157 of the 1,446 complaints about the Kia Sorento (10.9%) concern Unspecified or other, making it the model's third-largest problem area. That share is 1.2× the Unspecified or other share across all tracked vehicles.
157Complaints · Unspecified or other
10.9%Share of complaints
1.21×vs. all vehicles
60Last 12 months
6.4%Share involving a crash or fire
1Related recalls
Analysis
60 Unspecified or other complaints were filed in the last 12 months versus 27 in the 12 months before — up 122%.
11 of these reports (6.4%) describe a crash or fire, with 15 injuries and 1 death mentioned.
1 recall campaign relates to this area, most recently campaign 23V579000 (2023-08-15, model year 2023).
While driving my 2020 Kia Sorento on the freeway at highway speed, the panoramic sunroof suddenly shattered without warning. There was a very loud explosive sound that startled and frightened me while I was driving.
Unspecified or other · 2026-09-01 · ODI 11761230
I had got off work and got inside my vehicle,a 2026 kia sorento and when I started my vehicle the back window sporadically shattered and I do have cctv of it as well
Unspecified or other · 2026-05-11 · ODI 11737171
I purchased my 2023 Kia Sorento in 2024 from Rohrman Kia in Lafayette, Indiana. At the time of purchase, the vehicle had approximately 9,000 miles and had previously been utilized as a dealership loaner vehicle.
Unspecified or other · 2026-10-01 · ODI 11768378
While driving in our Kia Sorento 2025 on XXX, completely secluded from any other traffic or road hazards, the sunroof exploded outward. The explosion was very loud and startled my wife, who was driving, almost causing a single-car accident.
Unspecified or other · 2026-09-25 · ODI 11766939
Se rompio la bomba de aceite electrica de mi auto. La investigación de Kia reveló que la bomba de aceite eléctrica de la transmisión DCT de 8 velocidades puede sufrir una falla interna debido a un defecto de calidad en el proveedor.
Unspecified or other · 2026-09-09 · ODI 11763178
Warning Message CHECK HYBRID SYSTEM, First incident driving on the road car gave warning message 10 mins later car went in limp mode in the middle of road and did not allow me too move (took to dealership they had the car for four days ,they reported no codes…
Unspecified or other · 2026-09-08 · ODI 11762668
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
EQUIPMENT:OTHER:LABELS Campaign 23V579000 · 2023-08-15 · Model years: 2023
Summary: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
