2024 年款 Tesla Model Y 問題、申訴與召回

多很多平穩

NHTSA 收到 2024 年款 Tesla Model Y 的車主申訴共 314 筆，換算每車齡年 117.4 筆，以同車齡的車來說申訴比一般車多很多（申訴指數 2.79；1.00 為全部追蹤車款的平均）。在我們追蹤的 89 款 2024 年款車中，它的每年申訴數由少到多排第 84 名。與 Tesla 其他車款相比，它的申訴率高 77%；與其他電動車相比則高 108%。

數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。計算方式

申訴提出日期介於 2024-02-09 與 2026-08-26 之間。事故發生到提出申訴的中位延遲：4 天。

314申訴

117.4每車齡年申訴數

2.79申訴指數對比全部追蹤車款

5召回

23.6%涉及碰撞或起火的比例

110近 12 個月

分析

前一年款（2023）每年 311.4 筆，比這一年款多。後一年款（2025）每年 57.4 筆，比這一年款少。2024 年款上路前兩年累積 247 筆申訴，比同年款車的平均高 251%。

最常見的問題類別是電系（佔申訴 33.4%），其次是駕駛輔助系統（22.9%）與內裝與配備（9.6%）。電系類申訴在這裡的比例是全部追蹤車款的 2.1 倍。在電系類申訴裡，車主最常提到 “cameras”、“computer”、“navigation”、“gps”與“blind”。有 74 筆申訴（23.6%）提到碰撞或起火；車主通報 57 人受傷、0 人死亡。

一半的事故發生在年款起算 11 個月內；最集中的時期是第一年（佔 55%）。近 12 個月新增 110 筆申訴，前 12 個月是 156 筆，速度大致平穩。

NHTSA 列出這個年款 5 件安全召回。有 46% 的申訴落在召回已處理的零件範圍。有 7 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」（2026-03-18 開啟，仍在進行中）。

申訴指數

對比全部追蹤車款2.79
對比 Tesla 其他車款1.77
對比其他 2024 年款3.07
對比其他電動車2.08
上路前兩年的申訴數 · 對比同年款平均 (247)3.51
第 84 名／共 89 · 2024排行 ›

1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

20190.0 每年0.0
202041.2 每年0.98
2021187.9 每年4.47
2022182.7 每年4.34
2023311.4 每年7.4
2024117.4 每年2.79
202557.4 每年1.36

Tesla Model Y 各年款問題、申訴與召回 ›

車主在抱怨什麼

電系105 · 33.4% · 2.12×
駕駛輔助系統72 · 22.9% · 3.99×
內裝與配備30 · 9.6% · 1.07×
煞車21 · 6.7% · 1.1×
轉向19 · 6.1% · 0.94×
車身與結構18 · 5.7% · 0.62×
輪胎、輪圈與懸吊13 · 4.1% · 1.65×
其他9 · 2.9% · 1.6×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

cameras56
computer37
navigation31
gps26
blind26
self-driving17

駕駛輔助系統 · 申訴中常見的詞

fsd24
self-driving14
cameras14
cruise23
control33
lane24

內裝與配備 · 申訴中常見的詞

fsd7
reviewing3
automated3
prompt3
center7
self-driving3

問題分類: 駕駛輔助系統 · 電系 · 煞車 · 轉向 · 內裝與配備 · 輪胎、輪圈與懸吊 · 車身與結構 · 安全氣囊與安全帶 · 變速箱／動力系統 · 引擎

申訴提出的年份

通報碰撞: 72
通報起火: 4
受傷: 57
死亡: 0

事故發生時的車齡

1 年內55.4%
1–2 年25.8%
2–3 年18.8%
3–5 年0.0%
5 年以上0.0%

事故車齡中位數: 11 個月

車主怎麼說

While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median.

煞車 · 2026-08-23 · ODI 11758962 · 碰撞
On XXX at approximately 7:23 a.m., a 2024 Tesla Model Y was traveling westbound on [XXX] in [XXX] in the middle lane at approximately 71 mph with Full Self-Driving (FSD) engaged.

