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2023 年款 Tesla Model S 問題、申訴與召回

較少 降溫

NHTSA 收到 2023 年款 Tesla Model S 的車主申訴共 112 筆,換算每車齡年 30.5 筆,以同車齡的車來說申訴比一般車少(申訴指數 0.72;1.00 為全部追蹤車款的平均)。在我們追蹤的 92 款 2023 年款車中,它的每年申訴數由少到多排第 56 名。與 Tesla 其他車款相比,它的申訴率低 54%;與其他電動車相比則低 46%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2023-01-10 與 2026-08-28 之間。 事故發生到提出申訴的中位延遲:4 天。

112申訴
30.5每車齡年申訴數
0.72申訴指數 對比全部追蹤車款
13召回
7.1%涉及碰撞或起火的比例
16近 12 個月

分析

前一年款(2022)每年 29.1 筆,與這一年款差不多。後一年款(2024)每年 14.2 筆,比這一年款少。2023 年款上路前兩年累積 85 筆申訴,比同年款車的平均差不多。

最常見的問題類別是內裝與配備(佔申訴 42.0%),其次是轉向(15.2%)與電系(9.8%)。內裝與配備類申訴在這裡的比例是全部追蹤車款的 4.7 倍。在內裝與配備類申訴裡,車主最常提到 “horn”、“button”、“center steering”、“steering wheel”與“small”。有 8 筆申訴(7.1%)提到碰撞或起火;車主通報 0 人受傷、0 人死亡。

一半的事故發生在年款起算 15 個月內;最集中的時期是第二年(佔 54%)。近 12 個月新增 16 筆申訴,前 12 個月是 24 筆,申訴速度在降溫。

NHTSA 列出這個年款 13 件安全召回。 有 39% 的申訴落在召回已處理的零件範圍。有 10 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」(2026-03-18 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款0.72
  • 對比 Tesla 其他車款0.46
  • 對比其他 2023 年款0.72
  • 對比其他電動車0.54
  • 上路前兩年的申訴數 · 對比同年款平均 (85)1.02
  • 第 56 名/共 92 · 2023排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Tesla Model S 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 內裝與配備47 · 42.0% · 4.69×
  • 轉向17 · 15.2% · 2.34×
  • 電系11 · 9.8% · 0.62×
  • 駕駛輔助系統11 · 9.8% · 1.71×
  • 輪胎、輪圈與懸吊6 · 5.4% · 2.17×
  • 燈光5 · 4.5% · 2.88×
  • 變速箱/動力系統3 · 2.7% · 0.23×
  • 煞車3 · 2.7% · 0.45×

對比全部車款: 1.00 = 全部車款平均

內裝與配備 · 申訴中常見的詞

  • horn43
  • button37
  • center steering19
  • steering wheel35
  • small21
  • honk11

轉向 · 申訴中常見的詞

  • horn14
  • button13
  • steering wheel14
  • side steering6
  • center steering4
  • right side5

電系 · 申訴中常見的詞

  • activate horn3
  • steering wheel5
  • center4
  • button3
  • emergency3
  • right3

問題分類: 內裝與配備 · 駕駛輔助系統 · 電系 · 輪胎、輪圈與懸吊 · 轉向 · 車身與結構 · 煞車

申訴提出的年份

2023: 21 21 2023 2024: 64 64 2024 2025: 16 16 2025 2026: 11 11 2026
  • 通報碰撞: 8
  • 通報起火: 0
  • 受傷: 0
  • 死亡: 0

事故發生時的車齡

  • 1 年內25.0%
  • 1–2 年53.6%
  • 2–3 年13.4%
  • 3–5 年8.0%
  • 5 年以上0.0%

事故車齡中位數: 15 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2023 · 電動車

車款申訴每車齡年申訴數申訴指數
2023 Chevrolet Bolt EV5916.10.38
2023 Tesla Model S11230.50.72
2023 Ford Mustang Mach-E11932.40.77
2023 Kia EV613637.00.88
2023 Tesla Model X19252.31.24
2023 Ford F-150 Lightning19954.21.29
2023 Hyundai Ioniq 5385104.82.49
2023 Tesla Model 3417113.52.7
2023 Volkswagen ID.4453123.32.93
2023 Tesla Model Y1,144311.47.4

安全召回 (13)

BACK OVER PREVENTION:SOFTWARE 案號 26V283000 · 2026-05-05

摘要: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

AIR BAGS 案號 25V172000 · 2025-03-19

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

風險: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

處置: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION 案號 24V967000 · 2024-12-24

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

風險: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

處置: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 案號 24V554000 · 2024-07-24 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

風險: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 案號 24V376000 · 2024-05-28 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

處置: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 24V051000 · 2024-01-30 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

風險: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

處置: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 24V035000 · 2024-01-22 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

風險: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH 案號 23V862000 · 2023-12-19 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

風險: An unlocked door may unlatch and open during a crash, increasing the risk of injury.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案號 23V838000 · 2023-12-12 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

風險: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING: STEERING WHEEL/HANDLE BAR 案號 23V743000 · 2023-11-03

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

風險: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

處置: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 23V489000 · 2023-07-14

摘要: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

風險: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.

處置: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.

SEAT BELTS:FRONT 案號 23V488000 · 2023-07-14

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

風險: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

STEERING:AUTOMATED/ADAPTIVE STEERING 案號 23V085000 · 2023-02-15 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

風險: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2023 年款 Tesla Model S 有多少申訴?

NHTSA 收到 2023 年款 Tesla Model S 共 112 筆申訴,約每車齡年 30.5 筆。

2023 年款 Tesla Model S 最常見的問題是什麼?

最常見的類別是內裝與配備,佔申訴的 42.0%。

2023 年款 Tesla Model S 有召回嗎?

NHTSA 列出這個年款 13 件安全召回。 有 10 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」(2026-03-18 開啟,仍在進行中)。

2023 年款 Tesla Model S 現在還有人在申訴嗎?

近 12 個月新增 16 筆申訴,前 12 個月是 24 筆,申訴速度在降溫。

2023 年款 Tesla Model S 跟同類車比起來如何?

NHTSA 收到 2023 年款 Tesla Model S 的車主申訴共 112 筆,換算每車齡年 30.5 筆,以同車齡的車來說申訴比一般車少(申訴指數 0.72;1.00 為全部追蹤車款的平均)。在我們追蹤的 92 款 2023 年款車中,它的每年申訴數由少到多排第 56 名。與 Tesla 其他車款相比,它的申訴率低 54%;與其他電動車相比則低 46%。