}, {"term": "mesh", "docs": 3, "ratio": 816.0}, {"term": "panoramic", "docs": 4, "ratio": 49.2}, {"term": "defect", "docs": 7, "ratio": 6.3}, {"term": "mold", "docs": 3, "ratio": 52.1}, {"term": "raining", "docs": 3, "ratio": 34.3}]}, "changed": "2026-09-04"}, {"first_filed": "2020-06-13", "last_filed": "2026-08-28", "median_filing_delay_days": 8, "limited_data": false, "complaints": 139, "crashes": 5, "fires": 0, "injuries": 7, "deaths": 0, "severe": 5, "severe_share": 3.6, "injuries_per_100": 5.0, "per_year": 20.8, "age_years": 6.7, "by_group": [{"group": "electrical", "count": 31, "share": 22.3, "ratio": 1.42}, {"group": "hvac", "count": 29, "share": 20.9, "ratio": 2.33}, {"group": "engine", "count": 27, "share": 19.4, "ratio": 0.87}, {"group": "structure", "count": 17, "share": 12.2, "ratio": 1.33}, {"group": "brakes", "count": 10, "share": 7.2, "ratio": 1.19}, {"group": "adas", "count": 8, "share": 5.8, "ratio": 1.01}, {"group": "exterior", "count": 4, "share": 2.9, "ratio": 1.86}, {"group": "transmission", "count": 3, "share": 2.2, "ratio": 0.19}, {"group": "fuel", "count": 3, "share": 2.2, "ratio": 0.51}, {"group": "airbags", "count": 3, "share": 2.2, "ratio": 0.58}, {"group": "wheels", "count": 2, "share": 1.4, "ratio": 0.56}, {"group": "steering", "count": 1, "share": 0.7, "ratio": 0.11}, {"group": "other", "count": 1, "share": 0.7, "ratio": 0.39}], "top_group": "electrical", "by_filed_year": [{"year": 2020, "count": 10}, {"year": 2021, "count": 10}, {"year": 2022, "count": 18}, {"year": 2023, "count": 24}, {"year": 2024, "count": 36}, {"year": 2025, "count": 16}, {"year": 2026, "count": 25}], "early": 20, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 17, "share": 12.2}, {"key": "age_1_2", "count": 13, "share": 9.4}, {"key": "age_2_3", "count": 19, "share": 13.7}, {"key": "age_3_5", "count": 53, "share": 38.1}, {"key": "age_5p", "count": 37, "share": 26.6}], "median_age_months": 49, "recent_12m": 30, "prior_12m": 19, "recent_trend": "rising", "recalls": 3, "recall_list": [{"campaign": "22V226000", "make": "Volkswagen", "model": "Tiguan", "year": 2020, "received": "2022-04-06", "component": "STRUCTURE:BODY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles.  Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.", "consequence": "An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.", "remedy": "Dealers will replace the spoiler, free of charge.  Owner notification letters were mailed June 3, 2022.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 66N5.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V579000", "make": "Volkswagen", "model": "Tiguan", "year": 2020, "received": "2020-09-23", "component": "SEAT BELTS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles.  The third row seat belt anchor bolts may not have been properly torqued.", "consequence": "Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.", "remedy": "Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V505000", "make": "Volkswagen", "model": "Tiguan", "year": 2020, "received": "2020-08-26", "component": "SEATS", "summary": "Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles.  Parts of the front seat frame and backrest adjuster may not have been welded properly.", "consequence": "In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.", "remedy": "Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge.  The recall began September 11, 2020.  Volkswagen owners may contact their customer service at 1-888-241-2289.  Audi owners may contact their customer service at 1-800-893-5298.  Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "other", "structure"], "recall_covered_share": 15.1, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "Tiguan", "year": 2020, "fetched_at": "2026-09-04T11:16:14+00:00", "segment": "compact-suv", "idx_vs_all": 0.49, "idx_vs_make": 0.71, "idx_vs_year": 0.55, "idx_vs_segment": 0.33, "early_idx": 0.35, "band": "far_fewer", "rank_in_year": 39, "n_in_year": 82, "peers_year": [{"make": "Mazda", "model": "CX-5", "per_year": 15.9, "idx_vs_all": 0.38, "complaints": 106, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 20.7, "idx_vs_all": 0.49, "complaints": 138, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 20.8, "idx_vs_all": 0.49, "complaints": 139, "self": true}, {"make": "Kia", "model": "Sportage", "per_year": 23.8, "idx_vs_all": 