InsightArise Cars美国车主投诉指数
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Ford Explorer 变速箱/动力系统问题

1.88 对比全部车型 平稳

Ford Explorer 的 3,122 条投诉中有 684 条(21.9%)与变速箱/动力系统有关,是这款车最大的问题类别。这个比例是全部跟踪车型变速箱/动力系统类占比的 1.9 倍。

684投诉 · 变速箱/动力系统
21.9%占投诉比例
1.88×对比全部车型
156近 12 个月
2.3%涉及碰撞或起火的比例
13相关召回

分析

按年款看,变速箱/动力系统类投诉以 2020 款最多(438 条,占该年款投诉 36%),2024 款最少(1 条)。近 12 个月新增 156 条变速箱/动力系统类投诉,前 12 个月是 172 条,速度大致平稳。

车主最常描述:“transmission”、“power train”、“shifting”、“gear”与“notification power”。其中 16 条(2.3%)提到碰撞或起火,并报告 6 人受伤、0 人死亡。

有 13 项召回案与该类别有关,最近一项是 26V402000(2026-06-24,涵盖 2020与2021 款)。

各年款

2018: 35 35 2018 2019: 33 33 2019 2020: 438 438 2020 2021: 106 106 2021 2022: 51 51 2022 2023: 6 6 2023 2024: 1 1 2024 2025: 14 14 2025
年款投诉占投诉比例
2018354.8%
20193311.3%
202043836.4%
202110625.2%
20225119.6%
202365.6%
202415.3%
20251414.6%

投诉提交的年份

2018: 1 1 2018 2019: 4 4 2019 2020: 32 32 2020 2021: 50 50 2021 2022: 49 49 2022 2023: 121 121 2023 2024: 143 143 2024 2025: 171 171 2025 2026: 113 113 2026

近 12 个月: 156 · 前 12 个月: 172

投诉中常见的词

  • transmission352
  • power train119
  • shifting109
  • gear130
  • notification power53
  • train recall50

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 26V402000 · 2026-06-24 · 年款: 2020, 2021

摘要: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

处置: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 26V371000 · 2026-06-09 · 年款: 2024

摘要: Ford Motor Company (Ford) is recalling certain 2024 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

处置: Dealers will inspect for park system damage and replace the park system components as necessary, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S39. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 12, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE 案号 25V239000 · 2025-04-11 · 年款: 2025

摘要: Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

处置: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 25V166000 · 2025-03-14 · 年款: 2020, 2021, 2022

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

处置: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY 案号 25V164000 · 2025-03-14 · 年款: 2025

摘要: Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.

处置: Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S19.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 25V020000 · 2025-01-17 · 年款: 2025

摘要: Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.

处置: Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 23V675000 · 2023-10-06 · 年款: 2020, 2021, 2022

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

处置: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 案号 23V199000 · 2023-03-24 · 年款: 2020, 2021, 2022

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

处置: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 案号 23V069000 · 2023-02-10 · 年款: 2020, 2021, 2022

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

处置: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 23V070000 · 2023-02-10 · 年款: 2022, 2023

摘要: Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

处置: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.

POWER TRAIN:AXLE ASSEMBLY 案号 22V255000 · 2022-04-14 · 年款: 2020, 2021

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

处置: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 20V693000 · 2020-11-10 · 年款: 2020

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

处置: Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 19V575000 · 2019-08-05 · 年款: 2020

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

处置: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

问题分类 · Ford Explorer

Ford Explorer 各年款问题、投诉与召回 ›

延伸阅读

常见问题

Ford Explorer 的变速箱/动力系统问题常见吗?

Ford Explorer 的 3,122 条投诉中有 684 条(21.9%)与变速箱/动力系统有关,是这款车最大的问题类别。这个比例是全部跟踪车型变速箱/动力系统类占比的 1.9 倍。

Ford Explorer 哪些年款的变速箱/动力系统投诉最多?

按年款看,变速箱/动力系统类投诉以 2020 款最多(438 条,占该年款投诉 36%),2024 款最少(1 条)。

Ford Explorer 的变速箱/动力系统问题有召回吗?

有 13 项召回案与该类别有关,最近一项是 26V402000(2026-06-24,涵盖 2020与2021 款)。