駕駛輔助系統 · 2026-08-21 · ODI 11758439 · 碰撞
SEVERE DEFECT: Unprompted autonomous steering overrides manual driving. When Autopilot is OFF, Emergency Lane Departure Avoidance (ELDA) violently yanks the steering wheel, steering TOWARD hazards like oncoming traffic on the left or a mountain/rock wall past…

轉向 · 2026-08-26 · ODI 11759885
During a software update, the vehicle was parked and no key was present inside the car. The car went into neutral and forward through my gate onto oncoming traffic. The car hit a parked car and then came to a stop.

內裝與配備 · 2026-08-17 · ODI 11757481 · 碰撞
I was using the Tesla FSD in stop and go traffic. At the moment I was moving with traffic at about 30 mph and then traffic started slowing down. The vehicle in front of me came to a complete stop. The FSD on my car started slowing down, but not fast enough.

駕駛輔助系統 · 2026-08-13 · ODI 11756721 · 碰撞

節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2024 · 電動車

車款	申訴	每車齡年申訴數	申訴指數
2024 Tesla Model X	26	9.7	0.23
2024 Ford F-150 Lightning	30	11.2	0.27
2024 Tesla Model S	38	14.2	0.34
2024 Ford Mustang Mach-E	42	15.7	0.37
2024 Volkswagen ID.4	48	17.9	0.43
2024 Kia EV6	71	26.5	0.63
2024 Tesla Model 3	215	80.4	1.91
2024 Hyundai Ioniq 5	222	83.0	1.97
2024 Tesla Model Y	314	117.4	2.79

安全召回 (5)

BACK OVER PREVENTION:SOFTWARE 案號 25V002000 · 2025-01-07

摘要: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

風險: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

處置: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 案號 24V935000 · 2024-12-17 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

風險: Driving with improperly inflated tires increases the risk of a crash.

處置: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

SEATS:FRONT ASSEMBLY:RECLINER 案號 24V886000 · 2024-11-22

摘要: Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.

風險: The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.

處置: Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 案號 24V554000 · 2024-07-24 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

風險: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 24V051000 · 2024-01-30 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

風險: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

處置: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

FSD Collisions in Reduced Roadway Visibility Conditions 進行中

EA26002 · ELECTRICAL SYSTEM:ADAS · 開啟 2026-03-18 · 年款: 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engaged 進行中

PE25012 · ELECTRICAL SYSTEM:ADAS · 開啟 2025-10-07 · 年款: 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting Requirements 進行中

AQ25002 · ELECTRICAL SYSTEM:ADAS · 開啟 2025-08-20 · 年款: 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts. 已結案

PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 開啟 2025-01-06 · 已結案 2026-04-03 · 年款: 2020, 2021, 2022, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions 已結案

PE24031 · ELECTRICAL SYSTEM:ADAS · 開啟 2024-10-17 · 已結案 2026-03-18 · 年款: 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy Effectiveness 進行中

RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · 開啟 2024-04-25 · 年款: 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Unexpected Brake Activation 已結案

PE22002 · FORWARD COLLISION AVOIDANCE: WARNINGS · 開啟 2022-02-16 · 已結案 2026-06-29 · 年款: 2021, 2022, 2023, 2024

On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 â 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware C…

常見問題

2024 年款 Tesla Model Y 有多少申訴？

NHTSA 收到 2024 年款 Tesla Model Y 共 314 筆申訴，約每車齡年 117.4 筆。

2024 年款 Tesla Model Y 最常見的問題是什麼？

最常見的類別是電系，佔申訴的 33.4%。

2024 年款 Tesla Model Y 有召回嗎？

NHTSA 列出這個年款 5 件安全召回。有 7 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」（2026-03-18 開啟，仍在進行中）。

2024 年款 Tesla Model Y 現在還有人在申訴嗎？

近 12 個月新增 110 筆申訴，前 12 個月是 156 筆，速度大致平穩。