InsightArise Cars美國車主申訴指數
繁體中文

2018 年款 Tesla Model 3 問題、申訴與召回

多很多 平穩

NHTSA 收到 2018 年款 Tesla Model 3 的車主申訴共 1,008 筆,換算每車齡年 116.2 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.76;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 67 名。與 Tesla 其他車款相比,它的申訴率高 75%;與其他電動車相比則高 106%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-05-04 與 2026-08-31 之間。 事故發生到提出申訴的中位延遲:9 天。

1,008申訴
116.2每車齡年申訴數
2.76申訴指數 對比全部追蹤車款
19召回
10.4%涉及碰撞或起火的比例
100近 12 個月

分析

後一年款(2019)每年 79.2 筆,比這一年款少。2018 年款上路前兩年累積 93 筆申訴,比同年款車的平均差不多。

最常見的問題類別是安全氣囊與安全帶(佔申訴 16.5%),其次是電系(15.5%)與駕駛輔助系統(14.9%)。安全氣囊與安全帶類申訴在這裡的比例是全部追蹤車款的 4.3 倍。在安全氣囊與安全帶類申訴裡,車主最常提到 “restraint”、“system fault”、“passenger safety”、“front passenger”與“airbag”。有 105 筆申訴(10.4%)提到碰撞或起火;車主通報 43 人受傷、0 人死亡。

一半的事故發生在年款起算 60 個月內;最集中的時期是五年以後(佔 51%)。近 12 個月新增 100 筆申訴,前 12 個月是 96 筆,速度大致平穩。

NHTSA 列出這個年款 19 件安全召回。 有 77% 的申訴落在召回已處理的零件範圍。有 15 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Lower Lateral Link detachment」(2026-07-29 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款2.76
  • 對比 Tesla 其他車款1.75
  • 對比其他 2018 年款2.37
  • 對比其他電動車2.06
  • 上路前兩年的申訴數 · 對比同年款平均 (93)1.04
  • 第 67 名/共 73 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 2018116.2 每年2.76
  • 201979.2 每年1.88
  • 202067.0 每年1.59
  • 2021115.8 每年2.75
  • 2022163.3 每年3.88
  • 2023113.5 每年2.7
  • 202480.4 每年1.91
  • 202567.6 每年1.61

Tesla Model 3 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 安全氣囊與安全帶166 · 16.5% · 4.32×
  • 電系156 · 15.5% · 0.98×
  • 駕駛輔助系統150 · 14.9% · 2.6×
  • 輪胎、輪圈與懸吊141 · 14.0% · 5.62×
  • 內裝與配備88 · 8.7% · 0.97×
  • 車身與結構79 · 7.8% · 0.85×
  • 煞車77 · 7.6% · 1.25×
  • 轉向71 · 7.0% · 1.08×

對比全部車款: 1.00 = 全部車款平均

安全氣囊與安全帶 · 申訴中常見的詞

  • restraint116
  • system fault78
  • passenger safety50
  • front passenger68
  • airbag68
  • seat88

電系 · 申訴中常見的詞

  • power conversion16
  • conversion system15
  • safety restraint21
  • system fault20
  • restraint system20
  • visibility prevention12

駕駛輔助系統 · 申訴中常見的詞

  • autopilot56
  • phantom38
  • braking50
  • full self18
  • lane45
  • fsd20

問題分類: 駕駛輔助系統 · 電系 · 煞車 · 安全氣囊與安全帶 · 內裝與配備 · 轉向 · 輪胎、輪圈與懸吊 · 車身與結構 · 變速箱/動力系統 · 燈光 · 引擎

申訴提出的年份

2018: 30 30 2018 2019: 63 63 2019 2020: 64 64 2020 2021: 71 71 2021 2022: 223 223 2022 2023: 219 219 2023 2024: 185 185 2024 2025: 85 85 2025 2026: 68 68 2026
  • 通報碰撞: 101
  • 通報起火: 4
  • 受傷: 43
  • 死亡: 0

事故發生時的車齡

  • 1 年內4.0%
  • 1–2 年8.4%
  • 2–3 年6.2%
  • 3–5 年30.4%
  • 5 年以上51.0%

事故車齡中位數: 60 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 電動車

車款申訴每車齡年申訴數申訴指數
2018 Tesla Model S12814.80.35
2018 Tesla Model X14016.10.38
2018 Tesla Model 31,008116.22.76

安全召回 (19)

EXTERIOR LIGHTING:HEADLIGHTS 案號 26V507000 · 2026-08-05

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

處置: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 案號 24V935000 · 2024-12-17 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

風險: Driving with improperly inflated tires increases the risk of a crash.

處置: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 案號 24V376000 · 2024-05-28 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

處置: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT 案號 24V153000 · 2024-02-27 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

風險: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

處置: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 24V051000 · 2024-01-30 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

風險: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

處置: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案號 23V838000 · 2023-12-12 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

風險: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

SUSPENSION:FRONT 案號 23V235000 · 2023-03-31

摘要: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

風險: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

處置: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.

STEERING:AUTOMATED/ADAPTIVE STEERING 案號 23V085000 · 2023-02-15 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

風險: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

SEAT BELTS:REAR/OTHER:ANCHORAGE 案號 22V798000 · 2022-10-21

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

風險: An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

處置: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS 案號 22V702000 · 2022-09-19 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

風險: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

處置: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 22V263000 · 2022-04-18 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

風險: The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

ELECTRICAL SYSTEM:SOFTWARE 案號 22V235000 · 2022-04-12 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

風險: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 22V169000 · 2022-03-18 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

ELECTRICAL SYSTEM:SOFTWARE 案號 22V063000 · 2022-02-04 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

風險: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

ELECTRICAL SYSTEM:SOFTWARE 案號 22V045000 · 2022-02-01 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

處置: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案號 22V037000 · 2022-01-27 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

風險: Failing to stop at a stop sign can increase the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK 案號 21V00D000 · 2021-12-21

摘要: Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

風險: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

處置: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 21V846000 · 2021-10-29 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

風險: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

處置: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

SEAT BELTS 案號 21V389000 · 2021-05-25

摘要: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

風險: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

處置: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2018 年款 Tesla Model 3 有多少申訴?

NHTSA 收到 2018 年款 Tesla Model 3 共 1,008 筆申訴,約每車齡年 116.2 筆。

2018 年款 Tesla Model 3 最常見的問題是什麼?

最常見的類別是安全氣囊與安全帶,佔申訴的 16.5%。

2018 年款 Tesla Model 3 有召回嗎?

NHTSA 列出這個年款 19 件安全召回。 有 15 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Lower Lateral Link detachment」(2026-07-29 開啟,仍在進行中)。

2018 年款 Tesla Model 3 現在還有人在申訴嗎?

近 12 個月新增 100 筆申訴,前 12 個月是 96 筆,速度大致平穩。

2018 年款 Tesla Model 3 跟同類車比起來如何?

NHTSA 收到 2018 年款 Tesla Model 3 的車主申訴共 1,008 筆,換算每車齡年 116.2 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.76;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 67 名。與 Tesla 其他車款相比,它的申訴率高 75%;與其他電動車相比則高 106%。