InsightArise CarsU.S. Owner Complaint Index
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Minivans: complaints, recalls and trends by model

Rising

The Minivans segment covers 4 tracked models with 6,851 owner complaints and 85 recall campaigns on record. It averages 52.1 complaints per year on the road — a typical number of complaints relative to all tracked vehicles (index 1.24).

4Models
6,851Complaints
52.1Complaints per year on the road
1.24Complaint index vs. all tracked vehicles
85Campaigns
3.0%Share involving a crash or fire

Analysis

Toyota Sienna has the fewest complaints per year in the segment and Honda Odyssey the most. The segment's largest problem area is Engine (25.3% of complaints, 1.1× the fleet share).

By model year, the segment's average rate is highest for 2025 (120.6) and lowest for 2023 (27.4). In the last 12 months owners filed 2,238 complaints versus 1,327 in the previous 12 months — the pace is rising. Models on an improving trend: Kia Carnival, Chrysler Pacifica and Honda Odyssey. Models on a worsening trend: Toyota Sienna.

Models

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Toyota Sienna 60328.80.68 WorseningRising17 Other
2Kia Carnival 43344.01.05 ImprovingSteady6 Electrical
3Chrysler Pacifica 2,65054.31.29 ImprovingSteady35 Engine
4Honda Odyssey 3,16577.11.83 ImprovingRising27 Electrical

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

42.1 2018: 81.6 81.6 2018 2019: 58.1 58.1 2019 2020: 35.9 35.9 2020 2021: 33.4 33.4 2021 2022: 31.9 31.9 2022 2023: 27.4 27.4 2023 2024: 27.8 27.8 2024 2025: 120.6 120.6 2025

All-vehicle average: 42.1

What owners complain about

  • Engine1,732 · 25.3% · 1.14×
  • Electrical1,364 · 19.9% · 1.26×
  • Transmission / powertrain714 · 10.4% · 0.9×
  • Interior & equipment576 · 8.4% · 0.94×
  • Driver-assist systems517 · 7.5% · 1.32×
  • Body & structure412 · 6.0% · 0.66×
  • Other405 · 5.9% · 3.27×
  • Fuel system312 · 4.6% · 1.06×

vs. all vehicles: 1.00 = All-vehicle average

Frequently asked questions

Which of the Minivans has the fewest owner complaints?

Toyota Sienna has the fewest complaints per year in the segment and Honda Odyssey the most. The segment's largest problem area is Engine (25.3% of complaints, 1.1× the fleet share).

Which Minivans are improving or worsening?

By model year, the segment's average rate is highest for 2025 (120.6) and lowest for 2023 (27.4). In the last 12 months owners filed 2,238 complaints versus 1,327 in the previous 12 months — the pace is rising. Models on an improving trend: Kia Carnival, Chrysler Pacifica and Honda Odyssey. Models on a worsening trend: Toyota Sienna.

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