Tesla Model Y 各年款问题、投诉与召回

趋势 · 对比同年款平均

上路前两年的投诉数 ÷ 全部车型平均 (1.00)

投诉提交的年份

近 12 个月: 652 · 前 12 个月: 547 平稳

投诉中常见的词

• control1444
• cruise962
• phantom621
• autopilot578
• braking932
• lane714
• fsd245
• suddenly608

事故发生时的车龄

• 1 年内40.2%
• 1–2 年27.2%
• 2–3 年14.6%
• 3–5 年15.3%
• 5 年以上2.7%

事故车龄中位数: 14 个月

车主怎么说

• I own a 2021 Tesla Model Y with approximately 51,300 miles. Beginning in June 2026 I noticed a persistent creaking noise from the front suspension, most audible when accelerating and when turning at low speed.

  轮胎、轮毂与悬挂 · 2026-09-02 · ODI 11761709 · 碰撞

• Tesla on autopilot crossed over the double yellow line and hit our red jeep head on. Both vehicles were totaled and all passengers were injured.

  电气 · 2026-08-31 · ODI 11760950 · 碰撞

• Every little bump or weight shift my car makes, the rear suspension makes a creeping slide. I've already had to replace control arms in tube front suspension for a loud clunking noise

  轮胎、轮毂与悬挂 · 2026-09-02 · ODI 11761718

• My 2023 Tesla Model Y suffered a critical factory safety defect: under-torqued front suspension lateral link bolts, causing dangerous clunking noises under Autopilot. The official Tesla Invoice verified the defect and noted it was re-torqued to spec.

  转向 · 2026-09-02 · ODI 11761700

• My passenger rear door is completely broken and unsafe. While I am driving down the road, the car suddenly thinks the door is wide open (ajar) because the window won't roll up all the way.

  内饰与配置 · 2026-09-01 · ODI 11761375

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

召回（按收件年份）

• 召回案: 36
• 勿驾驶／停户外: 0
• OTA 修复: 19

安全召回: 2019 (3) · 2020 (24) · 2021 (23) · 2022 (20) · 2023 (17) · 2024 (5) · 2025 (3)

缺陷调查

• Lower Lateral Link detachment 进行中
  PE26006 · SUSPENSION:FRONT:CONTROL ARM:LOWER ARM · 开启 2026-07-29 · 年款: 2021, 2022, 2023

  The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failur…

• FSD Collisions in Reduced Roadway Visibility Conditions 进行中
  EA26002 · ELECTRICAL SYSTEM:ADAS · 开启 2026-03-18 · 年款: 2020, 2021, 2022, 2023, 2024, 2025

  The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…

• Traffic safety violations while Full Self Driving ("FSD") is engaged 进行中
  PE25012 · ELECTRICAL SYSTEM:ADAS · 开启 2025-10-07 · 年款: 2020, 2021, 2022, 2023, 2024, 2025

  The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…

• Electronic door handles become inoperative 进行中
  PE25010 · LATCHES/LOCKS/LINKAGES:DOORS:LATCH · 开启 2025-09-15 · 年款: 2021

  The Office of Defects Investigation (ODI) has received nine Vehicle Owners Questionnaires (VOQs) reporting an inability to open doors on Model Year (MY) 2021 Tesla Model Y vehicles. The most commonly reported scenarios involved parents exiting the vehicle after a drive cycle in order to remove a child from the back seat or placing a child in the back seat before starting a drive cycle. In those e…

• Compliance with Standing General Order 2021-01 Reporting Requirements 进行中
  AQ25002 · ELECTRICAL SYSTEM:ADAS · 开启 2025-08-20 · 年款: 2020, 2021, 2022, 2023, 2024, 2025

  The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…

• Actually Smart Summon sessions resulting in low-speed impacts. 已结案
  PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 开启 2025-01-06 · 已结案 2026-04-03 · 年款: 2020, 2021, 2022, 2023, 2024, 2025

  On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…