2025 款 Tesla Model 3 问题、投诉与召回

较多年增减 30% 以内

NHTSA 收到 2025 款 Tesla Model 3 的车主投诉共 118 条，折合每车龄年 66.0 条，投诉比一般车多（投诉指数 1.64；1.00 为全部跟踪车型的平均）。在我们跟踪的 86 款 2025 款车中，它的每年投诉数由少到多排第 68 名。与 Tesla 其他车型相比，它的投诉率高 11%；与其他电动车相比则高 30%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。计算方式

投诉提交日期介于 2024-11-06 与 2026-10-12 之间。事故发生到提交投诉的中位延迟：2 天。

118投诉

66.0每车龄年投诉数

1.64投诉指数对比全部跟踪车型

3召回

21.2%涉及碰撞或起火的比例

57近 12 个月

分析

前一年款（2024）每年 78.9 条，比这一年款多。后一年款（2026）每年 28.0 条，比这一年款少。

最常见的问题类别是驾驶辅助系统（占投诉 21.2%），其次是未指明或其他（19.5%）与电气（17.8%）。驾驶辅助系统类投诉在这里的比例是全部跟踪车型的 3.7 倍。有 25 条投诉（21.2%）提到碰撞或起火；车主报告 9 人受伤、0 人死亡。

一半的事故发生在年款起算 9 个月内；最集中的时期是第一年（占 76%）。近 12 个月新增 57 条投诉，前 12 个月是 61 条，减少 7%。

NHTSA 列出该年款 3 项安全召回。有 4 项 NHTSA 调查涵盖该年款，最近一项是“FSD Collisions in Reduced Roadway Visibility Conditions”（工程分析，2026-03-18 开启，仍在进行中）。

投诉指数

对比全部跟踪车型1.64
对比 Tesla 其他车型1.11
对比其他 2025 年款1.37
对比其他电动车1.3
第 68 名／共 86 · 2025排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

2018117.2 每年2.9
201979.1 每年1.96
202066.4 每年1.65
2021115.6 每年2.86
2022160.2 每年3.97
2023113.0 每年2.8
202478.9 每年1.96
202566.0 每年1.64
202628.0 每年0.69

Tesla Model 3 各年款问题、投诉与召回 ›

车主在抱怨什么

驾驶辅助系统25 · 21.2% · 3.7×
未指明或其他23 · 19.5% · 2.17×
电气21 · 17.8% · 1.13×
转向17 · 14.4% · 2.25×
刹车10 · 8.5% · 1.41×
发动机4 · 3.4% · 0.15×
车身与结构4 · 3.4% · 0.37×
灯光4 · 3.4% · 2.19×

对比全部车型: 1.00 = 全部车型平均

问题分类: 驾驶辅助系统 · 电气 · 刹车 · 安全气囊与安全带 · 未指明或其他 · 转向 · 轮胎、轮毂与悬挂 · 车身与结构 · 变速箱／动力系统 · 灯光 · 发动机

投诉提交的年份

报告碰撞: 25
报告起火: 0
受伤: 9
死亡: 0

事故发生时的车龄

1 年内76.3%
1–2 年23.7%
2–3 年尚未到
3–5 年尚未到
5 年以上尚未到

事故车龄中位数: 9 个月

车主怎么说

-Full Self-Driving (FSD) was engaged when my vehicle unexpectedly and abruptly deviated from its expected course and collided with a vehicle on the other side of the road.

未指明或其他 · 2026-09-16 · ODI 11764601 · 碰撞
While out on vacation in [XXX] on XXX at around 11 am I had just finished charging the Tesla at a supercharging station. I was headed to go eat breakfast at the intersection of [XXX] and XXX on the right lane.

电气 · 2026-07-19 · ODI 11751359 · 碰撞
I am reporting concerns involving the high-voltage battery and battery management system (BMS) of my 2025 Tesla Model 3 Long Range AWD.

未指明或其他 · 2026-10-12 · ODI 11770630
While driving on the interstate my passenger was attempting to connect their phone to the bluetooth when they accidentally selected the driver profile.

其他 · 2026-09-19 · ODI 11765562
while waiting on left signal i changed my destination address when signal turned green car take straight on red signal .car is on fsd mode . happend on sep-19 at south ridding junction

驾驶辅助系统 · 2026-09-19 · ODI 11765570

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2025 · 电动车

车型	投诉	每车龄年投诉数	投诉指数
2025 Tesla Model S	6	3.4	0.08
2025 Ford F-150 Lightning	8	4.5	0.11
2025 Ford Mustang Mach-E	14	7.8	0.19
2025 Tesla Model X	15	8.4	0.21
2025 Volkswagen ID.4	27	15.1	0.37
2025 Kia EV6	53	29.6	0.73
2025 Tesla Model Y	105	58.7	1.45
2025 Tesla Model 3	118	66.0	1.64
2025 Hyundai Ioniq 5	315	176.2	4.37

安全召回 (3)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS 案号 25V690000 · 2025-10-10

摘要: Tesla, Inc. (Tesla) is recalling certain 2025 Model 3 and 2026 Model Y vehicles. The battery pack contactors may fail, causing a loss of drive power.

风险: A loss of drive power can increase the risk of a crash.

处置: Tesla Service will replace the battery pack contactors, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-16-005.

BACK OVER PREVENTION:SOFTWARE 案号 25V002000 · 2025-01-07

摘要: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

处置: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 案号 24V935000 · 2024-12-17 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

风险: Driving with improperly inflated tires increases the risk of a crash.

处置: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

怎么查你的车有没有未完成的召回 ›

调查

FSD Collisions in Reduced Roadway Visibility Conditions 进行中

EA26002 · 工程分析 · ELECTRICAL SYSTEM:ADAS · 开启 2026-03-18 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time …
Traffic safety violations while Full Self Driving ("FSD") is engaged 进行中

PE25012 · 初步评估 · ELECTRICAL SYSTEM:ADAS · 开启 2025-10-07 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traﬃc safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation sy…
Compliance with Standing General Order 2021-01 Reporting Requirements 进行中

AQ25002 · 审计查询 · ELECTRICAL SYSTEM:ADAS · 开启 2025-08-20 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to b…
Actually Smart Summon sessions resulting in low-speed impacts. 已结案

PE24033 · 初步评估 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 开启 2025-01-06 · 已结案 2026-04-03 · 年款: 2018, 2019, 2020, 2021, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…