InsightArise Cars美国车主投诉指数
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Tesla Model 3 驾驶辅助系统问题

5.41 对比全部车型 升温

Tesla Model 3 的 4,228 条投诉中有 1,312 条(31.0%)与驾驶辅助系统有关,是这款车最大的问题类别。这个比例是全部跟踪车型驾驶辅助系统类占比的 5.4 倍。

1,312投诉 · 驾驶辅助系统
31.0%占投诉比例
5.41×对比全部车型
100近 12 个月
6.0%涉及碰撞或起火的比例
3相关召回

分析

按年款看,驾驶辅助系统类投诉以 2022 款最多(392 条,占该年款投诉 51%),2025 款最少(23 条)。近 12 个月新增 100 条驾驶辅助系统类投诉,前 12 个月是 71 条,投诉速度在升温。

车主最常描述:“cruise”、“autopilot”、“phantom”、“braking”与“control”。其中 79 条(6.0%)提到碰撞或起火,并报告 39 人受伤、0 人死亡。

有 3 项召回案与该类别有关,最近一项是 24V153000(2024-02-27,涵盖 2018、2019、2020、2021与2022 款)。

各年款

2018: 150 150 2018 2019: 153 153 2019 2020: 135 135 2020 2021: 295 295 2021 2022: 392 392 2022 2023: 124 124 2023 2024: 40 40 2024 2025: 23 23 2025
年款投诉占投诉比例
201815014.9%
201915325.2%
202013530.2%
202129544.9%
202239251.4%
202312429.7%
20244018.6%
20252320.4%

投诉提交的年份

2021: 74 74 2021 2022: 691 691 2022 2023: 295 295 2023 2024: 109 109 2024 2025: 76 76 2025 2026: 67 67 2026

近 12 个月: 100 · 前 12 个月: 71

投诉中常见的词

  • cruise616
  • autopilot423
  • phantom431
  • braking550
  • control681
  • behind344

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT 案号 24V153000 · 2024-02-27 · 年款: 2018, 2019, 2020, 2021, 2022

摘要: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

处置: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 案号 22V317000 · 2022-05-09 · 年款: 2021

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

处置: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案号 21V846000 · 2021-10-29 · 年款: 2018, 2019, 2020, 2021

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

处置: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

问题分类 · Tesla Model 3

Tesla Model 3 各年款问题、投诉与召回 ›

延伸阅读

常见问题

Tesla Model 3 的驾驶辅助系统问题常见吗?

Tesla Model 3 的 4,228 条投诉中有 1,312 条(31.0%)与驾驶辅助系统有关,是这款车最大的问题类别。这个比例是全部跟踪车型驾驶辅助系统类占比的 5.4 倍。

Tesla Model 3 哪些年款的驾驶辅助系统投诉最多?

按年款看,驾驶辅助系统类投诉以 2022 款最多(392 条,占该年款投诉 51%),2025 款最少(23 条)。

Tesla Model 3 的驾驶辅助系统问题有召回吗?

有 3 项召回案与该类别有关,最近一项是 24V153000(2024-02-27,涵盖 2018、2019、2020、2021与2022 款)。