Tesla Model 3 各年款问题、投诉与召回

趋势 · 对比同年款平均

上路前两年的投诉数 ÷ 全部车型平均 (1.00)

投诉提交的年份

近 12 个月: 509 · 前 12 个月: 512 平稳

投诉中常见的词

• autopilot645
• phantom625
• cruise924
• control1378
• braking898
• front1092
• restraint268
• fsd239

事故发生时的车龄

• 1 年内28.1%
• 1–2 年19.1%
• 2–3 年11.0%
• 3–5 年22.7%
• 5 年以上19.1%

事故车龄中位数: 27 个月

车主怎么说

• Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors.

  电气 · 2026-09-01 · ODI 11761374 · 碰撞 · 起火

• On XXX at approximately 12:56 PM Pacific on [XXX], my 2024 Tesla Model 3 VIN [XXX] was operating in Full Self-Driving (Supervised).

  电气 · 2026-08-27 · ODI 11759977 · 碰撞

• This is a follow-up to a previously submitted complaint regarding the same issue. I am submitting this update to reference NHTSA's recently opened investigation into 2018-2019 Tesla Model 3 suspension failures. Previous complaint ID is 11732882.

  转向 · 2026-08-31 · ODI 11761140

• Tesla replaced the windshield on my 2021 Model 3 at the Tesla Service Center in Schaumburg, IL. Days after the installation, following a light rain, a film appeared on the exterior surface of the glass.

  驾驶辅助系统 · 2026-08-31 · ODI 11761153

• With its latest upgrade, 2026.20.6.11 with full self-driving V14 Light, Tesla no longer allows users to set a max speed. This is very dangerous, especially in school zones where the vehicle, with Full Self-Driving, consistently misreads the speed limit.

  驾驶辅助系统 · 2026-08-30 · ODI 11760774

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

召回（按收件年份）

• 召回案: 35
• 勿驾驶／停户外: 0
• OTA 修复: 19

安全召回: 2018 (19) · 2019 (22) · 2020 (21) · 2021 (22) · 2022 (18) · 2023 (12) · 2024 (5) · 2025 (3)

缺陷调查

• Lower Lateral Link detachment 进行中
  PE26006 · SUSPENSION:FRONT:CONTROL ARM:LOWER ARM · 开启 2026-07-29 · 年款: 2018, 2019, 2020, 2023

  The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failur…

• FSD Collisions in Reduced Roadway Visibility Conditions 进行中
  EA26002 · ELECTRICAL SYSTEM:ADAS · 开启 2026-03-18 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

  The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…

• Emergency egress controls are not readily accessible and clearly identifiable. 已结案
  DP25002 · STRUCTURE:BODY:DOOR:HANDLE:INTERIOR · 开启 2025-12-23 · 已结案 2026-07-22 · 年款: 2022

  The Office of Defects Investigation (ODI) has completed its review of a defect petition received on November 24, 2025, requesting an investigation into the emergency mechanical door release in 2022 Model Year (MY) Tesla Model 3.  The petition alleges that the controls for the emergency mechanical door release are not accessible and clearly identifiable and thus fail to comply with Federal Motor V…

• Traffic safety violations while Full Self Driving ("FSD") is engaged 进行中
  PE25012 · ELECTRICAL SYSTEM:ADAS · 开启 2025-10-07 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

  The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…

• Compliance with Standing General Order 2021-01 Reporting Requirements 进行中
  AQ25002 · ELECTRICAL SYSTEM:ADAS · 开启 2025-08-20 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

  The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…

• Actually Smart Summon sessions resulting in low-speed impacts. 已结案
  PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 开启 2025-01-06 · 已结案 2026-04-03 · 年款: 2018, 2019, 2020, 2021, 2023, 2024, 2025

  On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…