Tesla Model Y 各年款問題、申訴與召回
在 8 個追蹤年款（2019–2026）中，NHTSA 累計收到 Tesla Model Y 的車主申訴 3,850 筆與 43 件安全召回，平均每車齡年 112.3 筆，申訴比一般車多很多（對全部追蹤車款的指數 2.78）。在電動車級距的 10 款車中，它的每年申訴數由少到多排第 10 名；級距平均是 50.8。
數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。 計算方式
分析
趨勢持平。以上路前兩年的申訴數、並與同年款其他車相比來衡量，2023與2024 年款與 2020與2021 年款的差距在 19% 以內（每個年款早期申訴 531 筆，早年是 339 筆）。
2023 年款的申訴率最高（每年 311.1 筆），2020 年款最低（41.5 筆）。2021、2022與2023 年款的每車齡年申訴數，比這款車各追蹤年款的平均（112.3 筆）高出五成以上。2020 年款的每車齡年申訴數，比這款車各追蹤年款的平均（112.3 筆）低四成以上。
綜合所有追蹤年款，最常見的問題類別是駕駛輔助系統（佔申訴 34.0%），其次是電系（15.1%）與煞車（12.6%）。駕駛輔助系統類申訴在這裡的比例是全部追蹤車款的 5.9 倍。有 497 筆申訴（12.9%）提到碰撞或起火；所有年款合計通報 363 人受傷、109 人死亡。
近 12 個月車主提出 689 筆申訴，前 12 個月是 551 筆，增加 25%。近期申訴最多的是 2023 年款（248 筆）。綜合各年款，一半的事故發生在年款起算 15 個月內。
召回：追蹤年款合計 43 件召回案，以 2022 年收件最多（10 件），19 件可用 OTA 修復。有 18 件 NHTSA 調查涵蓋這款車，其中 7 件仍在進行，最近一件是「Lower Lateral Link detachment」（初步評估，2026-07-29 開啟，仍在進行中）。
在追蹤的電動車中，其他每一款的每年申訴都比它少，包括 Chevrolet Bolt EV、Tesla Model S、Tesla Model X與Ford Mustang Mach-E。
各年款一覽
| 年款 | 申訴 | 每車齡年申訴數 | 申訴指數 | 近 12 個月 | 召回 | 最常見問題 | |
|---|---|---|---|---|---|---|---|
| 2019 | 0 | 0.0 | 0.0 | 0 | 3 | — | 查看 › |
| 2020 申訴最少 | 282 | 41.5 | 1.03 | 23 | 24 | 駕駛輔助系統 | 查看 › |
| 2021 ▲50%+ | 1,089 | 188.2 | 4.66 | 131 | 23 | 駕駛輔助系統 | 查看 › |
| 2022 ▲50%+ | 868 | 181.3 | 4.49 | 119 | 20 | 駕駛輔助系統 | 查看 › |
| 2023 ▲50%+ | 1,179 | 311.1 | 7.71 | 248 | 17 | 駕駛輔助系統 | 查看 › |
| 2024 | 326 | 116.9 | 2.9 | 110 | 5 | 電系 | 查看 › |
| 2025 太新，暫不排名 | 105 | 58.7 | 1.45 | 57 | 3 | 電系 | 查看 › |
| 2026 太新，暫不排名 | 1 | 1.0 | 0.02 | 1 | 8 | 其他 | 查看 › |
▲50%+ = 高於本車款平均每車齡年申訴數 50% 以上. 「太新，暫不排名」：上路未滿兩年，還不能稱為申訴最少的年款。 1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。 上路前兩年的申訴數: 對比同年款平均. 計算方式
趨勢 · 對比同年款平均
上路前兩年的申訴數 ÷ 全部車款平均 (1.00)
申訴提出的年份
近 12 個月: 689 · 前 12 個月: 551 年增減 30% 以內
問題分類
駕駛輔助系統 ›
1,309 · 34.0% · 5.94 對比全部車款 · 年增減 30% 以內
電系 ›
582 · 15.1% · 0.96 對比全部車款 · 年增減 30% 以內
煞車 ›
484 · 12.6% · 2.09 對比全部車款 · 年增減 30% 以內
轉向 ›
356 · 9.2% · 1.44 對比全部車款 · 升溫
未指明或其他 ›
262 · 6.8% · 0.76 對比全部車款 · 升溫
輪胎、輪圈與懸吊 ›
236 · 6.1% · 2.45 對比全部車款 · 升溫
車身與結構 ›
192 · 5.0% · 0.55 對比全部車款 · 年增減 30% 以內
安全氣囊與安全帶 ›
164 · 4.3% · 1.12 對比全部車款 · 降溫
其他
82 · 2.1% · 1.15 對比全部車款 · 升溫
變速箱／動力系統 ›
79 · 2.1% · 0.18 對比全部車款 · 升溫
引擎 ›
55 · 1.4% · 0.06 對比全部車款 · 近期申訴太少，無法判斷
燈光
39 · 1.0% · 0.65 對比全部車款 · 近期申訴太少，無法判斷
燃油系統
10 · 0.3% · 0.06 對比全部車款 · 近期申訴太少，無法判斷
申訴達 40 筆以上的問題分類才有專頁。
事故發生時的車齡
事故車齡中位數: 15 個月
車主怎麼說
On October 13, 2026, at approximately 1:30 PM, my 2023 Tesla Model Y was operating with Full Self-Driving (Supervised) engaged on I-595 in Davie, Florida.