0.57, "complaints": 159, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 26.4, "idx_vs_all": 0.63, "complaints": 176, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 31.0, "idx_vs_all": 0.74, "complaints": 207, "self": false}, {"make": "Jeep", "model": "Cherokee", "per_year": 43.1, "idx_vs_all": 1.02, "complaints": 288, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 45.4, "idx_vs_all": 1.08, "complaints": 303, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 63.8, "idx_vs_all": 1.52, "complaints": 426, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 89.3, "idx_vs_all": 2.12, "complaints": 596, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 96.3, "idx_vs_all": 2.29, "complaints": 643, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 270.7, "idx_vs_all": 6.43, "complaints": 1807, "self": false}], "prev_year": {"year": 2019, "per_year": 24.6, "complaints": 189}, "next_year": {"year": 2021, "per_year": 24.0, "complaints": 136}, "investigations": [], "keywords": {"electrical": [{"term": "console", "docs": 8, "ratio": 53.1}, {"term": "check starter", "docs": 5, "ratio": 374.3}, {"term": "overhead", "docs": 5, "ratio": 117.8}, {"term": "sos", "docs": 5, "ratio": 93.2}, {"term": "roof", "docs": 7, "ratio": 22.4}, {"term": "starter system", "docs": 4, "ratio": 193.4}], "hvac": [{"term": "overhead", "docs": 10, "ratio": 251.9}, {"term": "console", "docs": 12, "ratio": 85.2}, {"term": "fell", "docs": 8, "ratio": 41.0}, {"term": "hanging", "docs": 6, "ratio": 113.6}, {"term": "wires", "docs": 6, "ratio": 65.9}, {"term": "mats", "docs": 4, "ratio": 218.1}], "engine": [{"term": "oil", "docs": 14, "ratio": 9.2}, {"term": "quart", "docs": 5, "ratio": 58.0}, {"term": "engine", "docs": 16, "ratio": 2.8}, {"term": "consumption", "docs": 5, "ratio": 21.3}, {"term": "consuming excessive", "docs": 3, "ratio": 115.8}, {"term": "added", "docs": 4, "ratio": 22.8}]}, "changed": "2026-09-04"}, {"first_filed": "2021-03-14", "last_filed": "2026-08-28", "median_filing_delay_days": 11, "limited_data": false, "complaints": 136, "crashes": 2, "fires": 0, "injuries": 2, "deaths": 0, "severe": 2, "severe_share": 1.5, "injuries_per_100": 1.5, "per_year": 24.0, "age_years": 5.7, "by_group": [{"group": "engine", "count": 53, "share": 39.0, "ratio": 1.76}, {"group": "hvac", "count": 24, "share": 17.6, "ratio": 1.96}, {"group": "electrical", "count": 17, "share": 12.5, "ratio": 0.79}, {"group": "structure", "count": 15, "share": 11.0, "ratio": 1.2}, {"group": "adas", "count": 7, "share": 5.1, "ratio": 0.89}, {"group": "transmission", "count": 6, "share": 4.4, "ratio": 0.38}, {"group": "fuel", "count": 5, "share": 3.7, "ratio": 0.86}, {"group": "wheels", "count": 3, "share": 2.2, "ratio": 0.88}, {"group": "exterior", "count": 3, "share": 2.2, "ratio": 1.41}, {"group": "airbags", "count": 2, "share": 1.5, "ratio": 0.39}, {"group": "other", "count": 1, "share": 0.7, "ratio": 0.39}], "top_group": "engine", "by_filed_year": [{"year": 2021, "count": 8}, {"year": 2022, "count": 15}, {"year": 2023, "count": 12}, {"year": 2024, "count": 29}, {"year": 2025, "count": 41}, {"year": 2026, "count": 31}], "early": 23, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 11, "share": 8.1}, {"key": "age_1_2", "count": 16, "share": 11.8}, {"key": "age_2_3", "count": 14, "share": 10.3}, {"key": "age_3_5", "count": 71, "share": 52.2}, {"key": "age_5p", "count": 24, "share": 17.6}], "median_age_months": 47, "recent_12m": 44, "prior_12m": 38, "recent_trend": "steady", "recalls": 5, "recall_list": [{"campaign": "22V514000", "make": "Volkswagen", "model": "Tiguan", "year": 2021, "received": "2022-07-20", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles.  The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.", "remedy": "Dealers will update the infotainment software, free of charge.  Owner notification letters are expected to be mailed September 16, 2022.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 91DV.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V226000", "make": "Volkswagen", "model": "Tiguan", "year": 2021, "received": "2022-04-06", "component": "STRUCTURE:BODY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles.  Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.", "consequence": "An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.", "remedy": "Dealers will replace the spoiler, free of charge.  