InsightArise CarsU.S. Owner Complaint Index
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Electric vehicles: complaints, recalls and trends by model

Within ±30% year on year

The Electric vehicles segment covers 10 tracked models with 14,339 owner complaints and 129 recall campaigns on record. It averages 50.8 complaints per year on the road — more complaints than typical relative to all tracked vehicles (index 1.26).

10Models
14,339Complaints
50.8Complaints per year on the road
1.26Complaint index vs. all tracked vehicles
129Campaigns
9.9%Share involving a crash or fire

Analysis

Chevrolet Bolt EV has the fewest complaints per year in the segment and Tesla Model Y the most. The segment's largest problem area is Electrical (24.7% of complaints, 1.6× the fleet share).

By model year, the segment's average rate is highest for 2023 (87.0) and lowest for 2019 (28.9). In the last 12 months owners filed 2,873 complaints versus 2,249 in the previous 12 months — up 28%. Models on an improving trend: Ford Mustang Mach-E, Ford F-150 Lightning, Kia EV6 and Hyundai Ioniq 5. Models on a worsening trend: Chevrolet Bolt EV, Tesla Model S, Tesla Model X and Volkswagen ID.4.

Models

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Chevrolet Bolt EV 54414.80.37 WorseningWithin ±30% year on year13 Electrical
2Tesla Model S 72316.10.4 WorseningFalling31 Unspecified or other
3Tesla Model X 75217.10.42 WorseningWithin ±30% year on year33 Unspecified or other
4Ford Mustang Mach-E 67824.80.61 ImprovingWithin ±30% year on year0 Electrical
5Ford F-150 Lightning 55133.40.83 ImprovingFalling2 Electrical
6Kia EV6 54437.80.94 ImprovingRising5 Electrical
7Volkswagen ID.4 1,01148.31.2 WorseningWithin ±30% year on year25 Electrical
8Tesla Model 3 4,32791.62.27 WorseningWithin ±30% year on year36 Driver-assist systems
9Hyundai Ioniq 5 1,35993.82.32 ImprovingRising15 Electrical
10Tesla Model Y 3,850112.32.78 StableWithin ±30% year on year43 Driver-assist systems

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

40.4 2018: 37.1 37.1 2018 2019: 28.9 28.9 2019 2020: 32.8 32.8 2020 2021: 67.4 67.4 2021 2022: 67.4 67.4 2022 2023: 87.0 87.0 2023 2024: 41.3 41.3 2024 2025: 41.1 41.1 2025 2026: 11.5 11.5 2026

All-vehicle average: 40.4

What owners complain about

  • Electrical3,545 · 24.7% · 1.57×
  • Driver-assist systems3,072 · 21.4% · 3.74×
  • Brakes1,303 · 9.1% · 1.51×
  • Unspecified or other1,230 · 8.6% · 0.95×
  • Steering1,030 · 7.2% · 1.12×
  • Transmission / powertrain848 · 5.9% · 0.51×
  • Wheels, tires & suspension812 · 5.7% · 2.26×
  • Body & structure740 · 5.2% · 0.57×

vs. all vehicles: 1.00 = All-vehicle average

All segments