Tesla Model Y 各年款問題、申訴與召回
在 7 個追蹤年款(2019–2025)中,NHTSA 累計收到 Tesla Model Y 的車主申訴 3,749 筆與 36 件安全召回,平均每車齡年 128.3 筆,申訴比一般車多很多(對全部追蹤車款的指數 3.05)。在電動車級距的 10 款車中,它的每年申訴數由少到多排第 10 名;級距平均是 56.4。
數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式
分析
趨勢持平。以上路前兩年的申訴數、並與同年款其他車相比來衡量,2023與2024 年款與 2020與2021 年款的差距在 19% 以內(每個年款早期申訴 531 筆,早年是 339 筆)。
2023 年款的申訴率最高(每年 311.4 筆),2020 年款最低(41.2 筆)。2023 年款的申訴率比這款車自己的平均高出五成以上,是最需要仔細查的年款。2020 年款明顯低於這款車的平均。
綜合所有追蹤年款,最常見的問題類別是駕駛輔助系統(佔申訴 34.3%),其次是電系(14.9%)與煞車(12.9%)。駕駛輔助系統類申訴在這裡的比例是全部追蹤車款的 6.0 倍。車主申訴中反覆出現的詞:“control”、“cruise”、“phantom”、“autopilot”與“braking”。有 485 筆申訴(12.9%)提到碰撞或起火;所有年款合計通報 357 人受傷、109 人死亡。
近 12 個月車主提出 652 筆申訴,前 12 個月是 547 筆,速度大致平穩。近期申訴最多的是 2023 年款(233 筆)。綜合各年款,一半的事故發生在年款起算 14 個月內。
召回:追蹤年款合計 36 件召回案,以 2022 年收件最多(10 件),19 件可用 OTA 修復。有 18 件 NHTSA 缺陷調查涵蓋這款車,其中 7 件仍在進行,最近一件是「Lower Lateral Link detachment」(2026-07-29 開啟,仍在進行中)。
在追蹤的電動車中,其他每一款的每年申訴都比它少,包括 Tesla Model S、Chevrolet Bolt EV、Tesla Model X與Ford Mustang Mach-E。
各年款一覽
| 年款 | 申訴 | 每車齡年申訴數 | 申訴指數 | 上路前兩年的申訴數 | 對比同年款平均 | 近 12 個月 | 召回 | 最常見問題 | |
|---|---|---|---|---|---|---|---|---|---|
| 2019 | 0 | 0.0 | 0.0 | 0 | 0.0 | 0 | 3 | — | 查看 › |
| 2020 申訴最少 | 275 | 41.2 | 0.98 | 53 | 0.93 | 20 | 24 | 駕駛輔助系統 | 查看 › |
| 2021 | 1,066 | 187.9 | 4.47 | 625 | 10.22 | 124 | 23 | 駕駛輔助系統 | 查看 › |
| 2022 | 854 | 182.7 | 4.34 | 600 | 8.12 | 112 | 20 | 駕駛輔助系統 | 查看 › |
| 2023 要特別留意的年款 | 1,144 | 311.4 | 7.4 | 815 | 9.81 | 233 | 17 | 駕駛輔助系統 | 查看 › |
| 2024 | 314 | 117.4 | 2.79 | 247 | 3.51 | 110 | 5 | 電系 | 查看 › |
| 2025 | 96 | 57.4 | 1.36 | — | — | 53 | 3 | 電系 | 查看 › |
1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。 上路前兩年的申訴數: 對比同年款平均. 計算方式
趨勢 · 對比同年款平均
上路前兩年的申訴數 ÷ 全部車款平均 (1.00)
申訴提出的年份
近 12 個月: 652 · 前 12 個月: 547 平穩
問題分類
其他
80 · 2.1% · 1.18 對比全部車款 · 平穩
- seat32
- accelerated17
- police15
- child9
燈光
39 · 1.0% · 0.67 對比全部車款 · 近期申訴太少,無法判斷
- headlights13
- beams10
- bright7
- blinding5
燃油系統
9 · 0.2% · 0.06 對比全部車款 · 近期申訴太少,無法判斷
- someone3
- people3
- hit3
- braking3
申訴達 40 筆以上的問題分類才有專頁。
申訴中常見的詞
- control1444
- cruise962
- phantom621
- autopilot578
- braking932
- lane714
- fsd245
- suddenly608
事故發生時的車齡
事故車齡中位數: 14 個月
車主怎麼說
I own a 2021 Tesla Model Y with approximately 51,300 miles. Beginning in June 2026 I noticed a persistent creaking noise from the front suspension, most audible when accelerating and when turning at low speed.
Tesla on autopilot crossed over the double yellow line and hit our red jeep head on. Both vehicles were totaled and all passengers were injured.