Owner notification letters were mailed June 3, 2022.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 66N5.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V176000", "make": "Volkswagen", "model": "Tiguan", "year": 2021, "received": "2022-03-23", "component": "SUSPENSION", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles.  A second notice will be sent once remedy parts become available.  The left or right rear suspension knuckles may corrode, crack, and break.", "consequence": "A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash.", "remedy": "Dealers will inspect and, if necessary, replace one or both rear suspension knuckles, free of charge.  Owner notification letters were mailed June 13, 2022.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 42L8.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V038000", "make": "Volkswagen", "model": "Tiguan", "year": 2021, "received": "2021-02-01", "component": "SEATS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles.  Bolts may be missing from the front seat tracks.", "consequence": "The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.", "remedy": "Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge.   The recall began February 18, 2021.  Owners may contact Volkswagen customer service at  1-800-893-5298.  Volkswagen's number for this recall is 72L6.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "20V716000", "make": "Volkswagen", "model": "Tiguan", "year": 2021, "received": "2020-11-18", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles.  The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.", "remedy": "Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge.  The recall began December 11, 2020.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 91BB/91BC.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical", "other", "structure", "wheels"], "recall_covered_share": 26.5, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "Tiguan", "year": 2021, "fetched_at": "2026-09-04T11:16:17+00:00", "segment": "compact-suv", "idx_vs_all": 0.57, "idx_vs_make": 0.82, "idx_vs_year": 0.63, "idx_vs_segment": 0.39, "early_idx": 0.38, "band": "fewer", "rank_in_year": 44, "n_in_year": 85, "peers_year": [{"make": "Kia", "model": "Sportage", "per_year": 8.8, "idx_vs_all": 0.21, "complaints": 50, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 13.6, "idx_vs_all": 0.32, "complaints": 77, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 13.7, "idx_vs_all": 0.33, "complaints": 78, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 16.0, "idx_vs_all": 0.38, "complaints": 91, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 24.0, "idx_vs_all": 0.57, "complaints": 136, "self": true}, {"make": "Mazda", "model": "CX-5", "per_year": 25.2, "idx_vs_all": 0.6, "complaints": 143, "self": false}, {"make": "Jeep", "model": "Cherokee", "per_year": 27.1, "idx_vs_all": 0.64, "complaints": 154, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 36.5, "idx_vs_all": 0.87, "complaints": 207, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 56.4, "idx_vs_all": 1.34, "complaints": 320, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 64.3, "idx_vs_all": 1.53, "complaints": 365, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 75.3, "idx_vs_all": 1.79, "complaints": 427, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 88.5, "idx_vs_all": 2.1, "complaints": 502, "self": false}], "prev_year": {"year": 2020, "per_year": 20.8, "complaints": 139}, "next_year": {"year": 2022, "per_year": 55.8, "complaints": 261}, "investigations": [], "keywords": {"engine": [{"term": "oil", "docs": 45, "ratio": 15.0}, {"term": "pcv", "docs": 15, "ratio": 328.4}, {"term": "consumption", "docs": 16, "ratio": 34.7}, {"term": "timing cover", "docs": 8, "ratio": 339.3}, {"term": "engine", "docs": 36, "ratio": 3.2}, {"term": "pan", "docs": 10, "ratio": 55.7}], "hvac": [{"term": "console", "docs": 9, "ratio": 77.2}, {"term": "overhead", "docs": 5, "ratio": 152.2}, {"term": "view mirror", "docs": 5, "ratio": 78.9}, {"term": "sunroof", "docs": 7, "ratio": 17.7}, {"term": "rear view", "docs": 5, "ratio": 41.4}, {"term": "dangling", "docs": 3, "ratio": 473.3}], "electrical": [{"term": "door switch", "docs": 3, "ratio": 976.6}, {"term": "overhead console", "docs": 