InsightArise CarsU.S. Owner Complaint Index
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2020 Nissan Frontier problems, complaints & recalls

Far fewer Too few recent reports to judge

NHTSA has received 23 owner complaints about the 2020 Nissan Frontier, or 3.4 per year on the road — far fewer complaints than typical (complaint index 0.08, where 1.00 is the average of all tracked vehicles). Among the 83 model-year 2020 vehicles we track, it ranks #3 of 83 by complaints per year (#1 = fewest). Against other Nissan models its rate is 88% lower; against other Midsize pickups it is 83% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Limited data: fewer than 30 complaints, so shares and indexes are unstable.

Complaints filed between 2021-03-10 and 2026-07-10. Median delay from incident to filing: 8 days.

23Complaints
3.4Complaints per year on the road
0.08Complaint index vs. all tracked vehicles
2Recalls
13.0%Share involving a crash or fire
3Last 12 months

Analysis

The previous model year (2019) drew 3.6 complaints per year, more than this one. The following model year (2021) drew 3.5 per year, about the same.

The most common problem area is Transmission / powertrain (39.1% of complaints), followed by Engine (21.7%) and Brakes (13.0%). Transmission / powertrain complaints are 3.4 times as common here as across all tracked vehicles. 3 reports (13.0%) describe a crash or fire; owners mention 1 injury and 0 deaths.

Half of the reported incidents happened within 48 months of the model year's start; the busiest period was after five years (30% of incidents). 3 complaints were filed in the last 12 months.

NHTSA lists 2 safety recalls for this model year.

Complaint index

  • vs. all tracked vehicles0.08
  • vs. other Nissan models0.12
  • vs. other 2020 models0.09
  • vs. other Midsize pickups0.17
  • Complaints in first 2 years on the road · vs. same-year average (2)0.04
  • #3 of 83 · 2020Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 20182.8 per year0.07
  • 20193.6 per year0.09
  • 20203.4 per year0.08
  • 20213.5 per year0.09
  • 202223.4 per year0.58
  • 202317.4 per year0.43
  • 20247.9 per year0.2
  • 20255.0 per year0.12
  • 202611.0 per year0.27

Nissan Frontier problems, complaints & recalls by model year ›

What owners complain about

  • Transmission / powertrain9 · 39.1% · 3.35×
  • Engine5 · 21.7% · 0.97×
  • Brakes3 · 13.0% · 2.16×
  • Electrical2 · 8.7% · 0.55×
  • Airbags & seat belts1 · 4.3% · 1.13×
  • Lighting1 · 4.3% · 2.77×
  • Unspecified or other1 · 4.3% · 0.48×
  • Other1 · 4.3% · 2.33×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Transmission / powertrain · Electrical

When complaints were filed

2021: 2 2 2021 2022: 5 5 2022 2023: 4 4 2023 2024: 5 5 2024 2025: 4 4 2025 2026: 3 3 2026
  • Crashes reported: 3
  • Fires reported: 0
  • Injuries: 1
  • Deaths: 0

Vehicle age at incident

  • <1 yr4.3%
  • 1–2 yrs13.0%
  • 2–3 yrs26.1%
  • 3–5 yrs26.1%
  • 5+ yrs30.4%

Median age at incident: 48 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2020 · Midsize pickups

ModelsComplaintsComplaints per year on the roadComplaint index
2020 Nissan Frontier233.40.08
2020 Chevrolet Colorado8512.50.31
2020 Toyota Tacoma8913.10.32
2020 Ford Ranger13019.10.47
2020 Jeep Gladiator48471.31.77

Safety recalls (2)

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 22V671000 · 2022-09-07

Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2023 Titan, 2020-2022 Frontier, and 2023 Z vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.

Risk: A vehicle rollaway increases the risk of a crash.

Remedy: Owners are advised to apply the parking brake every time they park their vehicle. Dealers will perform the applicable repairs below, free of charge: • Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) • Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) • Model Year 2023 Titan vehicles: reprogram TCM • Model Year 2023 Z vehicles: reprogram TCM. Owner notification letters were mailed October 28, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 22V457000 · 2022-06-24

Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Frontier and Titan vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.

Risk: A vehicle rollaway increases the risk of a crash.

Remedy: Owners are advised to apply the parking brake every time they park their vehicle. Dealers will replace the transmission parking pawl pin, free of charge. Owner notification letters were mailed November 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22A2 R22A3.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.