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2023 年款 Volkswagen ID.4 問題、申訴與召回

多很多 降溫

NHTSA 收到 2023 年款 Volkswagen ID.4 的車主申訴共 453 筆,換算每車齡年 123.3 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.93;1.00 為全部追蹤車款的平均)。在我們追蹤的 92 款 2023 年款車中,它的每年申訴數由少到多排第 86 名。與 Volkswagen 其他車款相比,它的申訴率高 322%;與其他電動車相比則高 119%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2022-11-22 與 2026-08-27 之間。 事故發生到提出申訴的中位延遲:16 天。

453申訴
123.3每車齡年申訴數
2.93申訴指數 對比全部追蹤車款
13召回 · ⚠ 3
13.2%涉及碰撞或起火的比例
108近 12 個月

分析

前一年款(2022)每年 28.7 筆,比這一年款少。後一年款(2024)每年 17.9 筆,比這一年款少。2023 年款上路前兩年累積 278 筆申訴,比同年款車的平均高 235%。

最常見的問題類別是電系(佔申訴 46.4%),其次是車身與結構(11.0%)與內裝與配備(10.2%)。電系類申訴在這裡的比例是全部追蹤車款的 3.0 倍。在電系類申訴裡,車主最常提到 “equipment electrical”、“prevention equipment”、“electrical system”、“speedometer”與“system recall”。有 60 筆申訴(13.2%)提到碰撞或起火;車主通報 32 人受傷、0 人死亡。

一半的事故發生在年款起算 19 個月內;最集中的時期是第二年(佔 39%)。近 12 個月新增 108 筆申訴,前 12 個月是 159 筆,申訴速度在降溫。

NHTSA 列出這個年款 13 件安全召回,其中 3 件帶有勿駕駛或停戶外警告。 有 69% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Inadvertent Door Opening」(2024-05-16 開啟,已於 2024-11-04 結案)。

申訴指數

  • 對比全部追蹤車款2.93
  • 對比 Volkswagen 其他車款4.22
  • 對比其他 2023 年款2.93
  • 對比其他電動車2.19
  • 上路前兩年的申訴數 · 對比同年款平均 (278)3.35
  • 第 86 名/共 92 · 2023排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 202158.2 每年1.38
  • 202228.7 每年0.68
  • 2023123.3 每年2.93
  • 202417.9 每年0.43
  • 202515.5 每年0.37

Volkswagen ID.4 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系210 · 46.4% · 2.95×
  • 車身與結構50 · 11.0% · 1.2×
  • 內裝與配備46 · 10.2% · 1.14×
  • 駕駛輔助系統34 · 7.5% · 1.31×
  • 變速箱/動力系統26 · 5.7% · 0.49×
  • 引擎25 · 5.5% · 0.25×
  • 煞車22 · 4.9% · 0.81×
  • 其他11 · 2.4% · 1.33×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • equipment electrical28
  • prevention equipment28
  • electrical system48
  • speedometer28
  • system recall27
  • infotainment32

車身與結構 · 申訴中常見的詞

  • door24
  • notification structure8
  • opened14
  • passenger17
  • handle9
  • available21

內裝與配備 · 申訴中常見的詞

  • door17
  • open14
  • handle6
  • navigation system4
  • black6
  • gps4

問題分類: 電系 · 內裝與配備 · 車身與結構 · 煞車 · 駕駛輔助系統 · 變速箱/動力系統 · 引擎

申訴提出的年份

2022: 2 2 2022 2023: 94 94 2023 2024: 182 182 2024 2025: 94 94 2025 2026: 81 81 2026
  • 通報碰撞: 53
  • 通報起火: 7
  • 受傷: 32
  • 死亡: 0

事故發生時的車齡

  • 1 年內28.3%
  • 1–2 年39.3%
  • 2–3 年19.6%
  • 3–5 年12.8%
  • 5 年以上0.0%

事故車齡中位數: 19 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2023 · 電動車

車款申訴每車齡年申訴數申訴指數
2023 Chevrolet Bolt EV5916.10.38
2023 Tesla Model S11230.50.72
2023 Ford Mustang Mach-E11932.40.77
2023 Kia EV613637.00.88
2023 Tesla Model X19252.31.24
2023 Ford F-150 Lightning19954.21.29
2023 Hyundai Ioniq 5385104.82.49
2023 Tesla Model 3417113.52.7
2023 Volkswagen ID.4453123.32.93
2023 Tesla Model Y1,144311.47.4

安全召回 (13)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 26V028000 · 2026-01-21

⚠ 停在戶外/勿駕駛警告

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

風險: A vehicle fire while parked or driving can increase the risk of injury.

處置: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 26V030000 · 2026-01-21

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

風險: A high-voltage battery that overheats increases the risk of a fire.

處置: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 25V836000 · 2025-12-03

⚠ 停在戶外/勿駕駛警告

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

風險: A vehicle fire while parked or driving can increase the risk of injury.

處置: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

SERVICE BRAKES 案號 25V434000 · 2025-06-30

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

風險: A loss of vehicle control increases the risk of a crash.

處置: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案號 25V120000 · 2025-02-27

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

風險: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

處置: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 24V875000 · 2024-11-20

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

處置: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案號 24V651000 · 2024-09-04

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

風險: A vehicle door that opens unexpectedly while driving increases the risk of injury.

處置: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案號 24V643000 · 2024-08-28

摘要: Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.

風險: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

處置: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

BACK OVER PREVENTION:SOFTWARE 案號 24V344000 · 2024-05-15

摘要: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

風險: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

處置: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

STRUCTURE 案號 23V750000 · 2023-12-07

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

風險: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

處置: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES 案號 22V956000 · 2022-12-29

⚠ 停在戶外/勿駕駛警告

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.

風險: A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.

處置: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR 案號 22V830000 · 2022-11-09

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.

風險: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.

處置: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 22V823000 · 2022-11-02

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

處置: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2023 年款 Volkswagen ID.4 有多少申訴?

NHTSA 收到 2023 年款 Volkswagen ID.4 共 453 筆申訴,約每車齡年 123.3 筆。

2023 年款 Volkswagen ID.4 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 46.4%。

2023 年款 Volkswagen ID.4 有召回嗎?

NHTSA 列出這個年款 13 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Inadvertent Door Opening」(2024-05-16 開啟,已於 2024-11-04 結案)。

2023 年款 Volkswagen ID.4 現在還有人在申訴嗎?

近 12 個月新增 108 筆申訴,前 12 個月是 159 筆,申訴速度在降溫。

2023 年款 Volkswagen ID.4 跟同類車比起來如何?

NHTSA 收到 2023 年款 Volkswagen ID.4 的車主申訴共 453 筆,換算每車齡年 123.3 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.93;1.00 為全部追蹤車款的平均)。在我們追蹤的 92 款 2023 年款車中,它的每年申訴數由少到多排第 86 名。與 Volkswagen 其他車款相比,它的申訴率高 322%;與其他電動車相比則高 119%。