InsightArise CarsU.S. Owner Complaint Index
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Volkswagen ID.4 problems, complaints & recalls by model year

Typical Worsening Steady

Across 5 model years (2021–2025), NHTSA has logged 991 owner complaints and 24 safety recalls for the Volkswagen ID.4. That averages 48.7 complaints per year on the road — a typical number of complaints (index 1.16 against all tracked vehicles). Within the Electric vehicles segment it ranks #7 of 10 for fewest complaints per year; the segment average is 56.4.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

991Complaints · 2021–2025
48.7Complaints per year on the road
1.16Complaint index vs. all tracked vehicles
24Campaigns · Do-not-drive / park-outside 3
215Last 12 months

Analysis

Analyst brief

Across five model years from 2021 to 2025, NHTSA has logged 991 owner complaints and 24 safety recalls for the Volkswagen ID.4, with the trend worsening as the 2023 and 2024 models run 111% above earlier years. The 2023 model year shows the highest rate at 123.3 complaints per year and is at least 50% above the model's own average, while Electrical issues account for 46.2% of all complaints and are 2.9 times as common here as across all tracked vehicles. Owners report 70 injuries and 0 deaths in 121 complaints describing a crash or fire, with half of all incidents occurring within 23 months of the model year's start. Recent data includes 215 complaints filed in the last 12 months versus 296 in the previous year, alongside 24 recall campaigns including three with do-not-drive warnings and investigations into inadvertent door opening.

Summary drafted by an AI model running on our own server from the figures on this page, and checked number by number against the data before publishing. The statistics and the analysis above come from our fixed methodology, not from the model.

The trend is worsening. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 111% above the 2021 and 2022 models (158 early complaints per model year versus 61).

The 2023 model year has the highest rate (123.3 complaints per year) and the 2025 model year the lowest (15.5). The 2023 model year runs at least 50% above the model's own average — the one to research most carefully. Model years 2022 and 2024 sit well below the model's average.

Across all tracked model years the most common problem area is Electrical (46.2% of complaints), followed by Interior & equipment (10.4%) and Body & structure (8.9%). Electrical complaints are 2.9 times as common here as across all tracked vehicles. Recurring terms in owner reports: “door”, “electrical”, “prevention equipment”, “available” and “system recall”. 121 complaints (12.2%) describe a crash or fire; across all model years owners report 70 injuries and 0 deaths.

In the last 12 months owners filed 215 complaints versus 296 in the previous 12 months — a steady pace. The 2023 model year generated the most recent reports (108). Across model years, half of all reported incidents occur within 23 months of the model year's start.

Recalls: 24 recall campaigns across the tracked model years, most of them received in 2022 (6), 3 with a do-not-drive or park-outside warning. 2 NHTSA defect investigations have covered this model; the latest is “Inadvertent Door Opening” (opened 2024-05-16, closed 2024-11-04).

Segment peers with fewer complaints per year include Tesla Model S, Chevrolet Bolt EV, Tesla Model X and Ford Mustang Mach-E; Tesla Model 3, Hyundai Ioniq 5 and Tesla Model Y have more.

Model years at a glance

2021: 58.2 58.2 2021 2022: 28.7 28.7 2022 2023: 123.3 123.3 2023 2024: 17.9 17.9 2024 2025: 15.5 15.5 2025
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2021 33058.21.38 731.19 4911 Electrical View ›
2022 13428.70.68 490.66 167 Electrical View ›
2023 Years to research carefully 453123.32.93 2783.35 10813 ⚠ Electrical View ›
2024 4817.90.43 390.55 228 ⚠ Electrical View ›
2025 Fewest complaints 2615.50.37 201 Electrical View ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2021: 1.19 1.19 2021 2022: 0.66 0.66 2022 2023: 3.35 3.35 2023 2024: 0.55 0.55 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2021: 19 19 2021 2022: 68 68 2022 2023: 230 230 2023 2024: 310 310 2024 2025: 218 218 2025 2026: 146 146 2026

Last 12 months: 215 · Previous 12 months: 296 Steady

Problem areas

Electrical ›

458 · 46.2% · 2.93 vs. all vehicles · Steady

  • electrical134
  • prevention equipment42
  • system recall61
  • speedometer52

Interior & equipment ›

103 · 10.4% · 1.16 vs. all vehicles · Falling

  • door33
  • open25
  • handle13
  • recalls13

Body & structure ›

88 · 8.9% · 0.97 vs. all vehicles · Falling

  • door44
  • notification structure17
  • structure recall16
  • opened27

Brakes ›

60 · 6.1% · 1.0 vs. all vehicles · Steady

  • brake36
  • accelerated19
  • braking23
  • pedal21

Driver-assist systems ›

60 · 6.1% · 1.06 vs. all vehicles · Falling

  • cruise18
  • adaptive13
  • acc7
  • suddenly16

Transmission / powertrain ›

57 · 5.8% · 0.49 vs. all vehicles · Steady

  • electrical system20
  • error16
  • deel miami3
  • power21

Engine ›

51 · 5.1% · 0.23 vs. all vehicles · Steady

  • electrical16
  • battery15
  • charging8
  • error10

Wheels, tires & suspension

31 · 3.1% · 1.26 vs. all vehicles · Too few recent reports to judge

  • tires22
  • bridgestone10
  • alenza7
  • front16

Other

21 · 2.1% · 1.17 vs. all vehicles · Too few recent reports to judge

  • accelerated7
  • passenger seat4
  • crashed4
  • accelerator5

Steering

19 · 1.9% · 0.3 vs. all vehicles · Too few recent reports to judge

  • steering14
  • wheel10
  • left8
  • suddenly7

Fuel system

16 · 1.6% · 0.37 vs. all vehicles · Too few recent reports to judge

  • releasing4
  • battery6
  • accelerate5
  • mode4

Airbags & seat belts

16 · 1.6% · 0.42 vs. all vehicles · Too few recent reports to judge

  • airbag9
  • error5
  • automatic braking3
  • seat5

Lighting

11 · 1.1% · 0.71 vs. all vehicles · Too few recent reports to judge

  • night5
  • lit3
  • controls3
  • design3

Only problem areas with at least 40 complaints get their own page.

