InsightArise CarsU.S. Owner Complaint Index
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Tesla Model S problems, complaints & recalls by model year

Far fewer Worsening Falling

Across 9 model years (2018–2026), NHTSA has logged 723 owner complaints and 31 safety recalls for the Tesla Model S. That averages 16.1 complaints per year on the road — far fewer complaints than typical (index 0.40 against all tracked vehicles). Within the Electric vehicles segment it ranks #2 of 10 by complaints per year (#1 = fewest); the segment average is 50.8.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

723Complaints · 2018–2026
16.1Complaints per year on the road
0.4Complaint index vs. all tracked vehicles
31Campaigns · Do-not-drive / park-outside 0
64Last 12 months

Analysis

The trend is worsening. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 314% above the 2018 and 2019 models (60 early complaints per model year versus 15).

The 2021 model year has the highest rate (30.9 complaints per year) and the 2019 model year the lowest (4.1). Model years 2021, 2022 and 2023 run at least 50% above this model's average of 16.1 complaints per year on the road across its tracked model years. The 2019 model year runs at least 40% below this model's average of 16.1 complaints per year on the road.

Across all tracked model years the most common problem area is Unspecified or other (18.4% of complaints), followed by Driver-assist systems (16.9%) and Electrical (14.8%). Unspecified or other complaints are 2.0 times as common here as across all tracked vehicles. 78 complaints (10.8%) describe a crash or fire; across all model years owners report 31 injuries and 1 death.

In the last 12 months owners filed 64 complaints versus 100 in the previous 12 months — down 36%. The 2022 model year generated the most recent reports (18). Across model years, half of all reported incidents occur within 21 months of the model year's start.

Recalls: 31 recall campaigns across the tracked model years, most of them received in 2022 (12), 18 fixable over the air. 19 NHTSA investigations have covered this model, 6 still open; the latest is “FSD Collisions in Reduced Roadway Visibility Conditions” (engineering analysis, opened 2026-03-18, still open).

Within its segment it has more complaints per year than Chevrolet Bolt EV, but fewer than Tesla Model X, Ford Mustang Mach-E, Ford F-150 Lightning and Kia EV6.

Model years at a glance

2018: 14.6 14.6 2018 2019: 4.1 4.1 2019 2020: 11.8 11.8 2020 2021: 30.9 30.9 2021 2022: 29.0 29.0 2022 2023: 30.1 30.1 2023 2024: 13.6 13.6 2024 2025: 3.4 3.4 2025 2026: 7.0 7.0 2026
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2018 12814.60.36 210.24 011 Electrical View ›
2019 Fewest complaints 324.10.1 100.13 010 Wheels, tires & suspension View ›
2020 8011.80.29 270.48 411 Driver-assist systems View ›
2021 ▲50%+ 17930.90.77 871.42 1324 Driver-assist systems View ›
2022 ▲50%+ 13929.00.72 881.19 1820 Unspecified or other View ›
2023 ▲50%+ 11430.10.75 851.02 1713 Unspecified or other View ›
2024 3813.60.34 360.51 26 Driver-assist systems View ›
2025 Too new to rank 63.40.08 —— 42 Transmission / powertrain View ›
2026 Too new to rank 77.00.17 —— 60 Unspecified or other View ›

▲50%+ = 50%+ above this model's average yearly rate. “Too new to rank”: under two years on the road, so the model year cannot be named the one with the fewest complaints yet. 1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2018: 0.24 0.24 2018 2019: 0.13 0.13 2019 2020: 0.48 0.48 2020 2021: 1.42 1.42 2021 2022: 1.19 1.19 2022 2023: 1.02 1.02 2023 2024: 0.51 0.51 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2018: 6 6 2018 2019: 18 18 2019 2020: 51 51 2020 2021: 51 51 2021 2022: 168 168 2022 2023: 143 143 2023 2024: 159 159 2024 2025: 81 81 2025 2026: 46 46 2026

Last 12 months: 64 · Previous 12 months: 100 Falling

Problem areas

Unspecified or other ›

133 · 18.4% · 2.05 vs. all vehicles · Falling

Driver-assist systems ›

122 · 16.9% · 2.95 vs. all vehicles · Falling

Electrical ›

107 · 14.8% · 0.94 vs. all vehicles · Falling

Wheels, tires & suspension ›

94 · 13.0% · 5.19 vs. all vehicles · Within ±30% year on year

Steering ›

84 · 11.6% · 1.81 vs. all vehicles · Too few recent reports to judge

Body & structure ›

50 · 6.9% · 0.76 vs. all vehicles · Too few recent reports to judge

Brakes ›

49 · 6.8% · 1.12 vs. all vehicles · Too few recent reports to judge

Transmission / powertrain

23 · 3.2% · 0.27 vs. all vehicles · Too few recent reports to judge

Other

21 · 2.9% · 1.57 vs. all vehicles · Too few recent reports to judge

Airbags & seat belts

19 · 2.6% · 0.69 vs. all vehicles · Too few recent reports to judge

Lighting

14 · 1.9% · 1.25 vs. all vehicles · Too few recent reports to judge

Engine

4 · 0.6% · 0.02 vs. all vehicles · Too few recent reports to judge

Fuel system

3 · 0.4% · 0.1 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Vehicle age at incident

