InsightArise CarsU.S. Owner Complaint Index
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Kia Sorento Transmission / powertrain problems

0.82 vs. all vehicles Rising

132 of the 1,382 complaints about the Kia Sorento (9.6%) concern Transmission / powertrain, making it the model's #4 problem area. That share is 0.8× the Transmission / powertrain share across all tracked vehicles.

132Complaints · Transmission / powertrain
9.6%Share of complaints
0.82×vs. all vehicles
46Last 12 months
3.0%Share involving a crash or fire
1Related recalls

Analysis

By model year, Transmission / powertrain complaints peak with the 2022 model (51, 23% of that year's complaints) and are lowest for the 2018 model (3). 46 Transmission / powertrain complaints were filed in the last 12 months versus 19 in the 12 months before — the pace is rising.

Owners most often describe: “transmission”, “shifting”, “gears”, “power” and “loss”. 4 of these reports (3.0%) describe a crash or fire, with 0 injuries and 0 deaths mentioned.

1 recall campaign relates to this area, most recently campaign 22V760000 (2022-10-11, model years 2021 and 2022).

By model year

2018: 3 3 2018 2019: 27 27 2019 2020: 12 12 2020 2021: 5 5 2021 2022: 51 51 2022 2023: 14 14 2023 2024: 5 5 2024 2025: 15 15 2025
YearComplaintsShare of complaints
201831.2%
2019276.4%
2020129.0%
2021517.2%
20225123.3%
2023149.0%
2024510.9%
20251512.2%

When complaints were filed

2018: 1 1 2018 2019: 7 7 2019 2020: 15 15 2020 2021: 1 1 2021 2022: 17 17 2022 2023: 18 18 2023 2024: 16 16 2024 2025: 26 26 2025 2026: 31 31 2026

Last 12 months: 46 · Previous 12 months: 19

Common terms in reports

  • transmission72
  • shifting21
  • gears18
  • power41
  • loss26
  • acceleration20

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 22V760000 · 2022-10-11 · Model years: 2021, 2022

Summary: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

Problem areas · Kia Sorento

Kia Sorento problems, complaints & recalls by model year ›

Related reading

Frequently asked questions

How common are Transmission / powertrain problems on the Kia Sorento?

132 of the 1,382 complaints about the Kia Sorento (9.6%) concern Transmission / powertrain, making it the model's #4 problem area. That share is 0.8× the Transmission / powertrain share across all tracked vehicles.

Which Kia Sorento model years have the most Transmission / powertrain complaints?

By model year, Transmission / powertrain complaints peak with the 2022 model (51, 23% of that year's complaints) and are lowest for the 2018 model (3).

Is there a recall for Kia Sorento Transmission / powertrain problems?

1 recall campaign relates to this area, most recently campaign 22V760000 (2022-10-11, model years 2021 and 2022).