Common terms in reports

  • door182
  • electrical182
  • prevention equipment46
  • available214
  • system recall63
  • speedometer65
  • open129
  • infotainment80

Vehicle age at incident

  • <1 yr21.8%
  • 1–2 yrs31.5%
  • 2–3 yrs22.6%
  • 3–5 yrs21.2%
  • 5+ yrs2.9%

Median age at incident: 23 months

What owners report

  • The car was in neutral while in a drive through car wash. Then, when stopped and shifted to drive, the car bolted forward very suddenly and fast. Went through fence.
    Engine · 2026-08-17 · ODI 11757476 · Crash
  • In the process of parking, vehicle was stopped in the parking spot and vehicle suddenly accelerated to a high speed and crashed into a brick column. Air bags did go off.
    Electrical · 2026-07-30 · ODI 11753759 · Crash
  • My car spontaneously accelerated out of control, onto my neighbor's lawn. I had to brake hard to stop the car from crashing into their house. This could have injured myself and my neighbors, if the car did not stop.
    Other · 2026-08-27 · ODI 11760049
  • This is a follow-up to my previous complaint #XXX regarding my 2023 Volkswagen ID.4 (VIN [XXX]). The defect remains unresolved.
    Electrical · 2026-08-27 · ODI 11760091
  • After periods of rain or driving in wet conditions, when parking on an incline, the vehicle will not release the automatic parking brake without hard physical input to the accelerator causing a loud bang from the rear axle - this has happened numerous times…
    Transmission / powertrain · 2026-08-22 · ODI 11758693

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Electric vehicles

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Tesla Model S 70817.40.41 WorseningFalling31 Interior & equipment
2Chevrolet Bolt EV 53217.80.42 StableSteady13 Electrical
3Tesla Model X 73618.60.44 WorseningFalling33 Interior & equipment
4Ford Mustang Mach-E 65028.90.69 ImprovingSteady0 Electrical
5Ford F-150 Lightning 53633.40.79 ImprovingFalling2 Electrical
6Kia EV6 53538.50.91 ImprovingRising5 Electrical
7Volkswagen ID.4 99148.71.16 WorseningSteady24 Electrical
8Tesla Model 3 4,228100.42.39 WorseningSteady35 Driver-assist systems
9Hyundai Ioniq 5 1,319114.82.73 ImprovingRising14 Electrical
10Tesla Model Y 3,749128.33.05 StableSteady36 Driver-assist systems

Recalls by year received

2021: 4 4 2021 2022: 6 6 2022 2023: 4 4 2023 2024: 4 4 2024 2025: 4 4 2025 2026: 2 2 2026
  • Campaigns: 24
  • Do-not-drive / park-outside: 3
  • Over-the-air fix: 0

Safety recalls: 2021 (11) · 2022 (7) · 2023 (13) · 2024 (8) · 2025 (1)

Investigations

  • Inadvertent Door Opening Closed
    RQ24010 · LATCHES/LOCKS/LINKAGES:DOORS:LATCH · Opened 2024-05-16 · Closed 2024-11-04 · Model years: 2021, 2022, 2023

    On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received si…

  • Pedestrian alert sounds Closed
    DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Model years: 2021, 2022

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

Frequently asked questions

Which Volkswagen ID.4 model year has the most complaints?

The 2023 model year has the highest rate (123.3 complaints per year) and the 2025 model year the lowest (15.5).

Is the Volkswagen ID.4 getting better or worse?

The trend is worsening. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 111% above the 2021 and 2022 models (158 early complaints per model year versus 61). In the last 12 months owners filed 215 complaints versus 296 in the previous 12 months — a steady pace.

What are the most common Volkswagen ID.4 problems?

Across all tracked model years the most common problem area is Electrical (46.2% of complaints), followed by Interior & equipment (10.4%) and Body & structure (8.9%). Recurring terms in owner reports: “door”, “electrical”, “prevention equipment”, “available” and “system recall”.

How does the Volkswagen ID.4 compare with other Electric vehicles?

Within the Electric vehicles segment it ranks #7 of 10 for fewest complaints per year; the segment average is 56.4. Segment peers with fewer complaints per year include Tesla Model S, Chevrolet Bolt EV, Tesla Model X and Ford Mustang Mach-E; Tesla Model 3, Hyundai Ioniq 5 and Tesla Model Y have more.

Does the Volkswagen ID.4 have recalls or open investigations?

Recalls: 24 recall campaigns across the tracked model years, most of them received in 2022 (6), 3 with a do-not-drive or park-outside warning. 2 NHTSA defect investigations have covered this model; the latest is “Inadvertent Door Opening” (opened 2024-05-16, closed 2024-11-04).