InsightArise CarsU.S. Owner Complaint Index
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Subcompact SUVs: complaints, recalls and trends by model

Within ±30% year on year

The Subcompact SUVs segment covers 6 tracked models with 4,467 owner complaints and 57 recall campaigns on record. It averages 22.7 complaints per year on the road — fewer complaints than typical relative to all tracked vehicles (index 0.56).

6Models
4,467Complaints
22.7Complaints per year on the road
0.56Complaint index vs. all tracked vehicles
57Campaigns
6.4%Share involving a crash or fire

Analysis

Mazda CX-30 has the fewest complaints per year in the segment and Honda HR-V the most. The segment's largest problem area is Engine (26.4% of complaints, 1.2× the fleet share).

By model year, the segment's average rate is highest for 2023 (45.9) and lowest for 2020 (13.8). In the last 12 months owners filed 914 complaints versus 858 in the previous 12 months — up 7%. Models on an improving trend: Mazda CX-30, Kia Seltos and Subaru Crosstrek. Models on a worsening trend: Hyundai Kona, Toyota Corolla Cross and Honda HR-V.

Models

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Mazda CX-30 2549.40.23 ImprovingRising7 Engine
2Kia Seltos 55920.10.5 ImprovingWithin ±30% year on year4 Engine
3Subaru Crosstrek 90320.10.5 ImprovingRising13 Body & structure
4Hyundai Kona 96621.10.52 WorseningWithin ±30% year on year14 Engine
5Toyota Corolla Cross 29521.60.53 WorseningWithin ±30% year on year7 Engine
6Honda HR-V 1,49039.40.98 WorseningWithin ±30% year on year12 Body & structure

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

40.4 2018: 16.2 16.2 2018 2019: 32.9 32.9 2019 2020: 13.8 13.8 2020 2021: 27.7 27.7 2021 2022: 14.0 14.0 2022 2023: 45.9 45.9 2023 2024: 25.3 25.3 2024 2025: 16.8 16.8 2025 2026: 9.0 9.0 2026

All-vehicle average: 40.4

What owners complain about

  • Engine1,179 · 26.4% · 1.18×
  • Body & structure871 · 19.5% · 2.14×
  • Electrical636 · 14.2% · 0.9×
  • Unspecified or other524 · 11.7% · 1.31×
  • Transmission / powertrain246 · 5.5% · 0.47×
  • Steering210 · 4.7% · 0.73×
  • Driver-assist systems166 · 3.7% · 0.65×
  • Brakes160 · 3.6% · 0.59×

vs. all vehicles: 1.00 = All-vehicle average

All segments