InsightArise Cars米国の自動車オーナー苦情指数
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2023 年式 Volkswagen ID.4 の不具合・苦情・リコール

かなり多い 前年比 ±30% 以内

NHTSA には 2023 年式 Volkswagen ID.4 についてオーナー苦情が 462 件寄せられており、車齢1年あたり 121.9 件で、苦情は一般的な水準よりかなり多い水準です(苦情指数 3.02、1.00 が追跡中の全車種の平均)。追跡中の 2023 年式 92 車種のうち、年あたり苦情の少なさで 86 位です。Volkswagen の他車種と比べると苦情率は324% 高い、他の電気自動車と比べると140% 高いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2022-11-22 から 2026-10-12 まで。 発生から提出までの中央値:16 日。

462苦情
121.9車齢1年あたりの苦情数
3.02苦情指数 追跡中の全車種との比較
14リコール · ⚠ 3
13.2%衝突・火災を含む割合
102直近12か月

分析

前年式(2022)は年あたり 28.6 件で、この年式より少ない。翌年式(2024)は年あたり 17.6 件で、この年式より少ない。2023 年式は発売後2年間で 278 件の苦情を集め、同年式の平均的な車より234% 高い水準でした。

最も多い問題領域は電装(苦情の 46.1%)で、次いでボディ・構造(11.0%)、不明・その他(10.4%)です。電装の苦情は、追跡中の全車種と比べて 2.9 倍の割合で発生しています。61 件(13.2%)は衝突または火災を伴い、負傷 32 件、死亡 0 件が報告されています。

報告された事象の半数は年式開始から 19 か月以内に発生し、最も多い時期は2年目(38%)でした。直近12か月の新規苦情は 102 件で、その前の12か月は 136 件。25% の減少です。

NHTSA はこの年式について14 件の安全リコールを掲載しています(うち 3 件に運転禁止または屋外駐車の警告)。この年式は 1 件の NHTSA 調査の対象で、最新は「Inadvertent Door Opening」(リコール照会、2024-05-16 開始、2024-11-04 に終了)です。

苦情指数

  • 追跡中の全車種との比較3.02
  • Volkswagen の他車種との比較4.24
  • 他の 2023 年式との比較2.89
  • 他の電気自動車との比較2.4
  • 発売後2年間の苦情数 · 同年式平均との比較 (278)3.34
  • 92 車種中 86 位 · 2023ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 202158.1 年あたり1.44
  • 202228.6 年あたり0.71
  • 2023121.9 年あたり3.02
  • 202417.6 年あたり0.44
  • 202515.1 年あたり0.37

Volkswagen ID.4 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • 電装213 · 46.1% · 2.93×
  • ボディ・構造51 · 11.0% · 1.21×
  • 不明・その他48 · 10.4% · 1.16×
  • 運転支援システム35 · 7.6% · 1.33×
  • エンジン26 · 5.6% · 0.25×
  • トランスミッション/駆動系26 · 5.6% · 0.48×
  • ブレーキ22 · 4.8% · 0.8×
  • その他12 · 2.6% · 1.41×

全車種との比較: 1.00 = 全車種平均

問題領域: 電装 · 不明・その他 · ボディ・構造 · 運転支援システム · トランスミッション/駆動系 · ブレーキ · エンジン

苦情が提出された年

2022: 2 2 2022 2023: 94 94 2023 2024: 182 182 2024 2025: 94 94 2025 2026: 90 90 2026
  • 衝突の報告: 54
  • 火災の報告: 7
  • 負傷: 32
  • 死亡: 0

事故発生時の車齢

  • 1年未満27.7%
  • 1〜2年38.5%
  • 2〜3年19.3%
  • 3〜5年14.5%
  • 5年以上まだ到達せず

事故時車齢の中央値: 19 か月

オーナーの報告

NHTSA に提出された苦情(英語)の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2023 · 電気自動車

車種苦情車齢1年あたりの苦情数苦情指数
2023 Chevrolet Bolt EV6116.10.4
2023 Tesla Model S11430.10.75
2023 Ford Mustang Mach-E12633.30.83
2023 Kia EV613736.20.9
2023 Tesla Model X19451.21.27
2023 Ford F-150 Lightning20654.41.35
2023 Hyundai Ioniq 5388102.42.54
2023 Tesla Model 3428113.02.8
2023 Volkswagen ID.4462121.93.02
2023 Tesla Model Y1,179311.17.71

安全リコール (14)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 26V630000 · 2026-09-30

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2026 ID.4 vehicles. The high voltage battery may fail and lead to a vehicle fire.

リスク: A vehicle fire increases the risk of injury.

対策: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed November 27, 2026. Additional letters will be sent once the remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EX. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 6, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 26V028000 · 2026-01-21

⚠ 屋外駐車/運転禁止の警告

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

リスク: A vehicle fire while parked or driving can increase the risk of injury.

対策: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 26V030000 · 2026-01-21

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

リスク: A high-voltage battery that overheats increases the risk of a fire.

対策: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 25V836000 · 2025-12-03

⚠ 屋外駐車/運転禁止の警告

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

リスク: A vehicle fire while parked or driving can increase the risk of injury.

対策: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

SERVICE BRAKES 番号 25V434000 · 2025-06-30

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

リスク: A loss of vehicle control increases the risk of a crash.

対策: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 番号 25V120000 · 2025-02-27

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

リスク: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

対策: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 24V875000 · 2024-11-20

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

対策: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 番号 24V651000 · 2024-09-04

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

リスク: A vehicle door that opens unexpectedly while driving increases the risk of injury.

対策: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 番号 24V643000 · 2024-08-28

概要: Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.

リスク: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

対策: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

BACK OVER PREVENTION:SOFTWARE 番号 24V344000 · 2024-05-15

概要: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

リスク: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

対策: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

STRUCTURE 番号 23V750000 · 2023-12-07

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

リスク: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

対策: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES 番号 22V956000 · 2022-12-29

⚠ 屋外駐車/運転禁止の警告

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.

リスク: A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.

対策: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR 番号 22V830000 · 2022-11-09

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.

リスク: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.

対策: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

BACK OVER PREVENTION:DISPLAY FUNCTION 番号 22V823000 · 2022-11-02

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

対策: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

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