Tesla Model 3 各年款問題、申訴與召回
在 8 個追蹤年款(2018–2025)中,NHTSA 累計收到 Tesla Model 3 的車主申訴 4,228 筆與 35 件安全召回,平均每車齡年 100.4 筆,申訴比一般車多很多(對全部追蹤車款的指數 2.39)。在電動車級距的 10 款車中,它的每年申訴數由少到多排第 8 名;級距平均是 56.4。
數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式
分析
趨勢在惡化。以上路前兩年的申訴數、並與同年款其他車相比來衡量,2023與2024 年款比 2018與2019 年款高 202%(每個年款早期申訴 252 筆,早年是 91 筆)。
2022 年款的申訴率最高(每年 163.3 筆),2020 年款最低(67.0 筆)。2022 年款的申訴率比這款車自己的平均高出五成以上,是最需要仔細查的年款。
綜合所有追蹤年款,最常見的問題類別是駕駛輔助系統(佔申訴 31.0%),其次是電系(13.1%)與煞車(12.2%)。駕駛輔助系統類申訴在這裡的比例是全部追蹤車款的 5.4 倍。車主申訴中反覆出現的詞:“autopilot”、“phantom”、“cruise”、“control”與“braking”。有 442 筆申訴(10.5%)提到碰撞或起火;所有年款合計通報 240 人受傷、16 人死亡。
近 12 個月車主提出 509 筆申訴,前 12 個月是 512 筆,速度大致平穩。近期申訴最多的是 2018 年款(100 筆)。綜合各年款,一半的事故發生在年款起算 27 個月內。
召回:追蹤年款合計 35 件召回案,以 2022 年收件最多(12 件),19 件可用 OTA 修復。有 18 件 NHTSA 缺陷調查涵蓋這款車,其中 6 件仍在進行,最近一件是「Lower Lateral Link detachment」(2026-07-29 開啟,仍在進行中)。
同級距中每年申訴比它少的有 Tesla Model S、Chevrolet Bolt EV、Tesla Model X與Ford Mustang Mach-E;比它多的有 Hyundai Ioniq 5與Tesla Model Y。
各年款一覽
| 年款 | 申訴 | 每車齡年申訴數 | 申訴指數 | 上路前兩年的申訴數 | 對比同年款平均 | 近 12 個月 | 召回 | 最常見問題 | |
|---|---|---|---|---|---|---|---|---|---|
| 2018 | 1,008 | 116.2 | 2.76 | 93 | 1.04 | 100 | 19 | 安全氣囊與安全帶 | 查看 › |
| 2019 | 608 | 79.2 | 1.88 | 89 | 1.1 | 61 | 22 | 駕駛輔助系統 | 查看 › |
| 2020 申訴最少 | 447 | 67.0 | 1.59 | 71 | 1.25 | 50 | 21 | 駕駛輔助系統 | 查看 › |
| 2021 | 657 | 115.8 | 2.75 | 411 | 6.72 | 52 | 22 | 駕駛輔助系統 | 查看 › |
| 2022 要特別留意的年款 | 763 | 163.3 | 3.88 | 593 | 8.02 | 56 | 18 | 駕駛輔助系統 | 查看 › |
| 2023 | 417 | 113.5 | 2.7 | 326 | 3.92 | 57 | 12 | 駕駛輔助系統 | 查看 › |
| 2024 | 215 | 80.4 | 1.91 | 179 | 2.55 | 69 | 5 | 內裝與配備 | 查看 › |
| 2025 | 113 | 67.6 | 1.61 | — | — | 64 | 3 | 駕駛輔助系統 | 查看 › |
1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。 上路前兩年的申訴數: 對比同年款平均. 計算方式
趨勢 · 對比同年款平均
上路前兩年的申訴數 ÷ 全部車款平均 (1.00)
申訴提出的年份
近 12 個月: 509 · 前 12 個月: 512 平穩
問題分類
電系 ›
552 · 13.1% · 0.83 對比全部車款 · 平穩
- visibility prevention25
- system visibility25
- safety restraint36
- screen85
安全氣囊與安全帶 ›
347 · 8.2% · 2.15 對比全部車款 · 降溫
- restraint211
- system fault136
- passenger safety99
- front passenger125
其他
123 · 2.9% · 1.61 對比全部車款 · 近期申訴太少,無法判斷
- accelerated44
- suddenly37
- front47
- acceleration27
燃油系統
20 · 0.5% · 0.11 對比全部車款 · 近期申訴太少,無法判斷
- charge7
- pcs3
- battery8
- pack3
申訴達 40 筆以上的問題分類才有專頁。
申訴中常見的詞
- autopilot645
- phantom625
- cruise924
- control1378
- braking898
- front1092
- restraint268
- fsd239
事故發生時的車齡
事故車齡中位數: 27 個月
車主怎麼說
Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors.