On February 17, 2026, I was driving my 2025 Tesla Model Y with Full Self-Driving (Supervised) engaged. While merging onto Highway 280 in Los Altos, California, the vehicle veered and crashed into the guardrail.
I am filing this complaint regarding a serious front suspension failure involving my 2021 Tesla Model Y. Vehicle Information: •Manufacturer: Tesla, Inc.
I own a 2021 Tesla Model Y. During a [XXX] safety inspection in XXX, the vehicle was found to have deteriorated front suspension components.
While driving my Tesla on FSD mode, my Tesla had critical error and warn me to take over. My navigation and GPS froze. I did several reboot and power cycle and nothing worked.
節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 電動車
| # | 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|
| 1 | Chevrolet Bolt EV | 544 | 14.8 | 0.37 | 惡化中 | 年增減 30% 以內 | 13 | 電系 |
| 2 | Tesla Model S | 723 | 16.1 | 0.4 | 惡化中 | 降溫 | 31 | 未指明或其他 |
| 3 | Tesla Model X | 752 | 17.1 | 0.42 | 惡化中 | 年增減 30% 以內 | 33 | 未指明或其他 |
| 4 | Ford Mustang Mach-E | 678 | 24.8 | 0.61 | 改善中 | 年增減 30% 以內 | 0 | 電系 |
| 5 | Ford F-150 Lightning | 551 | 33.4 | 0.83 | 改善中 | 降溫 | 2 | 電系 |
| 6 | Kia EV6 | 544 | 37.8 | 0.94 | 改善中 | 升溫 | 5 | 電系 |
| 7 | Volkswagen ID.4 | 1,011 | 48.3 | 1.2 | 惡化中 | 年增減 30% 以內 | 25 | 電系 |
| 8 | Tesla Model 3 | 4,327 | 91.6 | 2.27 | 惡化中 | 年增減 30% 以內 | 36 | 駕駛輔助系統 |
| 9 | Hyundai Ioniq 5 | 1,359 | 93.8 | 2.32 | 改善中 | 升溫 | 15 | 電系 |
| 10 | Tesla Model Y | 3,850 | 112.3 | 2.78 | 持平 | 年增減 30% 以內 | 43 | 駕駛輔助系統 |
召回（依收件年份）
- 召回案: 43
- 勿駕駛／停戶外: 0
- OTA 修復: 19
安全召回: 2019 (3) · 2020 (24) · 2021 (23) · 2022 (20) · 2023 (17) · 2024 (5) · 2025 (3) · 2026 (8)
調查
- Lower Lateral Link detachment 進行中
The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failur…
- FSD Collisions in Reduced Roadway Visibility Conditions 進行中
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time …
- Traffic safety violations while Full Self Driving ("FSD") is engaged 進行中
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation sy…
- Electronic door handles become inoperative 進行中
The Office of Defects Investigation (ODI) has received nine Vehicle Owners Questionnaires (VOQs) reporting an inability to open doors on Model Year (MY) 2021 Tesla Model Y vehicles. The most commonly reported scenarios involved parents exiting the vehicle after a drive cycle in order to remove a child from the back seat or placing a child in the back seat before starting a drive cycle. In those ev…
- Compliance with Standing General Order 2021-01 Reporting Requirements 進行中
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to b…
- Recall 23V838 Remedy Effectiveness 進行中
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
- Sudden Unintended Acceleration 進行中
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti…