Hyundai Ioniq 5 problems, complaints & recalls by model year
Across 4 model years (2022–2025), NHTSA has logged 1,319 owner complaints and 14 safety recalls for the Hyundai Ioniq 5. That averages 114.8 complaints per year on the road — far more complaints than typical (index 2.73 against all tracked vehicles). Within the Electric vehicles segment it ranks #9 of 10 for fewest complaints per year; the segment average is 56.4.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Analysis
Across four model years (2022–2025), the Hyundai Ioniq 5 has logged 1,319 owner complaints and 14 safety recalls, averaging 114.8 complaints per year which is far more than typical at an index of 2.73 against all tracked vehicles. While the trend is improving with 2024 models running 48% below 2022 models (82 early complaints versus 168), the 2025 model year shows the highest rate at 185.3 complaints per year and runs at least 50% above the model's own average, making it the one to research most carefully. The most common problem area is Electrical accounting for 55.6% of complaints, which are 3.5 times as common here as across all tracked vehicles, while recurring terms include "iccu", "charging", and "battery". Owners report 9 injuries and 0 deaths with 30 complaints describing a crash or fire, and the pace is rising with 696 complaints filed in the last 12 months versus 269 previously.
Summary drafted by an AI model running on our own server from the figures on this page, and checked number by number against the data before publishing. The statistics and the analysis above come from our fixed methodology, not from the model.The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2024 models run 48% below the 2022 models (82 early complaints per model year versus 168).
The 2025 model year has the highest rate (185.3 complaints per year) and the 2024 model year the lowest (83.0). The 2025 model year runs at least 50% above the model's own average — the one to research most carefully.
Across all tracked model years the most common problem area is Electrical (55.6% of complaints), followed by Transmission / powertrain (16.6%) and Engine (8.9%). Electrical complaints are 3.5 times as common here as across all tracked vehicles. Recurring terms in owner reports: “iccu”, “charging”, “battery”, “charge” and “check power”. 30 complaints (2.3%) describe a crash or fire; across all model years owners report 9 injuries and 0 deaths.
In the last 12 months owners filed 696 complaints versus 269 in the previous 12 months — the pace is rising. The 2025 model year generated the most recent reports (278). Across model years, half of all reported incidents occur within 19 months of the model year's start.
Recalls: 14 recall campaigns across the tracked model years, most of them received in 2025 (7), 2 with a do-not-drive or park-outside warning, 1 fixable over the air. 3 NHTSA defect investigations have covered this model; the latest is “Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.” (opened 2024-10-03, closed 2025-06-05).
Segment peers with fewer complaints per year include Tesla Model S, Chevrolet Bolt EV, Tesla Model X and Ford Mustang Mach-E; Tesla Model Y have more.
Model years at a glance
| Year | Complaints | Complaints per year on the road | Complaint index | Complaints in first 2 years on the road | vs. same-year average | Last 12 months | Recalls | Most common issue | |
|---|---|---|---|---|---|---|---|---|---|
| 2022 | 402 | 86.0 | 2.04 | 168 | 2.27 | 112 | 3 | Electrical | View › |
| 2023 | 385 | 104.8 | 2.49 | 146 | 1.76 | 149 | 4 ⚠ | Electrical | View › |
| 2024 Fewest complaints | 222 | 83.0 | 1.97 | 82 | 1.17 | 157 | 3 ⚠ | Electrical | View › |
| 2025 Years to research carefully | 310 | 185.3 | 4.4 | — | — | 278 | 9 ⚠ | Electrical | View › |
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count
Trend · vs. same-year average
Complaints in first 2 years on the road ÷ All-vehicle average (1.00)
When complaints were filed
Last 12 months: 696 · Previous 12 months: 269 Rising
Problem areas
Transmission / powertrain ›
219 · 16.6% · 1.43 vs. all vehicles · Rising
- iccu155
- power supply31
- check power30
- check electric25
Driver-assist systems ›
48 · 3.6% · 0.63 vs. all vehicles · Rising
- glasses11
- attention warning9
- cruise19
- false warnings6
Fuel system
39 · 3.0% · 0.69 vs. all vehicles · Rising
- iccu24
- charging13
- charger8
- electric system6
Brakes
35 · 2.7% · 0.44 vs. all vehicles · Too few recent reports to judge
- brake27
- i-pedal7
- braking17
- regen6
Body & structure
19 · 1.4% · 0.16 vs. all vehicles · Too few recent reports to judge
- wiper5
- windshield8
- window5
- raining3
Wheels, tires & suspension
16 · 1.2% · 0.49 vs. all vehicles · Too few recent reports to judge
- foam10
- tire13
- michelin6
- inside9
Other
12 · 0.9% · 0.5 vs. all vehicles · Too few recent reports to judge
- throttle3
- unit3
- brought3
- inspection3
Steering
10 · 0.8% · 0.12 vs. all vehicles · Too few recent reports to judge
- steering6
- incident3
- safety5
- lane3
Lighting
7 · 0.5% · 0.34 vs. all vehicles · Too few recent reports to judge
Airbags & seat belts
6 · 0.5% · 0.12 vs. all vehicles · Too few recent reports to judge
Only problem areas with at least 40 complaints get their own page.