3, "ratio": 507.8}, {"term": "door open", "docs": 3, "ratio": 43.3}, {"term": "release", "docs": 3, "ratio": 18.7}, {"term": "doors", "docs": 3, "ratio": 14.0}, {"term": "emergency", "docs": 4, "ratio": 6.3}]}, "changed": "2026-09-04"}, {"first_filed": "2021-12-01", "last_filed": "2026-09-01", "median_filing_delay_days": 14, "limited_data": false, "complaints": 261, "crashes": 3, "fires": 0, "injuries": 5, "deaths": 0, "severe": 3, "severe_share": 1.1, "injuries_per_100": 1.9, "per_year": 55.8, "age_years": 4.7, "by_group": [{"group": "engine", "count": 114, "share": 43.7, "ratio": 1.97}, {"group": "electrical", "count": 44, "share": 16.9, "ratio": 1.07}, {"group": "adas", "count": 22, "share": 8.4, "ratio": 1.46}, {"group": "transmission", "count": 19, "share": 7.3, "ratio": 0.63}, {"group": "hvac", "count": 18, "share": 6.9, "ratio": 0.77}, {"group": "steering", "count": 17, "share": 6.5, "ratio": 1.0}, {"group": "structure", "count": 12, "share": 4.6, "ratio": 0.5}, {"group": "airbags", "count": 5, "share": 1.9, "ratio": 0.5}, {"group": "other", "count": 4, "share": 1.5, "ratio": 0.83}, {"group": "brakes", "count": 3, "share": 1.1, "ratio": 0.18}, {"group": "fuel", "count": 1, "share": 0.4, "ratio": 0.09}, {"group": "wheels", "count": 1, "share": 0.4, "ratio": 0.16}, {"group": "exterior", "count": 1, "share": 0.4, "ratio": 0.26}], "top_group": "engine", "by_filed_year": [{"year": 2021, "count": 1}, {"year": 2022, "count": 34}, {"year": 2023, "count": 71}, {"year": 2024, "count": 33}, {"year": 2025, "count": 50}, {"year": 2026, "count": 72}], "early": 106, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 60, "share": 23.0}, {"key": "age_1_2", "count": 62, "share": 23.8}, {"key": "age_2_3", "count": 33, "share": 12.6}, {"key": "age_3_5", "count": 106, "share": 40.6}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 29, "recent_12m": 88, "prior_12m": 43, "recent_trend": "rising", "recalls": 5, "recall_list": [{"campaign": "25V082000", "make": "Volkswagen", "model": "Tiguan", "year": 2022, "received": "2025-02-12", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles.  An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.", "remedy": "Dealers will update the camera control unit software, free of charge.  Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available.  Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V514000", "make": "Volkswagen", "model": "Tiguan", "year": 2022, "received": "2022-07-20", "component": "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles.  The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.", "remedy": "Dealers will update the infotainment software, free of charge.  Owner notification letters are expected to be mailed September 16, 2022.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall is 91DV.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V226000", "make": "Volkswagen", "model": "Tiguan", "year": 2022, "received": "2022-04-06", "component": "STRUCTURE:BODY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles.  Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.", "consequence": "An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.", "remedy": "Dealers will replace the spoiler, free of charge.  Owner notification letters were mailed June 3, 2022.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 66N5.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "22V176000", "make": "Volkswagen", "model": "Tiguan", "year": 2022, "received": "2022-03-23", "component": "SUSPENSION", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles.  A second notice will be sent once remedy parts become available.  The left or right rear suspension knuckles may corrode, crack, and break.", "consequence": "A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash.", "remedy": "Dealers will inspect and, if necessary, replace one or both rear suspension knuckles, free of charge.  Owner notification letters were mailed June 13, 2022.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 42L8.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "21V853000", "make": "Volkswagen", "model": "Tiguan", "year": 2022, "received": "2021-11-03", "component": "SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan vehicles.  