InsightArise CarsU.S. Owner Complaint Index
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2020 Nissan Frontier problems, complaints & recalls

Far fewer Too few recent reports to judge

NHTSA has received 23 owner complaints about the 2020 Nissan Frontier, or 3.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.08, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #3 for fewest complaints per year. Against other Nissan models its rate is 88% lower; against other Midsize pickups it is 84% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Limited data: fewer than 30 complaints, so shares and indexes are unstable.

Complaints filed between 2021-03-10 and 2026-07-10. Median delay from incident to filing: 8 days.

23Complaints
3.4Complaints per year on the road
0.08Complaint index vs. all tracked vehicles
2Recalls
13.0%Share involving a crash or fire
4Last 12 months

Analysis

The previous model year (2019) drew 3.6 complaints per year, more than this one. The following model year (2021) drew 3.0 per year, fewer than this one. In its first two years on the road the 2020 model collected 2 complaints, 96% lower than the average vehicle of the same model year.

The most common problem area is Transmission / powertrain (39.1% of complaints), followed by Engine (21.7%) and Brakes (13.0%). Transmission / powertrain complaints are 3.4 times as common here as across all tracked vehicles. Within Transmission / powertrain reports, owners most often mention “roll”, “power train”, “aware”, “park” and “transmission”. 3 reports (13.0%) describe a crash or fire; owners mention 1 injury and 0 deaths.

Half of the reported incidents happened within 48 months of the model year's start; the busiest period was after five years (30% of incidents). 4 complaints were filed in the last 12 months.

NHTSA lists 2 safety recalls for this model year. 39% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.08
  • vs. other Nissan models0.12
  • vs. other 2020 models0.09
  • vs. other Midsize pickups0.16
  • Complaints in first 2 years on the road · vs. same-year average (2)0.04
  • #3 of 82 · 2020Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 20182.9 per year0.07
  • 20193.6 per year0.09
  • 20203.4 per year0.08
  • 20213.0 per year0.07
  • 202223.5 per year0.56
  • 202317.4 per year0.41
  • 20247.1 per year0.17
  • 20254.2 per year0.1

Nissan Frontier problems, complaints & recalls by model year ›

What owners complain about

  • Transmission / powertrain9 · 39.1% · 3.36×
  • Engine5 · 21.7% · 0.98×
  • Brakes3 · 13.0% · 2.14×
  • Electrical2 · 8.7% · 0.55×
  • Airbags & seat belts1 · 4.3% · 1.13×
  • Lighting1 · 4.3% · 2.75×
  • Interior & equipment1 · 4.3% · 0.48×
  • Other1 · 4.3% · 2.38×

vs. all vehicles: 1.00 = All-vehicle average

Transmission / powertrain · Common terms in reports

  • roll3
  • power train3
  • aware5
  • park4
  • transmission4
  • diagnosed4

Problem areas: Transmission / powertrain · Electrical

When complaints were filed

2021: 2 2 2021 2022: 5 5 2022 2023: 4 4 2023 2024: 5 5 2024 2025: 4 4 2025 2026: 3 3 2026
  • Crashes reported: 3
  • Fires reported: 0
  • Injuries: 1
  • Deaths: 0

Vehicle age at incident

  • <1 yr4.3%
  • 1–2 yrs13.0%
  • 2–3 yrs26.1%
  • 3–5 yrs26.1%
  • 5+ yrs30.4%

Median age at incident: 48 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2020 · Midsize pickups

ModelsComplaintsComplaints per year on the roadComplaint index
2020 Nissan Frontier233.40.08
2020 Chevrolet Colorado8212.30.29
2020 Toyota Tacoma8713.00.31
2020 Ford Ranger12618.90.45
2020 Jeep Gladiator48172.11.71

Safety recalls (2)

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 22V671000 · 2022-09-07

Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2023 Titan, 2020-2022 Frontier, and 2023 Z vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.

Risk: A vehicle rollaway increases the risk of a crash.

Remedy: Owners are advised to apply the parking brake every time they park their vehicle. Dealers will perform the applicable repairs below, free of charge: • Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) • Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) • Model Year 2023 Titan vehicles: reprogram TCM • Model Year 2023 Z vehicles: reprogram TCM. Owner notification letters were mailed October 28, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 22V457000 · 2022-06-24

Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Frontier and Titan vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.

Risk: A vehicle rollaway increases the risk of a crash.

Remedy: Owners are advised to apply the parking brake every time they park their vehicle. Dealers will replace the transmission parking pawl pin, free of charge. Owner notification letters were mailed November 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22A2 R22A3.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2020 Nissan Frontier?

23 complaints were filed with NHTSA for the 2020 Nissan Frontier, or about 3.4 per year on the road.

What is the most common problem reported for the 2020 Nissan Frontier?

The most common category is Transmission / powertrain, accounting for 39.1% of complaints.

Does the 2020 Nissan Frontier have any recalls?

NHTSA lists 2 safety recall(s) for this model year.

Is the 2020 Nissan Frontier still generating complaints?

4 complaints were filed in the last 12 months.

How does the 2020 Nissan Frontier compare with similar vehicles?

NHTSA has received 23 owner complaints about the 2020 Nissan Frontier, or 3.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.08, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #3 for fewest complaints per year. Against other Nissan models its rate is 88% lower; against other Midsize pickups it is 84% lower.