Off-road SUVs: complaints, recalls and trends by model
The Off-road SUVs segment covers 3 tracked models with 7,019 owner complaints and 100 recall campaigns on record. It averages 67.8 complaints per year on the road — more complaints than typical relative to all tracked vehicles (index 1.61).
Analysis
Toyota 4Runner has the fewest complaints per year in the segment and Jeep Wrangler the most. The segment's largest problem area is Steering (28.1% of complaints, 4.3× the fleet share).
By model year, the segment's average rate is highest for 2024 (121.6) and lowest for 2025 (35.1). In the last 12 months owners filed 1,889 complaints versus 982 in the previous 12 months — the pace is rising. Models on an improving trend: Ford Bronco and Jeep Wrangler.
Models
| # | Models | Complaints | Complaints per year on the road | Complaint index | Trend | Recent activity | Recalls | Most common issue |
|---|---|---|---|---|---|---|---|---|
| 1 | Toyota 4Runner | 326 | 10.1 | 0.24 | Stable | Rising | 12 | Brakes |
| 2 | Ford Bronco | 936 | 47.1 | 1.12 | Improving | Rising | 47 | Body & structure |
| 3 | Jeep Wrangler | 5,757 | 138.4 | 3.29 | Improving | Rising | 41 | Steering |
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
By model year · Complaints per year on the road
All-vehicle average: 42.1
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Frequently asked questions
Which of the Off-road SUVs has the fewest owner complaints?
Toyota 4Runner has the fewest complaints per year in the segment and Jeep Wrangler the most. The segment's largest problem area is Steering (28.1% of complaints, 4.3× the fleet share).
Which Off-road SUVs are improving or worsening?
By model year, the segment's average rate is highest for 2024 (121.6) and lowest for 2025 (35.1). In the last 12 months owners filed 1,889 complaints versus 982 in the previous 12 months — the pace is rising. Models on an improving trend: Ford Bronco and Jeep Wrangler.