Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2022-11-22 e 2026-10-12. Mediana entre o incidente e o registro: 16 dias.
Análise
O ano-modelo anterior (2022) registrou 28,6 reclamações por ano, menos do que este. O ano-modelo seguinte (2024) registrou 17,6 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2023 acumulou 278 reclamações, 234 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Sistema elétrico (46,1 % das reclamações), seguido de Carroceria e estrutura (11,0 %) e Desconhecido ou outro (10,4 %). Reclamações de Sistema elétrico são aqui 2,9 vezes mais frequentes do que no conjunto dos veículos acompanhados. 61 reclamações (13,2 %) descrevem colisão ou incêndio; os donos mencionam 32 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 19 meses após o início do ano-modelo; o período mais intenso foi o segundo ano (38 % dos incidentes). Nos últimos 12 meses foram registradas 102 novas reclamações, contra 136 nos 12 meses anteriores: uma queda de 25 %.
A NHTSA lista 14 recalls de segurança para este ano-modelo, 3 com aviso de não dirigir ou estacionar ao ar livre. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Inadvertent Door Opening” (consulta de recall, aberta em 2024-05-16, encerrada em 2024-11-04).
Recalls de segurança (14)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 26V630000 · 2026-09-30
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2026 ID.4 vehicles. The high voltage battery may fail and lead to a vehicle fire.
Risco: A vehicle fire increases the risk of injury.
Solução: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed November 27, 2026. Additional letters will be sent once the remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EX. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 6, 2026.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 26V028000 · 2026-01-21
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Risco: A vehicle fire while parked or driving can increase the risk of injury.
Solução: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 26V030000 · 2026-01-21
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Risco: A high-voltage battery that overheats increases the risk of a fire.
Solução: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 25V836000 · 2025-12-03
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Risco: A vehicle fire while parked or driving can increase the risk of injury.
Solução: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.
SERVICE BRAKES Número 25V434000 · 2025-06-30
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risco: A loss of vehicle control increases the risk of a crash.
Solução: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) Número 25V120000 · 2025-02-27
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risco: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Solução: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 24V875000 · 2024-11-20
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risco: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Solução: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR Número 24V651000 · 2024-09-04
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Risco: A vehicle door that opens unexpectedly while driving increases the risk of injury.
Solução: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE Número 24V643000 · 2024-08-28
Resumo: Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
Risco: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.
Solução: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagens number for this recall is 69E8.
BACK OVER PREVENTION:SOFTWARE Número 24V344000 · 2024-05-15
Resumo: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Risco: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Solução: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
STRUCTURE Número 23V750000 · 2023-12-07
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Risco: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.
Solução: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES Número 22V956000 · 2022-12-29
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.
Risco: A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.
Solução: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR Número 22V830000 · 2022-11-09
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
Risco: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.
Solução: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 22V823000 · 2022-11-02
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risco: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Solução: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
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