  • <1 yr25.3%
  • 1–2 yrs29.5%
  • 2–3 yrs17.7%
  • 3–5 yrs19.1%
  • 5+ yrs8.4%

Median age at incident: 21 months

What owners report

  • I purchase my Tesla Model S in February 2026. Shortly after the purchase, My Tesla car drove through red light twice with its Full Self Drive (FSD) engaged.
    Unspecified or other · 2026-10-12 · ODI 11770719 · Crash · Fire
  • I was driving to work this morning and engaged FSD mode in standard when suddenly the vehicle began to speed towards traffic and did not slow down while approaching a stopped semi truck.
    Unspecified or other · 2026-09-16 · ODI 11764838
  • I am getting an error of the Tesla Front Passenger Restraint System Fault. This is a known issue among Tesla owners and Tesla wants to charge for repair/replacement when this is a design flaw.
    Electrical · 2026-10-06 · ODI 11769232
  • COMPONENT: The rear window glass has optical distortion in the zone viewed through the interior rearview mirror. Vehicles behind me visibly warp and change apparent size as they move across the affected area of the glass.
    Body & structure · 2026-10-05 · ODI 11769091
  • Subject: Safety Concern—Model S Plaid Rear Tire Wear I am submitting a formal complaint regarding severe premature wear on the inside edges of both rear tires on my Model S Plaid\. I have owned the vehicle since XXX, and it has only 11,980 miles\.
    Wheels, tires & suspension · 2026-10-02 · ODI 11768631

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Electric vehicles

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Chevrolet Bolt EV 54414.80.37 WorseningWithin ±30% year on year13 Electrical
2Tesla Model S 72316.10.4 WorseningFalling31 Unspecified or other
3Tesla Model X 75217.10.42 WorseningWithin ±30% year on year33 Unspecified or other
4Ford Mustang Mach-E 67824.80.61 ImprovingWithin ±30% year on year0 Electrical
5Ford F-150 Lightning 55133.40.83 ImprovingFalling2 Electrical
6Kia EV6 54437.80.94 ImprovingRising5 Electrical
7Volkswagen ID.4 1,01148.31.2 WorseningWithin ±30% year on year25 Electrical
8Tesla Model 3 4,32791.62.27 WorseningWithin ±30% year on year36 Driver-assist systems
9Hyundai Ioniq 5 1,35993.82.32 ImprovingRising15 Electrical
10Tesla Model Y 3,850112.32.78 StableWithin ±30% year on year43 Driver-assist systems

Recalls by year received

2021: 4 4 2021 2022: 12 12 2022 2023: 6 6 2023 2024: 6 6 2024 2025: 2 2 2025 2026: 1 1 2026
  • Campaigns: 31
  • Do-not-drive / park-outside: 0
  • Over-the-air fix: 18

Safety recalls: 2018 (11) · 2019 (10) · 2020 (11) · 2021 (24) · 2022 (20) · 2023 (13) · 2024 (6) · 2025 (2) · 2026 (0)

Investigations

  • FSD Collisions in Reduced Roadway Visibility Conditions Open
    EA26002 · engineering analysis · ELECTRICAL SYSTEM:ADAS · Opened 2026-03-18 · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

    The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time …

  • Traffic safety violations while Full Self Driving ("FSD") is engaged Open
    PE25012 · preliminary evaluation · ELECTRICAL SYSTEM:ADAS · Opened 2025-10-07 · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

    The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation sy…

  • Compliance with Standing General Order 2021-01 Reporting Requirements Open
    AQ25002 · audit query · ELECTRICAL SYSTEM:ADAS · Opened 2025-08-20 · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

    The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to b…

  • Recall 23V838 Remedy Effectiveness Open
    RQ24009 · recall query · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · Opened 2024-04-25 · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024

    The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…

  • Sudden Unintended Acceleration Open
    DP23002 · defect petition · VEHICLE SPEED CONTROL · Opened 2023-06-29 · Model years: 2018, 2019, 2020, 2021, 2022, 2023

    The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti…

  • Desiccated Air Bag Inflator Rupture Open
    EA21002 · engineering analysis · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · Opened 2021-09-17 · Model years: 2018, 2019

    From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…

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