InsightArise CarsU.S. Owner Complaint Index
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Toyota complaints & recalls by model

Typical Rising

Across 10 Toyota models and 77 model years, NHTSA has logged 12,497 owner complaints and 114 recall campaigns. The brand averages 34.2 complaints per year on the road — a typical number of complaints (index 0.85).

12,497Complaints
34.2Complaints per year on the road
0.85Complaint index vs. all tracked vehicles
114Campaigns
3,353Last 12 months
1 open of 4Investigations

Analysis

Among the tracked Toyota models, the Prius has the fewest complaints per year and the RAV4 the most. By model year, the brand's average rate is highest for 2025 (52.3 per year) and lowest for 2018 (25.8).

Toyota owners complain about Fuel system more than owners in general: 8.8% of complaints, 2.0× the share across all tracked vehicles. In the last 12 months owners filed 3,353 complaints versus 2,370 in the previous 12 months — up 41%.

Recalls: 114 recall campaigns across the tracked model years, most of them received in 2023 (17), 1 with a do-not-drive or park-outside warning. 4 NHTSA investigations touch Toyota models, 1 of them still open.

Models

ModelsSegmentsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsInvestigationsMost common issue
Toyota RAV4 Compact SUVs 3,15867.21.67 ImprovingWithin ±30% year on year252 Engine
Toyota Tundra Full-size pickups 1,57854.31.35 WorseningRising341 Engine
Toyota Highlander Midsize SUVs 2,16245.81.13 ImprovingRising211 Transmission / powertrain
Toyota Camry Midsize sedans 1,98144.21.1 ImprovingWithin ±30% year on year211 Engine
Toyota Sienna Minivans 61527.60.68 WorseningRising171 Other
Toyota Tacoma Midsize pickups 96527.20.67 StableRising151 Transmission / powertrain
Toyota Corolla Compact cars 1,14726.70.66 StableWithin ±30% year on year153 Engine
Toyota Corolla Cross Subcompact SUVs 29521.60.53 WorseningWithin ±30% year on year70 Engine
Toyota 4Runner Off-road SUVs 33410.10.25 StableRising120 Brakes
Toyota Prius Compact cars 2627.20.18 StableRising111 Electrical

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

40.4 2018: 25.8 25.8 2018 2019: 35.0 35.0 2019 2020: 29.6 29.6 2020 2021: 30.8 30.8 2021 2022: 25.9 25.9 2022 2023: 35.4 35.4 2023 2024: 37.3 37.3 2024 2025: 52.3 52.3 2025 2026: 37.0 37.0 2026

All-vehicle average: 40.4

What owners complain about

  • Engine2,348 · 18.8% · 0.84×
  • Transmission / powertrain1,690 · 13.5% · 1.16×
  • Electrical1,318 · 10.5% · 0.67×
  • Unspecified or other1,282 · 10.3% · 1.14×
  • Body & structure1,132 · 9.1% · 0.99×
  • Fuel system1,098 · 8.8% · 2.03×
  • Brakes1,027 · 8.2% · 1.36×
  • Airbags & seat belts958 · 7.7% · 2.02×

vs. all vehicles: 1.00 = All-vehicle average

Recalls by year received

2017: 2 2 2017 2018: 14 14 2018 2019: 14 14 2019 2020: 11 11 2020 2021: 7 7 2021 2022: 10 10 2022 2023: 17 17 2023 2024: 12 12 2024 2025: 16 16 2025 2026: 11 11 2026

Do-not-drive / park-outside: 1

Investigations

  • Pedestrian alert sounds Closed
    DP22005 · defect petition · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Corolla, Prius, Camry, RAV4, Highlander, Tundra, Sienna · Model years: 2018, 2019, 2020, 2021, 2022

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

  • Desiccated Air Bag Inflator Rupture Open
    EA21002 · engineering analysis · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · Opened 2021-09-17 · Corolla · Model years: 2018

    From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…

  • Battery Hold Down Bracket Thermal Events Closed
    PE21005 · preliminary evaluation · ELECTRICAL SYSTEM:12V/24V/48V BATTERY · Opened 2021-02-25 · Closed 2024-08-12 · Campaign 23V734 · RAV4 · Model years: 2018

    The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) to understand the contributing factors and frequency of vehicle fires originating from the battery region of the engine compartment in Model Year (MY) 2013-2018 Toyota RAV4 vehicles on 25 February 2021. At the time of opening, ODI attributed eleven allegations and additional EWR events to this PE. PE21005 focused on rep…

  • Electrical overstress Closed
    EA19001 · engineering analysis · AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE · Opened 2019-04-19 · Closed 2024-09-19 · Campaign 20V024 · Corolla, Tacoma · Model years: 2018, 2019

    The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicle…