InsightArise Cars美国车主投诉指数
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Tesla Model Y 转向问题

1.41 对比全部车型 升温

Tesla Model Y 的 3,749 条投诉中有 344 条(9.2%)与转向有关,是这款车第 4 大的问题类别。这个比例是全部跟踪车型转向类占比的 1.4 倍。

344投诉 · 转向
9.2%占投诉比例
1.41×对比全部车型
94近 12 个月
15.7%涉及碰撞或起火的比例
3相关召回

分析

按年款看,转向类投诉以 2023 款最多(188 条,占该年款投诉 16%),2025 款最少(5 条)。近 12 个月新增 94 条转向类投诉,前 12 个月是 64 条,投诉速度在升温。

车主最常描述:“steering”、“wheel”、“control”、“assist reduced”与“left”。其中 57 条(15.7%)提到碰撞或起火,并报告 45 人受伤、3 人死亡。

有 3 项召回案与该类别有关,最近一项是 25V092000(2025-02-14,涵盖 2023 款)。

各年款

2019: 0 0 2019 2020: 23 23 2020 2021: 65 65 2021 2022: 44 44 2022 2023: 188 188 2023 2024: 19 19 2024 2025: 5 5 2025
年款投诉占投诉比例
201900.0%
2020238.4%
2021656.1%
2022445.2%
202318816.4%
2024196.1%
202555.2%

投诉提交的年份

2020: 4 4 2020 2021: 9 9 2021 2022: 15 15 2022 2023: 125 125 2023 2024: 58 58 2024 2025: 58 58 2025 2026: 75 75 2026

近 12 个月: 94 · 前 12 个月: 64

投诉中常见的词

  • steering255
  • wheel170
  • control131
  • assist reduced38
  • left88
  • lateral28

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

STEERING:ELECTRIC POWER ASSIST SYSTEM 案号 25V092000 · 2025-02-14 · 年款: 2023

摘要: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

处置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

STEERING: STEERING WHEEL/HANDLE BAR 案号 23V385000 · 2023-05-30 · 年款: 2022, 2023

摘要: Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.

处置: Tesla Service will inspect and replace the fastener as necessary, free of charge. Owner notification letters were be mailed July 28, 2023. Tesla's number for this recall is SB-23-32-001.

STEERING:AUTOMATED/ADAPTIVE STEERING 案号 23V085000 · 2023-02-15 · 年款: 2020, 2021, 2022, 2023

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

处置: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

问题分类 · Tesla Model Y

Tesla Model Y 各年款问题、投诉与召回 ›

常见问题

Tesla Model Y 的转向问题常见吗?

Tesla Model Y 的 3,749 条投诉中有 344 条(9.2%)与转向有关,是这款车第 4 大的问题类别。这个比例是全部跟踪车型转向类占比的 1.4 倍。

Tesla Model Y 哪些年款的转向投诉最多?

按年款看,转向类投诉以 2023 款最多(188 条,占该年款投诉 16%),2025 款最少(5 条)。

Tesla Model Y 的转向问题有召回吗?

有 3 项召回案与该类别有关,最近一项是 25V092000(2025-02-14,涵盖 2023 款)。