The nut that secures the brake pipe near the right-front wheel well may be loose.", "consequence": "A loose brake pipe nut may allow brake fluid to leak, extending the distance required to stop and increasing the risk of a crash.", "remedy": "Dealers will inspect and tighten the brake pipe nut, as necessary, free of charge.  Owner notification letters were mailed November 23, 2021.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 19Q4.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["brakes", "electrical", "structure", "wheels"], "recall_covered_share": 23.0, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "Tiguan", "year": 2022, "fetched_at": "2026-09-04T11:16:20+00:00", "segment": "compact-suv", "idx_vs_all": 1.33, "idx_vs_make": 1.91, "idx_vs_year": 1.43, "idx_vs_segment": 0.9, "early_idx": 1.43, "band": "more", "rank_in_year": 68, "n_in_year": 92, "peers_year": [{"make": "Kia", "model": "Sportage", "per_year": 9.8, "idx_vs_all": 0.23, "complaints": 46, "self": false}, {"make": "Jeep", "model": "Cherokee", "per_year": 10.3, "idx_vs_all": 0.24, "complaints": 48, "self": false}, {"make": "Mazda", "model": "CX-5", "per_year": 13.5, "idx_vs_all": 0.32, "complaints": 63, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 20.8, "idx_vs_all": 0.49, "complaints": 97, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 35.3, "idx_vs_all": 0.84, "complaints": 165, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 36.2, "idx_vs_all": 0.86, "complaints": 169, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 47.1, "idx_vs_all": 1.12, "complaints": 220, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 55.8, "idx_vs_all": 1.33, "complaints": 261, "self": true}, {"make": "Nissan", "model": "Rogue", "per_year": 57.1, "idx_vs_all": 1.36, "complaints": 267, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 70.0, "idx_vs_all": 1.66, "complaints": 327, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 79.6, "idx_vs_all": 1.89, "complaints": 372, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 106.6, "idx_vs_all": 2.53, "complaints": 498, "self": false}], "prev_year": {"year": 2021, "per_year": 24.0, "complaints": 136}, "next_year": {"year": 2023, "per_year": 16.3, "complaints": 60}, "investigations": [], "keywords": {"engine": [{"term": "oil", "docs": 65, "ratio": 10.1}, {"term": "consumption", "docs": 32, "ratio": 32.3}, {"term": "excessive", "docs": 26, "ratio": 19.5}, {"term": "cylinder head", "docs": 18, "ratio": 46.7}, {"term": "engine", "docs": 67, "ratio": 2.8}, {"term": "acceleration", "docs": 28, "ratio": 8.2}], "electrical": [{"term": "travel assist", "docs": 11, "ratio": 599.5}, {"term": "infotainment", "docs": 15, "ratio": 26.7}, {"term": "backup camera", "docs": 11, "ratio": 26.1}, {"term": "assist available", "docs": 6, "ratio": 88.4}, {"term": "display", "docs": 9, "ratio": 8.7}, {"term": "black", "docs": 7, "ratio": 9.8}], "adas": [{"term": "travel assist", "docs": 13, "ratio": 1417.0}, {"term": "assist available", "docs": 6, "ratio": 176.8}, {"term": "distracting", "docs": 7, "ratio": 48.2}, {"term": "available warning", "docs": 3, "ratio": 817.5}, {"term": "beeping", "docs": 4, "ratio": 38.8}, {"term": "assist warning", "docs": 3, "ratio": 113.4}]}, "changed": "2026-09-04"}, {"first_filed": "2023-02-10", "last_filed": "2026-08-06", "median_filing_delay_days": 9, "limited_data": false, "complaints": 60, "crashes": 1, "fires": 0, "injuries": 1, "deaths": 0, "severe": 1, "severe_share": 1.7, "injuries_per_100": 1.7, "per_year": 16.3, "age_years": 3.7, "by_group": [{"group": "engine", "count": 22, "share": 36.7, "ratio": 1.65}, {"group": "electrical", "count": 9, "share": 15.0, "ratio": 0.95}, {"group": "hvac", "count": 8, "share": 13.3, "ratio": 1.48}, {"group": "transmission", "count": 5, "share": 8.3, "ratio": 0.71}, {"group": "brakes", "count": 3, "share": 5.0, "ratio": 0.82}, {"group": "fuel", "count": 3, "share": 5.0, "ratio": 1.16}, {"group": "adas", "count": 3, "share": 5.0, "ratio": 0.87}, {"group": "structure", "count": 3, "share": 5.0, "ratio": 0.55}, {"group": "other", "count": 2, "share": 3.3, "ratio": 1.82}, {"group": "airbags", "count": 1, "share": 1.7, "ratio": 0.45}, {"group": "wheels", "count": 1, "share": 1.7, "ratio": 0.68}], "top_group": "engine", "by_filed_year": [{"year": 2023, "count": 15}, {"year": 2024, "count": 17}, {"year": 2025, "count": 15}, {"year": 2026, "count": 13}], "early": 32, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 18, "share": 30.0}, {"key": "age_1_2", "count": 19, "share": 31.7}, {"key": "age_2_3", "count": 14, "share": 23.3}, {"key": "age_3_5", "count": 9, "share": 15.