Common terms in reports
- iccu775
- charging281
- battery389
- charge231
- check power120
- check electrical118
- power supply117
- integrated129
Vehicle age at incident
Median age at incident: 19 months
What owners report
Going thru a parking lot to a drive thru at a fast food place, rounding a small curve at a very low speed then trying go to 1 st lane out of 2 lanes the car suddenly went out of control and accelerated to center pole.
We are reporting a suspected thermal runaway incident involving our recently purchased used 2023 Hyundai Ioniq 5 and have significant concerns regarding the vehicle's safety.
While driving this EV with cruise control on, the dashboard suddenly showed a message that “Smart Cruise Control conditions not met”.
I heard a loud popped sound from the back of my car while driving home. The car lost power and eventually died on the street. The war displacy came on to tell em to check electrical system.
Active powertrain failure on my 2022 Ioniq 5 SE, which poses an immediate and severe safety risk. On May 18, 2026, the vehicle suffered a catastrophic loss of power and a complete failure to charge.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · Electric vehicles
| # | Models | Complaints | Complaints per year on the road | Complaint index | Trend | Recent activity | Recalls | Most common issue |
|---|---|---|---|---|---|---|---|---|
| 1 | Tesla Model S | 708 | 17.4 | 0.41 | Worsening | Falling | 31 | Interior & equipment |
| 2 | Chevrolet Bolt EV | 532 | 17.8 | 0.42 | Stable | Steady | 13 | Electrical |
| 3 | Tesla Model X | 736 | 18.6 | 0.44 | Worsening | Falling | 33 | Interior & equipment |
| 4 | Ford Mustang Mach-E | 650 | 28.9 | 0.69 | Improving | Steady | 0 | Electrical |
| 5 | Ford F-150 Lightning | 536 | 33.4 | 0.79 | Improving | Falling | 2 | Electrical |
| 6 | Kia EV6 | 535 | 38.5 | 0.91 | Improving | Rising | 5 | Electrical |
| 7 | Volkswagen ID.4 | 991 | 48.7 | 1.16 | Worsening | Steady | 24 | Electrical |
| 8 | Tesla Model 3 | 4,228 | 100.4 | 2.39 | Worsening | Steady | 35 | Driver-assist systems |
| 9 | Hyundai Ioniq 5 | 1,319 | 114.8 | 2.73 | Improving | Rising | 14 | Electrical |
| 10 | Tesla Model Y | 3,749 | 128.3 | 3.05 | Stable | Steady | 36 | Driver-assist systems |
Recalls by year received
- Campaigns: 14
- Do-not-drive / park-outside: 2
- Over-the-air fix: 1
Investigations
- Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. Closed
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox ownersâ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on …
- Loss of Motive Power Closed
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) m…
- Pedestrian alert sounds Closed
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Frequently asked questions
Which Hyundai Ioniq 5 model year has the most complaints?
The 2025 model year has the highest rate (185.3 complaints per year) and the 2024 model year the lowest (83.0).
Is the Hyundai Ioniq 5 getting better or worse?
The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2024 models run 48% below the 2022 models (82 early complaints per model year versus 168). In the last 12 months owners filed 696 complaints versus 269 in the previous 12 months — the pace is rising.
What are the most common Hyundai Ioniq 5 problems?
Across all tracked model years the most common problem area is Electrical (55.6% of complaints), followed by Transmission / powertrain (16.6%) and Engine (8.9%). Recurring terms in owner reports: “iccu”, “charging”, “battery”, “charge” and “check power”.
How does the Hyundai Ioniq 5 compare with other Electric vehicles?
Within the Electric vehicles segment it ranks #9 of 10 for fewest complaints per year; the segment average is 56.4. Segment peers with fewer complaints per year include Tesla Model S, Chevrolet Bolt EV, Tesla Model X and Ford Mustang Mach-E; Tesla Model Y have more.
Does the Hyundai Ioniq 5 have recalls or open investigations?
Recalls: 14 recall campaigns across the tracked model years, most of them received in 2025 (7), 2 with a do-not-drive or park-outside warning, 1 fixable over the air. 3 NHTSA defect investigations have covered this model; the latest is “Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.” (opened 2024-10-03, closed 2025-06-05).