InsightArise CarsU.S. Owner Complaint Index
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Minivans: complaints, recalls and trends by model

Rising

The Minivans segment covers 4 tracked models with 7,283 owner complaints and 84 recall campaigns on record. It averages 52.0 complaints per year on the road — more complaints than typical relative to all tracked vehicles (index 1.29).

4Models
7,283Complaints
52.0Complaints per year on the road
1.29Complaint index vs. all tracked vehicles
84Campaigns
3.0%Share involving a crash or fire

Analysis

Toyota Sienna has the fewest complaints per year in the segment and Honda Odyssey the most. The segment's largest problem area is Engine (25.4% of complaints, 1.1× the fleet share).

By model year, the segment's average rate is highest for 2025 (126.8) and lowest for 2023 (27.3). In the last 12 months owners filed 2,405 complaints versus 1,448 in the previous 12 months — up 66%. Models on an improving trend: Kia Carnival, Chrysler Pacifica and Honda Odyssey. Models on a worsening trend: Toyota Sienna.

Models

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Toyota Sienna 61527.60.68 WorseningRising17 Other
2Kia Carnival 50745.81.13 ImprovingRising7 Electrical
3Chrysler Pacifica 2,72849.81.23 ImprovingWithin ±30% year on year36 Engine
4Honda Odyssey 3,43379.41.97 ImprovingRising27 Electrical

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

40.4 2018: 82.5 82.5 2018 2019: 59.4 59.4 2019 2020: 36.7 36.7 2020 2021: 34.1 34.1 2021 2022: 32.4 32.4 2022 2023: 27.3 27.3 2023 2024: 29.5 29.5 2024 2025: 126.8 126.8 2025 2026: 37.0 37.0 2026

All-vehicle average: 40.4

What owners complain about

  • Engine1,849 · 25.4% · 1.14×
  • Electrical1,459 · 20.0% · 1.27×
  • Transmission / powertrain741 · 10.2% · 0.87×
  • Unspecified or other628 · 8.6% · 0.96×
  • Driver-assist systems555 · 7.6% · 1.33×
  • Body & structure428 · 5.9% · 0.65×
  • Other414 · 5.7% · 3.08×
  • Fuel system332 · 4.6% · 1.05×

vs. all vehicles: 1.00 = All-vehicle average

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