InsightArise CarsU.S. Owner Complaint Index
English

Ford Explorer Lighting problems

1.17 vs. all vehicles Rising

57 of the 3,122 complaints about the Ford Explorer (1.8%) concern Lighting, making it the model's #12 problem area. That share is 1.2× the Lighting share across all tracked vehicles.

57Complaints · Lighting
1.8%Share of complaints
1.17×vs. all vehicles
26Last 12 months
1.8%Share involving a crash or fire
2Related recalls

Analysis

By model year, Lighting complaints peak with the 2020 model (43, 4% of that year's complaints) and are lowest for the 2022 model (2). 26 Lighting complaints were filed in the last 12 months versus 20 in the 12 months before — the pace is rising.

Owners most often describe: “headlight”, “headlamp”, “low beam”, “platinum” and “led”. 1 of these reports (1.8%) describe a crash or fire, with 0 injuries and 0 deaths mentioned.

2 recall campaigns relate to this area, most recently campaign 26V121000 (2026-03-03, model years 2025).

By model year

2018: 4 4 2018 2019: 0 0 2019 2020: 43 43 2020 2021: 8 8 2021 2022: 2 2 2022 2023: 0 0 2023 2024: 0 0 2024 2025: 0 0 2025
YearComplaintsShare of complaints
201840.6%
201900.0%
2020433.6%
202181.9%
202220.8%
202300.0%
202400.0%
202500.0%

When complaints were filed

2019: 1 1 2019 2020: 1 1 2020 2021: 1 1 2021 2022: 1 1 2022 2023: 2 2 2023 2024: 10 10 2024 2025: 26 26 2025 2026: 15 15 2026

Last 12 months: 26 · Previous 12 months: 20

Common terms in reports

  • headlight33
  • headlamp21
  • low beam21
  • platinum10
  • led13
  • passenger21

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

EXTERIOR LIGHTING:HEADLIGHTS Campaign 26V121000 · 2026-03-03 · Model years: 2025

Summary: Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Remedy: The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EXTERIOR LIGHTING:TAIL LIGHTS Campaign 25V543000 · 2025-08-22 · Model years: 2025

Summary: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. When towing a trailer, the tail lights on the trailer may fail to illuminate due to an improperly manufactured body control module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Remedy: Dealers will replace the body control module C on vehicles with less than 9,000 miles. For vehicles over 9,000 miles, dealers will perform a functional check on the body control module C and replace it as necessary. Repairs will be performed free of charge. Aviator 2025 owner notification letters were mailed October 13, 2025. Explorer 2025 owner letters were mailed November 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C42.

Problem areas · Ford Explorer

Ford Explorer problems, complaints & recalls by model year ›

Frequently asked questions

How common are Lighting problems on the Ford Explorer?

57 of the 3,122 complaints about the Ford Explorer (1.8%) concern Lighting, making it the model's #12 problem area. That share is 1.2× the Lighting share across all tracked vehicles.

Which Ford Explorer model years have the most Lighting complaints?

By model year, Lighting complaints peak with the 2020 model (43, 4% of that year's complaints) and are lowest for the 2022 model (2).

Is there a recall for Ford Explorer Lighting problems?

2 recall campaigns relate to this area, most recently campaign 26V121000 (2026-03-03, model years 2025).