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 20, "recent_12m": 20, "prior_12m": 14, "recent_trend": "rising", "recalls": 1, "recall_list": [{"campaign": "25V082000", "make": "Volkswagen", "model": "Tiguan", "year": 2023, "received": "2025-02-12", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles.  An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.", "remedy": "Dealers will update the camera control unit software, free of charge.  Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available.  Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical"], "recall_covered_share": 15.0, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "Tiguan", "year": 2023, "fetched_at": "2026-09-04T11:16:22+00:00", "segment": "compact-suv", "idx_vs_all": 0.39, "idx_vs_make": 0.56, "idx_vs_year": 0.39, "idx_vs_segment": 0.26, "early_idx": 0.39, "band": "far_fewer", "rank_in_year": 37, "n_in_year": 92, "peers_year": [{"make": "Jeep", "model": "Cherokee", "per_year": 0.8, "idx_vs_all": 0.02, "complaints": 3, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 12.2, "idx_vs_all": 0.29, "complaints": 45, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 16.3, "idx_vs_all": 0.39, "complaints": 60, "self": true}, {"make": "Mazda", "model": "CX-5", "per_year": 16.6, "idx_vs_all": 0.39, "complaints": 61, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 19.9, "idx_vs_all": 0.47, "complaints": 73, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 25.6, "idx_vs_all": 0.61, "complaints": 94, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 35.1, "idx_vs_all": 0.83, "complaints": 129, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 47.4, "idx_vs_all": 1.13, "complaints": 174, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 60.1, "idx_vs_all": 1.43, "complaints": 221, "self": false}, {"make": "Kia", "model": "Sportage", "per_year": 80.8, "idx_vs_all": 1.92, "complaints": 297, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 170.4, "idx_vs_all": 4.05, "complaints": 626, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 190.0, "idx_vs_all": 4.52, "complaints": 698, "self": false}], "prev_year": {"year": 2022, "per_year": 55.8, "complaints": 261}, "next_year": {"year": 2024, "per_year": 23.2, "complaints": 62}, "investigations": [], "keywords": {"engine": [{"term": "oil", "docs": 15, "ratio": 12.1}, {"term": "consumption", "docs": 9, "ratio": 47.1}, {"term": "add", "docs": 6, "ratio": 50.2}, {"term": "separator", "docs": 3, "ratio": 327.0}, {"term": "low", "docs": 8, "ratio": 7.5}, {"term": "light", "docs": 13, "ratio": 3.3}], "electrical": [{"term": "displays", "docs": 3, "ratio": 58.3}, {"term": "safety", "docs": 6, "ratio": 3.8}, {"term": "feature", "docs": 3, "ratio": 14.5}, {"term": "serious", "docs": 3, "ratio": 8.7}, {"term": "screen", "docs": 3, "ratio": 7.9}, {"term": "inspection", "docs": 3, "ratio": 6.7}], "hvac": []}, "changed": "2026-09-04"}, {"first_filed": "2024-04-05", "last_filed": "2026-08-28", "median_filing_delay_days": 25, "limited_data": false, "complaints": 62, "crashes": 2, "fires": 4, "injuries": 0, "deaths": 0, "severe": 6, "severe_share": 9.7, "injuries_per_100": 0.0, "per_year": 23.2, "age_years": 2.7, "by_group": [{"group": "engine", "count": 18, "share": 29.0, "ratio": 1.31}, {"group": "electrical", "count": 16, "share": 25.8, "ratio": 1.64}, {"group": "hvac", "count": 12, "share": 19.4, "ratio": 2.16}, {"group": "adas", "count": 5, "share": 8.1, "ratio": 1.41}, {"group": "structure", "count": 4, "share": 6.5, "ratio": 0.71}, {"group": "transmission", "count": 3, "share": 4.8, "ratio": 0.41}, {"group": "brakes", "count": 1, "share": 1.6, "ratio": 0.26}, {"group": "fuel", "count": 1, "share": 1.6, "ratio": 0.37}, {"group": "wheels", "count": 1, "share": 1.6, "ratio": 0.64}, {"group": "exterior", "count": 1, "share": 1.6, "ratio": 1.02}], "top_group": "engine", "by_filed_year": [{"year": 2024, "count": 7}, {"year": 2025, "count": 26}, {"year": 2026, "count": 29}], "early": 33, "early_closed": true, "age_buckets": [{"key": "age_0_1", "count": 10, "share": 16.1}, {"key": "age_1_2", "count": 33, "share": 53.2}, {"key": "age_2_3", "count": 19, "share": 30.6}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 21, "recent_12m": 46, "prior_12m": 12, "recent_trend": "rising", "recalls": 2, "recall_list": [{"campaign": "26V321000", "make": "Volkswagen", "model": "Tiguan", "year": 2024, "received": "2026-05-20", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082.  