Every little bump or weight shift my car makes, the rear suspension makes a creeping slide. I've already had to replace control arms in tube front suspension for a loud clunking noise
My 2023 Tesla Model Y suffered a critical factory safety defect: under-torqued front suspension lateral link bolts, causing dangerous clunking noises under Autopilot. The official Tesla Invoice verified the defect and noted it was re-torqued to spec.
My passenger rear door is completely broken and unsafe. While I am driving down the road, the car suddenly thinks the door is wide open (ajar) because the window won't roll up all the way.
節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 電動車
| # | 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|
| 1 | Tesla Model S | 708 | 17.4 | 0.41 | 惡化中 | 降溫 | 31 | 內裝與配備 |
| 2 | Chevrolet Bolt EV | 532 | 17.8 | 0.42 | 持平 | 平穩 | 13 | 電系 |
| 3 | Tesla Model X | 736 | 18.6 | 0.44 | 惡化中 | 降溫 | 33 | 內裝與配備 |
| 4 | Ford Mustang Mach-E | 650 | 28.9 | 0.69 | 改善中 | 平穩 | 0 | 電系 |
| 5 | Ford F-150 Lightning | 536 | 33.4 | 0.79 | 改善中 | 降溫 | 2 | 電系 |
| 6 | Kia EV6 | 535 | 38.5 | 0.91 | 改善中 | 升溫 | 5 | 電系 |
| 7 | Volkswagen ID.4 | 991 | 48.7 | 1.16 | 惡化中 | 平穩 | 24 | 電系 |
| 8 | Tesla Model 3 | 4,228 | 100.4 | 2.39 | 惡化中 | 平穩 | 35 | 駕駛輔助系統 |
| 9 | Hyundai Ioniq 5 | 1,319 | 114.8 | 2.73 | 改善中 | 升溫 | 14 | 電系 |
| 10 | Tesla Model Y | 3,749 | 128.3 | 3.05 | 持平 | 平穩 | 36 | 駕駛輔助系統 |
召回(依收件年份)
- 召回案: 36
- 勿駕駛/停戶外: 0
- OTA 修復: 19
安全召回: 2019 (3) · 2020 (24) · 2021 (23) · 2022 (20) · 2023 (17) · 2024 (5) · 2025 (3)
缺陷調查
- Lower Lateral Link detachment 進行中
The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failur…
- FSD Collisions in Reduced Roadway Visibility Conditions 進行中
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
- Traffic safety violations while Full Self Driving ("FSD") is engaged 進行中
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
- Electronic door handles become inoperative 進行中
The Office of Defects Investigation (ODI) has received nine Vehicle Owners Questionnaires (VOQs) reporting an inability to open doors on Model Year (MY) 2021 Tesla Model Y vehicles. The most commonly reported scenarios involved parents exiting the vehicle after a drive cycle in order to remove a child from the back seat or placing a child in the back seat before starting a drive cycle. In those e…
- Compliance with Standing General Order 2021-01 Reporting Requirements 進行中
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
- Actually Smart Summon sessions resulting in low-speed impacts. 已結案
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
常見問題
Tesla Model Y 哪個年款申訴最多?
2023 年款的申訴率最高(每年 311.4 筆),2020 年款最低(41.2 筆)。
Tesla Model Y 是越做越好還是越差?
趨勢持平。以上路前兩年的申訴數、並與同年款其他車相比來衡量,2023與2024 年款與 2020與2021 年款的差距在 19% 以內(每個年款早期申訴 531 筆,早年是 339 筆)。近 12 個月車主提出 652 筆申訴,前 12 個月是 547 筆,速度大致平穩。
Tesla Model Y 最常見的問題是什麼?
綜合所有追蹤年款,最常見的問題類別是駕駛輔助系統(佔申訴 34.3%),其次是電系(14.9%)與煞車(12.9%)。車主申訴中反覆出現的詞:“control”、“cruise”、“phantom”、“autopilot”與“braking”。
Tesla Model Y 跟其他電動車比起來如何?
在電動車級距的 10 款車中,它的每年申訴數由少到多排第 10 名;級距平均是 56.4。在追蹤的電動車中,其他每一款的每年申訴都比它少,包括 Tesla Model S、Chevrolet Bolt EV、Tesla Model X與Ford Mustang Mach-E。
Tesla Model Y 有召回或進行中的調查嗎?
召回:追蹤年款合計 36 件召回案,以 2022 年收件最多(10 件),19 件可用 OTA 修復。有 18 件 NHTSA 缺陷調查涵蓋這款車,其中 7 件仍在進行,最近一件是「Lower Lateral Link detachment」(2026-07-29 開啟,仍在進行中)。