Off-road SUVs: complaints, recalls and trends by model
The Off-road SUVs segment covers 3 tracked models with 7,271 owner complaints and 106 recall campaigns on record. It averages 63.8 complaints per year on the road — more complaints than typical relative to all tracked vehicles (index 1.58).
Analysis
Toyota 4Runner has the fewest complaints per year in the segment and Jeep Wrangler the most. The segment's largest problem area is Steering (27.4% of complaints, 4.3× the fleet share).
By model year, the segment's average rate is highest for 2024 (124.7) and lowest for 2020 (47.6). In the last 12 months owners filed 1,767 complaints versus 1,245 in the previous 12 months — up 42%. Models on an improving trend: Ford Bronco and Jeep Wrangler.
Models
| # | Models | Complaints | Complaints per year on the road | Complaint index | Trend | Recent activity | Recalls | Most common issue |
|---|---|---|---|---|---|---|---|---|
| 1 | Toyota 4Runner | 334 | 10.1 | 0.25 | Stable | Rising | 12 | Brakes |
| 2 | Ford Bronco | 980 | 41.1 | 1.02 | Improving | Rising | 50 | Body & structure |
| 3 | Jeep Wrangler | 5,957 | 126.6 | 3.14 | Improving | Rising | 44 | Steering |
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
By model year · Complaints per year on the road
All-vehicle average: 40.4
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average