InsightArise CarsU.S. Owner Complaint Index
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Ford Explorer Interior & equipment problems

1.43 vs. all vehicles Steady

400 of the 3,122 complaints about the Ford Explorer (12.8%) concern Interior & equipment, making it the model's #4 problem area. That share is 1.4× the Interior & equipment share across all tracked vehicles.

400Complaints · Interior & equipment
12.8%Share of complaints
1.43×vs. all vehicles
111Last 12 months
3.0%Share involving a crash or fire
1Related recalls

Analysis

By model year, Interior & equipment complaints peak with the 2020 model (124, 10% of that year's complaints) and are lowest for the 2024 model (2). 111 Interior & equipment complaints were filed in the last 12 months versus 96 in the 12 months before — a steady pace.

Owners most often describe: “sunroof”, “shade”, “trim”, “view” and “panoramic”. 12 of these reports (3.0%) describe a crash or fire, with 16 injuries and 0 deaths mentioned.

1 recall campaign relates to this area, most recently campaign 24V852000 (2024-11-08, model years 2020, 2021, 2022, 2023, 2024 and 2025).

By model year

2018: 120 120 2018 2019: 32 32 2019 2020: 124 124 2020 2021: 59 59 2021 2022: 38 38 2022 2023: 16 16 2023 2024: 2 2 2024 2025: 9 9 2025
YearComplaintsShare of complaints
201812016.5%
20193211.0%
202012410.3%
20215914.0%
20223814.6%
20231615.0%
2024210.5%
202599.4%

When complaints were filed

2018: 14 14 2018 2019: 18 18 2019 2020: 22 22 2020 2021: 30 30 2021 2022: 25 25 2022 2023: 58 58 2023 2024: 41 41 2024 2025: 128 128 2025 2026: 64 64 2026

Last 12 months: 111 · Previous 12 months: 96

Common terms in reports

  • sunroof64
  • shade36
  • trim40
  • view42
  • panoramic26
  • sagging16

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

EQUIPMENT:OTHER:LABELS Campaign 24V852000 · 2024-11-08 · Model years: 2020, 2021, 2022, 2023, 2024, 2025

Summary: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Problem areas · Ford Explorer

Ford Explorer problems, complaints & recalls by model year ›

Frequently asked questions

How common are Interior & equipment problems on the Ford Explorer?

400 of the 3,122 complaints about the Ford Explorer (12.8%) concern Interior & equipment, making it the model's #4 problem area. That share is 1.4× the Interior & equipment share across all tracked vehicles.

Which Ford Explorer model years have the most Interior & equipment complaints?

By model year, Interior & equipment complaints peak with the 2020 model (124, 10% of that year's complaints) and are lowest for the 2024 model (2).

Is there a recall for Ford Explorer Interior & equipment problems?

1 recall campaign relates to this area, most recently campaign 24V852000 (2024-11-08, model years 2020, 2021, 2022, 2023, 2024 and 2025).