Contact

How to report a data error, ask a question about the figures, or request a correction.

For corrections, data questions or takedown requests, email contact@insightarise.com. We reply to every message about data accuracy.

If you believe a record on this site is wrong, please include the page URL and the NHTSA ODI or campaign number so we can check it against the source. Because every page is generated from NHTSA's databases, a genuine error in the source data has to be corrected with NHTSA; a mistake in our processing we can fix at the next monthly rebuild.

We do not accept advertising from manufacturers, paid placements or requests to remove accurate records.

Guides

Using complaint data when buying a used carA practical checklist: read the model trend, find the years to avoid, check problem areas and recall completion, and what to test on the drive.

How to check whether your car has an open recallStep-by-step: find your VIN, check NHTSA's recall lookup, understand park-outside and do-not-drive warnings, and get a free repair.

How to file a vehicle safety complaint with NHTSAWhat to include in an NHTSA complaint, how the ODI number works, and how complaint patterns turn into investigations and recalls.

Glossary: complaints, recalls and investigationsPlain-language definitions of ODI numbers, campaign numbers, park-outside warnings, PE and EA investigations, TSBs, the complaint index and other terms used on this site.

Frequently asked questionsAnswers about where the data comes from, how often it updates, why sales are not included, how to cite the site and how to use the data programmatically.