An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.", "remedy": "Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V082000", "make": "Volkswagen", "model": "Tiguan", "year": 2024, "received": "2025-02-12", "component": "BACK OVER PREVENTION:SOFTWARE", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles.  An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"", "consequence": "A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.", "remedy": "Dealers will update the camera control unit software, free of charge.  Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available.  Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["electrical"], "recall_covered_share": 25.8, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "Tiguan", "year": 2024, "fetched_at": "2026-09-04T11:16:24+00:00", "segment": "compact-suv", "idx_vs_all": 0.55, "idx_vs_make": 0.79, "idx_vs_year": 0.61, "idx_vs_segment": 0.37, "early_idx": 0.47, "band": "fewer", "rank_in_year": 46, "n_in_year": 89, "peers_year": [{"make": "Subaru", "model": "Forester", "per_year": 10.8, "idx_vs_all": 0.26, "complaints": 29, "self": false}, {"make": "Mazda", "model": "CX-5", "per_year": 15.7, "idx_vs_all": 0.37, "complaints": 42, "self": false}, {"make": "Jeep", "model": "Compass", "per_year": 19.4, "idx_vs_all": 0.46, "complaints": 52, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 23.2, "idx_vs_all": 0.55, "complaints": 62, "self": true}, {"make": "Ford", "model": "Escape", "per_year": 32.2, "idx_vs_all": 0.77, "complaints": 86, "self": false}, {"make": "Kia", "model": "Sportage", "per_year": 36.6, "idx_vs_all": 0.87, "complaints": 98, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 52.7, "idx_vs_all": 1.25, "complaints": 141, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 67.7, "idx_vs_all": 1.61, "complaints": 181, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 71.0, "idx_vs_all": 1.69, "complaints": 190, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 74.8, "idx_vs_all": 1.78, "complaints": 200, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 175.0, "idx_vs_all": 4.16, "complaints": 468, "self": false}], "prev_year": {"year": 2023, "per_year": 16.3, "complaints": 60}, "next_year": {"year": 2025, "per_year": 27.5, "complaints": 46}, "investigations": [], "keywords": {"engine": [{"term": "oil consumption", "docs": 6, "ratio": 42.9}, {"term": "low oil", "docs": 5, "ratio": 53.6}, {"term": "consumption test", "docs": 4, "ratio": 87.6}, {"term": "engine oil", "docs": 5, "ratio": 32.0}, {"term": "smoke", "docs": 5, "ratio": 20.0}, {"term": "low engine", "docs": 3, "ratio": 141.9}], "electrical": [{"term": "camera", "docs": 8, "ratio": 12.7}, {"term": "disconnects", "docs": 3, "ratio": 313.7}, {"term": "sos", "docs": 3, "ratio": 108.3}, {"term": "notification prevention", "docs": 3, "ratio": 107.1}, {"term": "infotainment", "docs": 4, "ratio": 19.6}, {"term": "black", "docs": 4, "ratio": 15.5}], "hvac": [{"term": "act foia", "docs": 3, "ratio": 6.8}, {"term": "information act", "docs": 3, "ratio": 6.8}, {"term": "freedom information", "docs": 3, "ratio": 6.8}, {"term": "pursuant freedom", "docs": 3, "ratio": 6.7}, {"term": "redacted pursuant", "docs": 3, "ratio": 6.6}, {"term": "information redacted", "docs": 3, "ratio": 6.5}]}, "changed": "2026-09-04"}, {"first_filed": "2025-07-03", "last_filed": "2026-08-23", "median_filing_delay_days": 12, "limited_data": false, "complaints": 46, "crashes": 1, "fires": 0, "injuries": 0, "deaths": 0, "severe": 1, "severe_share": 2.2, "injuries_per_100": 0.0, "per_year": 27.5, "age_years": 1.7, "by_group": [{"group": "engine", "count": 9, "share": 19.6, "ratio": 0.88}, {"group": "hvac", "count": 8, "share": 17.4, "ratio": 1.94}, {"group": "electrical", "count": 6, "share": 13.0, "ratio": 0.83}, {"group": "adas", "count": 6, "share": 13.0, "ratio": 2.27}, {"group": "airbags", "count": 5, "share": 10.9, "ratio": 2.85}, {"group": "transmission", "count": 3, "share": 6.5, "ratio": 