InsightArise Cars美国车主投诉指数
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2025 款 Hyundai Ioniq 5 问题、投诉与召回

多很多 升温

NHTSA 收到 2025 款 Hyundai Ioniq 5 的车主投诉共 310 条,折合每车龄年 185.3 条,以同车龄的车来说投诉比一般车多很多(投诉指数 4.40;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2025 款车中,它的每年投诉数由少到多排第 81 名。与 Hyundai 其他车型相比,它的投诉率高 234%;与其他电动车相比则高 229%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2024-12-30 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:9 天。

310投诉
185.3每车龄年投诉数
4.4投诉指数 对比全部跟踪车型
9召回 · ⚠ 1
1.0%涉及碰撞或起火的比例
278近 12 个月

分析

前一年款(2024)每年 83.0 条,比这一年款少。

最常见的问题类别是电气(占投诉 56.5%),其次是变速箱/动力系统(17.7%)与发动机(7.4%)。电气类投诉在这里的比例是全部跟踪车型的 3.6 倍。在电气类投诉里,车主最常提到 “iccu”、“pop”、“integrated charging”、“charging control”与“unit”。有 3 条投诉(1.0%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 13 个月内;最集中的时期是第二年(占 63%)。近 12 个月新增 278 条投诉,前 12 个月是 32 条,投诉速度在升温。

NHTSA 列出该年款 9 项安全召回,其中 1 项带有勿驾驶或停户外警告。 有 59% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型4.4
  • 对比 Hyundai 其他车型3.34
  • 对比其他 2025 年款3.86
  • 对比其他电动车3.29
  • 第 81 名/共 85 · 2025排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 202286.0 每年2.04
  • 2023104.8 每年2.49
  • 202483.0 每年1.97
  • 2025185.3 每年4.4

Hyundai Ioniq 5 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气175 · 56.5% · 3.59×
  • 变速箱/动力系统55 · 17.7% · 1.52×
  • 发动机23 · 7.4% · 0.33×
  • 驾驶辅助系统22 · 7.1% · 1.24×
  • 燃油系统10 · 3.2% · 0.74×
  • 内饰与配置8 · 2.6% · 0.29×
  • 轮胎、轮毂与悬挂4 · 1.3% · 0.52×
  • 其他4 · 1.3% · 0.72×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • iccu131
  • pop46
  • integrated charging27
  • charging control26
  • unit41
  • battery61

变速箱/动力系统 · 投诉中常见的词

  • iccu39
  • pop15
  • battery20
  • fuse9
  • electric11
  • air flap4

发动机 · 投诉中常见的词

  • iccu12
  • battery11
  • control unit4
  • power11
  • electrical7
  • towed8

问题分类: 电气 · 变速箱/动力系统 · 发动机 · 内饰与配置 · 驾驶辅助系统

投诉提交的年份

2024: 1 1 2024 2025: 76 76 2025 2026: 233 233 2026
  • 报告碰撞: 3
  • 报告起火: 0
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内37.1%
  • 1–2 年62.9%
  • 2–3 年0.0%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 13 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2025 · 电动车

车型投诉每车龄年投诉数投诉指数
2025 Tesla Model S63.60.09
2025 Ford F-150 Lightning63.60.09
2025 Ford Mustang Mach-E127.20.17
2025 Tesla Model X159.00.21
2025 Volkswagen ID.42615.50.37
2025 Kia EV65331.70.75
2025 Tesla Model Y9657.41.36
2025 Tesla Model 311367.61.61
2025 Hyundai Ioniq 5310185.34.4

安全召回 (9)

SUSPENSION:CRITICAL FASTENERS 案号 26V314000 · 2026-05-19

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control.

风险: A loss of vehicle control increases the risk of a crash.

处置: Dealers will inspect and replace the rear suspension fasteners and perform a rear vehicle alignment, as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 303. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 26V068000 · 2026-02-06

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.

风险: An electrical short in the high voltage battery system increases the risk of a fire.

处置: Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 7, 2026.

SEAT BELTS:FRONT:RETRACTOR 案号 25V797000 · 2025-11-18

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.

风险: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

处置: Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

SUSPENSION:CRITICAL FASTENERS 案号 25V605000 · 2025-09-12

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.

风险: A loss of vehicle stability control increases the risk of a crash.

处置: Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V482000 · 2025-07-24

⚠ 停在户外/勿驾驶警告

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.

风险: An electrical short in the high voltage battery system increases the risk of a fire.

处置: Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 280.

EXTERIOR LIGHTING:HEADLIGHTS 案号 25V373000 · 2025-06-03

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

风险: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

处置: Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 279.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE 案号 25V235000 · 2025-04-11 · OTA 修复

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift feature is engaged.

风险: Reduced braking performance and unexpected, continued acceleration increase the risk of a crash.

处置: Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces NHTSA recall number 25V-065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 277.

ELECTRICAL SYSTEM:WIRING 案号 25V064000 · 2025-02-06

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.

风险: A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.

处置: Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE 案号 25V065000 · 2025-02-06

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.

风险: Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash.

处置: Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. This recall is replaced by NHTSA recall number 25V-235. Vehicles already repaired under this recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 275.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2025 款 Hyundai Ioniq 5 有多少投诉?

NHTSA 收到 2025 款 Hyundai Ioniq 5 共 310 条投诉,约每车龄年 185.3 条。

2025 款 Hyundai Ioniq 5 最常见的问题是什么?

最常见的类别是电气,占投诉的 56.5%。

2025 款 Hyundai Ioniq 5 有召回吗?

NHTSA 列出该年款 9 项安全召回。

2025 款 Hyundai Ioniq 5 现在还有人在投诉吗?

近 12 个月新增 278 条投诉,前 12 个月是 32 条,投诉速度在升温。

2025 款 Hyundai Ioniq 5 跟同类车比起来如何?

NHTSA 收到 2025 款 Hyundai Ioniq 5 的车主投诉共 310 条,折合每车龄年 185.3 条,以同车龄的车来说投诉比一般车多很多(投诉指数 4.40;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2025 款车中,它的每年投诉数由少到多排第 81 名。与 Hyundai 其他车型相比,它的投诉率高 234%;与其他电动车相比则高 229%。