NHTSA has received 87 owner complaints about the 2020 Toyota Tacoma, or 13.0 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.31, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #28 for fewest complaints per year. Against other Toyota models its rate is 62% lower; against other Midsize pickups it is 37% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-07-26 and 2026-08-18. Median delay from incident to filing: 13 days.
87Complaints
13.0Complaints per year on the road
0.31Complaint index vs. all tracked vehicles
1Recalls
6.9%Share involving a crash or fire
16Last 12 months
Analysis
The previous model year (2019) drew 28.1 complaints per year, more than this one. The following model year (2021) drew 13.9 per year, more than this one. In its first two years on the road the 2020 model collected 43 complaints, 24% lower than the average vehicle of the same model year.
The most common problem area is Fuel system (19.5% of complaints), followed by Engine (16.1%) and Brakes (13.8%). Fuel system complaints are 4.5 times as common here as across all tracked vehicles. Within Fuel system reports, owners most often mention “fuel pump”, “jumping”, “pumps”, “idling” and “stalled”. 6 reports (6.9%) describe a crash or fire; owners mention 7 injuries and 0 deaths.
Half of the reported incidents happened within 21 months of the model year's start; the busiest period was the first year (33% of incidents). In the last 12 months 16 new complaints were filed, versus 12 in the 12 months before — the pace is rising.
NHTSA lists 1 safety recall for this model year. 20% of the complaints fall in component areas that a recall addresses.
Complaint index
vs. all tracked vehicles0.31
vs. other Toyota models0.38
vs. other 2020 models0.34
vs. other Midsize pickups0.63
Complaints in first 2 years on the road · vs. same-year average (43)0.76
the person run away, she left, i took a pic of the car and vin problale she left because doesnt have DL
Driver-assist systems · 2023-12-05 · ODI 11558666 · Crash
Was driving doing 35mph and some one ran stop sign T boned Car who ran stop sign my air bags didn't deploy all air bags of other car deployed. My car was totaled . None of the air bags deployed according to recall my vin is not in takata recall.
The wiper motor does not move fast enough to keep the windshield clear in heavy rain. Yes it is available to be inspected. Unable to see while driving even after slowing down. Only when encountering heavy rain. No No
Body & structure · 2026-08-18 · ODI 11757586
The Clutch in the Manual Transmission makes a "creaking" noise, and you can feel it when driving too, when depressing the clutch pedal...
Transmission / powertrain · 2026-08-04 · ODI 11754665
I am reporting a safety-related failure of an aftermarket bull bar / grille guard purchased through Amazon. The bull bar detached from the vehicle while the vehicle was in motion on a public road.
Interior & equipment · 2026-06-09 · ODI 11742928
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2020 Toyota Tacoma?
87 complaints were filed with NHTSA for the 2020 Toyota Tacoma, or about 13.0 per year on the road.
What is the most common problem reported for the 2020 Toyota Tacoma?
The most common category is Fuel system, accounting for 19.5% of complaints.
Does the 2020 Toyota Tacoma have any recalls?
NHTSA lists 1 safety recall(s) for this model year.
Is the 2020 Toyota Tacoma still generating complaints?
In the last 12 months 16 new complaints were filed, versus 12 in the 12 months before — the pace is rising.
How does the 2020 Toyota Tacoma compare with similar vehicles?
NHTSA has received 87 owner complaints about the 2020 Toyota Tacoma, or 13.0 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.31, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #28 for fewest complaints per year. Against other Toyota models its rate is 62% lower; against other Midsize pickups it is 37% lower.