0.56}, {"group": "brakes", "count": 3, "share": 6.5, "ratio": 1.07}, {"group": "fuel", "count": 2, "share": 4.3, "ratio": 1.0}, {"group": "steering", "count": 1, "share": 2.2, "ratio": 0.34}, {"group": "structure", "count": 1, "share": 2.2, "ratio": 0.24}, {"group": "wheels", "count": 1, "share": 2.2, "ratio": 0.88}, {"group": "other", "count": 1, "share": 2.2, "ratio": 1.22}], "top_group": "engine", "by_filed_year": [{"year": 2025, "count": 10}, {"year": 2026, "count": 36}], "early": 46, "early_closed": false, "age_buckets": [{"key": "age_0_1", "count": 20, "share": 43.5}, {"key": "age_1_2", "count": 26, "share": 56.5}, {"key": "age_2_3", "count": 0, "share": 0.0}, {"key": "age_3_5", "count": 0, "share": 0.0}, {"key": "age_5p", "count": 0, "share": 0.0}], "median_age_months": 13, "recent_12m": 41, "prior_12m": 5, "recent_trend": "rising", "recalls": 2, "recall_list": [{"campaign": "25V854000", "make": "Volkswagen", "model": "Tiguan", "year": 2025, "received": "2025-12-10", "component": "AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.", "consequence": "A deactivated passenger air bag increases the risk of injury during a crash.", "remedy": "Owners are advised not to allow occupants to sit in the front passenger seat until the remedy is complete. Dealers will repair the affected wiring harness in the front passenger seat, free of charge. Owner notification letters were mailed April 15, 2026. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 74HE. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 12, 2025.", "park_it": 0, "park_outside": 0, "ota": 0}, {"campaign": "25V526000", "make": "Volkswagen", "model": "Tiguan", "year": 2025, "received": "2025-08-13", "component": "STEERING:LINKAGES:TIE ROD ASSEMBLY", "summary": "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A tie rod bolt on the rear axle assembly may be loose, which can lead to a loss of vehicle control.", "consequence": "A loss of vehicle control increases the risk of a crash.", "remedy": "Dealers will replace the affected tie rod bolt, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 42E7.", "park_it": 0, "park_outside": 0, "ota": 0}], "recall_groups": ["airbags", "steering"], "recall_covered_share": 13.0, "park_warnings": 0, "ota_recalls": 0, "make": "Volkswagen", "model": "Tiguan", "year": 2025, "fetched_at": "2026-09-04T11:16:27+00:00", "segment": "compact-suv", "idx_vs_all": 0.65, "idx_vs_make": 0.94, "idx_vs_year": 0.57, "idx_vs_segment": 0.44, "early_idx": null, "band": "fewer", "rank_in_year": 46, "n_in_year": 85, "peers_year": [{"make": "Jeep", "model": "Compass", "per_year": 14.3, "idx_vs_all": 0.34, "complaints": 24, "self": false}, {"make": "Mazda", "model": "CX-5", "per_year": 16.1, "idx_vs_all": 0.38, "complaints": 27, "self": false}, {"make": "Ford", "model": "Escape", "per_year": 16.1, "idx_vs_all": 0.38, "complaints": 27, "self": false}, {"make": "Volkswagen", "model": "Tiguan", "per_year": 27.5, "idx_vs_all": 0.65, "complaints": 46, "self": true}, {"make": "Kia", "model": "Sportage", "per_year": 40.6, "idx_vs_all": 0.96, "complaints": 68, "self": false}, {"make": "Subaru", "model": "Forester", "per_year": 53.8, "idx_vs_all": 1.28, "complaints": 90, "self": false}, {"make": "Toyota", "model": "RAV4", "per_year": 58.6, "idx_vs_all": 1.39, "complaints": 98, "self": false}, {"make": "Nissan", "model": "Rogue", "per_year": 105.2, "idx_vs_all": 2.5, "complaints": 176, "self": false}, {"make": "Honda", "model": "CR-V", "per_year": 161.4, "idx_vs_all": 3.84, "complaints": 270, "self": false}, {"make": "Chevrolet", "model": "Equinox", "per_year": 227.2, "idx_vs_all": 5.4, "complaints": 380, "self": false}, {"make": "Hyundai", "model": "Tucson", "per_year": 247.5, "idx_vs_all": 5.88, "complaints": 414, "self": false}], "prev_year": {"year": 2024, "per_year": 23.2, "complaints": 62}, "next_year": null, "investigations": [], "keywords": {"engine": [{"term": "engine", "docs": 7, "ratio": 3.7}, {"term": "performed", "docs": 3, "ratio": 14.4}, {"term": "diagnostic", "docs": 3, "ratio": 12.4}, {"term": "brought", "docs": 3, "ratio": 11.5}, {"term": "illuminated", "docs": 4, "ratio": 5.4}, {"term": "hazard", "docs": 3, "ratio": 9.4}], "hvac": [{"term": "debris", "docs": 3, "ratio": 44.0}, {"term": "glass", "docs": 3, "ratio": 15.5}, {"term": "hit", "docs": 3, "ratio": 7.0}]}, "changed": "2026-09-04"}]}