Tesla 各車款申訴與召回
Tesla 的 4 款車、31 個年款，NHTSA 累計收到 9,421 筆車主申訴與 64 件召回案。品牌平均每車齡年 66.3 筆，申訴比一般車多（指數 1.58）。
分析
追蹤的 Tesla 車款中，Model S 的每年申訴最少，Model Y 最多。按年款看，品牌平均申訴率以 2023 年款最高（每年 126.9 筆），2019 年款最低（31.0 筆）。
Tesla 車主抱怨駕駛輔助系統的比例高於整體：佔申訴 29.6%，是全部追蹤車款的 5.2 倍。近 12 個月車主提出 1,300 筆申訴，前 12 個月是 1,277 筆，速度大致平穩。
召回：追蹤年款合計 64 件召回案，以 2022 年收件最多（20 件）。有 25 件 NHTSA 缺陷調查涉及 Tesla 車款，其中 8 件仍在進行。
車款
| 車款 | 級距 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 缺陷調查 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|---|
| Tesla Model Y | 電動車 | 3,749 | 128.3 | 3.05 | 持平 | 平穩 | 36 | 18 | 駕駛輔助系統 |
| Tesla Model 3 | 電動車 | 4,228 | 100.4 | 2.39 | 惡化中 | 平穩 | 35 | 18 | 駕駛輔助系統 |
| Tesla Model X | 電動車 | 736 | 18.6 | 0.44 | 惡化中 | 降溫 | 33 | 18 | 內裝與配備 |
| Tesla Model S | 電動車 | 708 | 17.4 | 0.41 | 惡化中 | 降溫 | 31 | 19 | 內裝與配備 |
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
各年款 · 每車齡年申訴數
全部車款平均: 42.1
車主在抱怨什麼
對比全部車款: 1.00 = 全部車款平均
召回（依收件年份）
勿駕駛／停戶外: 0
缺陷調查
- Lower Lateral Link detachment 進行中
The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failur…
- FSD Collisions in Reduced Roadway Visibility Conditions 進行中
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
- Emergency egress controls are not readily accessible and clearly identifiable. 已結案
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on November 24, 2025, requesting an investigation into the emergency mechanical door release in 2022 Model Year (MY) Tesla Model 3. The petition alleges that the controls for the emergency mechanical door release are not accessible and clearly identifiable and thus fail to comply with Federal Motor V…
- Traffic safety violations while Full Self Driving ("FSD") is engaged 進行中
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
- Electronic door handles become inoperative 進行中
The Office of Defects Investigation (ODI) has received nine Vehicle Owners Questionnaires (VOQs) reporting an inability to open doors on Model Year (MY) 2021 Tesla Model Y vehicles. The most commonly reported scenarios involved parents exiting the vehicle after a drive cycle in order to remove a child from the back seat or placing a child in the back seat before starting a drive cycle. In those e…
- Compliance with Standing General Order 2021-01 Reporting Requirements 進行中
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
- Actually Smart Summon sessions resulting in low-speed impacts. 已結案
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
- FSD Collisions in Reduced Roadway Visibility Conditions 已結案
On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
常見問題
Tesla 哪款車申訴最少？
追蹤的 Tesla 車款中，Model S 的每年申訴最少，Model Y 最多。
Tesla 車主最常抱怨什麼？
Tesla 車主抱怨駕駛輔助系統的比例高於整體：佔申訴 29.6%，是全部追蹤車款的 5.2 倍。近 12 個月車主提出 1,300 筆申訴，前 12 個月是 1,277 筆，速度大致平穩。
Tesla 有多少召回與調查？
召回：追蹤年款合計 64 件召回案，以 2022 年收件最多（20 件）。有 25 件 NHTSA 缺陷調查涉及 Tesla 車款，其中 8 件仍在進行。