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2023 年款 Tesla Model 3 問題、申訴與召回

多很多 平穩

NHTSA 收到 2023 年款 Tesla Model 3 的車主申訴共 417 筆,換算每車齡年 113.5 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.70;1.00 為全部追蹤車款的平均)。在我們追蹤的 92 款 2023 年款車中,它的每年申訴數由少到多排第 85 名。與 Tesla 其他車款相比,它的申訴率高 71%;與其他電動車相比則高 101%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2022-11-12 與 2026-08-27 之間。 事故發生到提出申訴的中位延遲:4 天。

417申訴
113.5每車齡年申訴數
2.7申訴指數 對比全部追蹤車款
12召回
17.0%涉及碰撞或起火的比例
57近 12 個月

分析

前一年款(2022)每年 163.3 筆,比這一年款多。後一年款(2024)每年 80.4 筆,比這一年款少。2023 年款上路前兩年累積 326 筆申訴,比同年款車的平均高 292%。

最常見的問題類別是駕駛輔助系統(佔申訴 29.7%),其次是轉向(17.5%)與電系(12.7%)。駕駛輔助系統類申訴在這裡的比例是全部追蹤車款的 5.2 倍。在駕駛輔助系統類申訴裡,車主最常提到 “cruise control”、“autopilot”、“braking”、“phantom”與“brakes”。有 71 筆申訴(17.0%)提到碰撞或起火;車主通報 49 人受傷、1 人死亡。

一半的事故發生在年款起算 10 個月內;最集中的時期是第一年(佔 58%)。近 12 個月新增 57 筆申訴,前 12 個月是 54 筆,速度大致平穩。

NHTSA 列出這個年款 12 件安全召回。 有 43% 的申訴落在召回已處理的零件範圍。有 13 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Lower Lateral Link detachment」(2026-07-29 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款2.7
  • 對比 Tesla 其他車款1.71
  • 對比其他 2023 年款2.7
  • 對比其他電動車2.01
  • 上路前兩年的申訴數 · 對比同年款平均 (326)3.92
  • 第 85 名/共 92 · 2023排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 2018116.2 每年2.76
  • 201979.2 每年1.88
  • 202067.0 每年1.59
  • 2021115.8 每年2.75
  • 2022163.3 每年3.88
  • 2023113.5 每年2.7
  • 202480.4 每年1.91
  • 202567.6 每年1.61

Tesla Model 3 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 駕駛輔助系統124 · 29.7% · 5.18×
  • 轉向73 · 17.5% · 2.7×
  • 電系53 · 12.7% · 0.81×
  • 煞車49 · 11.8% · 1.95×
  • 內裝與配備30 · 7.2% · 0.8×
  • 車身與結構23 · 5.5% · 0.6×
  • 安全氣囊與安全帶18 · 4.3% · 1.13×
  • 其他14 · 3.4% · 1.88×

對比全部車款: 1.00 = 全部車款平均

駕駛輔助系統 · 申訴中常見的詞

  • cruise control60
  • autopilot35
  • braking51
  • phantom30
  • brakes44
  • behind35

轉向 · 申訴中常見的詞

  • steering65
  • wheel52
  • assist reduced14
  • turn31
  • rack13
  • center21

電系 · 申訴中常見的詞

  • app7
  • rear doors4
  • feature8
  • self-driving4
  • version4
  • disabled6

問題分類: 駕駛輔助系統 · 電系 · 煞車 · 安全氣囊與安全帶 · 內裝與配備 · 轉向 · 輪胎、輪圈與懸吊 · 車身與結構 · 變速箱/動力系統 · 燈光 · 引擎

申訴提出的年份

2022: 11 11 2022 2023: 211 211 2023 2024: 104 104 2024 2025: 55 55 2025 2026: 36 36 2026
  • 通報碰撞: 71
  • 通報起火: 1
  • 受傷: 49
  • 死亡: 1

事故發生時的車齡

  • 1 年內58.3%
  • 1–2 年22.3%
  • 2–3 年11.8%
  • 3–5 年7.7%
  • 5 年以上0.0%

事故車齡中位數: 10 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2023 · 電動車

車款申訴每車齡年申訴數申訴指數
2023 Chevrolet Bolt EV5916.10.38
2023 Tesla Model S11230.50.72
2023 Ford Mustang Mach-E11932.40.77
2023 Kia EV613637.00.88
2023 Tesla Model X19252.31.24
2023 Ford F-150 Lightning19954.21.29
2023 Hyundai Ioniq 5385104.82.49
2023 Tesla Model 3417113.52.7
2023 Volkswagen ID.4453123.32.93
2023 Tesla Model Y1,144311.47.4

安全召回 (12)

EXTERIOR LIGHTING:HEADLIGHTS 案號 26V507000 · 2026-08-05

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

處置: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

BACK OVER PREVENTION:SOFTWARE 案號 26V283000 · 2026-05-05

摘要: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

STEERING:ELECTRIC POWER ASSIST SYSTEM 案號 25V092000 · 2025-02-14 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

風險: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 案號 24V935000 · 2024-12-17 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

風險: Driving with improperly inflated tires increases the risk of a crash.

處置: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 案號 24V554000 · 2024-07-24 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

風險: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 案號 24V376000 · 2024-05-28 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

處置: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 24V051000 · 2024-01-30 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

風險: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

處置: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案號 23V838000 · 2023-12-12 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

風險: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 23V434000 · 2023-06-19

摘要: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

風險: A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.

處置: Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.

STEERING:AUTOMATED/ADAPTIVE STEERING 案號 23V085000 · 2023-02-15 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

風險: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

EXTERIOR LIGHTING:TAIL LIGHTS 案號 22V844000 · 2022-11-15 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

風險: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

AIR BAGS:SIDE/WINDOW:CURTAIN 案號 21V834000 · 2021-10-25

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

風險: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

處置: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2023 年款 Tesla Model 3 有多少申訴?

NHTSA 收到 2023 年款 Tesla Model 3 共 417 筆申訴,約每車齡年 113.5 筆。

2023 年款 Tesla Model 3 最常見的問題是什麼?

最常見的類別是駕駛輔助系統,佔申訴的 29.7%。

2023 年款 Tesla Model 3 有召回嗎?

NHTSA 列出這個年款 12 件安全召回。 有 13 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Lower Lateral Link detachment」(2026-07-29 開啟,仍在進行中)。

2023 年款 Tesla Model 3 現在還有人在申訴嗎?

近 12 個月新增 57 筆申訴,前 12 個月是 54 筆,速度大致平穩。

2023 年款 Tesla Model 3 跟同類車比起來如何?

NHTSA 收到 2023 年款 Tesla Model 3 的車主申訴共 417 筆,換算每車齡年 113.5 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.70;1.00 為全部追蹤車款的平均)。在我們追蹤的 92 款 2023 年款車中,它的每年申訴數由少到多排第 85 名。與 Tesla 其他車款相比,它的申訴率高 71%;與其他電動車相比則高 101%。