Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-08-12 and 2026-10-06. Median delay from incident to filing: 10 days.
Analysis
The previous model year (2021) drew 58.1 complaints per year, more than this one. The following model year (2023) drew 121.9 per year, more than this one. In its first two years on the road the 2022 model collected 49 complaints, 34% lower than the average vehicle of the same model year.
The most common problem area is Electrical (34.3% of complaints), followed by Unspecified or other (11.7%) and Transmission / powertrain (9.5%). Electrical complaints are 2.2 times as common here as across all tracked vehicles. 16 reports (11.7%) describe a crash or fire; owners mention 10 injuries and 0 deaths.
Half of the reported incidents happened within 27 months of the model year's start; the busiest period was the second year (30% of incidents). In the last 12 months 16 new complaints were filed, versus 32 in the 12 months before — down 50%.
NHTSA lists 7 safety recalls for this model year. 2 NHTSA investigations cover this model year; the most recent is “Inadvertent Door Opening” (recall query, opened 2024-05-16, closed 2024-11-04).
Safety recalls (7)
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) Campaign 25V120000 · 2025-02-27
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risk: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR Campaign 24V651000 · 2024-09-04
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.
Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
BACK OVER PREVENTION:SOFTWARE Campaign 24V344000 · 2024-05-15
Summary: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Risk: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 23V436000 · 2023-06-21
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR Campaign 23V312000 · 2023-05-03
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 22V823000 · 2022-11-02
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
BACK OVER PREVENTION:SOFTWARE Campaign 22V764000 · 2022-10-12
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.
How to check whether your car has an open recall ›
