Hyundai Ioniq 5 problems, complaints & recalls by model year
Across 5 model years (2022–2026), NHTSA has logged 1,359 owner complaints and 15 safety recalls for the Hyundai Ioniq 5. That averages 93.8 complaints per year on the road — far more complaints than typical (index 2.32 against all tracked vehicles). Within the Electric vehicles segment it ranks #9 of 10 by complaints per year (#1 = fewest); the segment average is 50.8.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Analysis
The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2024 models run 48% below the 2022 models (82 early complaints per model year versus 168).
The 2025 model year has the highest rate (176.2 complaints per year) and the 2024 model year the lowest (80.3). The 2025 model year runs at least 50% above this model's average of 93.8 complaints per year on the road across its tracked model years.
Across all tracked model years the most common problem area is Electrical (55.3% of complaints), followed by Transmission / powertrain (16.3%) and Engine (8.9%). Electrical complaints are 3.5 times as common here as across all tracked vehicles. 31 complaints (2.3%) describe a crash or fire; across all model years owners report 11 injuries and 2 deaths.
In the last 12 months owners filed 714 complaints versus 280 in the previous 12 months — up 155%. The 2025 model year generated the most recent reports (276). Across model years, half of all reported incidents occur within 19 months of the model year's start.
Recalls: 15 recall campaigns across the tracked model years, most of them received in 2025 (7), 2 with a do-not-drive or park-outside warning, 1 fixable over the air. 3 NHTSA investigations have covered this model; the latest is “Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.” (preliminary evaluation, opened 2024-10-03, closed 2025-06-05).
Within its segment it has more complaints per year than Chevrolet Bolt EV, Tesla Model S, Tesla Model X and Ford Mustang Mach-E, but fewer than Tesla Model Y.
Model years at a glance
| Year | Complaints | Complaints per year on the road | Complaint index | Last 12 months | Recalls | Most common issue | |
|---|---|---|---|---|---|---|---|
| 2022 | 407 | 85.0 | 2.11 | 111 | 3 | Electrical | View › |
| 2023 | 388 | 102.4 | 2.54 | 146 | 4 ⚠ | Electrical | View › |
| 2024 Fewest complaints | 224 | 80.3 | 1.99 | 156 | 3 ⚠ | Electrical | View › |
| 2025 ▲50%+ | 315 | 176.2 | 4.37 | 276 | 9 ⚠ | Electrical | View › |
| 2026 Too new to rank | 25 | 25.0 | 0.62 | 25 | 2 | Electrical | View › |
▲50%+ = 50%+ above this model's average yearly rate. “Too new to rank”: under two years on the road, so the model year cannot be named the one with the fewest complaints yet. 1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count
Trend · vs. same-year average
Complaints in first 2 years on the road ÷ All-vehicle average (1.00)
When complaints were filed
Last 12 months: 714 · Previous 12 months: 280 Rising
Problem areas
Electrical ›
752 · 55.3% · 3.52 vs. all vehicles · Rising
Transmission / powertrain ›
222 · 16.3% · 1.4 vs. all vehicles · Rising
Engine ›
121 · 8.9% · 0.4 vs. all vehicles · Rising
Unspecified or other ›
59 · 4.3% · 0.48 vs. all vehicles · Rising
Driver-assist systems ›
51 · 3.8% · 0.66 vs. all vehicles · Rising
Fuel system ›
41 · 3.0% · 0.7 vs. all vehicles · Rising
Brakes
38 · 2.8% · 0.46 vs. all vehicles · Too few recent reports to judge
Body & structure
20 · 1.5% · 0.16 vs. all vehicles · Too few recent reports to judge
Wheels, tires & suspension
17 · 1.3% · 0.5 vs. all vehicles · Too few recent reports to judge
Steering
13 · 1.0% · 0.15 vs. all vehicles · Too few recent reports to judge
Other
12 · 0.9% · 0.48 vs. all vehicles · Too few recent reports to judge
Lighting
7 · 0.5% · 0.33 vs. all vehicles · Too few recent reports to judge
Airbags & seat belts
6 · 0.4% · 0.12 vs. all vehicles · Too few recent reports to judge
Only problem areas with at least 40 complaints get their own page.
Vehicle age at incident
Median age at incident: 19 months
What owners report
Vehicle was involved in a double fatal. After viewing of dashcam video I suspect a malfunction of the vehicle may have occurred.
Going thru a parking lot to a drive thru at a fast food place, rounding a small curve at a very low speed then trying go to 1 st lane out of 2 lanes the car suddenly went out of control and accelerated to center pole.
I was driving my vehicle and it suddenly lost all power. I had to stop in an unsafe place on the road and wait to get my car towed.
On June 6, 2026 (mileage 2500) I went to my garage to get the car to go to an appointment. I could not start the car. A battery icon flashed, in red, on the screen behind the steering wheel. The 12V battery had drained overnight.
The Integrated Charging Control Unit (ICCU) has failed repeatedly on this vehicle. It has been replaced three times by Haselwood Hyundai dealer since the vehicle was purchased new in 2021.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · Electric vehicles
| # | Models | Complaints | Complaints per year on the road | Complaint index | Trend | Recent activity | Recalls | Most common issue |
|---|---|---|---|---|---|---|---|---|
| 1 | Chevrolet Bolt EV | 544 | 14.8 | 0.37 | Worsening | Within ±30% year on year | 13 | Electrical |
| 2 | Tesla Model S | 723 | 16.1 | 0.4 | Worsening | Falling | 31 | Unspecified or other |
| 3 | Tesla Model X | 752 | 17.1 | 0.42 | Worsening | Within ±30% year on year | 33 | Unspecified or other |
| 4 | Ford Mustang Mach-E | 678 | 24.8 | 0.61 | Improving | Within ±30% year on year | 0 | Electrical |
| 5 | Ford F-150 Lightning | 551 | 33.4 | 0.83 | Improving | Falling | 2 | Electrical |
| 6 | Kia EV6 | 544 | 37.8 | 0.94 | Improving | Rising | 5 | Electrical |
| 7 | Volkswagen ID.4 | 1,011 | 48.3 | 1.2 | Worsening | Within ±30% year on year | 25 | Electrical |
| 8 | Tesla Model 3 | 4,327 | 91.6 | 2.27 | Worsening | Within ±30% year on year | 36 | Driver-assist systems |
| 9 | Hyundai Ioniq 5 | 1,359 | 93.8 | 2.32 | Improving | Rising | 15 | Electrical |
| 10 | Tesla Model Y | 3,850 | 112.3 | 2.78 | Stable | Within ±30% year on year | 43 | Driver-assist systems |
Recalls by year received
- Campaigns: 15
- Do-not-drive / park-outside: 2
- Over-the-air fix: 1
Safety recalls: 2022 (3) · 2023 (4) · 2024 (3) · 2025 (9) · 2026 (2)
Investigations
- Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. Closed
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on it…
- Loss of Motive Power Closed
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) m…
- Pedestrian alert sounds Closed
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…