422 of the 3,270 complaints about the Ford Explorer (12.9%) concern Unspecified or other, making it the model's #4 problem area. That share is 1.4× the Unspecified or other share across all tracked vehicles.
422Complaints · Unspecified or other
12.9%Share of complaints
1.44×vs. all vehicles
124Last 12 months
3.3%Share involving a crash or fire
1Related recalls
Analysis
124 Unspecified or other complaints were filed in the last 12 months versus 100 in the 12 months before — up 24%.
14 of these reports (3.3%) describe a crash or fire, with 17 injuries and 0 deaths mentioned.
1 recall campaign relates to this area, most recently campaign 24V852000 (2024-11-08, model years 2020, 2021, 2022, 2023, 2024 and 2025).
Last night around [XXX], a police officer was operating a 2025 Ford Police Interceptor Utility cruiser #[XXX] near the intersection of [XXX] and [XXX].
Unspecified or other · 2026-10-05 · ODI 11768944 · Fire
While taking groceries out of the back of the SUV, the hatchback closed without a sound warning and hit the top of my head causing a concussion and neck injury.
Unspecified or other · 2026-09-02 · ODI 11761721
I am extremely disappointed with the safety and reliability of this vehicle. While I was backing up with my five children in the vehicle, the right-side control line suddenly snapped in half.
Unspecified or other · 2026-10-07 · ODI 11769751
The cowl grille/top trim has become extremely brittle and deteriorated. The material is breaking apart simply from being touched, and pieces are coming loose and flying off while I’m driving.
Unspecified or other · 2026-09-28 · ODI 11767541
Vehicle would not accelerate, was shuddering and continued shuddering while stopped and parked.
Unspecified or other · 2026-09-26 · ODI 11767080
I was driving back home going approx 40mph and my car started to slow down on its own. Got back up to speed and it continued to do this the whole way home. It sounded like it was downshifting. Making it extremely dangerous turning, lane shifting.
Unspecified or other · 2026-09-23 · ODI 11766379
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
