NHTSA has received 407 owner complaints about the 2022 Hyundai Ioniq 5, or 85.0 per year on the road — far more complaints than typical (complaint index 2.11, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2022 vehicles we track, it ranks #81 of 92 by complaints per year (#1 = fewest). Against other Hyundai models its rate is 57% higher; against other Electric vehicles it is 67% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-04-07 and 2026-10-02. Median delay from incident to filing: 12 days.
407Complaints
85.0Complaints per year on the road
2.11Complaint index vs. all tracked vehicles
3Recalls
2.0%Share involving a crash or fire
111Last 12 months
Analysis
The following model year (2023) drew 102.4 per year, more than this one. In its first two years on the road the 2022 model collected 168 complaints, 127% higher than the average vehicle of the same model year.
The most common problem area is Electrical (55.0% of complaints), followed by Transmission / powertrain (18.7%) and Engine (8.8%). Electrical complaints are 3.5 times as common here as across all tracked vehicles. 8 reports (2.0%) describe a crash or fire; owners mention 1 injury and 0 deaths.
Half of the reported incidents happened within 27 months of the model year's start; the busiest period was years three to five (40% of incidents). In the last 12 months 111 new complaints were filed, versus 79 in the 12 months before — up 41%.
NHTSA lists 3 safety recalls for this model year. 3 NHTSA investigations cover this model year; the most recent is “Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.” (preliminary evaluation, opened 2024-10-03, closed 2025-06-05).
Complaint index
vs. all tracked vehicles2.11
vs. other Hyundai models1.57
vs. other 2022 models2.16
vs. other Electric vehicles1.67
Complaints in first 2 years on the road · vs. same-year average (168)2.27
Component that failed: High-voltage main battery pack assembly and associated electrical architecture. The vehicle and the component are currently located at my home and are available for inspection upon request.
Engine · 2026-06-12 · ODI 11743803 · Fire
While the vehicle was parked in a garage and charging overnight, I briefly went to the vehicle to retrieve an item from the back seat. I was barefoot at the time.
Electrical · 2026-04-29 · ODI 11734481
The Integrated Charging Control Unit (ICCU) has failed repeatedly on this vehicle. It has been replaced three times by Haselwood Hyundai dealer since the vehicle was purchased new in 2021.
Transmission / powertrain · 2026-10-02 · ODI 11768588
The Integrated Charging Control Unit (ICCU) in my 2022 Hyundai IONIQ 5 failed while the vehicle was charging. The vehicle had been connected to a Level 1 charger for a multi-day charging session when it unexpectedly stopped charging before reaching the…
Electrical · 2026-09-27 · ODI 11767269
This report is an addendum to report 11762283 that was made yesterday. The vehicle allows driving with the rear liftgate ajar, however under some circumstances it engages the EPB when the vehicle comes to a stop while the gear state is still Drive.
Transmission / powertrain · 2026-09-05 · ODI 11762370
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Risk: Vehicle rollaway can increase the risk of a crash or injury.
Remedy: Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 228.
Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.Closed
PE24028 · preliminary evaluation · EQUIPMENT:ELECTRICAL · Opened 2024-10-03 · Closed 2025-06-05 · Model years: 2022
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on it…
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) m…
Pedestrian alert soundsClosed
DP22005 · defect petition · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Model years: 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
