InsightArise CarsU.S. Owner Complaint Index
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Ford Escape Driver-assist systems problems

0.21 vs. all vehicles Steady

62 of the 5,144 complaints about the Ford Escape (1.2%) concern Driver-assist systems, making it the model's #10 problem area. That share is 0.2× the Driver-assist systems share across all tracked vehicles.

62Complaints · Driver-assist systems
1.2%Share of complaints
0.21×vs. all vehicles
12Last 12 months
9.7%Share involving a crash or fire
1Related recalls

Analysis

By model year, Driver-assist systems complaints peak with the 2020 model (32, 2% of that year's complaints) and are lowest for the 2018 model (1). 12 Driver-assist systems complaints were filed in the last 12 months versus 14 in the 12 months before — a steady pace.

Owners most often describe: “pre-collision assist”, “cruise”, “awd module”, “assist available” and “control”. 6 of these reports (9.7%) describe a crash or fire, with 1 injury and 0 deaths mentioned.

1 recall campaign relates to this area, most recently campaign 24V440000 (2024-06-14, model years 2023 and 2024).

By model year

2018: 1 1 2018 2019: 2 2 2019 2020: 32 32 2020 2021: 1 1 2021 2022: 5 5 2022 2023: 9 9 2023 2024: 10 10 2024 2025: 2 2 2025
YearComplaintsShare of complaints
201810.1%
201920.3%
2020321.8%
202110.3%
202251.3%
202397.0%
20241011.6%
202527.4%

When complaints were filed

2019: 1 1 2019 2020: 3 3 2020 2021: 6 6 2021 2022: 1 1 2022 2023: 14 14 2023 2024: 11 11 2024 2025: 18 18 2025 2026: 8 8 2026

Last 12 months: 12 · Previous 12 months: 14

Common terms in reports

  • pre-collision assist10
  • cruise22
  • awd module7
  • assist available8
  • control26
  • adaptive12

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Campaign 24V440000 · 2024-06-14 · Model years: 2023, 2024

Summary: Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

Remedy: Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.

Problem areas · Ford Escape

Ford Escape problems, complaints & recalls by model year ›

Related reading

Frequently asked questions

How common are Driver-assist systems problems on the Ford Escape?

62 of the 5,144 complaints about the Ford Escape (1.2%) concern Driver-assist systems, making it the model's #10 problem area. That share is 0.2× the Driver-assist systems share across all tracked vehicles.

Which Ford Escape model years have the most Driver-assist systems complaints?

By model year, Driver-assist systems complaints peak with the 2020 model (32, 2% of that year's complaints) and are lowest for the 2018 model (1).

Is there a recall for Ford Escape Driver-assist systems problems?

1 recall campaign relates to this area, most recently campaign 24V440000 (2024-06-14, model years 2023 and 2024).