InsightArise Cars美国车主投诉指数
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Ford Explorer 灯光问题

1.17 对比全部车型 升温

Ford Explorer 的 3,122 条投诉中有 57 条(1.8%)与灯光有关,是这款车第 12 大的问题类别。这个比例是全部跟踪车型灯光类占比的 1.2 倍。

57投诉 · 灯光
1.8%占投诉比例
1.17×对比全部车型
26近 12 个月
1.8%涉及碰撞或起火的比例
2相关召回

分析

按年款看,灯光类投诉以 2020 款最多(43 条,占该年款投诉 4%),2022 款最少(2 条)。近 12 个月新增 26 条灯光类投诉,前 12 个月是 20 条,投诉速度在升温。

车主最常描述:“headlight”、“headlamp”、“low beam”、“platinum”与“led”。其中 1 条(1.8%)提到碰撞或起火,并报告 0 人受伤、0 人死亡。

有 2 项召回案与该类别有关,最近一项是 26V121000(2026-03-03,涵盖 2025 款)。

各年款

2018: 4 4 2018 2019: 0 0 2019 2020: 43 43 2020 2021: 8 8 2021 2022: 2 2 2022 2023: 0 0 2023 2024: 0 0 2024 2025: 0 0 2025
年款投诉占投诉比例
201840.6%
201900.0%
2020433.6%
202181.9%
202220.8%
202300.0%
202400.0%
202500.0%

投诉提交的年份

2019: 1 1 2019 2020: 1 1 2020 2021: 1 1 2021 2022: 1 1 2022 2023: 2 2 2023 2024: 10 10 2024 2025: 26 26 2025 2026: 15 15 2026

近 12 个月: 26 · 前 12 个月: 20

投诉中常见的词

  • headlight33
  • headlamp21
  • low beam21
  • platinum10
  • led13
  • passenger21

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

EXTERIOR LIGHTING:HEADLIGHTS 案号 26V121000 · 2026-03-03 · 年款: 2025

摘要: Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

处置: The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EXTERIOR LIGHTING:TAIL LIGHTS 案号 25V543000 · 2025-08-22 · 年款: 2025

摘要: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. When towing a trailer, the tail lights on the trailer may fail to illuminate due to an improperly manufactured body control module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

处置: Dealers will replace the body control module C on vehicles with less than 9,000 miles. For vehicles over 9,000 miles, dealers will perform a functional check on the body control module C and replace it as necessary. Repairs will be performed free of charge. Aviator 2025 owner notification letters were mailed October 13, 2025. Explorer 2025 owner letters were mailed November 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C42.

问题分类 · Ford Explorer

Ford Explorer 各年款问题、投诉与召回 ›

常见问题

Ford Explorer 的灯光问题常见吗?

Ford Explorer 的 3,122 条投诉中有 57 条(1.8%)与灯光有关,是这款车第 12 大的问题类别。这个比例是全部跟踪车型灯光类占比的 1.2 倍。

Ford Explorer 哪些年款的灯光投诉最多?

按年款看,灯光类投诉以 2020 款最多(43 条,占该年款投诉 4%),2022 款最少(2 条)。

Ford Explorer 的灯光问题有召回吗?

有 2 项召回案与该类别有关,最近一项是 26V121000(2026-03-03,涵盖 2025 款)。