Volkswagen 車種別の苦情とリコール
Volkswagen の 3 車種・23 年式について、NHTSA にはオーナー苦情 3,148 件と 67 件のリコールが記録されています。ブランド平均は車齢1年あたり 28.8 件で、苦情は一般的な水準より少ない水準です（指数 0.71）。
分析
追跡中の Volkswagen 車種のうち、年あたり苦情が最も少ないのは Jetta、最も多いのは ID.4 です。年式別では、ブランド平均の苦情率は 2023 年式が最高（年あたり 50.5 件）、2020 年式が最低（14.4 件）です。
Volkswagen のオーナーは一般より電装についての苦情が多く、苦情の 26.9% を占め、追跡中の全車種の割合の 1.7 倍です。直近12か月のオーナー苦情は 724 件で、その前の12か月は 553 件。31% の増加です。
リコール：追跡中の年式で 67 件のリコール、最も多かったのは 2022 年（10 件）（うち 5 件に運転禁止または屋外駐車の警告）。Volkswagen の車種は 6 件の NHTSA 調査の対象となっており、うち 0 件は調査中です。
車種
| 車種 | セグメント | 苦情 | 車齢1年あたりの苦情数 | 苦情指数 | 傾向 | 最近の動き | リコール | 調査 | 最も多い問題 |
|---|---|---|---|---|---|---|---|---|---|
| Volkswagen ID.4 | 電気自動車 | 1,011 | 48.3 | 1.2 | 悪化 | 前年比 ±30% 以内 | 25 | 2 | 電装 |
| Volkswagen Tiguan | コンパクト SUV | 1,267 | 29.7 | 0.74 | 改善 | 増加 | 28 | 2 | エンジン |
| Volkswagen Jetta | コンパクトカー | 870 | 17.0 | 0.42 | 改善 | 前年比 ±30% 以内 | 22 | 2 | エンジン |
1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。
年式別 · 車齢1年あたりの苦情数
全車種平均: 40.4
オーナーの苦情の内容
全車種との比較: 1.00 = 全車種平均
リコール（受理年別）
運転禁止／屋外駐車: 5
調査
- Inadvertent Door Opening 終了
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received simil…
- Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647) 終了
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 V…
- Pedestrian alert sounds 終了
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Vehicle Stalling - Manual Transmission 終了
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic wit…
- Seat Belt Webbing Failure 終了
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA R…
- Seat Belt Webbing Failure 終了
In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front-passenger position. The tests were conducted on December 8, 2017 at MGA Research Corp. in…