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Ford Explorer 车身与结构问题

2.29 对比全部车型 降温

Ford Explorer 的 3,122 条投诉中有 656 条(21.0%)与车身与结构有关,是这款车第二大的问题类别。这个比例是全部跟踪车型车身与结构类占比的 2.3 倍。

656投诉 · 车身与结构
21.0%占投诉比例
2.29×对比全部车型
155近 12 个月
0.6%涉及碰撞或起火的比例
8相关召回

分析

按年款看,车身与结构类投诉以 2018 款最多(296 条,占该年款投诉 41%),2024 款最少(4 条)。近 12 个月新增 155 条车身与结构类投诉,前 12 个月是 239 条,投诉速度在降温。

车主最常描述:“structure”、“trim”、“a-pillar”、“detached”与“received notification”。其中 4 条(0.6%)提到碰撞或起火,并报告 15 人受伤、0 人死亡。

有 8 项召回案与该类别有关,最近一项是 26V448000(2026-07-14,涵盖 2018与2019 款)。

各年款

2018: 296 296 2018 2019: 148 148 2019 2020: 87 87 2020 2021: 54 54 2021 2022: 31 31 2022 2023: 20 20 2023 2024: 4 4 2024 2025: 16 16 2025
年款投诉占投诉比例
201829640.8%
201914850.9%
2020877.2%
20215412.9%
20223111.9%
20232018.7%
2024421.1%
20251616.7%

投诉提交的年份

2018: 6 6 2018 2019: 7 7 2019 2020: 8 8 2020 2021: 32 32 2021 2022: 31 31 2022 2023: 81 81 2023 2024: 146 146 2024 2025: 251 251 2025 2026: 94 94 2026

近 12 个月: 155 · 前 12 个月: 239

投诉中常见的词

  • structure245
  • trim191
  • a-pillar125
  • detached135
  • received notification216
  • exceeded reasonable200

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

STRUCTURE:BODY 案号 26V448000 · 2026-07-14 · 年款: 2018, 2019

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

处置: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR 案号 26V117000 · 2026-03-03 · 年款: 2020, 2021, 2022

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

处置: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

VISIBILITY:WINDSHIELD 案号 25V730000 · 2025-10-24 · 年款: 2025

摘要: Ford Motor Company (Ford) is recalling certain 2025-2026 Lincoln Corsair, Lincoln Aviator, and Explorer vehicles. The windshield glass may have visible air bubbles, which can obscure the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

处置: Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C60. Vehicle Identification Numbers (VINs) involved in this recall become searchable on NHTSA.gov beginning October 27, 2025.

STRUCTURE:FRAME AND MEMBERS 案号 25V316000 · 2025-05-09 · 年款: 2025

摘要: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. A mounting bolt for the front subframe may have been tightened improperly.

处置: Dealers will inspect and tighten the subframe bolts as necessary, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Owner notification letters were mailed May 21, 2025. Ford's number for this recall is 25S43.

STRUCTURE:BODY:ROOF AND PILLARS 案号 24V031000 · 2024-01-19 · 年款: 2018, 2019

摘要: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

处置: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

STRUCTURE:FRAME AND MEMBERS 案号 22V454000 · 2022-06-24 · 年款: 2022

摘要: Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator and Ford Explorer vehicles. The engine rails may have been improperly heat-treated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."

处置: Dealers will perform an engine rail strength test and replace the rails as necessary, free of charge. If the engine rails require replacement, owners will have the option for a vehicle replacement or buyback. Owner notification letters were mailed August 22, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C13.

STRUCTURE:BODY 案号 21V316000 · 2021-05-05 · 年款: 2018, 2019

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

处置: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

VISIBILITY:WINDSHIELD WIPER/WASHER 案号 21V014000 · 2021-01-15 · 年款: 2020

摘要: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

处置: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.

问题分类 · Ford Explorer

Ford Explorer 各年款问题、投诉与召回 ›

常见问题

Ford Explorer 的车身与结构问题常见吗?

Ford Explorer 的 3,122 条投诉中有 656 条(21.0%)与车身与结构有关,是这款车第二大的问题类别。这个比例是全部跟踪车型车身与结构类占比的 2.3 倍。

Ford Explorer 哪些年款的车身与结构投诉最多?

按年款看,车身与结构类投诉以 2018 款最多(296 条,占该年款投诉 41%),2024 款最少(4 条)。

Ford Explorer 的车身与结构问题有召回吗?

有 8 项召回案与该类别有关,最近一项是 26V448000(2026-07-14,涵盖 2018与2019 款)。