Hyundai Ioniq 5 各年款问题、投诉与召回

趋势 · 对比同年款平均

上路前两年的投诉数 ÷ 全部车型平均 (1.00)

投诉提交的年份

近 12 个月: 696 · 前 12 个月: 269 升温

投诉中常见的词

• iccu775
• charging281
• battery389
• charge231
• check power120
• check electrical118
• power supply117
• integrated129

事故发生时的车龄

• 1 年内19.0%
• 1–2 年38.1%
• 2–3 年23.8%
• 3–5 年19.0%
• 5 年以上0.0%

事故车龄中位数: 19 个月

车主怎么说

• Going thru a parking lot to a drive thru at a fast food place, rounding a small curve at a very low speed then trying go to 1 st lane out of 2 lanes the car suddenly went out of control and accelerated to center pole.

  转向 · 2026-08-11 · ODI 11756364 · 碰撞

• We are reporting a suspected thermal runaway incident involving our recently purchased used 2023 Hyundai Ioniq 5 and have significant concerns regarding the vehicle's safety.

  燃油系统 · 2026-08-05 · ODI 11755141 · 起火

• While driving this EV with cruise control on, the dashboard suddenly showed a message that “Smart Cruise Control conditions not met”.

  电气 · 2026-09-02 · ODI 11761730

• I heard a loud popped sound from the back of my car while driving home. The car lost power and eventually died on the street. The war displacy came on to tell em to check electrical system.

  发动机 · 2026-08-31 · ODI 11761068

• Active powertrain failure on my 2022 Ioniq 5 SE, which poses an immediate and severe safety risk. On May 18, 2026, the vehicle suffered a catastrophic loss of power and a complete failure to charge.

  发动机 · 2026-08-26 · ODI 11759832

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

召回（按收件年份）

• 召回案: 14
• 勿驾驶／停户外: 2
• OTA 修复: 1

安全召回: 2022 (3) · 2023 (4) · 2024 (3) · 2025 (9)

缺陷调查

• Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. 已结案
  PE24028 · EQUIPMENT:ELECTRICAL · 开启 2024-10-03 · 已结案 2025-06-05 · 年款: 2022

  On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on …

• Loss of Motive Power 已结案
  PE23011 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER · 开启 2023-06-08 · 已结案 2024-04-17 · 案号 24V204 · 年款: 2022, 2023, 2024

  On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) m…

• Pedestrian alert sounds 已结案
  DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 开启 2023-01-27 · 已结案 2023-08-07 · 案号 22V063000 · 年款: 2022

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…