On XXX at approximately 12:56 PM Pacific on [XXX], my 2024 Tesla Model 3 VIN [XXX] was operating in Full Self-Driving (Supervised).
This is a follow-up to a previously submitted complaint regarding the same issue. I am submitting this update to reference NHTSA's recently opened investigation into 2018-2019 Tesla Model 3 suspension failures. Previous complaint ID is 11732882.
Tesla replaced the windshield on my 2021 Model 3 at the Tesla Service Center in Schaumburg, IL. Days after the installation, following a light rain, a film appeared on the exterior surface of the glass.
With its latest upgrade, 2026.20.6.11 with full self-driving V14 Light, Tesla no longer allows users to set a max speed. This is very dangerous, especially in school zones where the vehicle, with Full Self-Driving, consistently misreads the speed limit.
節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 電動車
| # | 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|
| 1 | Tesla Model S | 708 | 17.4 | 0.41 | 惡化中 | 降溫 | 31 | 內裝與配備 |
| 2 | Chevrolet Bolt EV | 532 | 17.8 | 0.42 | 持平 | 平穩 | 13 | 電系 |
| 3 | Tesla Model X | 736 | 18.6 | 0.44 | 惡化中 | 降溫 | 33 | 內裝與配備 |
| 4 | Ford Mustang Mach-E | 650 | 28.9 | 0.69 | 改善中 | 平穩 | 0 | 電系 |
| 5 | Ford F-150 Lightning | 536 | 33.4 | 0.79 | 改善中 | 降溫 | 2 | 電系 |
| 6 | Kia EV6 | 535 | 38.5 | 0.91 | 改善中 | 升溫 | 5 | 電系 |
| 7 | Volkswagen ID.4 | 991 | 48.7 | 1.16 | 惡化中 | 平穩 | 24 | 電系 |
| 8 | Tesla Model 3 | 4,228 | 100.4 | 2.39 | 惡化中 | 平穩 | 35 | 駕駛輔助系統 |
| 9 | Hyundai Ioniq 5 | 1,319 | 114.8 | 2.73 | 改善中 | 升溫 | 14 | 電系 |
| 10 | Tesla Model Y | 3,749 | 128.3 | 3.05 | 持平 | 平穩 | 36 | 駕駛輔助系統 |
召回(依收件年份)
- 召回案: 35
- 勿駕駛/停戶外: 0
- OTA 修復: 19
安全召回: 2018 (19) · 2019 (22) · 2020 (21) · 2021 (22) · 2022 (18) · 2023 (12) · 2024 (5) · 2025 (3)
缺陷調查
- Lower Lateral Link detachment 進行中
The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failur…
- FSD Collisions in Reduced Roadway Visibility Conditions 進行中
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
- Emergency egress controls are not readily accessible and clearly identifiable. 已結案
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on November 24, 2025, requesting an investigation into the emergency mechanical door release in 2022 Model Year (MY) Tesla Model 3. The petition alleges that the controls for the emergency mechanical door release are not accessible and clearly identifiable and thus fail to comply with Federal Motor V…
- Traffic safety violations while Full Self Driving ("FSD") is engaged 進行中
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
- Compliance with Standing General Order 2021-01 Reporting Requirements 進行中
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
- Actually Smart Summon sessions resulting in low-speed impacts. 已結案
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
常見問題
Tesla Model 3 哪個年款申訴最多?
2022 年款的申訴率最高(每年 163.3 筆),2020 年款最低(67.0 筆)。
Tesla Model 3 是越做越好還是越差?
趨勢在惡化。以上路前兩年的申訴數、並與同年款其他車相比來衡量,2023與2024 年款比 2018與2019 年款高 202%(每個年款早期申訴 252 筆,早年是 91 筆)。近 12 個月車主提出 509 筆申訴,前 12 個月是 512 筆,速度大致平穩。
Tesla Model 3 最常見的問題是什麼?
綜合所有追蹤年款,最常見的問題類別是駕駛輔助系統(佔申訴 31.0%),其次是電系(13.1%)與煞車(12.2%)。車主申訴中反覆出現的詞:“autopilot”、“phantom”、“cruise”、“control”與“braking”。
Tesla Model 3 跟其他電動車比起來如何?
在電動車級距的 10 款車中,它的每年申訴數由少到多排第 8 名;級距平均是 56.4。同級距中每年申訴比它少的有 Tesla Model S、Chevrolet Bolt EV、Tesla Model X與Ford Mustang Mach-E;比它多的有 Hyundai Ioniq 5與Tesla Model Y。
Tesla Model 3 有召回或進行中的調查嗎?
召回:追蹤年款合計 35 件召回案,以 2022 年收件最多(12 件),19 件可用 OTA 修復。有 18 件 NHTSA 缺陷調查涵蓋這款車,其中 6 件仍在進行,最近一件是「Lower Lateral Link detachment」(2026-07-29 開啟,仍在進行中)。