NHTSA has received 27 owner complaints about the 2025 Volkswagen ID.4, or 15.1 per year on the road — far fewer complaints than typical (complaint index 0.37, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #27 of 86 by complaints per year (#1 = fewest). Against other Volkswagen models its rate is 48% lower; against other Electric vehicles it is 70% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-07-24 and 2026-09-29. Median delay from incident to filing: 2 days.
27Complaints
15.1Complaints per year on the road
0.37Complaint index vs. all tracked vehicles
2Recalls
48.1%Share involving a crash or fire
19Last 12 months
Analysis
The previous model year (2024) drew 17.6 complaints per year, more than this one.
The most common problem area is Electrical (66.7% of complaints), followed by Brakes (11.1%) and Unspecified or other (7.4%). Electrical complaints are 4.2 times as common here as across all tracked vehicles. 13 reports (48.1%) describe a crash or fire; owners mention 5 injuries and 0 deaths.
Half of the reported incidents happened within 10 months of the model year's start; the busiest period was the first year (63% of incidents). In the last 12 months 19 new complaints were filed, versus 8 in the 12 months before — up 138%.
Incident Summary & Vehicle Behavior: I am filing this safety defect report regarding a critical sudden unintended acceleration (SUA) incident in my 2025 Volkswagen ID.4 that resulted in a crash.
Transmission / powertrain · 2026-09-29 · ODI 11767626 · Crash
The car was in neutral while in a drive through car wash. Then, when stopped and shifted to drive, the car bolted forward very suddenly and fast. Went through fence.
Engine · 2026-08-17 · ODI 11757476 · Crash
On 6/29/2026, While engaging the brakes on my leased ID.4, I was slowing down approaching another car, and suddenly the vehicle surged forward with full acceleration. It then suddenly re-engaged the brakes just before the vehicle in front of me.
Brakes · 2026-07-27 · ODI 11753066 · Crash
I was trying to park the car in a parking spot. There was a curb to my right, So I was turning carefully to not rake my wheel against the curb. The car suddenly accelerated by itself, jumped the curb infront, hit a tree and stopped.
Unspecified or other · 2026-07-11 · ODI 11749746 · Crash
On April 1st I had my windshield replaced due to a crack in the upper central portion of the windshield. When the glass place took the windshield off my car they found a burnt section in the headliner.
Electrical · 2026-04-17 · ODI 11731993
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2026 ID.4 vehicles. The high voltage battery may fail and lead to a vehicle fire.
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed November 27, 2026. Additional letters will be sent once the remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EX. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 6, 2026.
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
