InsightArise CarsU.S. Owner Complaint Index
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Subcompact SUVs: complaints, recalls and trends by model

Steady

The Subcompact SUVs segment covers 6 tracked models with 4,326 owner complaints and 55 recall campaigns on record. It averages 24.6 complaints per year on the road — fewer complaints than typical relative to all tracked vehicles (index 0.58).

6Models
4,326Complaints
24.6Complaints per year on the road
0.58Complaint index vs. all tracked vehicles
55Campaigns
6.3%Share involving a crash or fire

Analysis

Mazda CX-30 has the fewest complaints per year in the segment and Honda HR-V the most. The segment's largest problem area is Engine (26.2% of complaints, 1.2× the fleet share).

By model year, the segment's average rate is highest for 2023 (46.9) and lowest for 2020 (13.8). In the last 12 months owners filed 867 complaints versus 841 in the previous 12 months — a steady pace. Models on an improving trend: Mazda CX-30, Subaru Crosstrek and Kia Seltos. Models on a worsening trend: Toyota Corolla Cross, Hyundai Kona and Honda HR-V.

Models

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Mazda CX-30 24310.30.25 ImprovingRising7 Engine
2Subaru Crosstrek 88121.70.52 ImprovingRising13 Body & structure
3Toyota Corolla Cross 28821.70.52 WorseningSteady7 Engine
4Hyundai Kona 92822.40.53 WorseningSteady12 Engine
5Kia Seltos 53422.90.54 ImprovingSteady4 Engine
6Honda HR-V 1,45242.71.01 WorseningSteady12 Body & structure

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

42.1 2018: 16.3 16.3 2018 2019: 32.8 32.8 2019 2020: 13.8 13.8 2020 2021: 27.6 27.6 2021 2022: 13.8 13.8 2022 2023: 46.9 46.9 2023 2024: 25.2 25.2 2024 2025: 16.9 16.9 2025

All-vehicle average: 42.1

What owners complain about

  • Engine1,134 · 26.2% · 1.18×
  • Body & structure863 · 19.9% · 2.17×
  • Electrical619 · 14.3% · 0.91×
  • Interior & equipment504 · 11.7% · 1.3×
  • Transmission / powertrain237 · 5.5% · 0.47×
  • Steering202 · 4.7% · 0.72×
  • Driver-assist systems159 · 3.7% · 0.64×
  • Brakes145 · 3.4% · 0.55×

vs. all vehicles: 1.00 = All-vehicle average

Frequently asked questions

Which of the Subcompact SUVs has the fewest owner complaints?

Mazda CX-30 has the fewest complaints per year in the segment and Honda HR-V the most. The segment's largest problem area is Engine (26.2% of complaints, 1.2× the fleet share).

Which Subcompact SUVs are improving or worsening?

By model year, the segment's average rate is highest for 2023 (46.9) and lowest for 2020 (13.8). In the last 12 months owners filed 867 complaints versus 841 in the previous 12 months — a steady pace. Models on an improving trend: Mazda CX-30, Subaru Crosstrek and Kia Seltos. Models on a worsening trend: Toyota Corolla Cross, Hyundai Kona and Honda HR-V.

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